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790 Eighth Avenue, New York City, NY 10019-7568
31 people are viewing this hotel
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Room & Suite (993)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Times Square
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#318 of 512 hotels in New York City
Location
Cleanliness
Service
Value
Hilton Garden Inn Times Square is a modern hotel with best Times Square location that is steps from Broadway theaters, Restaurant Row, TKTS , famous 42nd Street and much more. Located in the heart of Times Square, the hotel is in the midst of New York City’s best restaurants, lively nightlife, sightseeing and shopping. Hilton Garden Inn Times Square is walking distance to all major subway lines, Radio City Music Hall, Rockefeller Center, Central Park, Carnegie Hall, the Museum of Modern Art, Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports. The hotel features 369 oversized, contemporary-styled guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY high-speed lobby and guestroom Internet access, Fitness Center, and more!
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast available
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Parking garage
Wifi
Snack bar
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Safe
Microwave
Refrigerator
Flatscreen TV
Telephone
Iron
Wake-up service / alarm clock
On-demand movies
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
642Restaurantswithin 0.5 km
236Attractionswithin 0.5 km
8990Reviews313Q+A100Room tips
Traveler rating
  • 4,791
  • 3,131
  • 668
  • 205
  • 198
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Most Recent
Brenda B wrote a review Yesterday
Darlington, United Kingdom20 contributions7 helpful votes
We have stayed at this hotel on 6 previous occasions the last before this being 2019. We knew about the scaffolding and so accepted that. However, when making an initial enquiry about my booking when checking in, the receptionist was defensive and rude. Our room had a couple of issues which were rectified and the Managers were really helpful. It is a pity they didn’t use the time in the lockdown to freshen up the rooms. Being August, the temperatures are obviously very hot and humid in the city, and whilst our Aircon worked fine, there was always a kind of dampness to our clothing. Housekeeping was fine, room was serviced daily. This Hotel is fantastically placed for Restaurants, Subway Sun on 50th, Times Square, and most theatres. I do hop after the outside renovation is completed, they refresh the inside, as this hotel certainly deserves to be back on top!
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Plane4Me wrote a review Aug 2021
Boston, Massachusetts136 contributions161 helpful votes
Hotel's Favorite
I've stayed at this hotel for 10+ years when visiting NY City. The location is fabulous, with a gourmet market next door and plenty of fast-arriving ride-hail cars. What really makes the hotel so special are the front-desk staff. They always recognize me, and take care of any requests promptly. These very nice people are like family, and the fact that it's the same staffing year after year tells me hotel management takes good care of its staff and they are happy to work there. Hopefully, new visitors to the hotel will meet Stanley at the front desk - he is king of good service. He really knows his guests and takes care of them as he would his family. A truly remarkable and wonderful person. My favorite room in the hotel is the corner king with queen bed sleeper couch. The room is large for a NY City hotel, and the views of the city life are always entertaining. The windows open, too. Convenient microwave and mini-fridge in the room. Housekeeping staff is cheerful and greets everybody. The hotel is not large by NY standards, but has a comfortable feel to it by not being too big. I'm glad the hotel has finally reopened after the pandemic caused so many hotel closures . Some changes have been made with room amenities, but this is common now throughout the Hilton chain due to the pandemic. If you really need a pen and note paper, for instance, bring your own - you won't find them in the room currently. My room definitely needed another lamp, which was eventually delivered when I requested it. There is one bar of soap for both shower and sink, not the usual two bars per room. The few items I needed in the room, such as extra towels, were brought by housekeeping upon request. The hotel is still a bit short on staff as the pandemic continues, so patience is good to have when requesting things. The hotel is being gently loved to death by its loyal customers, and I hope it will enjoy a renovation in the future. However, it's clean, all the basics are there, and the slightly dated furnishings and dark colors are a minor detail. The fabulous staff more than makes up for how the hotel interior appears now. I always feel protected at this hotel - the lobby bell staff and desk staff know their customers and make sure they are well looked after and safe, especially if one is traveling alone and going out for an event. I feel like a princess when I stay here!
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Date of stay: August 2021
Rooms
Location
Service
Room Tip: Upper floors are quietest. Rooms facing 8th Ave. have active street/people views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
12 Helpful votes
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AmandaR228 wrote a review Yesterday
Eureka, California4 contributions2 helpful votes
We stayed for 5 nights. Doormen, housekeeping and breakfast staff were great. Location was great. Convenient to subway and theaters. Room air conditioner did not function properly (room temp would not drop below 74) and the room was very humid. The bed sheets were damp from the humidity. We inquired at the desk and the engineer came up but declare there was a new filter in it and it should be working. Construction was very loud. Jackhammering started at 8:30 every morning and often continued through the afternoon. Water was also shut off for a few hours one day.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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London Mystery Walks wrote a review 7 Aug
London, United Kingdom50 contributions5 helpful votes
I booked this hotel for 9 nights including breakfast, which turned out to be very basic 1 juice, 1 fruit, 1 hot item, Tea or Coffee. The value of this breakfast I would say was worth USD 9.00 each not USD23.00 also the breakfast was not run by the hotel but a separate company the hotel manager told me, I made a complaint at the rudeness of the man serving the breakfast and was told they are not part of the Hotel staff. Basically don't waist your money on the breakfast it's better in McDonald's and cheaper. The hotel room was fine and the staff are very friendly on reception. You are close to time square and many locations are within walking distance. Lots of food choices nearby.
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Date of stay: August 2022Trip type: Traveled with friends
Room Tip: Don't book breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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baysbenj wrote a review 6 Aug
Plano, Texas1 contribution
We arrived Friday afternoon to a sign that said the building was undergoing emergency repairs. The “emergency” that wasn’t disclosed up front included the construction of a 12 floor scaffolding. We couldn’t even hear ourselves speak in our room, as there was a construction worker drilling on the exterior just outside our window. Our family was left with no place to retreat to for children naps or recover from august temperatures. You don’t construct a 12 floor scaffolding overnight….
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2022
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mary S wrote a review 5 Aug
Quincy19 contributions8 helpful votes
Location was great - four minute walk to go to theater - and was only a 20 minute walk from Penn Station. Unfortunately I had to kill about six bugs in the bathroom. Not sure if they were cockroaches, but made me very uncomfortable and for that reason I would not return. Also, construction on hotel was noisy.
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Christina P wrote a review 2 Aug
2 contributions
We had no idea that the hotel had construction work going on outside the building until we arrived. By construction work I mean our room sounded like a jackhammer was operating inside our room. There were also workers walking on the scaffolding right outside our window which was unsettling. I think this would be a good place to stay otherwise; however, our visit was not at all comfortable due to the construction. So I would strongly recommend calling to confirm this is not ongoing if you want to stay here. It's frustrating that no mention of this is made on their website because it's very disruptive. I felt tricked because there were so many other hotels we could have chosen nearby.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carleta T wrote a review 2 Aug
1 contribution
I have booked a venue in this hotel, they took payment in advance and with 3 days before the event, they canceled the booking and didn't send me back the advanced payment. Bog shame for the name of Hilton
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Date of stay: July 2022
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Avoid doing business with them!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tatyana S wrote a review 1 Aug
4 contributions10 helpful votes
Not what you expect of Hilton Garden Inn Times Square hotel. Very rude, lazy and inattentive staff. Guest services didn’t care about needs of the customers. Every question to the guests service --- counted as an offense. Not a clean bedding and smelly room. All people ive met there were unhappy with services and were complaining to each other. This is unacceptable!!! I had to apologize for it explaining that it is not a common thing in the US hotels and especially in this area. SHAME!!! SHAME!!! SHAME!!!
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Date of stay: August 2022
Value
Location
Service
Trip type: Traveled on business
Room Tip: Stay away from this rude place which will ruin your trip
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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FamilyofBoys wrote a review 1 Aug
Milwaukee, Wisconsin299 contributions119 helpful votes
Although construction is loud during the weekdays, the staff was fantastic and helpful. Room was perfect for what we needed and wanted. The location is the best. You are within walking of all the theaters, Times Square, Central Park, and Penn Station
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$187 - US$351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn times square hotel new york city, hilton garden inn manhattan, hilton new york city, hilton garden inn new york, times square hilton garden inn, new york city hilton
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Times Square / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
369
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Frequently Asked Questions about Hilton Garden Inn Times Square
Which popular attractions are close to Hilton Garden Inn Times Square?
Nearby attractions include Broadway (0.4 km), Times Square (0.3 km), and Come From Away (0.3 km).
What are some of the property amenities at Hilton Garden Inn Times Square?
Some of the more popular amenities offered include free wifi, a fitness centre, and a business centre.
Which room amenities are available at Hilton Garden Inn Times Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Times Square?
Guests can enjoy breakfast and a snack bar during their stay.
Is parking available at Hilton Garden Inn Times Square?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hilton Garden Inn Times Square?
Conveniently located restaurants include Frisson Espresso, K Rico Steakhouse, and Los Tacos No. 1.
Are there opportunities to exercise at Hilton Garden Inn Times Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Times Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hilton Garden Inn Times Square?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hilton Garden Inn Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.9 km), World Trade Center Memorial Foundation (5.9 km), and Hamilton Park (2.8 km).