The Lucerne Hotel

The Lucerne Hotel

Traveler (417)
Lucerne Superior Q
Room & Suite (212)
Dining (5)
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About

4.5
#105 of 506 hotels in New York City
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Lucerne Hotel offers luxury accommodations in the heart of Manhattan's posh NYC Upper West side hotels' scene. The Lucerne's guest rooms and suites provide comfort and convenience whether you're here for corporate travel or making memories with loved ones. Featuring full-size work desks and plush bedding, this luxury Upper Manhattan hotel caters to your every need through personalized services. Business and leisure travelers will appreciate The Lucerne's modern amenities, featuring WiFi, convenient valet parking, 24-hour in-room dining, spa services, and a fitness center.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Meeting rooms
24-hour security
Wifi
Restaurant
Complimentary Instant Coffee
Car hire
Taxi service
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Iron
Laptop safe
Flatscreen TV
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Historic Hotel
Residential Neighborhood
Languages Spoken
English, Spanish

Location

201 W 79th Street, New York City, NY 10024
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
LaGuardia Airport
Teterboro Airport
10.2 km
See all flights
79th St
2 minNew York City Subway
4.5
4.5 of 5 bubbles3,291 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Lucerne Hotel captivates guests with its old-world charm and prime location, favored for its tranquility and convenience to dining and transportation. While service feedback is mixed, with commendations for friendliness and criticisms for occasional inattentiveness, the ambiance of the hotel is generally appreciated, though some believe the decor could benefit from modernization. Accommodations are seen as comfortable; however, opinions on room quality and value are varied, pointing to both satisfactory renovations and areas needing improvement. Cleanliness stands out as a consistent positive, with high marks for well-kept rooms and facilities.
Location
Convenient
Atmosphere
Elegant
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Noise level
Quiet
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
Nrl216 wrote a review Feb 2020
Philadelphia, Pennsylvania
5.0 of 5 bubbles
We had a lovely stay at the Lucerne Hotel on West 79th. Rate was reasonable for a holiday weekend.
Check in was fast and pleasant. Everyone was professional. Although our room was not ready at 12pm which we expected we left luggage with concierge. We returned after seeing a matinee show and claimed our luggage. Room was clean tidy and old world elegance. Bathroom was up to date and clean. Room was quiet and very warm and we had a good night sleep. We asked if there was coffee in the room and they said no but they sent up a keurig coffee maker and coffee.
We had a delicious dinner at Nicematin a French restaurant adjacent to Lucerne and offers 10% disc on breakfast. There are several options for dinner nearby.

Hotel is conveniently located one block from the 79th and Broadway subway stop. We took the #1 subway to theater district.

We went to another restaurant for breakfast.

It was a nice hotel to stay for a birthday weekend.. Definitely would return.

Only negative would be we wish breakfast was included or heavily discounted. They also have a resort fee which seems to be common now.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Herdi Xha, Guest Services / Front Office at The Lucerne Hotel
Responded Apr 18, 2024
Hello and thank you for your review! We're glad that you enjoyed your stay with us, and we hope to see you again on your future travels! Best, The Lucerne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eric L wrote a review Aug 2023
5.0 of 5 bubbles
We enjoyed our stay the Lucerne Hotel in New York City so much we've booked a return trip. It is a charming hotel in a great location.

We decided to stay on the Upper West Side to be near family and friends in that Manhattan neighborhood and thought we'd be far away from so many of the famous sites, but that wasn't the case at all! The Lucerne is just 1 block from the 1 Subway line which puts you in Times Square in 10 minutes and at World Trade Center in under half an hour. To get to Museum Mile you can walk through beautiful Central Park (just 2 blocks away) or take a 79th Street bus across it. One of the great attractions of the city, and a must see for families, is the American Museum of Natural History is one avenue away. Next to AMNH is the wonderful small museum of the New York Historical Society. You can also walk or take the subway to Lincoln Center. Another big plus for the location is all the restaurants representing a veritable United Nations of cuisines. We enjoyed breakfast at the restaurant in the hotel, Nice/ Matin. Delicious and good value (ask for a coupon at the front desk to save 15% off breakfast).

For a small up-charge at the time of booking we treated ourselves to a King Suite and and it was definitely worth it! The rooms are pale gold with dark wood furniture and nice framed prints on the walls. The bed was plush and very comfortable. Other amenities included a Keurig coffee maker (with supplies) microwave and fridge so you can easily have breakfast in your room. An umbrella and thick robes were also provided.

The staff was warm and welcoming and answered all our questions.

The Lucerne Hotel is a great option for getting away from the noise and crowds of mid town while still being in a great location.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip: Check the room rates. A suite can be less than a deluxe room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George ratchford, Guest Services / Front Office at The Lucerne Hotel
Responded Mar 31, 2024
Thank you for your review. We are glad you enjoyed your stay with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
204Anonymous204 wrote a review Oct 2021
Arlington, Texas
5.0 of 5 bubbles
I won't stay anywhere else when I want to be on the Upper West Side. It is a 4-star hotel. The bedding is very comfortable and clean and the room sizes are large for a NYC hotel, especially if you get a "Superior class" room. I love the fact that they have a strict covid policy: you have to show proof of vaccination to use the fitness center. Its location on 79th is very quiet. There is a doorman who usually opens the door when I exit or enter the hotel, and he makes me feel welcome and safe. There are more than enough electrical outlets to charge my devices. I've stayed there many times and it is always a joy.
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Date of stay: October 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Pay a little extra for a "Superior" room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victor Freeman, General Manager at The Lucerne Hotel
Responded Oct 27, 2021
Dear 204 We thank you for your very gracious feedback and so pleased your stay with us was such a positive one. We love being your "home away from home".
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Riptor3000 wrote a review May 2022
Boston, Massachusetts
4.0 of 5 bubbles
Enjoyed our time at the Lucerne; it's an older NYC hotel with a bit of charm to it but also a definite amount of fraying around the edges. Location wise it's fantastic, and the staff were all top notch. Our room's air system was less than ideal though - the AC wouldn't go below 68 degrees and even then, it had a pretty rank smell to it. We ended up just shutting it off and cracking the window, which worked.

The bathroom was showing its age for sure, and the elevators are tiny and sometimes don't fully open/align with the floor fully (i'm talking like, it was off by a half inch so nothing dramatic but definitely noticeable and I suppose for certain people, could be a point of concern)

For the two nights we were here, this was totally fine. If you're coming to NYC for a longer time and especially if you've never been there before though, you might want to splurge a bit and end up somewhere a bit more polished. But most folks won't have any problems at all here.
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Date of stay: May 2022
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victor Freeman, General Manager at The Lucerne Hotel
Responded May 9, 2022
Dear Riptor We thank you for being our guest and sharing your review. We are very pleased our staff and location were rated so well by you. We will certainly address the issues you mention other than the size of the elevators which are a pretty standard size, by boutique hotel standards. We very much hope to welcome you back in the future.
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PattyPhiladelphia wrote a review Mar 2022
Philadelphia, Pennsylvania
4.0 of 5 bubbles
I’d give this a 4.5 only because I don’t like the climate control at all. The unit had no auto off. The fan just keeps running even if the heat element cycles off so there’s cool air then blowing. But this has been our go to hotel for years. The location is near two metro stops and a short walk to the museum of natural history. There are lots of nice restaurants nearby, but non better than the one inside the hotel- Nice Matin! They have great food at breakfast, lunch and dinner.

During covid the Lucerne stayed afloat by becoming a city homeless shelter and that caused quite an uproar in the neighborhood (see the NYTimes) but it closed and refreshed itself, and now there is zero evidence of its use as such. All apparently new carpets and the upholstery and mattresses seem new. It would have been a good time for them to add some color to the brown and beige color scheme that predominates the place.
If you can afford a suite, get one. It’s nice to have a separate sitting room This stay is especially quiet and comfortable. We will be back! One other thing. The people who work here are just great.
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Date of stay: March 2022Trip type: Traveled as a couple
Room Tip: Get a suite if you can
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victor Freeman, General Manager at The Lucerne Hotel
Responded Mar 29, 2022
Dear Patty We so appreciate this post. You really have touched on where we we were and where we are now. I will just alleviate one of your concerns. We are installing this week, "smart thermostats" on all our heating/cooling units. This will address your comment. Thanks again. We look forward to welcoming you back.
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lrscott wrote a review Oct 2022
Glasgow, United Kingdom
4.0 of 5 bubbles
Although the rooms were dated we have had a good stay the the Lucerne. Any issues we had were resolved efficiency by the concierge team and the housekeeping team ensured the room was very clean and welcoming throughout our stay. Although modernisation of the guest rooms is required we were satisfied with our stay and would reccommend the hotel largely based on room size, cleanliness and location.
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Review collected in partnership with this hotel
Date of stay: October 2022
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Edwin Ramos, Guest Services / Front Office at The Lucerne Hotel
Responded Apr 9, 2024
Good Afternoon Irscott, We thank you for choosing the Lucerne hotel. We are delighted you enjoyed your stay with us and met your expectation of cleanliness. We would be thrilled to welcome you back to the Lucerne. Kind Regards, Edwin Ramos/ Front Office manager
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167dick44 wrote a review Sep 2022
Olympia, Washington
5.0 of 5 bubbles
We stayed here a week in a comfortable suite for a good (by NYC standards) price. The Upper West Side location is excellent, with two subway lines nearby and the crosstown bus at the front door. The neighborhood is full of good restaurants with varying cuisines and price ranges, and Nice Matin, the hotel restaurant, is good too. We had no problem with noise from the street or other rooms, and the air conditioning worked fine. The bed was very comfortable.
The front desk staff, doormen, and housekeeping staff were always friendly and helpful. The elevators were fast (worth a lot in a tall building). I wouldn't hesitate to recommend this hotel and I'm sure we'll stay there again if and when we return to New York.
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Date of stay: September 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: North-facing rooms on the 7th or higher floors have wide uptown views. 717 is on the northeast...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Edwin Ramos, Guest Services / Front Office at The Lucerne Hotel
Responded Apr 13, 2024
Hello 167dick44, Thank you for choosing the Lucerne hotel, Great to read about your enjoyable stay and had great interactions with our staff. We look forward to welcoming you back. Kind Regards, Edwin Ramos/ Front Office manager
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Jonathan wrote a review Feb 2020
Dallas, Texas
2.0 of 5 bubbles
I stayed at the Lucerne 8-10 nights (3 visits) in the last six weeks. Each visit my room got smaller. On the last visit I begged for an upgrade because the room was simply too small for two people. By the way, you could nearly touch the bed while standing in the bathroom. My sister arrived that same day and got an amazing (full suite) upgrade. I was staying four nights, but they showed me no appreciation for frequent stays. I am moving to another NYC hotel.
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Date of stay: February 2020
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Herdi Xha, Guest Services / Front Office at The Lucerne Hotel
Responded Apr 18, 2024
Hello Jonathan and thank you for your feedback. The loyalty of our guests means everything to us, and we sincerely apologize that we fell short of our goal. We hope you give us a chance to remedy you experience with us in the near future. Best, The Lucerne
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JenniferFun wrote a review Aug 2022
Vancouver, Canada
5.0 of 5 bubbles
A perfect place to stay for our family of three during our week long stay in NYC. The location, on the Upper West Side, is very convenient to the subway as well as many excellent restaurants and around the corner from Zebars. We stayed in a Queen Suite which had two very comfortable queen beds in a large separate bedroom, with a small lounge off the entry with mini fridge, microwave and coffee maker. Hotel is clean, well cared for and quiet. A/C worked perfectly and kept our suite very comfortable. I highly recommend this hotel for anyone wanting to be close to Central Park and an easy subway ride anywhere in NYC.
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Date of stay: August 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Our9th floor suite didn't have a view, but it was very quiet with no street noise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Edwin Ramos, Guest Services / Front Office at The Lucerne Hotel
Responded Apr 13, 2024
Good Morning JenniferFun, Thank you for choosing the Lucerne hotel. We are thrilled to read about your enjoyable stay. We are glad we met your expectations and would love to welcome you back. Kind Regards, Edwin Ramos/ Front Office Manager
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DevonGene wrote a review Nov 2023
Devon, Pennsylvania
4.0 of 5 bubbles
We had a overnight stay at the Lucerne when visiting with family in Manhattan. Normally we stay further downtown at a chain hotel, but this was recommended based on location.
This hotel is very attractive and comfortable. Apparently it has been recently renovated, and they really did a nice job. Decor is traditional and elegant, with many design highlights.
As to the important stuff--the bed was comfortable, the bathroom was convenient, and everything was clean, clean, clean.
At check-in we asked about a shower vs a tub, since we both have some difficulty climbing into some tubs. This option was not available, but the clerk suggested that they provide a shower chair which would help. This was delivered immediately, arriving at the same time as our luggage.
There is one caution, and one which caused me to delete a star. This hotel is not accessible if you have motion disability. The entrance has several steps up to the lobby and there is no ramp of any kind. More to the point, there's not even a handrail, which would mitigate the problem. You're left trying to lean on the stone column and the pole that supports the canopy for support. While the doorman was enthusiastic in providing support, it's not the same.
We enjoyed Sunday morning brunch at the adjacent Nice/Matin restaurant.
Apparently, there is no valet parking, but a discount is provided at a garage about a block away, for net price of $50/night.
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Date of stay: November 2023
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kolbe Littlefield, Guest Services / Front Office at The Lucerne Hotel
Responded Feb 25, 2024
Thank you for choosing The Lucerne! We are ecstatic that you enjoyed your stay with us. We strive to provide a comfortable and luxurious experience for the guests of our property, we have modernized while keeping an esthetic that matches our property and its rich history, Thank you for your review and it is to be noted that we are a handicap accessible facility, we have a separate entrance for disabled guests and we also offer handicap accessible rooms. Thank you again for your business - Kolbe Front office manager
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m_jen45 asked a question Sep 2023
Winnipeg, Canada43 contributions53 helpful votes
Has anyone used the babysitting service at the Lucerne?
Answer from Inspiration548434
Redway, California2 contributions
Hello, There’s a few taxes, state and city I believe, but that it to my knowledge. It’s a smaller independent hotel with great access! Subway right down the street on broadway and multiple bus stops within the area. Just blocks to either riverside park or Central Park. Lot of great grocery stores and wonderful restaurants, Hope you enjoy
Answer from girchbeb
Pennsylvania168 contributions134 helpful votes
In my opinion, it’s not safe and you are correct they are housing that population.
musotraveller asked a question Mar 2020
Oxford, United Kingdom28 contributions22 helpful votes
Does the queen suite have a separate sitting room or is it all one room ?
Answer from Paperman87
St. Augustine, Florida183 contributions112 helpful votes
My suite had a separate sitting room, so I would imagine yours would too
Emily L wrote a tip Jun 2024
1 contribution
4.0 of 5 bubbles
"Book early! This is a gem!"
Read full review
rcmags wrote a tip Jun 2024
Roberts Creek, Canada37 contributions19 helpful votes
5.0 of 5 bubbles
"Ask for a mini fridge if you want to keep food or drinks cold."
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A W wrote a tip Jun 2024
Raleigh, North Carolina15 contributions
5.0 of 5 bubbles
"Their fitness room is one of the best we have seen. Ice machine. No fridge or microwave. Public transport in less than 5 minutes. Felt safe"
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eatpraylove wrote a tip May 2024
5 contributions
1.0 of 5 bubbles
"small rooms"
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Christopher R wrote a tip Mar 2024
Baltimore, Maryland37 contributions1 helpful vote
5.0 of 5 bubbles
"As for a minifridge if one is not in your room. "
Read full review
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PRICE RANGE
₱13,520 - ₱25,583 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lucerne hotel new york city
LOCATION
United StatesNew YorkNew York CityUpper West Side / Manhattan
NUMBER OF ROOMS
202
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE LUCERNE HOTEL - UPDATED 2024 Reviews & Price Comparison (New York City) - Tripadvisor

Frequently Asked Questions about The Lucerne Hotel
Which popular attractions are close to The Lucerne Hotel?
Nearby attractions include American Museum of Natural History (0.4 km), Zabar's (0.2 km), and Beacon Theatre (0.4 km).
What are some of the property amenities at The Lucerne Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Lucerne Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at The Lucerne Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Lucerne Hotel?
Conveniently located restaurants include Levain Bakery, Hummus Place, and Mille-Feuille Bakery & Cafe.
Are there opportunities to exercise at The Lucerne Hotel?
Yes, guests have access to a fitness centre during their stay.
Does The Lucerne Hotel have airport transportation?
Yes, The Lucerne Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Lucerne Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Lucerne Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at The Lucerne Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Lucerne Hotel?
Many travellers enjoy visiting Hamilton Park (3.7 km), Theodore Roosevelt Birthplace National Historic Site (5.0 km), and United Nations Headquarters (3.9 km).
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