1200 Market Street Reading Terminal Market, Philadelphia, PA 19107-3615
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#28 of 98 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Home to America’s first skyscraper and the Philadelphia Savings Fund Society (PSFS), Loews Philadelphia Hotel is a historic hotel in one of America’s most historic cities. In 2019, the hotel completed a renovation, updating the guestroom décor and bathrooms of each of the 581 guestrooms; added a brand new state-of-the-art fitness center, featuring TechnoGym equipment and Peloton bikes, and salon and spa by the renowned Joseph Anthony Salon & Spa. With over 47,000 of meeting and event space, Loews Philadelphia is the ideal choice for weddings, meetings or events. Take advantage of POD Market, an organic grab and go concept or enjoy an inherently American dining experience at Bank & Bourbon restaurant located off the hotel lobby featuring local seasonal fare and robust bourbon and cocktail program. Right outside our doors explore all the city’s most popular attractions including Reading Terminal Market, City Hall, LOVE Park, Dilworth Plaza and Benjamin Franklin Parkway, the home of the famous Rocky steps and the iconic Philadelphia Art Museum.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking garage
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Special diet menus
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Flatscreen TV
On-demand movies
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Enjoy a Daily Breakfast Credit in Center City. Book Now.
Location
100Great for walkers
Grade: 100 out of 100
336Restaurantswithin 0.5 km
58Attractionswithin 0.5 km
1200 Market Street Reading Terminal Market, Philadelphia, PA 19107-3615
Getting there
13th StSEPTA2 min
13th StSEPTA2 min
6994Reviews55Q+A100Room tips
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Location was great, easy walking distance from the convention center and Reading Terminal Market. Impressed with the gym, it had a variety of equipment and free weights. Also, the staff were friendly and accommodated my request for early check-in/late check-out easily.
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Review collected in partnership with this hotel
Date of stay: May 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
This was my first time staying at this hotel and I would definitely recommend it. The room was clean and comfortable. The staff very friendly and attentive. The location was very convenient - on Market Street within a five minute walk to City Hall, across the street from Reading Terminal and the Convention Center and a ten minute walk to Liberty Bell and Constitution Hall. Hotel was packed with conventioneers and conference goers, but the room was quiet. I didn’t eat at the hotel restaurant, but I had coffee at the lobby coffee stand and it was good and fresh. So yes, stay here. I recommend this hotel.
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: Exit the valet parking entrance and walk across the street to Federal Donuts. Its the best donut.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Loews Philadelphia, Guest Services / Front Office at Loews Philadelphia Hotel
Responded 22 Dec 2022
Dear TheMensch, Thank you for your time to complete the survey. We are very pleased to hear that you enjoyed your stay with us. We hope to see you again soon in the future. Thank you for choosing Loews Philadelphia.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dropped into this luxury with soft towels and robes to relax at the end of long conference days. I appreciated the ability to order food late when we got back. The staff were all friendly and helpful, willing to help.
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Review collected in partnership with this hotel
Date of stay: May 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Clean facilities, great staff and awesome views. The Pool and Fitness center are among my favorite amenities here, Front desk staff were very attentive and kind. Check out was a breeze and the hotel is within walking distance to local eateries.
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Review collected in partnership with this hotel
Date of stay: May 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Second time at Loews and just as good as the first time! The Bar is simply excellent and the staff there are phenomenally good. Very impressed with all the recommendations and snacks and also the food. Best hotel bar I have been to in a whiles!
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Review collected in partnership with this hotel
Date of stay: May 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very helpful, friendly, professional staff and clean all around. The location is convenient to everything. I am not much of a traveler and they made it very nice. The evening parking attendants were so helpful upon my late arrival, made me feel secure.
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Review collected in partnership with this hotel
Date of stay: May 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Loews Philadelphia, Guest Services / Front Office at Loews Philadelphia Hotel
Responded 6 days ago
Dear SBritlan, Thank you for your time to complete the survey. We are very pleased to hear that you enjoyed your stay with us. We hope to see you again soon in the future. Thank you for choosing Loews Philadelphia.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One night stay for event in Philadelphia. Arrived at 4:30pm, 30 minutes after 4pm guaranteed check-in. Was not issued room until 6:10pm, after had departed for off-site event. Only recourse was to have spa access for use of showers and locker room facilities, but was not issued room key required to enter spa. Once finally admitted to spa by randomly passing by staff member, locker room facilities were inundated by other guests also unable to access their rooms, rendering facilities overwhelmingly crowded and nearly impossible to use.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Loews Philadelphia, Guest Services / Front Office at Loews Philadelphia Hotel
Responded 6 days ago
Dear anonymous200713, Thank you for your time to complete the survey. We sincerely appreciate your detail comment and apologize that we were not able to exceed your expectations. We shared your comment with our management to improve our service. We hope to have you again soon in the future and promise that will be different. Thank you for choosing Loews Philadelphia.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I reserved our room four months prior to our stay. I requested an early check In and double rooms. Both were accepted and said would be accommodated. We arrived at 2, and our room was not ready. We had to bellhop our luggage to the tiny spa and get ready there with 30-40 other people. It was crowded and unpleasant. We tried to use a small side room but we’re rudely and promptly kicked out. After that we went back to the lobby at 4, and there was a huge line. I called the hotel and asked if our room was ready, and they said it was (now it is 4:30). I asked a front desk employee for a key and she said I had to check in AGAIN and wait AGAIN it in the ridiculously long line. When we finally check in for the second time the room we reserved was not available. We then bellhopped our luggage AGAIN to our room, and down again the next morning. I was told we would be comped for parking and my card has now been charged. I am stunned by the complete lack of efficiency and disorganization at this hotel. I am an avid traveler and am very amenable usually but this was abysmal service…
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Loews Philadelphia, Guest Services / Front Office at Loews Philadelphia Hotel
Responded 6 days ago
Dear nho2023, Thank you for your time to complete the survey. We sincerely apologize that we were not able to exceed your expectations due to check in experience. We share your comment with our management to improve our guest experience. Please send email to phi.frontofficemanager@loewshotels.com for billing correction. We hope to have you again soon in the future and promise that will be different. Thank you for choosing Loews Philadelphia.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay at Loews Hotel Philadelphia was far from satisfactory. From the moment we arrived, we encountered issues that left a negative impression. Despite arriving at 2:50pm, a bit earlier than the official check-in time of 4pm, we were informed that our room wasn't ready. While this was understandable, the real problem arose with the lack of communication and assistance provided by the staff. The staff member who checked us in assured me that I would receive a text message when our room became available. However, no such message was ever received. Around 4:30pm, growing tired of waiting, I decided to inquire about the room status once again. To my disappointment, I was informed that the room was still not ready. It seemed as if the hotel had disregarded their own check-in time policy. The most concerning part of this experience came when I mentioned the check-in time to the staff. Rather than addressing the delay, a room was suddenly made available to us. However, a bellhop insisted on accompanying us to our room with a luggage cart. This made my group, consisting of four younger females, extremely uncomfortable. It felt as though a stranger knew exactly which room we were staying in, and this was far from ideal, particularly considering that we did not require any assistance. Considering the price we paid for the room, the level of customer service we received was well below expectations. I have been a fan of other Loews hotels in the past, but this experience has left a bitter taste. Regrettably, I won't be returning to Loews Hotel Philadelphia in the future.…
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Loews Philadelphia, Guest Services / Front Office at Loews Philadelphia Hotel
Responded 6 days ago
Dear Slong113, Thank you for your time to complete the survey. We sincerely apologize that we were not able to exceed your expectation with check in experience. We shared your comment with our management to improve our service. We also take your comment as our training opportunity. We take our guest safety and security very seriously, and we will continue to improve our service. We hope to have you again soon in the future and promise it will be different! Thank you for choosing Loews Philadelphia.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly and accommodating staff. Close to tourist attractions, dining and shopping. Quiet rooms and firm beds. Very clean, and nice restaurant and bar. If I ever return to Philadelphia, I would definitely stay here again.
Read more
Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Loews Philadelphia, Guest Services / Front Office at Loews Philadelphia Hotel
Responded 2 weeks ago
Dear karenjR831JH, Thank you for your time to complete the survey. We are very pleased to hear that you enjoyed stay with us. We hope to have you again soon in the future. Thank you for choosing Loews Philadelphia.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$249 - US$357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
philadelphia loews, lowes philadelphia, loews hotel philadelphia
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
581
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Claim Your ListingLOEWS PHILADELPHIA HOTEL - UPDATED 2023 Reviews & Price Comparison (PA) - Tripadvisor
Frequently Asked Questions about Loews Philadelphia Hotel
Which popular attractions are close to Loews Philadelphia Hotel?
Nearby attractions include Wanamaker Organ (0.1 km), Reading Terminal Market (0.2 km), and Masonic Temple (0.3 km).
What are some of the property amenities at Loews Philadelphia Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Loews Philadelphia Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Loews Philadelphia Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Loews Philadelphia Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Loews Philadelphia Hotel?
Conveniently located restaurants include Miller's Twist, Beiler's Bakery, and Reading Terminal Market.
Are there opportunities to exercise at Loews Philadelphia Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Loews Philadelphia Hotel located near the city center?
Yes, it is 0.3 km away from the centre of Philadelphia.
Are any cleaning services offered at Loews Philadelphia Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Loews Philadelphia Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Loews Philadelphia Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.