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Kimpton Hotel Palomar Philadelphia

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117 South 17th Street, Philadelphia, PA 19103-5025
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$263
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$263
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Traveler (895)
Room & Suite (678)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kimpton Hotel Palomar Philadelphia
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 99 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Kimpton Hotel Palomar Philadelphia is the first LEED Gold Certified luxury hotel in the heart of Center City is a testament to superior eco-friendly hotel design, personalized service and genuinely warm hospitality. Hotel Palomar is a unique luxury boutique hotel that features a striking lobby, the critically acclaimed Square 1682 restaurant and on-site fitness center. Throughout our boutique hotel, original artwork dynamically interacts with soft hues, luxurious custom furnishings and original architectural detailing.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Nightclub / DJ
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Paid private parking nearby
Wifi
Restaurant
Breakfast in the room
Special diet menus
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Iron
Minibar
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English
Hotel links
Special Offer:Park and Stay
3036Reviews47Q+A100Room tips
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Popular mentions
Jordana wrote a review Nov 2021
4 contributions3 helpful votes
I'd stayed at this hotel before and was wowed by it - it was clean, the staff was super friendly, and I had literally no complaints. And this time around, the staff on the phone was very accommodating, making sure that our two rooms were booked on the same floor. Once we got there, the parking valets were great and personable, as was the check-in staff. But then we got to the room. The bathroom door of our suite did not fully close or have a functioning handle. The phone in the room didn't really work. And there were cracks in the doorways that made the whole place look like it'd seen way better days. When we asked for turn down service, we were told no problem, but then when we came back and saw the couch hadn't been made into a bed, we were told that it was due to COVID sanitation concerns (?). Okay, we'll make our own sofa bed, no worries...would have preferred being told that in the first place, but okay...but we didn't have pillows. Called downstairs; "We'll send them right up." The pillows never showed up after we kept my kid up an hour, and the front desk didn't answer the phone after that; good thing we had another room to steal one from so my kid could go to sleep. Checked the bill after checkout the next day and was billed $25 for a bottle of water (!!!) that we didn't drink (was reimbursed), and was sent another bill for Benjamin W. in NYC (spoiler = that's not me). Feels like things are falling apart a little at this hotel, which made me pretty sad since it's an amazing location, I had such good memories of it and there is no lowering of the high prices.
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Date of stay: November 2021
Location
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LGC & JCFC wrote a review Jul 2021
White Plains, New York357 contributions197 helpful votes
+1
Hotel's Favorite
Hotel- Kimpton Hotel Palomar PHL Date- 3july2020 until 6july2020 (3 nights) Overall: 5/5. Excellent. This was our second experience at this property, and it went very well. The accommodations exceeded our expectations, the staff was friendly and engaging, housekeeping was effective, and adequate meal options were available. The location is unbeatable for the city center. Rewards Club Recognition- 5/5. Excellent. We were verbally thanked for our loyalty, and our room was upgraded. 600 welcome bonus points and a $10 ‘Raid-the-Bar’ Food & Beverage Credit were both provided. A late checkout was proactively offered for our tier of loyalty, and a welcome amenity of 2 large waters, a milk chocolate bar, and a small bag of pretzel bites and candy were all offered. We felt like valued guests at this property. Staff- 5/5. Excellent. We were checked into the property by Ashley, and she was a true delight. She was efficient, yet thorough, as she covered the hotel amenities such as the social/wine hour, the morning coffee service, the housekeeping modifications, and the restaurant. In addition, Emily was informative and fun to interact with. We would come back to the property just to visit with these two again! Property Appearance & Maintenance- 4/5. Very good. Opportunities: Elevators, sinks, touch up paint. Exterior- 5/5. The exterior was crisp and clean, even though there was high foot traffic by guests and passersby alike. The hotel was appropriately branded, and the valet station and personnel were visible and eager to help guests. Interior- 3/5. The hotel is in relatively good shape but having only two of four elevators that work in a hotel this size is a huge drawback when so many guests are not yet ready to share small elevators. Increasingly impatient guests queued up in long lines in the lobby and on the floors and wait times could be excessive during busy times (morning, checkout time, check-in time, etc.). The lobby is stylish and clean, and the hallway walls and carpet were in good repair. Décor was eye catching. All corridor lighting was functional. Some scuffs were present on the baseboards, both in the hallways (on the bottom of the doors to the rooms, especially) and in the rooms, which could be easily remedied. Our sink also did not drain very effectively. The window covering for the shower room does not close; minor repairs may be needed to the roman shade. Accommodations- 5/5. Excellent. We were assigned a “Cityview Spa 1 King Bed” room. The room was exactly as advertised. It contained the usual furnishings (bed, table, chair, sofa, some additional seating, a tv, a minifridge, etc.), and everything was in good repair. The carpet was clean and the bathroom spacious. The bathroom had a jacuzzi tub, but minor stains detract from its appeal. From our previous experiences at this property, we can say that the smaller rooms do not offer such spacious bathrooms. Overall, the room was very pleasing and worth paying slightly more than one would for a smaller room. Housekeeping- 4/5. Very good. The room was well prepared. The bedding was clean, as were the carpets. All tabletops and bathroom surfaces showed evidence of a thorough cleaning. The only area worth further attention is the grout in the bathroom; far too much of it is molding. A high intensity cleaner or bleach could resolve this without substantive effort; worse sections may need the attention of maintenance/engineering. Pool/Gym- 4/5. Very good. The fitness center has re-opened, and an ice machine is again online for guest use. There is no pool at this property. Breakfast/Meal Options- 5/5. Excellent. The restaurant, Square 1684, is open and serving dinner Tuesday through Saturday and brunch on Saturday and Sunday. The menu is reasonably sized and offers a variety of options. We tried a breakfast sandwich and a pork dish, the Philly Special; both exceeded expectations. In addition, the hotel has set up a ‘bodega’ which contains all the usual minibar items. The signature evening social/wine hour proceeds per usual in the lobby, as does the morning coffee service. We felt there were plenty of options for us in the hotel. Of course, there were lots and lots of restaurants nearby. Laundry- not evaluated. No laundry bag or pricing sheet was present in the closet. Computer/Printer/WiFi- 5/5. Excellent. Connecting to WiFi was simple, and streaming was smooth. There are no computers, faxes, or printers available for use, but the front desk staff will happily offer to help with select office services. Other- First, the social password was good for either an extended checkout (1:30pm), a bottle of wine, an alcoholic lemonade, or a variety of other options. We chose a bottle of Cabernet Sauvignon. This was very nice. Second, the doors to the rooms in this hotel do slam, and when the hotel is busy, it can be a nonstop banging in the hallways, day and night; to reduce the disturbance and prevent long term damage to the door latches and frames, an anti-slam product should be considered.
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Date of stay: July 2021
Value
Location
Service
Room Tip: Cityview Spa 1 King Bed' rooms are much nicer than the smaller sized rooms; they are well...
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5 Helpful votes
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Nicole G wrote a review Nov 2021
Exton, Pennsylvania2 contributions5 helpful votes
This is the perfect hotel for a weekend getaway in Rittenhouse, Philadelphia. The Palomar staff are the best kept secret. Aaron took great care of my bags and Kera was lovely at the desk. Tashna offered great assistance with everything. Square1682 offers amazing food if you don’t feel like venturing out. Highly Recommended!
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Date of stay: November 2021Trip type: Traveled solo
2 Helpful votes
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FrequentTraveler192 wrote a review Oct 2021
New York,NY10 contributions38 helpful votes
1)Check in: We pulled the car up in heavy traffic at 545 pm with a tight schedule to make our dinner reservation. There was no one in sight. No one manning the valet parking and no one to assist w the luggage.So were double parked in traffic. We cant leave the car to bring in luggage so I go inside and noone has a clue where the valet is or to help w luggage. A keystone cops routine for 10-12 minutes until someone finally showed up. So the hotel has one guy doing this on a Friday night with guests from two weddings filling the hotel for Saturday weddings. Do the math on how that’s going to work out..This for $58 a day for valet parking! 2)Service:There’s no bottled water in the room but we got a a nice text message asking if we need anything: I asked for water and they say it’s at the front desk. Given we’re undressed for bed I ask fir 2 bt to be sent up and they apologize and tell me they “don’t do this”. I apologize and say : “Iapologize too-I thought I was staying in a hotel” 3) Housekeeping: At 530pm after our first night our room hasn’t been made up so I call for service and I’m told they “ don’t so that”. So your living w 2 days of used towels in a tiny room. I have never stayed in a hotel that doesn’t clean the hotel room. I’ve been in 5/6 hotels during COVID and all cleaned the room.There was no notice that I received indicating no housekeeping. We asked for more towels and they were delivered but the previous used towels were left on the bathroom floor. 4) Management: There has not ever been a sign of management personnel either in the lobby at the valet. There are very nice/courteous young people who have no idea what is going on from a guest perspective. Bus to a wedding? No clue. Help w car and luggage? You’re in your own. 5) Checkout and our $58/night Valet :On checkout I give our parking chit to the valet ( first time I’ve seen anyone behind the desk) and tell him we’re right inside in the lobby. He says 15-20 min. After 29 min I go out to check and our car is right there and he tells me,seeming annoyed it'sa bit annoyed w me that the car has been there for quite a while. They texted about a no touch checkout and the bill would be emailed.Ten days later and the invoice was never received. I called and the clerk said she’d send it “again”. I asked from what email address it came from..But when she checked …of course it was never sent. A fitting end to our “ guest experience” This is NOT a hotel. It’s a youth hostel masquerading as one. Avoid this place unless you like staying in A room full of two days of garbage and dirty towels ! We must be lucky or just spoiled but this is the worst hotel experience we can recall.
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Date of stay: October 2021Trip type: Traveled with friends
2 Helpful votes
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Celestine T wrote a review Oct 2021
1 contribution
I stayed at this hotel from October 21-23, 2021 From the time I walked in the door until I left the service was amazing. Erin the Bellman helped me move about 30 boxes from my room to the ballroom for a wedding I was coordinating. He moved the books with a smile on his face and the boxes was definitely heavy. Jason one of the servers is like family now. He could not do enough for the bridal party and their guests. I have coordinated wedding at a lot of hotels but this one was the best. The service was second to none. The staff at the front desk was so professional and accommodating. I will definite recommend and stay at this hotel again. Thank you for being the best. CLT
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Date of stay: October 2021
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: The corner rooms are the best. But all the rooms are a nice size.
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PRICE RANGE
US$193 - US$355 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center West
NUMBER OF ROOMS
230
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Frequently Asked Questions about Kimpton Hotel Palomar Philadelphia
Which popular attractions are close to Kimpton Hotel Palomar Philadelphia?
Nearby attractions include Escape the Room Philly (0.2 km), One Liberty Observation Deck (0.2 km), and Rittenhouse Square (0.2 km).
What are some of the property amenities at Kimpton Hotel Palomar Philadelphia?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kimpton Hotel Palomar Philadelphia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Hotel Palomar Philadelphia?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Kimpton Hotel Palomar Philadelphia?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Kimpton Hotel Palomar Philadelphia?
Conveniently located restaurants include Butcher and Singer, Gran Caffe L'Aquila, and Lacroix at The Rittenhouse.
Are there opportunities to exercise at Kimpton Hotel Palomar Philadelphia?
Yes, guests have access to a fitness centre during their stay.
Is Kimpton Hotel Palomar Philadelphia located near the city center?
Yes, it is 0.5 km away from the centre of Philadelphia.
Are any cleaning services offered at Kimpton Hotel Palomar Philadelphia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Hotel Palomar Philadelphia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Hotel Palomar Philadelphia offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.