Four Points by Sheraton New York Downtown
486 reviews
#372 of 514 Hotels in New York City
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Dining (7)
Room & Suite (6)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton New York Downtown
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#372 of 514 hotels in New York City
Location
Cleanliness
Service
Value
It's hard to beat the comforting feeling you'll get in any of our 261 fresh, cozy, boutique-style guest rooms and suites. Stay on top of work with free High Speed Internet Access at a large writing desk. Throughout the day, coffee, tea, and free bottled water will be right at your fingertips. When you turn in for the night, you'll get a good night's sleep on the plush Four Points signature bed.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
Wifi
Restaurant
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Flatscreen TV
Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
396Restaurantswithin 0.5 km
64Attractionswithin 0.5 km
Contact
6 Platt St, New York City, NY 10038-4807
Getting there
Wall StNew York City Subway3 min
Fulton StNew York City Subway3 min
486Reviews40Q+A48Room tips
Reviews
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Popular mentions
We had to check out early because we felt uncomfortable by another guest and specifically asked them not to let this guest know that we left and they said “of course, we respect confidentiality.” Later, we find out someone in the staff, the security guard or Alex the manager, told this guest that we left and our whereabouts in the hotel. Confidentiality and safety is not guaranteed here. Stay elsewhere.
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Date of stay: April 2021Trip type: Traveled on business
1 Helpful vote
Helpful
I'd like to extend my upmost respect to Jose who's not only been a professional but but an angel in every way. Very helpful kind. Thank you so much for all that you've done! I wish you nothing less than success. Happy holidays too you and you're family. To fourpoints PLEASE MAKE JOSE MANAGEMENT, he deserves it more than a Yonex i know! God bless you and keep up the good work! ~ Nina Valentino
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Date of stay: December 2020Trip type: Traveled with friends
1 Helpful vote
Helpful
All of the amenities are closed which I can understand but they had absolutely no perks for Platinum Elite members which was disappointing. The rool was nice but shows wear and tear on the couches, walls and ceilings but it did not feel 'unclean'. Was forced to sign a waiver promising not to have parties but still heard music in other rooms and smelled marijuana in the hallways. Homeless people take shelter outside the hotel and harassed some guests. I'd give 3.5 stars if I could but not one of Marriott's best hotels. Consider nearby Marriott Downtown on West St
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Date of stay: November 2020
Value
Cleanliness
Service
1 Helpful vote
Helpful
+1
I had a horrible stay at the four points Sheraton downtown New York. I have attached all of the pictures below in regards to the window would not close which bought in a draft. As well as the sink leaking, the furniture was absolutely distasteful. The receptionist had the worst attitude in customer service. I was not informed that none of the amenities would be working, which you should include on your website for customers before booking. Furthermore, the heat would not stay on all night I was freezing. In addition, there was a foul and disgusting smell that lingered in the room. One of the nightstand lights didn’t work. I spoke to the front desk the next morning and was told they would assist me reimbursing me for my inconvenience. However, this did not happen I never received a refund or anything in regards to my stay. I would not recommend staying here I am very upset with my experience.DO NOT STAY HERE!…
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Date of stay: November 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
It all started when I first arrive the staff it perfectly says on bookings.com that this hotel provides free complementary breakfast in the mornings I ask one of the staffs what time does breakfast start and he said they don’t serve breakfast. Second I ended up getting locked out of my room because the lock system ended up breaking so I ended up out of my hotel room locked out of my hotel room for seven hours straight because we had to wait for the IT man (handyman) to come into work. Another negative thing is every time you use the elevator at this hotel you had to swipe your card to go up and down and and many times the card doesn’t work in an elevator you have to constantly swipe the card multiple times in order for it to finally work. If you’re reading this review and you’re thinking about booking at this hotel please don’t do it the hotel quality overall is horrible the outside environment it’s not that pretty is trash everywhere on the ground. The only perks of staying at his hotels are so that it is close to subways…
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Date of stay: October 2020Trip type: Traveled with family
2 Helpful votes
Helpful
PRICE RANGE
US$105 - US$384 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District
NUMBER OF ROOMS
261
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Claim Your Listing Frequently Asked Questions about Four Points by Sheraton New York Downtown
Which popular attractions are close to Four Points by Sheraton New York Downtown?
Nearby attractions include World Trade Center's Liberty Park (0.2 km), Komnata Quest Manhattan (0.2 km), and Accomplice New York (0.5 km).
What are some of the property amenities at Four Points by Sheraton New York Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Four Points by Sheraton New York Downtown?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Four Points by Sheraton New York Downtown?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Four Points by Sheraton New York Downtown?
Conveniently located restaurants include Pisillo Italian Panini, Kuu Ramen, and Manhatta.
Are there opportunities to exercise at Four Points by Sheraton New York Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Four Points by Sheraton New York Downtown located near the city center?
Yes, it is 0.6 km away from the centre of New York City.
Are any cleaning services offered at Four Points by Sheraton New York Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton New York Downtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Four Points by Sheraton New York Downtown?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (0.7 km), World Trade Center Memorial Foundation (0.7 km), and Hamilton Park (6.9 km).
Is Four Points by Sheraton New York Downtown accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.