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DoubleTree Suites by Hilton Hotel New York City - Times Square

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Traveler (1981)
Room & Suite (1042)
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Overview
  • Excellent54%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible2%
Travelers talk about
“times square”(2,794 reviews)
“double tree”(310 reviews)
“warm cookies”(216 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from DoubleTree Suites by Hilton Hotel New York City - Times Square
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,618)
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7,653 results
Traveler rating
4,068
2,436
725
243
181
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LanguageEnglish
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4,068
2,436
725
243
181
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All reviewstimes squaredouble treewarm cookiesgreat locationnew yorkliving roomtkts boothwet barpull out sofathird floorcorner suitestreet levellarge bathroomconcierge deskcan't beat the locationroom keycentral park
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1 - 5 of 7,653 reviews
Reviewed today via mobile

I took my granddaughters and daughter in law to NY for a visit. I chose Doubletree because I had stayed there several years ago. It's a great location if you want to be in the middle of everything. Everything is within easy walking distance. The...More

Thank maland343
Hotel's Favorite
Reviewed 4 weeks ago

Just a great time. Arrived on May 17 and was greeted at the check in by Uber professional Daniel Roberts. I had a dilemma re booking, and he took me through the process with a solution based ideal rarely seen at any hotels. Additionally, Daniel...More

2  Thank Kenneth T
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 4 weeks ago

Thank you for the outstanding review, Kenneth! We're delighted your experience with us was so wonderful and that you enjoyed our prime location! At DoubleTree Times Square, we strive to make all of our guests feel welcome and relaxed during their time with us. It's...More

Reviewed yesterday

On this visit to New York, this hotel was in the main heart of all the attractions and was easy to walk to the subway and the stores . It was located in a very busy street so if you do not want to be...More

Thank Nidia N
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded today

Thank you for the 4/5 rating, Nidia! It's fantastic your time at DoubleTree Times Square was so great! We're happy you appreciated our prime location and clean accommodations so much. We aim to please and your feedback lets us know we're doing our job! We...More

Reviewed yesterday

Yes, you will be in Times Square, but look elsewhere.For the price our room was small and smelled of mildew. They ran a fire alarm test all day, everyday. You know when you wake up in the middle of the night tothe piercing sound of...More

Review collected in partnership with DoubleTree by Hilton
Thank hr3528
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded yesterday

Dear Guest, We appreciate you taking the time to share your feedback. Your experience is not up to the quality and standard we usually provide for our guests at DoubleTree Times Square. It's unfortunate our hotel didn't meet your expectations and that we regret your...More

Reviewed 3 days ago via mobile

We arrived in June for our first family trip to NYC. Though the drop off by the Uber was intimidating - the streets are super busy - our check in process was super quick and easy. You enter on the 1st floor and have to...More

1  Thank Lacey T
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 2 days ago

Thanks for sharing this glowing review, Lacey! We're thrilled to hear you enjoyed your stay with us! At DoubleTree Times Square, it's our pleasure to accommodate you to the fullest extent. Your compliments for our convenient location let us know we're doing our job. After...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
US$279 - US$673 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in New York City
#69 Business Hotel in New York City
#98 Romantic Hotel in New York City
#150 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$279 - US$673 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in New York City
#69 Business Hotel in New York City
#98 Romantic Hotel in New York City
#150 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1981)
Room & Suite (1042)
Dining (72)
Pool & Beach (2)
Amenities (35)
Business Center & Event Rooms (4)
Family and Play Areas (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
angrhodes84
19 June 2018|
AnswerShow all 5 answers
Response from Alka P | Reviewed this property |
No. Only the bedroom has a door separating it from the living area. But the lining area does have a wall covering half the lounge area. Pretty quiet and private.
0
Votes
DMG63
10 June 2018|
Answer
Response from Paul B | Reviewed this property |
Yes - in the lobby, free access, very easy
1
Vote
DMG63
10 June 2018|
AnswerShow all 2 answers
Response from AmitUnstoppable | Reviewed this property |
There are no computer stations as such, but you can ask the front desk for printing boarding passes and they will help!
1
Vote
Room Tips
"we really enjoyed the Times Square view, the ads are always changing."
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"do not stay here"
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"We booked a premium room (21st floor and above) to avoid traffic noise."
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"Try and get a higher floor if you can to ensure there's no traffic/construction noise"
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