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Room & Suite (125)
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About
#27 of 99 hotels in Philadelphia
Location
Cleanliness
Service
Value
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Wifi
Yoga room
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Snack bar
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour front desk
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Safe
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Walk-in shower
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Great View
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
199Restaurantswithin 0.5 km
48Attractionswithin 0.5 km
101 North Broad Street, Philadelphia, PA 19107
Getting there
City Hall (Philadelphia)SEPTA4 min
13th StSEPTA4 min
618Reviews12Q+A100Room tips
Reviews
Traveler rating
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If you want to sleep next to a motorcycle racetrack stay her over a weekend. Cities are noisy but this is unbelievable. Won’t be staying here again. Hard to believe that Philadelphia can’t control this . If you are deaf then it is ok , reasonably comfortable bed and clean.
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Parking at 62/night
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+aloftphillyhotel@thesocialstation.com, General Manager at Aloft Philadelphia Downtown
Responded 1 week ago
We appreciate the feedback, Mark. Were disappointed you had such challenges during your time with us. We regret the problems you had with the sound levels in the rooms and that your stay didnt exceed your expectations. We care about the comfort of our guests so well address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Convenient hotel that has been updated. Rooms are small but modern. Shout out to Anja who put our room next to our friends’ room without us having to ask so the girls could get ready together for the Taylor Swift concert! So nice, especially since the hotel was crowded because of the concert and graduations. I would stay here again.
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+aloftphillyhotel@thesocialstation.com, General Manager at Aloft Philadelphia Downtown
Responded 3 weeks ago
Thank you for the lovely 5/5 review! Its excellent your time at Aloft Philadelphia Downtown was so fantastic! Were glad you appreciated our modern decor and lively atmosphere. Were thrilled our team took such wonderful care of you. Anja is a treasured member of our team so its not surprising you felt so welcome and comfortable. Thats what we like to see! We cant wait until your next visit so we can share another amazing experience with you! Have a splendid day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel in a prime location. A perfect base for our flying visit to Philadelphia. Loved having a corner room but the connecting door did mean that noise from our neighbour leaked through when she was having a phone conversation. Thankfully it didn't last too long.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+aloftphillyhotel@thesocialstation.com, General Manager at Aloft Philadelphia Downtown
Responded 3 weeks ago
Thank you for taking the time to share this 5/5 review, Dave! Were so glad to hear your time with us was so enjoyable! Were delighted you appreciated our convenient location. We care deeply about the comfort and satisfaction of our guests so well address your concerns regarding our soundproofing with the appropriate members of our team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even more positive experience with you soon! Have a wonderful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First I called on Friday night before arriving on Saturday May 6 2023. I spoke with Selena about an early check in because I had an event to attend at 2pm and I was also traveling with my 5 month of grandson. Selena was very polite and noted my account for the early check out n. I arrived on Saturday and I didn’t have any problems at all. The front desk staff were very friendly. I came back to the front desk later that evening to see Selena in person and once again she was very pleasant. She gave me some very helpful tips that helped me get around the city that evening. I wish every hotel I’ve stayed in had a Selena.
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from reviews+aloftphillyhotel@thesocialstation.com, General Manager at Aloft Philadelphia Downtown
Responded 4 weeks ago
Thank you for sharing this glowing review! We are delighted to hear about your experience at Aloft Philadelphia Downtown! We truly appreciate your kind words regarding our team. Its wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. Wed love to share another positive, fun experience with you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The aloft was centrally located which made it easy to walk to multiple things. Valet parking was a bit pricey so I opted for the garage across the street. Rooms are on the snug side but it had everything I needed and the staff was incredibly friendly and helpful. Gym was well equipped and the stay was quiet and comfortable. Absolutely would stay again on my next trip to Philadelphia.
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+aloftphillyhotel@thesocialstation.com, General Manager at Aloft Philadelphia Downtown
Responded 4 weeks ago
Thanks for the great review! Its wonderful you enjoyed your stay at Aloft Philadelphia Downtown so much! We strive for excellence so were thrilled you appreciated not only our convenient location and amazing team, but also our available amenities! Your praise lets us know were doing our job! We cant wait to host you again soon for another amazing experience! Have a fantastic day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited Aloft hotels, downtown Philadelphia and had a wonderful experience. Will, who was working the front desk, was fantastic! He spent time on arrival to go over all the areas/highlights of Philadelphia (the hotel is in the perfect location to experience all of Philly from the Reading market, Liberty Bell to the Basilica - very walkable) as well as the metro (right at City Hall a block away) to get to the baseball game. He was friendly, courteous and very knowledgeable. Our train came in early, and he was able to accommodate us with a room (which was wonderful). Overall, we highly recommend Aloft Hotels and Will and Sabria (who helped us on our last day) made our stay! Our room was clean, and bed was so comfortable. The shower and amenities perfect. Thank you for a great experience!…
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Stay within the areas that are color coded in the city map.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from reviews+aloftphillyhotel@thesocialstation.com, General Manager at Aloft Philadelphia Downtown
Responded 4 weeks ago
Thank you for sharing your wonderful experience at Aloft Philadelphia Downtown! Its truly heartening to learn that you had a fantastic stay, and the members of our team played a key role in making that happen. Wills exceptional service at the front desk clearly contributed to your enjoyable time in Philadelphia. His friendly demeanor, local knowledge, and courtesy are hallmarks of our commitment to providing a memorable experience for our guests. Were also delighted to know that Sabria was able to assist you on your last day. At Aloft Philadelphia Downtown, we take pride in having a team that always goes above and beyond to ensure guest satisfaction. We are pleased to learn that the hotels prime location made your visit to the Reading Market, Liberty Bell, Basilica, and metro at City Hall convenient and enjoyable. Our goal is to offer guests easy access to all that Philadelphia has to offer. Its wonderful to hear that you found your room clean, comfortable, and equipped with perfect amenities. We understand the importance of a good nights sleep, and were happy to know that our comfortable bed met your expectations. Once again, thank you for your high recommendation, and we look forward to welcoming you back to Aloft Philadelphia Downtown for another incredible stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I wont be returning. I arrived @ 4:00 for check-in, but room wasn't ready. That screwed up my entire evening. I had to leave luggage and proceed with my plans without changing clothes from my day's travels. They have reusable shampoo / conditioner / soap bottles, (OK good, less waste) but the conditioner wasn't full. What hotel doesn't have a coffee machine in the room?? No ice machine?! Just baggies full of ice that I had to carry multiple bags up to my room...just wow. The stupid bed baseboard extends beyond the mattress. I banged my shin on it multiple times. Very painful. I'm a CHOICE member but will never stay aloft again.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+aloftphillyhotel@thesocialstation.com, General Manager at Aloft Philadelphia Downtown
Responded 5 weeks ago
Thank you for taking the time to share your feedback, O9724XNkevink. Its unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests. Were disheartened our check-in process, amenities and furnishings didnt meet your expectations. We care deeply about the happiness and satisfaction of our guests so well be sure to discuss your review and concerns moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are travel agents and won a trip to Philadelphia, staying at the Aloft. The hotel is perfectly positioned to take advantage of all the sights and events available in this great city. Reading Terminal market is just around the corner, great for breakfast and Pearl's Clam Chowder is outstanding! Our room was a good size, great view from the 16th floor windows. Comfortable beds, fridge in the room and a coffee maker. We heard no sound from other rooms at all. Reception staff were very helpful. Great central hotel for a visit to Philly.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from reviews+aloftphillyhotel@thesocialstation.com, General Manager at Aloft Philadelphia Downtown
Responded 30 Apr 2023
Thanks for the excellent review Di and Cas! Were delighted your time at Aloft Philadelphia Downtown was so outstanding as providing our guests with an excellent experience is very important to us. Its fantastic you appreciated our convenient location and comfortable and spacious accommodations as well as our stunning views and amazing team. Thats what we like to see! We look forward to hosting you again soon for another fantastic experience. Have an amazing day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay at the Aloft Downtown Philadelphia was great! And a big reason for that is the lovely lady at the reception called Selina. After a 18+ hour travel day where multiple things went wrong I was welcomed by Selina, she had an amazing calmness to her that made me feel very welcome. Later on that night my clumsiness got the best of me and Selina was so quick to think with me of ways to help solve my issue that I was to tired to think of. The day after me and my colleagues were wondering where to go for dinner, and again as the amazing host Selina is, she printed out multiple pages of restaurants and pointed out her favourites to us. And let me tell you… we had the best dinner in Philly to date! Today I ended up having an issue with my room. When I spoke to Selina she was so quick to help me out again which was amazing. She was able to change and upgrade my room which was incredible! I am so grateful that she was here to make my stay so great, she really went above and beyond for me and I am sure for many others that are staying at the Aloft. When you are working in events things can get very hectic, and all you need is to come back to your hotel and be able to relax, especially if things don’t go as planned. She really made sure that that happened and I am so grateful for that. Tonight we are trying another one of her recommendations. So again thank you so much to Selina and the rest of the Aloft team for making this stay so great!…
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Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+aloftphillyhotel@thesocialstation.com, General Manager at Aloft Philadelphia Downtown
Responded 28 Apr 2023
Thank you for the excellent review, 435shanayal! Were thrilled your time at Aloft Philadelphia Downtown was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. Its not surprising that Selena took such wonderful care of you and made you feel so valued. She is an important member of our team! We look forward to hosting you again soon for another fantastic experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The stay was a pretty disappointing one overall. The location of the property is very good. Lobby is also pretty nice. However the hallway is dark and feels more like a two star hotel. I was given a low floor unit looking out to the AC unit despite being a gold member. Also parking is egregious at 61 a night.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+aloftphillyhotel@thesocialstation.com, General Manager at Aloft Philadelphia Downtown
Responded 29 Mar 2023
We appreciate the feedback, theonehe. Were happy you enjoyed our ideal location and lobby area. However, were disappointed that your stay with us was less than ideal. We regret that our accommodations and ambiance didnt meet your expectations. Well address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$180 - US$314 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center East
NUMBER OF ROOMS
179
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Claim Your ListingALOFT PHILADELPHIA DOWNTOWN - UPDATED 2023 Hotel Reviews & Price Comparison (PA) - Tripadvisor
Frequently Asked Questions about Aloft Philadelphia Downtown
Which popular attractions are close to Aloft Philadelphia Downtown?
Nearby attractions include Amazing Escape Room (0.2 km), Pennsylvania Academy of the Fine Arts (0.09 km), and Wanamaker Organ (0.3 km).
What are some of the property amenities at Aloft Philadelphia Downtown?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
Which room amenities are available at Aloft Philadelphia Downtown?
Top room amenities include air conditioning, a flat screen TV, and a walk-in shower.
What food & drink options are available at Aloft Philadelphia Downtown?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at Aloft Philadelphia Downtown?
Yes, valet parking is available to guests.
What are some restaurants close to Aloft Philadelphia Downtown?
Conveniently located restaurants include Miller's Twist, Beiler's Bakery, and Reading Terminal Market.
Are there opportunities to exercise at Aloft Philadelphia Downtown?
Yes, guests have access to a fitness centre and a yoga room during their stay.
Is Aloft Philadelphia Downtown located near the city center?
Yes, it is 0.3 km away from the centre of Philadelphia.
Are any cleaning services offered at Aloft Philadelphia Downtown?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Aloft Philadelphia Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft Philadelphia Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.