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Traveler (2775)
Room & Suite (1417)
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Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 10/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Stewart Hotel
Updated 10/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#374 of 515 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Just right for those who love the thrill of Broadway life and live performances, Stewart Hotel captures the spirit of a buzzing pre-show Broadway theater. Guests gather under high ceilings and flow between its New York-inspired lobby, stunning ballroom, designer event space and, spacious suites.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Paid wifi
Restaurant
Breakfast available
Vending machine
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Kitchenette
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Telephone
VIP room facilities
Iron
Laptop safe
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish
Hotel links
Special Price:20% off room rate
8336Reviews318Q+A100Room tips
Traveler rating
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Most Recent
GEd wrote a review 4 Oct
Christchurch, New Zealand5 contributions1 helpful vote
The rooms at this hotel are nothing like the pictures on the their website. On arrival, they advised us the room that we had booked months in advance and received confirmation for was no longer available ( a 2 bedroom suite) and tried to downgrade us to a one bedroom for the same price - to fit 6 of us! We had major difficulties trying to secure our originally booked room. The website descriptions are completely incorrect, from missing the advertised 2nd bathroom to empty kitchens with next to nothing in them. The decor is worn, the carpet is ripped and stained, the wallpaper is peeling off. The bathrooms are falling apart, with cracked tiles and broken showers. The AC units are old, have cords hanging down the walls and are very noisy at night. What is there is reasonably clean, other than the first lady we encountered, most of the staff were very nice and the location is convenient but I highly recommend booking elsewhere to avoid disappointment.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from StewartHotelNYC, General Manager at Stewart Hotel
Responded today
We appreciate the feedback, Gemma. While we are glad you appreciated our convenient location and kind staff, we're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience. Xerxes Cursetji General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nitzan11396 wrote a review Sep 2021
Tel Aviv, Israel2 contributions6 helpful votes
Hotel's Favorite
I had the upmost pleasure to do my check in process with the wonderful Danielle and Andrew. I am 25 years old visiting New York City for the first time all by myself. After a long day of flying and trying to figure out how to get to the hotel, at the check in process there was a problem with my credit card. To say that I was feeling terrified is The understatement of the year. Not only did Andrew and Danielle were understanding and extremely patient with me, they gave me a discount on the price AND upgraded me to a bigger room free of charge. To the manager of to fine establishment, name those two employees of the year and give them a raise!!! I have another trip planned for the end of the year with a bunch of friends and I am DEFINITELY going to stay at the Stewart Hotel just because the customer service Danielle and Andrew provided me was the best I’ve ever experienced! 10 out of 10 will be back again!!
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Date of stay: September 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from StewartHotelNYC, General Manager at Stewart Hotel
Responded 24 Sep 2021
Thank you for the outstanding review, Nitzan! We're delighted your experience at Stewart Hotel was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Have a lovely day! Mark P - Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul H wrote a review 2 Oct
Garstang, United Kingdom2773 contributions372 helpful votes
We had a very pleasant check in, the hotel was very easy to find as we came from JFK via the Long Island Railway. The location is excellent with the metro over the road at Penn Station. You can easily walk upto Times Sq, Central Park, Empire State etc. Harry’s bar across the road has a great atmosphere. The staff were all very pleasant. Now for the negatives, the corridors looked dark and the bedrooms looked tired. Having said that, we would still use it again.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from StewartHotelNYC, General Manager at Stewart Hotel
Responded 2 days ago
Thank you for the great rating, PaulH598! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our kind staff and ideal location with the close proximity to the city's best attractions, but we are disappointed to hear that our conditions did not meet your expectations. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Xerxes Cursetji General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SassyRIgirl wrote a review Sep 2022
1 contribution1 helpful vote
Place is disgusting! The rooms are completely full of dust, bathroom has not been cleaned in years and there was a hole in the kitchen wall. The window air-conditioned is old. Don't be fooled by the online pictures they do not reflect what the room actually looks like. You have been warned!
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Date of stay: September 2022
Rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from StewartHotelNYC, General Manager at Stewart Hotel
Responded 5 days ago
We appreciate you taking the time to share your concerns with us, SassyRIgirl. We're disappointed that your experience with us was anything less than ideal. It's also unfortunate you've noticed a decline in the quality and condition of our accommodations and our cleanliness didn't meet your expectations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with our housekeeping and management teams so that we may improve moving forward. We hope to see you again soon so we can share a more positive experience that our guests are accustomed to. Xerxes Cursetji General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joe wrote a review Sep 2022
New York City, New York2 contributions1 helpful vote
Great stay and very comfortable. Fabulous location with endless choices for food and beverage stores. Responsive and accommodating staff. Highly recommended for comfort and proximity to all sights and shops.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from StewartHotelNYC, General Manager at Stewart Hotel
Responded 5 days ago
Thanks for the great review, 68elled! It's wonderful you enjoyed your stay at Stewart Hotel so much! We strive for excellence so we're thrilled you appreciated not only our comfortable accommodations and prime location in the heart of the city, but also our friendly staff! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience! Xerxes Cursetji General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ciara M wrote a review Sep 2022
4 contributions6 helpful votes
One of the worst hotels I’ve ever stayed in. I felt so unsafe, there was only a chain as a lock. The hotel pumps music, the room looks nothing like the photos. Their customer service is absolutely terrible. Reception refuse to answer their phones. The room was battered, bathroom was filthy. Seriously don’t book it’s complete false advertisement.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Lux C wrote a review Sep 2022
1 contribution
+1
My boyfriend and I are from CA. We booked this hotel and it was a DREAM! I had booked a standard room, but Matthew & Andrew Daily moved us to the top floor suite with a balcony, kitchen, living room, large bedroom, and an incredible view of the skyline and the empire state building! the hotel is close to subway stations and lots of restaurants and coffee shops, easy access to everywhere!! we were even able to take a walk down to the hudson river— pier 62! even after we were checked out, they held our luggage in a safe storage space while we walked around and enjoyed our last hours in the city! SUCH incredible people & service! We will DEFINITELY be coming back again.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: When looking for a subway to take near the hotel we recommend 34th Penn Station. Easy to navigate...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from StewartHotelNYC, General Manager at Stewart Hotel
Responded 5 days ago
Thank you for taking the time to leave this wonderful review, Lux! We're thrilled to know you enjoyed your stay at Stewart Hotel so much! We strive for excellence so we're pleased to hear you appreciated not only our exceptional staff and spacious accommodations, but also our central location with its stunning views! We aim to please and your praise lets us know we're succeeding! Matthew and Andrew are valued members of our team, so it's no surprise took such great care of you. We can't wait to host you again for yet another unforgettable visit! Have a lovely day! Xerxes Cursetji General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
llynn2016 wrote a review Sep 2022
Dundalk, Ireland2 contributions
Visited this hotel at the start of Sept with my family for 5 nights- we had a family room and a double room booked. Be prepared to fork out quite a bit of money at check in before your holiday in NY even starts. So $40 per night per room - hotel room tax $300 per room deposit which was only returned 10 days after we returned home. Hotel is clean and great location for using the subway for sightseeing but can be very noisy outside from 6am onwards. Quite a lot of construction work going on in buildings near the hotel. Checkin is supposed to be 4pm but we didn't get into our rooms until 7.30pm as they weren't ready which after a long journey was just unacceptable.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Taxi from Newark airport to Stewart hotel can cost anywhere from $120-$150 Bus to Times Square...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from StewartHotelNYC, General Manager at Stewart Hotel
Responded 6 days ago
Thank you for the honest feedback, llynn2016. We regret that your time with us was anything less than perfect. While we're happy that you appreciated our prime location in the heart of the city, it's unfortunate our check-in process didn't exceed your expectations. We strive to ensure our guests have a pleasant experience so we'll be sure to discuss your feedback with our management team moving forward. We hope you allow us the opportunity to share a more positive time with you soon. Xerxes Cursetji General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bwalto321644 wrote a review Sep 2022
Brooklyn, New York1 contribution2 helpful votes
Stayed Fri-sun, booked a "one bedroom suite with double beds" to sleep 6 people (2 on the pullout couch). I arrive and the room has 1 single bed. They roll up some extremely uncomfortable cots and don't provide me with pillows or blankets, just about 10 extra top sheets. The windows would not seal so we heard 7th Avenue all night, from the 21st floor, despite bringing a noise machine I used in Brooklyn every day. I have now sent them 3 correspondence regarding my awful experience and am still getting automated promotional emails about it. Please respond to my complaints. I demand a refund.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jennifer C wrote a review Sep 2022
Baltimore, Maryland11 contributions6 helpful votes
I and my family have been staying at this singular hotel since the 1980s. Then, it was the Southgate Hotel and there was an Arthur Treacher's Fish and Chips on the first floor. The hotel changed names and owners over time with the most recent iteration being the Stewart. I have sung the praises of this hotel over the last few decades because, while it was never perfect, the staff was extremely kind and helpful and the rooms were more spacious than most hotels in NYC. I am sad to say that this last stay was one big disappointment. We were early to check in (a little after noon) and because we had requested AND PAID for a higher floor, the (unfriendly) person at the front desk told us our room on the 22nd floor was not ready. We went to have lunch and came back at check-in time and were told our room on the 24TH floor (not the 22nd floor) was not ready so we took a room on the 16th floor (1621). That room MUST have been on the maintenance list because there was a random carpeted bin inside of the closet that took up the whole closet. The light on the bed was broken and hanging and the dresser was cracked. We requested a new room and were assigned to the exact same room on the 17th floor (1721); HOWEVER, the key didn't work. So we went back downstairs (for the third time) to get a new key. The other front desk attendant gave us new keys. THOSE keys did not work either - so back downstairs we go. I tell the original (unfriendly) front desk agent that the keys are not working for the second time. She ran them through a machine on the front desk and said that I must be mistaken because the keys work (as if I would keep traipsing up and down toting my luggage for no reason - mind you - with my almost-80-year-old mother in tow). I advised her she was welcome to come up with me and check the lock but every time I put the key in the door, it blinked red. She then replied "Oh - it must be the battery." We then waited in the lobby for 10 minutes for security to escort us back upstairs. The security guy (Ammon - who was very kind and lovely, by the way), worked for 20 minutes but he could not fix the door. We then suggested that we move rooms AGAIN! Ammon agreed and escorted us BACK downstairs (now, for the FIFTH time) and we were assigned room 1702. That room had peeling wallpaper, the enamel in the tub was completely worn away; there was mold in the shower grout and rusting holes in the wall where the ADA bar had been removed (I have photos if you would like me
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Review collected in partnership with this hotel
Date of stay: September 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from StewartHotelNYC, General Manager at Stewart Hotel
Responded 1 week ago
We appreciate the feedback, Jennifer. It's unfortunate your stay in our hotel was less than ideal. We're disappointed you had such challenges with our team and that we couldn't assist you in every way. Your experience is not on par with the high-caliber service we're capable of providing so we'll be sure to discuss your review and feedback moving forward. Thank you again for the valuable feedback. We do hope to see you again soon so we can share a more positive experience with you. Xerxes Cursetji General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$250 - US$454 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
affinia manhattan hotel new york city, affinia manhattan new york city, affinia manhatten, southgate tower new york
FORMERLY KNOWN AS
Manhattan NYC – An Affinia Hotel
LOCATION
United StatesNew YorkNew York CityTenderloin / Chelsea / Manhattan / Midtown
NUMBER OF ROOMS
610
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Frequently Asked Questions about Stewart Hotel
Which popular attractions are close to Stewart Hotel?
Nearby attractions include Escape Room Madness (5th Floor) (0.4 km), Madison Square Garden (0.2 km), and Victoria's Secret (0.4 km).
What are some of the property amenities at Stewart Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Stewart Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Stewart Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Stewart Hotel?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Stewart Hotel?
Conveniently located restaurants include Liberty Bagels Midtown, Best Bagel and Coffee, and NY Pizza Suprema.
Are there opportunities to exercise at Stewart Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Stewart Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Stewart Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Stewart Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Stewart Hotel?
The staff speaks multiple languages, including English and Spanish.