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Hampton Inn Philadelphia Center City-Convention Center

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Room & Suite (199)
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About

#44 of 92 hotels in Philadelphia
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Welcome to the newly-renovated Hampton Inn Philadelphia Center City-Convention Center hotel - conveniently located across the street from the Pennsylvania Convention Center. Our downtown location is within walking distance to the city's best restaurants, shopping and attractions. Visit Reading Terminal Market or the historic Macy's Department Store - both just a 3-block walk away. We are known for our unbeatable value and convenience, free hot breakfast buffet and free WiFi. Our expanded fitness center is sure to please even the most seasoned gym-goers. All of our well-appointed guestrooms include a microwave and mini-refrigerator for your comfort and ease. Enjoy dinner at our on-site restaurant, Pub 1301, open every evening from 5pm and serving casual American fare alongside a full bar service. We look forward to welcoming you into our Hampton family and being your home-away-from-home here in Philadelphia.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking nearby
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Vending machine
Banquet room
Meeting rooms
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Value
Family
Languages Spoken
English, Spanish
Hotel links
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William A wrote a review Mar 15
Philadelphia, Pennsylvania2 contributions
Booked a reservation weeks/months in advance. Was only staying one night, as we were in town for an event. The day before arriving, I received my email to check in. I virtually checked in. Stated that I would arrive at 4:00 pm. I needed to check in as soon as I arrived because we had an event that evening at 7:00 pm. Arrived at the hotel at 4:30 pm. I was told the room was not quite ready; and it would be 15-20 minutes. I did not fill confident that my room would be ready because there were a number of families sitting around in the lobby. Who were also waiting. I was told I'd get a phone call when the room was ready. Fast forward to today, a week later, I still haven't gotten a call. Thankfully, my instincts kicked in and I went down one block to another hotel and got a room. Because my wife and I needed to get ready for our event that evening. This is the second time I've had an issue with a Hilton property. I will be avoiding Hilton going forward. I would advise you to definitely avoid this one in Philadelphia.
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Date of stay: March 2024
Location
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Trip type: Traveled as a couple
Room Tip: Find another hotel. Make this one your very last option.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Amyvt98 wrote a review May 2023
Washington DC, District of Columbia6 contributions5 helpful votes
Hotel's Favorite
I’ve never stayed at a place with such warm and responsive staff. The front desk team dealt with a huge influx of guests (we were there for the Taylor Swift concert) with patience and kindness. The housekeeping staff paraded out of the back room during breakfast by applauding guests each morning, which was really sweet. Well done! We’ll be back!
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Olivia Green, General Manager at Hampton Inn Philadelphia Center City-Convention Center
Responded Jul 1, 2023
Thank you so much for your feedback and positive ratings, it is appreciated. I am pleased to know that you enjoyed your stay with us and that we satisfied your needs and met your standards of cleanliness and service. Thank you for choosing us at the Hampton Inn Philadelphia Convention Center.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Inspire38812151418 wrote a review Mar 10
1 contribution
The manager Rainell Harrel is amazing with kindness, meeting all needs and works hard as I have seen him work in different areas to help when staff did not come in. I want to give 5 stars for him, Felicia and other employees that are great. BUT the pub chief is horrible with attitude, serving food very late when there are only a couple of people ordering and taste of food is disguising! I could not believe my food was even cold after waiting 40mins, chicken wings were not seasoned at all but he thought bbq sauce would help, my salad looked like he threw it on plate, the cheesesteak was cold and cheese was stuck to plate. Second time we tried, the soup was cold. It’s the most simple meals to not screw up but he did for sure. Now breakfast, was awesome every morning! Complete opposite from morning to evening staff for sure. Asking for towels handle be another hassle, that needs to be worked. The valet gentlemen are kind always especially Pete, they are always available and accurate when being vehicle. They seem to be unseen but they helped us daily without an issue, always with a smile consistently. We are humans and we need customer service back. There are some fixtures within the rooms that need to be addressed such as smart TVs, bathroom paint, and lamp shades being replaced. Besides a couple of rotten apples, this place is great and I am sure they will improve.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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drcurry17 wrote a review Dec 2023
1 contribution
They walked me. I booked something close to the convention center for safety reasons, since driving late at night is tough for me. It was awful to have to drive to Conshohocken forty minutes away at midnight, but it was my only option. At least they also charged me a cancellation fee.
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Review collected in partnership with Hampton
Date of stay: December 2023
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Olivia Green, General Manager at Hampton Inn Philadelphia Center City-Convention Center
Responded 1 week ago
Hello, we're sorry for the inconvenience and we hope that you allow us to make your next stay better. Thank you for leaving a comment. - Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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slimdave wrote a review Nov 2023
Bournemouth, United Kingdom269 contributions171 helpful votes
Not a great hotel at all, we booked a King Room with a sofa bit got a twin room. Initially we got a king room, then someone tried to get in after we'd been there for 10 minutes. Apparently got given the wrong room so had to move, and then put into the twin. Not happy and the receptionist just shrugged and said they don't have that many king rooms, as if that's my fault and why allow me to book a king??!? The room itself a good size, but not totally clean as we found biscuit wrapper and crumbs under the desk. Shower in the bath and quite old fashioned. Public area was a bit run down, the toilets a total mess. Breakfast ok at best, small selection. I wouldn't recommend.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Olivia Green, General Manager at Hampton Inn Philadelphia Center City-Convention Center
Responded 1 week ago
Hello, we're very sorry for the inconvenience. We hope to see you again so that we can make your next stay a better experience. Thank you, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stacey B wrote a review Nov 2023
Studio City, CA8 contributions3 helpful votes
We stayed here as a family of six. They gave us two adjoining rooms, which were great. The rooms were clean and beds comfy! Great location. We didn’t take a taxi or Uber at all! We took the train from the airport and septa (or walked) while we were there for four days. The breakfast was good and convenient. The staff were aol super nice and friendly. We would totally stay here again!
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Review collected in partnership with Hampton
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Olivia Green, General Manager at Hampton Inn Philadelphia Center City-Convention Center
Responded 1 week ago
Hello, Thank you for leaving a comment! We're very happy you enjoyed your stay. We cannot wait to see you again! Thank you, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pie man wrote a review Nov 2023
Gillingham, United Kingdom4 contributions
Once we return home, we noticed we had been charged over $1500 on our credit card, we called hotel to be told this would be refunded in 5 business days , after still not getting a refund after day 7 I contacted them again to be told it would be refunded after 10 business days. It is a shame as hotel & breakfast was good.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Request a itemized bill when you check out
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Olivia Green, General Manager at Hampton Inn Philadelphia Center City-Convention Center
Responded 1 week ago
Hello, Thank you for leaving a review. We value you as a guest and we apologize for this inconvenience. If this issue has not been resolved please give the hotel a call so that we can resolve this for you. - Thank you, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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T N wrote a review Nov 2023
1 contribution
Staff was great, I enjoyed the great breakfast, the friendly service and the hskp team saying good morning. The entire team was friendly and said my pleasure….i would stay at the hotel during every visit!!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: There’s no pool but the fitness center is great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Olivia Green, General Manager at Hampton Inn Philadelphia Center City-Convention Center
Responded Nov 7, 2023
Thanks for your feedback. We appreciate you taking the time to review the hotel. We hope to serve you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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aggiehelen wrote a review Oct 2023
Dallas, Texas27 contributions16 helpful votes
I stayed there for 3 nights and every night heard my next door screaming, loud music, yelling and a small dog barking. All happened during 1-3am hour (other time was very quiet), I reported to front desk and nothing change. All they said to me was let them know if that happen again tonight. Stay away from 10th floor if you must stay there. I do not recommend this hotel at all.
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Review collected in partnership with Hampton
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Olivia Green, General Manager at Hampton Inn Philadelphia Center City-Convention Center
Responded Nov 7, 2023
Dear valued guest, I am sorry to hear that your stay did not meet your expectations. I am sure this experience must have been frustrating. I will be sure to work with my team on a better solution when such situations occur. We again apologize for the inconvenience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Valarie G wrote a review Oct 2023
1 contribution2 helpful votes
Worst hotel experience I've ever had, DO NOT BOOK this hotel. I arrived early for check-in (around 12:30pm) and was informed I could check my bags with the desk and check-in later. I informed them I wouldn't be back until later in the evening as I had a work event and asked if that would be an issue, the front desk clerk confirmed it would be fine. I had left my car with the valet, my bags with the front desk and went about my day. When I arrived back at the hotel at 8:40pm, I was informed the hotel was overbooked and there were no rooms. I was left stranded in a city with the only option to either drive home or go to another hotel 30 minutes away, further from home. If you want to be stranded in a city late at night, go ahead and book here and you too can experience the worst customer service of your life.
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Olivia Green, General Manager at Hampton Inn Philadelphia Center City-Convention Center
Responded Oct 27, 2023
Hello, Thank you for taking the time to write a review. I am sorry to hear about your experience and understand how frustrating this must have been for you. We will use this as a training opportunity for our team and ensure that this does not happen in the future. I would like an opportunity to speak to you directly to see what we can do to make this right. I look forward to hearing from you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱7,732 - ₱14,685 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn philadelphia hotel philadelphia, philadelphia hampton inn
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center East
NUMBER OF ROOMS
250
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HAMPTON INN PHILADELPHIA CENTER CITY-CONVENTION CENTER - UPDATED 2024 Hotel Reviews & Price Comparison (PA) - Tripadvisor

Frequently Asked Questions about Hampton Inn Philadelphia Center City-Convention Center
Which popular attractions are close to Hampton Inn Philadelphia Center City-Convention Center?
Nearby attractions include Amazing Escape Room (0.4 km), Pennsylvania Academy of the Fine Arts (0.2 km), and Wanamaker Organ (0.5 km).
What are some of the property amenities at Hampton Inn Philadelphia Center City-Convention Center?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hampton Inn Philadelphia Center City-Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn Philadelphia Center City-Convention Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hampton Inn Philadelphia Center City-Convention Center?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hampton Inn Philadelphia Center City-Convention Center?
Conveniently located restaurants include Beiler's Bakery, Miller's Twist, and Reading Terminal Market.
Are there opportunities to exercise at Hampton Inn Philadelphia Center City-Convention Center?
Yes, guests have access to a fitness centre during their stay.
Is Hampton Inn Philadelphia Center City-Convention Center located near the city center?
Yes, it is 0.5 km away from the centre of Philadelphia.
Are any cleaning services offered at Hampton Inn Philadelphia Center City-Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn Philadelphia Center City-Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn Philadelphia Center City-Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.