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Hilton Garden Inn Times Square

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Traveler (1302)
Room & Suite (781)
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Overview
  • Excellent56%
  • Very good35%
  • Average7%
  • Poor1%
  • Terrible1%
Travelers talk about
“times square”(1,985 reviews)
“pigalle restaurant”(100 reviews)
“great location”(1,449 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Fitness center
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,758)
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6,621 results
Traveler rating
3,674
2,279
444
125
99
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LanguageEnglish
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3,674
2,279
444
125
99
Show reviews that mention
All reviewstimes squarepigalle restaurantgreat locationfood emporiumfire stationnew yorkfridge and microwaveattached restaurantcentral parkaround the cornerthe theater districtwithin walking distancerestaurant rowstreet noisehell's kitchenhigher floorwould definitely stay here again
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1 - 5 of 6,621 reviews
Reviewed yesterday

I stayed here last month for a night and it was very pleasant. The location is great, near lost of restaurants and bars. Not in a too congested area. I woke up to complimentary breakfast which was a great touch as well. My concierge was...More

Thank Hakeem W
Response from Maria Isabel A, Manager at Hilton Garden Inn Times SquareResponded yesterday

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I am very I'm happy that you enjoyed your stay and I'm looking forward to having you again as our guest. Your...More

Hotel's Favorite
Reviewed 2 weeks ago

I've stayed 3 different times at 3 different hotels in Times Square and this one was logistically the best positioned a few blocks away from the big "hullabaloo" and lights. I am more impressed when hotels are practical rather than overly chi-chi, and this one...More

1  Thank NWOWanderers
Response from Maria Isabel A, Manager at Hilton Garden Inn Times SquareResponded 2 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. . We sincerely appreciate your feedback and I am very I'm happy that you enjoyed your stay and I'm looking forward to having you again as our guest....More

Reviewed yesterday via mobile

This hotel is in serious need of a remodel. The location is noisy, rooms are small and dark. The bathroom shower and shower curtain has mold mildew. Fortunately I stayed here one night free with points. For the price of 200 plus a night you...More

Thank mallys1
Response from Maria Isabel A, Manager at Hilton Garden Inn Times SquareResponded yesterday

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I am very I'm sorry that we did not meet your expectations. Your comments will help us as we continually work to...More

Reviewed 2 days ago

One of my least favorite things about this hotel was the bathroom lighting, which consisted of dim fluorescents behind the mirror glass. Some of the bulbs were out, so it was hard to see your own reflection. The rest of the bathroom was in minor...More

Thank Brad M
Response from Maria Isabel A, Manager at Hilton Garden Inn Times SquareResponded yesterday

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and I am very sorry we did not meet your expectations...More

Reviewed 2 days ago

Picked the hotel because being a honor member and knowing they usually are a good value and the closeness of the theatre's we were attending worked out well. Plus the it was clean and comfortable for our stay.More

Review collected in partnership with Hilton Garden Inn
Thank Donna L
Response from Maria Isabel A, Manager at Hilton Garden Inn Times SquareResponded yesterday

Thank you for taking the time to share your experience about your recent stay at our hotel.We sincerely appreciate your feedback and I am very I'm happy that you enjoyed your stay and I'm looking forward to having you again as our guest. Your comments...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
US$184 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in New York City
#59 Romantic Hotel in New York City
#94 Business Hotel in New York City
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$184 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in New York City
#59 Romantic Hotel in New York City
#94 Business Hotel in New York City
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveler (1302)
Room & Suite (781)
Dining (52)
Pool & Beach (1)
Amenities (13)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Jonathan G
16 June 2018|
Answer
Response from Almon13 | Reviewed this property |
1 USB socket is available
1
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Ellen H
7 June 2018|
AnswerShow all 7 answers
Response from John F | Reviewed this property |
I believe that that the room lacks the space you would need. There is not enough space to place the mattress and account for the furniture that you would have to move.
1
Vote
padanapope
2 June 2018|
AnswerShow all 2 answers
Response from LifelongTravelGirl4 | Reviewed this property |
They put a hold on your card. It’s a joke as there simply isn’t a mini bar or anything worthy of them putting this hold. They charged my credit card twice for accommodation. Be very very careful if you book through an agency... More
1
Vote
Room Tips
"The higher the floor the better."
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"Choose a high floor to get a view of the Husdon River if facing 8th Ave., if you face towards Broadway it is..."
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"I wanted to see the city, so I choose a room facing 8th avenue on the 11th floor. No noise ."
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"City view!"
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