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Crowne Plaza Times Square Manhattan

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Traveler (3238)
Room & Suite (1382)
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Overview
  • Excellent48%
  • Very good34%
  • Average11%
  • Poor4%
  • Terrible3%
Travelers talk about
“times square”(2,535 reviews)
“great location”(1,357 reviews)
“new york”(1,449 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Times Square Manhattan
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Offers from Crowne Plaza Times Square Manhattan
Special Offer: Book Direct and Save
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10,486)
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8,074 results
Traveler rating
3,961
2,520
917
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293
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3,961
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383
293
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1 - 5 of 8,074 reviews
Reviewed yesterday

I was welcomed by Victoria after a "bad taxi ride" from the airport. She turned our frown upside down as she was most helpful and we would like to thank her for all she did for us. Would recommend this hotel and she is the...More

1  Thank 007Polarbear
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded today

Thank you for the lovely review! It's excellent your time with us was so fantastic! We're thrilled our team took such wonderful care of you. Victoria is a treasured member of our team so it's not surprising you felt so welcome and comfortable. That's what...More

Hotel's Favorite
Reviewed 12 June 2018

Vacationed in NYC for a "girl's trip" which was on my 78 year old mother's bucket list. After hours of trying to find a good location, nice sized rooms, we settled on this property. It was a good decision. We had 2 rooms, each with...More

2  Thank T P
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded 12 June 2018

Thanks for the excellent review, T P! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our comfortable rooms and amenities as well as our convenient location. That's...More

Reviewed yesterday

We were visiting with out-of-town guests, including children. Luchelle checked us in quickly and both rooms were upgraded, as Spire members, to include an INCREDIBLE view above Times Square. Rooms were comfortable & CLEAN. Concierge services helped me plan our activities quickly and the restaurant/lounge...More

Thank jenalcuevas
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded yesterday

Thanks for the great review, jenalcuevas! It's wonderful you enjoyed your stay with us so much! We strive for excellence so we're thrilled you appreciated not only our stunning views and comfortable rooms, but also our helpful service! Your praise lets us know we're doing...More

Reviewed yesterday via mobile

I was greeted by Victoria when I checked in. She couldn't be any more helpful. It was before check in time, and she was instrumental in having our luggage stored until the room was ready. The room was very clean. Bed comfortable. Amazing shower. The...More

Thank nmscootertrash
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded yesterday

Thank you for the excellent review, nmscootertrash! We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that Victoria took such wonderful care of you and made you...More

Reviewed 2 days ago

Located right on Times Square, can't get much better than that. The room is clean and spacious and very comfortable as expected from a world class hotel. Good vantage point, though in Manhattan it's a view of other buildings - whether that's a good view...More

Thank Wen L
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded yesterday

Thank you for sharing the fantastic review with us, Wen! We're happy to hear that you had a pleasant stay with us. It's wonderful to know that you appreciated our prime location as well as our comfortable rooms. We strive to create a memorable experience...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free Internet
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Wheelchair Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$231 - US$520 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#79 Family Hotel in New York City
#92 Romantic Hotel in New York City
#145 Business Hotel in New York City
#154 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$231 - US$520 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#79 Family Hotel in New York City
#92 Romantic Hotel in New York City
#145 Business Hotel in New York City
#154 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (3238)
Room & Suite (1382)
Dining (102)
Pool & Beach (14)
Business Center & Event Rooms (17)
Amenities (11)
Family and Play Areas (4)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Ann H
17 July 2018|
AnswerShow all 4 answers
Response from 12Nathalie | Reviewed this property |
Hi Ann, even if you don‘t use the services, you still have to pay the $30 + taxes service fee. It‘s not a hidden fee as it‘s clearly stated in their confirmation and also before you press the button to make the reservation.
1
Vote
paul k
8 July 2018|
AnswerShow all 5 answers
Response from ipurchaseonline | Reviewed this property |
A taxi from JFK Airport to Manhattan is a flat fare of $52.
1
Vote
paul k
7 July 2018|
AnswerShow all 5 answers
Response from susierphillips76 | Reviewed this property |
Coffee maker but no fridge
1
Vote
Room Tips
"Rooms and views are beautiful. Staff at desk and lounge are the best."
Read review
"2101 is a corner room overlooking Times Square great views and not too noisy!"
Read review
"Choose a high room"
Read review
"Best views for the River Hudson are on floors 40 - 46 also less A/C noise!"