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Four Points by Sheraton Philadelphia Airport

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4101A Island Avenue, Philadelphia, PA 19153
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Philadelphia Airport
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#74 of 96 hotels in Philadelphia
Location
Cleanliness
Service
Value
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Hot tub
Restaurant
Breakfast available
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
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735Reviews10Q+A78Room tips
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Most Recent
vilar30 wrote a review 12 Sep
Miami, Florida266 contributions117 helpful votes
Location and 24/7 airport shuttle is the only thing this property has going for it. The room was run down. I was given a handicap room: The switch to open the bathroom door only worked sometimes. The window shades only operate electricaly and were broken. Elevator very noisy Card entry at gate was not operating properly. Long wait to get the office to open manualy one by one. No printer to get an invoice on check out.
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Date of stay: September 2022
Location
Cleanliness
Service
Room Tip: Stay away, many other choices available
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Triin P, Owner at Four Points by Sheraton Philadelphia Airport
Responded 1 week ago
Thank you for your recent feedback. We thrive to give all our guests a great experience and we apologize for not been able to provide you with one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diana C wrote a review Mar 2022
Brooklyn, New York312 contributions62 helpful votes
+1
Hotel's Favorite
The location is prime, plenty of places to shop and eat. It's conveniently located on Roosevelt Blvd. The hotel does not offer breakfast but there are items you can purchase. The staff were very pleasant and nice. The only thing I didn't like is the other customers smoking weed, you can smell it throughout the hallway.
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devon Reed, General Manager at Four Points by Sheraton Philadelphia Airport
Responded 16 Mar 2022
Thank you for sharing your recent experience! Please note that this Four Points is located off Island Ave and not Roosevelt Blvd. We are a fully non-smoking property so I will share your response with the team and ensure any issues with smoking on property are immediately addressed and resolved. Once again, thank you for sharing your experience and we hope to be of service to you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cb wrote a review Jul 2022
Seengen, Switzerland1 contribution
Well we chose the hotel because of its outdoor pool, but the pool is and remains closes, as di the indoor pools if the surrounding hotels. Rooms are small, bathroom small, well, an airport hotel. Good shuttle service though. Restaurant small - the one at sheraton suites is a bit more inviting.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Triin P, Owner at Four Points by Sheraton Philadelphia Airport
Responded 12 Jul 2022
Apologies for the issues you experienced. Thank you for your valuable feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
laikador wrote a review May 2022
Holland, Pennsylvania133 contributions89 helpful votes
We stayed here prior to an early morning flight. I called the front desk to say the TV wasn’t working and was told “no one’s was.” She apologized and explained that they never have TV service in bad weather. It was not a monsoon; it was raining. It was a very long night. I’m sorry, but you should not be paying these prices for a hotel room that cannot provide TV service.
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Date of stay: May 2022
Value
Rooms
Service
Room Tip: We overlooked the dumpsters - don’t come here looking for a view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devon Reed, General Manager at Four Points by Sheraton Philadelphia Airport
Responded 18 May 2022
Thank you for sharing your experience and bringing this to my attention. I am not aware of any issues with our TV service and will be immediately investigating what caused this issue and ensure it is not a problem moving forward.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Teijo N wrote a review May 2022
Chestertown, Maryland1 contribution1 helpful vote
After my two flights from Europe I wanted to have a night cap in the hotel bar. I sat down for the bar and waited about 20 minutes to even get acknowledged for the bar server. Finally he took my drink order, but started to do other tasks -- more people arrived after me and they got served. When I asked about my glass of wine, he was very rude, so I was thinking it is better to leave -- I cancelled my drink order, and he just laughed behind of me. This was about 45 minutes after my arrival to the bar.
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Date of stay: May 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Devon Reed, General Manager at Four Points by Sheraton Philadelphia Airport
Responded 4 May 2022
Thank you for sharing your experience and taking the time to speak with me this morning. I truly apologize for the lack of service you received and will share your response with the management team, as well as the bartender working last night, to ensure it is addressed today.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
edsatty wrote a review Apr 2022
Philadelphia87 contributions73 helpful votes
Worst Hotel experience in a long long time. As some others mentioned, the HVAC was LOUD, clanking noises when running (which was often, since a hot weather day). Walls paper thin - more noise. Screaming kids and people up and down the hallway all night - perhaps so loud because of door gap at bottom. Even when we turned off the HVAC, we could hear it running in the room next to us. Add in highway noise. Only stayed here because of a 7 am flight - but never again.
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Date of stay: April 2022Trip type: Traveled on business
Room Tip: Avoid this hotel if you want any sleep.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devon Reed, General Manager at Four Points by Sheraton Philadelphia Airport
Responded 22 Apr 2022
Thank you for sharing your experience and I sincerely apologize that you were dissatisfied. Please know that we will work to address the concerns you have shared and ensure they do not occur again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
janicepk wrote a review Mar 2022
Annapolis, Maryland1060 contributions366 helpful votes
the location was exactly what we needed; near the stadium. Staff was very friendly and helpful. there is a full bar in the lobby and nice areas to sit and visit with friends. Room was clean but definitely worn.
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Date of stay: February 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devon Reed, General Manager at Four Points by Sheraton Philadelphia Airport
Responded 14 Mar 2022
Thank you for sharing your recent experience with us. We hope you choose to stay with us again when in the Philadelphia area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lauralee Dobbins wrote a review Nov 2021
4 contributions
We chose this hotel because we had an early AM flight and were looking for a stay and fly parking package. The hotel was perfect. It's clean, comfortable, and the shuttle operates as promised. We stayed and parked two cars for a wee bit more than we would have spent if we chose a park and fly lot and got up in the middle of the night. Even the bar food is pretty darned good. Try the stuffed pretzels.
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Date of stay: November 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devon Reed, General Manager at Four Points by Sheraton Philadelphia Airport
Responded 8 Nov 2021
Thank you for your kind review! We are thrilled to see we were a convenient choice for your travel needs and hope to be of service to you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike G wrote a review Oct 2021
Montclair, New Jersey6 contributions9 helpful votes
My wife and I wanted to visit our daughter at Drexel University and needed a place to stay overnight close by. We always like a Marriott owned property and were looking at some of the reviews online for various hotels in the area. Four Points at the airport got varied reviews so we were unsure if this would be a good choice for us. I ended up calling the hotel and was put in touch with the general manager Devon Reed. She couldn't have been more helpful. She explained that she was fairly new to the property but was giving it her all to improve its reputation and the travelers experience. We ended up staying there and were glad we did. The staff was super attentive and the room was spotless. We will defiantly be back to visit and will stay again at this hotel. Keep up the good work!
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devon Reed, General Manager at Four Points by Sheraton Philadelphia Airport
Responded 5 Oct 2021
Thank you for taking the time to share you feedback! We truly appreciate it and can't wait to have you stay with us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lovetotravel wrote a review Sep 2021
Estero, Florida221 contributions46 helpful votes
We stayed here just for a night with an early am flight. The hotel seems pretty clean. The staff is very friendly and polite. Dinner here was nothing short of bar food, just good enough to get us through the night. Bartenders had a heavy pour and let us know that they were taking care of us. Dinner served in plastic containers and flimsy plastic utensils. The room was very minimal with 1 bare soap, 1 wash cloth and two towels for two of us. Very small room . Not a bad stay for 1 night and close to the airport.
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Date of stay: September 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Island Hospitality Management, Owner at Four Points by Sheraton Philadelphia Airport
Responded 16 Sep 2021
Thank you for taking the time to share your feedback. I apologize that your experience did not meet your expectations and given another opportunity, we will aim to get it right. We seek to provide a great experience for all of our guests and hope to have another opportunity to do that for you in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$145 - US$190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton philadelphia airport hotel philadelphia, 4 points by sheraton philadelphia airport, sheraton philadelphia airport, four points philadelphia, philadelphia four points
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
177
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Frequently Asked Questions about Four Points by Sheraton Philadelphia Airport
Which popular attractions are close to Four Points by Sheraton Philadelphia Airport?
Nearby attractions include Players Sports Bar (0.3 km).
What are some of the property amenities at Four Points by Sheraton Philadelphia Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Four Points by Sheraton Philadelphia Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Philadelphia Airport?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Four Points by Sheraton Philadelphia Airport?
Conveniently located restaurants include Players Sports Bar, Re:Vive, and The Landing Restaurant.
Are there opportunities to exercise at Four Points by Sheraton Philadelphia Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Four Points by Sheraton Philadelphia Airport have an airport shuttle?
Yes, Four Points by Sheraton Philadelphia Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Four Points by Sheraton Philadelphia Airport have airport transportation?
Yes, Four Points by Sheraton Philadelphia Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Philadelphia Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Points by Sheraton Philadelphia Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Points by Sheraton Philadelphia Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.