Sonesta Philadelphia Rittenhouse Square

Sonesta Philadelphia Rittenhouse Square

Traveler (567)
SHR Philadelphia GuestRoom TwoQueens Beds
Room & Suite (450)
Sonesta Philadelphia Downtown
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About

4.0
#35 of 94 hotels in Philadelphia
4.7 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Explore the comfort and fresh, contemporary vibe at Sonesta Philadelphia Rittenhouse Square. A premier choice among hotels in Philadelphia, enjoy spacious, modern accommodations and luxurious amenities while staying in the heart of downtown and only steps away from Rittenhouse Square. Relax and retreat in spacious accommodations. Treat yourself to Grab N Go breakfast or evening cocktail at ArtBar. Wander through our gallery featuring the finest local artists around the city. Relax and retreat in spacious accommodations. Stay artfully with casual sophistication, impeccable service and delightful added touches. We look forward to welcoming you to the City of Brotherly Love!
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Rooftop pool
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Paid private parking on-site
Outdoor pool
Restaurant
Breakfast available
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish
Hotel links
Special Price:The Summer Sale

Location

1800 Market Street, Philadelphia, PA 19103
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Philadelphia Intl Airport
10.9 km
See all flights
Mercer County Airport
47.3 km
See all flights
19th St
2 minSEPTA
2,147Reviews65Q+A100Room tips
Traveler rating
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  • 76
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Detailed Reviews
Seaside769400 wrote a review Jun 2023
Hotel's Favorite
5.0 of 5 bubbles
We had an amazing stay at the Sonesta Rittenhouse. Suzette and her entire staff were welcoming and helpful. The location is fabulous; we loved walking to Rittenhouse Square, City Hall, and Reading Terminal Market. The beds and pillows are extremely comfortable, which was lovely after exploring the city all day. The room was very clean and spacious. Sad we didn't make it to the pool, but it looked fantastic. I would highly recommend this hotel to anyone looking to stay in Philadelphia.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reggie DeVose, Guest Services / Front Office at Sonesta Philadelphia Rittenhouse Square
Responded Jun 23, 2023
Thank you for your kind words of praise for our staff. We will be certain to share your review with each of them. We look forward to greeting you again at Sonesta Philadelphia.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Didier D wrote a review Jan 2020
Brussels, Belgium
4.0 of 5 bubbles
On the positive side:
The hotel's location is remarkable: near the City hall, museums and a train line from the airport.
The staff are friendly and efficient (at least at the reception).
The hotel has a bar with light dishes and also a high quality restaurant (but a little expensive).
The size of the room is sufficient, the bed very comfortable.
Excellent value for money compared to other hotels nearby.

On the less positive side:
The rooms should be slightly renovated (noisy air conditioning, soundproofing, bathroom).
The laundry service is decent, but the package arrives at reception and not in the room ...
The room cleaning service is unworthy of such a hotel: sometimes at 16:00 the room had not yet been cleaned.
When this cleaning is done it is superficial (dust in the bathroom and on electrical outlets).
The hallways are not cleaned regularly: a room service tray remained there for several days and was only removed following my comment to the maid.
We received a room at the end of the corridor (so as not to be disturbed by the noise of the elevator, following the reception!), but this implies that cleaning happens much later than the rest of the floor.
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Date of stay: December 2019
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Do not book a room at the end of the corridor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BobC2944, General Manager at Sonesta Philadelphia Rittenhouse Square
Responded Jan 7, 2020
Dear DidierD99, Thank you for your review and the details of your stay. We appreciate your comments as it relates to the positives and less positives. Rest assured that we will address the "less" positives immediately to avoid any future guests experiences. For the the positives, we do agree that we have a great location with many attractions near by. Thanks for mentioning our staff which prides themselves on providing great hospitality. Thanks again for your review and we look forward to your return!
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BrooklynTraveler20 wrote a review Feb 2020
Brooklyn, New York
3.0 of 5 bubbles
We stayed at the Sonesta for two nights on Valentine's Day/President's Day weekend. While the room was very clean, bed was comfortable, and the location was excellent, there was a door connecting our room to our neighbors on either side. This wouldn't have bothered us, except our neighbors on one side stayed up until 2AM on Valentine's Day playing music and we could hear everything from our room because of the non-soundproofed door. When I called the front desk to share this with them and ask them for earplugs, they apologized and notified us that they had run out of earplugs. I was extremely surprised and disappointed that such a large hotel would have completely run out of earplugs on Valentine's Day/a holiday weekend. As an alternative, they offered to send security up to the room, which I found to be a bit aggressive considering the noise wasn't so disruptive that it couldn't just be blocked out by earplugs. The second night, the same room stayed up until 2AM again watching TV. Anecdotally, this room also left their "Do Not Disturb" sign on their door the entire stay, which I personally found a bit strange considering it appeared they stayed up late all night, and perhaps slept all day. When I was asked how my stay was at check out, I told the concierge it was fine, but explained the above, only to have him look completely caught off guard, say "I apologize," and promptly ask if I wanted a copy of my receipt. I expected a bit more of an apology and some offering of redemption or compensation to entice us to return to a Sonesta, but unfortunately I don't think I will.
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Date of stay: February 2020
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: Make sure your room isn't connected to the neighboring rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMPhilly, General Manager at Sonesta Philadelphia Rittenhouse Square
Responded Feb 19, 2020
Dear Emma W, Thank you for your review and staying at the Sonesta Philadelphia. Your feedback is extremely important to the hotel and helps us to improve our guest experience. We sincerely apologize for the inconveniences you mentioned and agree the least we could have done was to offer an apology for what you experienced. It's not like our staff to be so complacent and you can rest assured that we will review with the staff member you made mention. I will contact you via your personal email so we can resolve this issue to your satisfaction. We can only hope that you will return to allow us an other opportunity to show this was the exception not the rule.
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Marie wrote a review Dec 2021
+1
5.0 of 5 bubbles
We got a corner king room, which even though was supposed to be small was the perfect size for a couple. Beautiful skyline sunsets! Stayed 4 nights, and the bed was very comfortable. I asked them about it and was surprised they sell their own brand of beds and linens on a shop sonesta website. The art bar was so fun on the weekend. I think there was a wedding party. So close to everywhere worth walking to, and when you come in from the stinky streets the fresh scent in the lobby was so nice. The only odd thing about the room was the ceiling looked like it was plastered over a few inches, and the ceiling in the bathroom was peeling a bit.
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Sonesta Philadelphia Rittenhouse Square
Responded Dec 5, 2021
Dear marieZ3211YL, Thank you for your review. We so pleased to read about your most recent stay and how you enjoyed our hotel. The corner rooms are smaller than standard but we do agree they offer some great views. It was also good to hear you enjoyed the Art Bar. It's a cozy place to get a great specialty drink from our staff. In regards to your ceiling, we will figure out which room you were in and address immediately. Thanks for letting us know. Thanks again for choosing the Sonesta Philadelphia. We hope to see you soon!
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ELLENTALK wrote a review Jun 2022
Oceanside, New York
4.0 of 5 bubbles
Sonesta never disappoints with its ever comfortable beds and down pillows. The room is a bit small, don't plan on spending too much time in it. The bathroom is also small. The tub is not very high and quite narrow. It lacks a grab bar, which would be a good idea for those trying to balance themselves as they wash up. There is no handheld shower, only a spout, but the the pressure was fine as well as the temperature when I showered late at night. The bathroom could also use an additional towel bar as the one they provide is meant for hand towels, not bath towels. There is also no vent in the shower, but we did not see any problems with mold. The toilet seat made a noise every time someone sat down on it or got up - it needs to be better secured. but it did flush completely each time. There are drawers and a narrow closet to store clothes. The curtains do not let in enough light since they are also narrow. To enter a floor number in the elevator, you must provide your room key and it won't let you press keys for any other floors without scanning the key to that floor. To enter the pool and gym, you also need to scan your key. That's fine for security purposes, but the hallway water fountain is not on, so if you need to get nice cold water from the gym water dispenser, you need to scan your card to get in. Check out time is 12 non, but they will grant you an extra hour if you request one. However, once you check out, you can no longer have access to any carded areas, such as the pool. They will hold onto your luggage a little longer after you check out, but by then your parking ticket will also check you out, so you might as well leave the premises permanently. This hotel is too small to hang out long in the lobby. The pool deck is clean with lots of towels and seating. but the water is rather cold, even on a warm day because the wind blows on the rooftop. The staff was friendly and accommodating. The hotel was extremely clean and modern. We slept on a high floor away from any street or construction noise. We would stay again because great sleep is at the top of our list. BJs has a great rate for members.
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Date of stay: June 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
Room Tip: high floor at end of hall
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Sonesta Philadelphia Rittenhouse Square
Responded Jun 22, 2022
Dear ELLENTALK, Thank you for your review. Your recollection is fantastic and we appreciate the details you provided about your stay. It's important to mention that pool is heated and we were having an issue on that particular day. Any other day, the water temperature is around 80 degrees. Thank you again and for choosing the Sonesta Philadelphia!
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Kunbi wrote a review Jan 2020
5.0 of 5 bubbles
My friend and i planned an overnight trip in Philly. The hotel was close to some tourist attractions (City Hall, RTM, Love Park) and was walking distance to numerous bars, restaurants and 30th Street station. Only stayed one night so we didn't get to utilize the Park and Stay package (free parking, 2 ice skating rink passes, attractions pass, $25 gift card for Garces) The room was very spacious. Really appreciated having our bags stored with the bellhop so we didn't have to lug them around Saturday morning. George at the front desk was very helpful. I would stay here again.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BobC2944, General Manager at Sonesta Philadelphia Rittenhouse Square
Responded Jan 13, 2020
Dear Kunabs88, Thank you for your review. It great to read all of your positive comments about your stay. We agree that we have a great locations accessible to restaurants, museums and other attractions of interest. We're glad that you enjoyed your room and was provided great hospitality from our staff. We'll ensure to recognize them also for their hospitality. Thanks again and we hope to see you soon at the Sonesta Philadelphia!
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Cheryl B wrote a review Sep 2021
Sayville, New York
5.0 of 5 bubbles
We stayed in town for a concert at Citizens Bank Park. the location was wonderful for all sorts of sightseeing. It is a beautiful city with so much to offer. I was saddened that a lot of the shops and restaurants are closed because of the pandemic. Seeing it and the difference since my last trip more than five years ago really hit home. The hotel was clean, modern and well appointed despite the fact that this is not a new building as it is right in the middle of the historic downtown. I was disappointed they closed the bar very early, but the bartender was very nice and she let us sit there while she did her cleaning after the last call. I think the whole area has suffered a lot because of the pandemic and I look forward to returning next summer when this pandemic is finally over once and for all!!!! I got a nice rate with parking included on their website and that proved to be a very good value given the average cost of parking in a larger city. It also allowed the cars in and out for hotel guests only, which is a major perk.
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Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Sonesta Philadelphia Rittenhouse Square
Responded Sep 3, 2021
Dear cherylbN9103JU, Thank you for your review and kind words about the hotel. We understand your concerns about the city and the pandemic has caused serious damage. However, Philadelphia is bouncing back quicker than most major cities and we're please and proud. Thanks for choosing the Sonesta Philadelphia Rittenhouse Square. We hope to see you again in the near future!
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Misslady24fit wrote a review Jan 2020
Rochester, New York
4.0 of 5 bubbles
A good hotel over all. I just didn't see any thing that wow'd me. The hotel room was clean, The staff seem to go above and beyond when you are a Sonesta reward card member. Everyone was friendly. The location of the hotel was perfect for sight seeing, shopping, Eating, or hanging out for a night of fun. Philadelphia is always a great place to visit so you can always find something to do in its downtown area with great eats for us vegan folks. This hotel didn't offer many vegan option on the room service menu. I wanted vegan burger or Philly famous vegan sub. Most of the time i used Grub Hub ( whe i wasn't out eating) to deliver from a local restaurant with vegan options. Would i come back ? yes i would and i am a Sonesta reward member. Hopefully when i return the pool will be open. I would like to do a review once the pool opens. I'm curious to how well its kept, how big it is and if it loos as good as the pictures.
Thank You Sonesta
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Date of stay: December 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: The more you spend the bigger the room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BobC2944, General Manager at Sonesta Philadelphia Rittenhouse Square
Responded Jan 10, 2020
Dear misslady24fit, Thank you for your review. We appreciate the time you took to detail out your stay and mention the amenities available within the hotel. We also like to thank you for being a Travel Pass member. We understand your comments about having options on our menu and look to make adjustments to offer more variety. It's a great suggestion and we are always looking to upgrade our services. As reference, the pool will open Memorial Day to Labor Day. We do hope you get an opportunity to experience. We believe the picture supports our offering and we receive many compliments from our guests. Thanks again and we hope to see you soon!
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Chara Herman wrote a review Sep 2021
5.0 of 5 bubbles
The location of this hotel was perfect for our stay, it was central to everywhere we walked. The staff was great and our room was clean. The location of the toilet paper in our room was quite a reach from where you sit on the toilet which was interesting. Other than that, we had a great stay and we would stay there again!
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Date of stay: September 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Sonesta Philadelphia Rittenhouse Square
Responded Oct 4, 2021
Dear CharaHerman, Thank you for your review and choosing the Sonesta Philadelphia! We truly appreciate your comments and will share with the staff that you had a great experience. We are always looking to exceed guest expectations and it's refreshing to read about our staff and your room being clean. Thank you once again and we hope to see you soon in the future!
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June G wrote a review Aug 2022
Jasper, Tennessee
4.0 of 5 bubbles
Really liked this hotel. We enjoyed the rooftop pool and had bar service at the pool one afternoon. The rooms were large compared to many city hotels.. it was clean and had comfortable beds. We did not have shampoo or body wash in the bathroom containers attached to the tub.
Our one glitch was on the second evening our rooms smelled strongly of adhesive being used in repairing bathroom fixtures somewhere in the building. One room was unbearable and with an asthmatic family member it was necessary to move to another room. The hotel staff willingly made the move and located the family near by.
This hotel is a good value based on the park and stay package.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Sonesta Philadelphia Rittenhouse Square
Responded Aug 19, 2022
Hello mossy48, Thank you for your rating and feedback. We love reading the positive comments about your stay and pleased that you had a chance to relax at our wonderful pool. Our apologies for the work being performed in the hotel, we understand how it can be sensitive to some our guests. Thanks again. We hope to see you back soon!
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Mitzi D asked a question Sep 2023
Philadelphia, Pennsylvania
Is there jacuzzi in the rooms
Nancy M asked a question May 2022
Is there parking available?
Answer from Nate B
Philadelphia, Pennsylvania12 contributions2 helpful votes
Yes there is a parking garage next to the hotel. I used a mobile parking app that cut the $50 price in half. Just let them know at check in you've already paid for your parking if they ask. Otherwise it's added to your hotel bill.
Answer from Kristen
Worldwide10 contributions2 helpful votes
Yes they hold luggage! In my experience when I asked for my luggage to be held when visiting the hotel they were able to check to see if my room was ready and checked me in early. The Sonesta is very accommodating.
Answer from Bob C
Philadelphia, Pennsylvania1 contribution
Yes, the pool will open on Friday, May 28th to registered guests only. Limited seating is available. The pool is a heated pool and we hope to have at a comfortable temperature by opening.
NoriBaltimore wrote a tip May 2024
Baltimore3 contributions1 helpful vote
3.0 of 5 bubbles
"Please re-train your team on Customer Service. "
Read full review
Pat D wrote a tip Apr 2024
Philsdelphia,Pa.11 contributions14 helpful votes
1.0 of 5 bubbles
"Don’t stay here"
Read full review
Fred F wrote a tip Dec 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"Do not stay in this disgustingly filthy hotel!"
Read full review
Jdhertz wrote a tip Sep 2023
Detroit, Michigan44 contributions98 helpful votes
2.0 of 5 bubbles
"Stay at pretty much any other comparably priced business hotel in Philly and you can’t go wrong. "
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Dionne R wrote a tip May 2023
1 contribution1 helpful vote
3.0 of 5 bubbles
"Be aware of hidden charges. Check in is at 4pm. If you’re looking to use the hotels facility check before you arrive or book. "
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PRICE RANGE
₱10,806 - ₱15,245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza philadelphia, philadelphia crowne plaza
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
439
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SONESTA PHILADELPHIA RITTENHOUSE SQUARE - UPDATED 2024 Hotel Reviews & Price Comparison (PA) - Tripadvisor

Frequently Asked Questions about Sonesta Philadelphia Rittenhouse Square
Which popular attractions are close to Sonesta Philadelphia Rittenhouse Square?
Nearby attractions include Escape the Room Philly (0.5 km), Rittenhouse Square (0.3 km), and Academy of Natural Sciences of Drexel University (0.5 km).
What are some of the property amenities at Sonesta Philadelphia Rittenhouse Square?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Sonesta Philadelphia Rittenhouse Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sonesta Philadelphia Rittenhouse Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sonesta Philadelphia Rittenhouse Square?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Sonesta Philadelphia Rittenhouse Square?
Conveniently located restaurants include Gran Caffe L'Aquila, Vernick Food & Drink, and The Dandelion.
Are there opportunities to exercise at Sonesta Philadelphia Rittenhouse Square?
Yes, guests have access to a fitness centre and a rooftop pool during their stay.
Is Sonesta Philadelphia Rittenhouse Square located near the city center?
Yes, it is 0.6 km away from the centre of Philadelphia.
Are any cleaning services offered at Sonesta Philadelphia Rittenhouse Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Philadelphia Rittenhouse Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sonesta Philadelphia Rittenhouse Square?
The staff speaks multiple languages, including English and Spanish.
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