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132 West 47TH Street, New York City, NY 10036
11 people are viewing this hotel
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Traveler (1299)
360
Panoramas (10)
Room & Suite (504)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#187 of 745 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
Sanctuary Hotel New York brings an authentic Manhattan lifestyle boutique hotel experience and European inspired hospitality to New York City. "Winner of the International Hotel of the Year 2011 at the European Hospitality Awards", the Sanctuary Hotel New York is located in the heart of the theatre district and Times Square at 47th St. between Sixth Avenue and Seventh Avenue. Our discrete luxury lifestyle hotel offers personalized service and stylish accommodations with 111 well-appointed rooms, richly decorated with a warm palette that include deep orange, chocolate brown and cognac. Over-sized leather headboards compliment the luxurious sheets, duvets and terry while crystal chandeliers add glamour and an overall ambiance that is both inviting and warm.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Nightclub / DJ
Taxi service
Business Center with Internet Access
Rooftop terrace
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Complimentary welcome drink
Happy hour
Outdoor dining area
Special diet menus
Rooftop bar
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Minibar
Cable / satellite TV
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Trendy
Languages Spoken
English, French, Russian, Spanish and 1 more

Location

100Great for walkers
Grade: 100 out of 100
505Restaurantswithin 0.5 km
287Attractionswithin 0.5 km
4909Reviews122Q+A100Room tips
Traveler rating
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  • 61
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Venture04812245128 wrote a review Dec 4
2 contributions
Upon driving up, the purple and red lights on the building looked a little garish...not the best first impression. Later in the weekend they were white which looks much classier. Nice to have a doorman greeting us. We arrived at 10am on a Friday and were thrilled our room was ready, and no charge for checking in so early. The room size was not bad for NYC. We were in the "other building." The hotel is made up of 2 buildings next to each other. We overlooked the street. Bed very comfortable, good pillows. Good shower. Clean bathroom. The bathroom is separated by a curtain (the toilet has its own door). Not bad if you are traveling with someone you know well - a little lack of privacy if not! But it was so nice and clean, didn't bother me. Breakfast was not much to speak of. Other than a toaster which you used yourself, it was really only a continental at best. One thing that was interesting, the entire hotel had low lighting. I guess hence the sanctuary, but some times it was really annoying. There is no light on the desk, and the overhead light is not too bright, nor are the lamps by the bed. The hallways are very dark. The lobby is dim. The staff is great. You can store your luggage if you have a late flight. And our apologies to the bellmen who helped with the stored luggage - my husband thought I tipped and I thought he did! Location is perfect...1/2 block from Times Square. 3 blocks from Rockefeller center. A few blocks from the train, and good restaurants, and the theaters! About 12 short blocks north to Central Park. Would stay again. Did not check out their restaurants or roof top bar.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Get your walking shoes on - you can walk to just about anywhere you need to go. Great location....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Stacey H wrote a review Dec 3
South Shields, United Kingdom1 contribution1 helpful vote
A great hotel all round Fantastic service from the staff. Very helpful. From booking in until leaving, couldn't do enough for you. Especially helpful on travel advice for getting about in the city. Johnathan and Vutha were very helpful. Our room was a great size, very clean, with maid service every day. The bed was very comfortable. Breakfast was basic but very nice. Lucky to get breakfast as a lot of hotels don't offer it. Very central to Times square and 5th Avenue and most city attractions We would recommend this hotel
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Briancollins-1 wrote a review Nov 2023
Newcastle upon Tyne, United Kingdom9 contributions3 helpful votes
Great location and nicely decorated hotel. Rooms were great and spacious (for New York). The breakfast buffet was good with tea/coffee available 24/7. The staff in particular were superb, super helpful and friendly. Leonard and Jonathan went out of their way and nothing was a bother!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Due to location it is loud, ear plugs might be needed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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dwinstone1968 wrote a review Nov 2023
Bridgend County, United Kingdom71 contributions41 helpful votes
We stayed for Four Nights/Five Days . The hotel is very pretty and a stones throw from Times Square. Despite being so close to the hustle and bustle of NYC you don’t hear anything. The rooms are lovely, very clean and comfortable, a little on the small side but honestly it’s not an issue. The reception and door staff are really friendly, welcoming and helpful. Breakfast was always nice, plenty of toast, fruit, cereals, snacks, tea & coffee to set you up for the day. There is also tea and coffee available in reception 24/7 which is a nice little touch. Really don’t get the negative reviews about the place. We would definitely stay here again. The rooftop bar is also a hit, great food and cocktails!
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Helen G wrote a review Nov 2023
Bristol, United Kingdom5 contributions7 helpful votes
Another expensive hotel booked with TUI and another disappointment! We came back at 6pm on different occasions to find our room had not been made up 😡 had to ring reception apologies made but not good enough when you’ve been out all day. Careful when you book rooms. TUI booked ours when we arrived the room was so small you had to walk around each other the wardrobe was a small hole in the wall. But the worst thing was THE SHOWER WAS ACTUALLY IN THE ROOM!!!!!! There was a curtain but everyone needs their privacy. The breakfast is very poor and very limited
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Amanda R wrote a review Nov 2023
12 contributions4 helpful votes
For the most part, the Sanctuary Hotel was excellent. The reception staff were always helpful, and the room was lovely (small, but to be expected from a midtown New York hotel). The bed was very comfortable and we had a waterfall shower, which was great. The room was kept in a great condition during our stay. The one issue we had was that twice during our stay, on two days, we had someone come and knock on the door asking if we wanted room service. More worryingly, on the second occasion, the person knocked and then immediately unlocked the door and walked in while my partner was lying on the bed after a shower and I was in the shower - it made us wonder how many times random people had walked into our room, and left us feeling that the security was a bit lax. After all, room service is different from coming in and cleaning the room - I have never had people coming round knocking on doors to ask if you want any room service before, and I don't think it's a great way for a hotel to do things. There was a complimentary breakfast included in our stay, which was continental style - yoghurts, breads, bagels, pastries, cereal. Coffee and juice included. It was plentiful and kept well stocked, unless you come down in the last twenty minutes or so when they stop putting out new things.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jimmy Valdez, Guest Services / Front Office at Sanctuary Hotel New York
Responded 5 days ago
Amanda R, I appreciate you taking the time to share your thoughts about your stay with us, though I must say I am quite sorry to hear things did not progress as smoothly as possible. I would very much like to speak with you in reference to the particulars of your stay to better narrow down exactly where and when the interruptions you mention happened. I assure you the security and safety of our Guests is of paramount importance and I do sincerely apologize that you were made to feel otherwise in this instance. We strive to create unique, unforgettable experiences for our Guests and feedback such as yours allows us to grow and reflect on our service. I hope to see you again soon as I said and please let me know if you require any assistance. I can be reached at jimmy@sanctuaryhotelnyc.com. James Valdez Director of Front Office The Sanctuary Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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joanna j wrote a review Nov 2023
1 contribution
What can I say, our first time in NYC and we had this wonderful hotel of calm amongst the mayhem of NY but minutes from the heart of times square. The beds and pillows were super comfy and the shower was wonderful. I'm glad we had a door to the shower for privacy as we had our daughter travelling with us. The breakfast was continental, fresh juice, cereals, pastries, bagels, toast, avocado and boiled eggs, tea and coffee. There was plenty to choose from and was a great start to our long days out. Everyone of the staff needs to be praised for their friendliness, helpfulness and pleasant manners. They were always saying enjoy your day, have a good day, welcome back, hope you had a nice day. It was so nice to hear. Yes you can hear noise!!! but this is the city that definitely does not sleep so some noise can be heard. Tends to quieten down between 3-4am a bit lol. If I do ever come to NYC again I will definitely be staying here. Thank you for making our holiday a truly memorable experience.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jimmy Valdez, Guest Services / Front Office at Sanctuary Hotel New York
Responded 5 days ago
joanna j, I am thrilled to read that you had such a lovely time in New York City. I am likewise overjoyed that your stay at the Sanctuary Hotel was so vital a part of that! We strive to make our little oasis off of Times Square as much like home as possible, and a welcome escape! I am glad our staff were always at your service and that breakfast was a welcome start to your day! We strive to create unique, unforgettable experiences for our Guests and feedback such as yours allows us to grow and reflect on our service. I hope to see you again soon as I said and please let me know if you require any assistance. I can be reached at jimmy@sanctuaryhotelnyc.com. James Valdez Director of Front Office The Sanctuary Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MrBlueSky wrote a review Nov 2023
Shifnal, United Kingdom17 contributions7 helpful votes
Really nice hotel, great location right in the heart of the city. Staff were very friendly and very welcoming. Room was clean and had everything we needed. Particularly loved the shower which was fantastic. Would definitely recommend this hotel to anyone looking to stay in New York.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jimmy Valdez, Guest Services / Front Office at Sanctuary Hotel New York
Responded 5 days ago
MrBlueSky, I appreciate greatly your taking the time to share your thoughts about your stay with us. I suppose we can't really ask for much better than "Perfect" can we? All the same, I will be certain that your review is shared with my team! We strive to create unique, unforgettable experiences for our Guests and feedback such as yours allows us to grow and reflect on our service. I hope to see you again soon as I said and please let me know if you require any assistance. I can be reached at jimmy@sanctuaryhotelnyc.com. James Valdez Director of Front Office The Sanctuary Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David C wrote a review Nov 2023
1 contribution
What a great hotel. The friendly staff and excellent service add a real touch of class despite being smack bang in the heart of an area of New York not known for it’s subtlety. Close to Time Square, the location is central to all the chaos and bright lights, yet offers an oasis of calm. Never has a hotel been so appropriately named. Particular thanks to Vichet, Delvis and the whole team of Doormen who were helpful, informative and friendly throughout our stay.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jimmy Valdez, Guest Services / Front Office at Sanctuary Hotel New York
Responded 5 days ago
David C, I appreciate greatly your taking the time to share your thoughts about your stay with us and I am happy to read you found our tranquility to be so conducive to your positive time with us. I will be certain that your kind words reach our Doorman team, especially Vichet and Delvis! We strive to create unique, unforgettable experiences for our Guests and feedback such as yours allows us to grow and reflect on our service. I hope to see you again soon as I said and please let me know if you require any assistance. I can be reached at jimmy@sanctuaryhotelnyc.com. James Valdez Director of Front Office The Sanctuary Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Charlene P wrote a review Nov 2023
1 contribution
Lovley hotel, brilliant staff and amazing location. Joshua hunter a new receptionist was brilliant he was great to talk too and a credit to the hotel, thank you for giving such a great service. Other staff was brilliant too but didn’t catch their names. The rooms were lovely The only disappointment I would give was breakfast not a lot of choice and no hot food like bacon or sausages which was a shame so wouldn’t want to include that. But overall a great hotel and loved it. Will defo return.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: The breakfast ain’t great better to eat out.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jimmy Valdez, Guest Services / Front Office at Sanctuary Hotel New York
Responded 2 weeks ago
Charlene P, Thank you so much sharing your thoughts about your stay and that Joshua was able to so thoroughly assist you during your stay. I am sorry you didn't feel breakfast was up to your standards, we will take this feedback back to the team! I am thrilled you had so lovely a time with us! We strive to create unique, unforgettable experiences for our Guests and feedback such as yours allows us to grow and reflect on our service. I hope to see you again soon as I said and please let me know if you require any assistance. I can be reached at jimmy@sanctuaryhotelnyc.com. James Valdez Director of Front Office The Sanctuary Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$175 - $544 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
115
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SANCTUARY HOTEL NEW YORK - UPDATED 2023 Reviews & Price Comparison (New York City) - Tripadvisor

Frequently Asked Questions about Sanctuary Hotel New York
Which popular attractions are close to Sanctuary Hotel New York?
Nearby attractions include Broadway (0.2 km), Bryant Park (0.4 km), and Rockefeller Center (0.4 km).
What are some of the property amenities at Sanctuary Hotel New York?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Sanctuary Hotel New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sanctuary Hotel New York?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sanctuary Hotel New York?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Sanctuary Hotel New York?
Conveniently located restaurants include Sicily, Dos Caminos, and Blue Fin.
Are there opportunities to exercise at Sanctuary Hotel New York?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Sanctuary Hotel New York?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sanctuary Hotel New York?
The staff speaks multiple languages, including English, Spanish, French, Russian, and Urdu.
Are there any historical sites close to Sanctuary Hotel New York?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.8 km), World Trade Center Memorial Foundation (5.8 km), and Hamilton Park (3.1 km).
Is Sanctuary Hotel New York accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.