Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area

Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area

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Panorama at the Residence Inn New York Downtown Manhattan/World Trade Center Area
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Room & Suite (371)
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About

4.5
#145 of 506 hotels in New York City
4.8 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Comfort meets convenience at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area. Enjoy premier accessibility to Midtown Manhattan and the outer boroughs via the Fulton Center subway station, located just one block north on Broadway. Start your day in NYC with our complimentary breakfast and a 24-hour fitness center. Retreat to our spacious hotel suites with luxury bedding, full kitchens, free Wi-Fi, and LCD TVs. Whether traveling to NYC for business or leisure, you have everything you need at our NYC financial district hotel.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Vending machine
Photo copier / fax In business center
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Safe
Separate dining area
Separate living room
Sofa
Telephone
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Russian, Spanish, Chinese and 1 more
Hotel links
Special Offer:Earn points toward free nights.

Location

170 Broadway, New York City, NY 10007-4154
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
LaGuardia Airport
13.6 km
See all flights
Newark Liberty Intl Airport
14.1 km
See all flights
Fulton St
2 minNew York City Subway
1,124Review95Q+A100Room tips
Traveler rating
  • 684
  • 331
  • 67
  • 27
  • 15
Time of year
Traveler type
Language
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  • English
Popular mentions
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Detailed Reviews
Joanna M wrote a review Jan 2020
5.0 of 5 bubbles
I've stayed at this location multiple times in the past year and have never had a bad experience. Every time I check in the staff are super friendly and provide amazing service.

Since I frequent this location, many of the front staff members recognize me and started addressing me by name. (Shout out to Jane, Jessica, YB, Ricky, and Heidy) Thanks to the staff, I'm always provided early check in and rooms on high floors. The staff periodically check in on you to see how your stay is and are always happy to help.

The King Studios are nicely sized and decorated with a modern touch. The beds are super comfy and big. The rooms are clean and all rooms come with a TV, full size fridge, microwave, kitchen utensils, and a dishwasher. Some rooms have an electric stove (Whole Foods is half a mile away if you want to cook). Perfect for when you want to stay in for the day.

I'll be back in the coming months and am looking forward to my next stay.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel Aviles, Guest Services / Front Office at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area
Responded Jan 28, 2021
Hello joannam0195NS, Thank you much for the NYC stamp of approval! We are delighted that you enjoyed your stay with us and appreciate the positive feedback you shared regarding the staff, the hotel, and our terrific location. Stop by and stay with us anytime! Sincerely, Miguel Aviles Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NYNeenz wrote a review Jan 2020
New York City, New York
5.0 of 5 bubbles
I chose this hotel based on the very reasonable rates around the holiday season and the laundry facilities on site. I actually didn’t end up using the laundry but very glad I stayed here.

The room was quiet at night as this area doesn’t have a ton of traffic at night. The staff was friendly and the bed was comfortable. The location provides access to a fair amount of food options in the area. Eataly is nearby if you want to stock the fridge!

I am actually a local who recently moved away but back in town visiting so I can give it my NYC stamp of approval.
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Date of stay: December 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NickC4971, General Manager at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area
Responded Jan 14, 2020
Hello NYNeenz, Thank you much for the NYC stamp of approval! We are delighted that you enjoyed your stay with us and appreciate the positive feedback you shared regarding the staff, the hotel, and our terrific location. Stop by and stay with us anytime! Sincerely, Nick Clark General Manager
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SQ18 wrote a review Jan 2021
Buenos Aires
4.0 of 5 bubbles
Stayed for 5 nights in a studio with two double beds.

Our room was very spacious and had a small kitchen with full fridge, dishwasher and microwave - very handy since NYC restaurants are closed for indoor dining. Lots of storage space and a big desk.

Staff were attentive at all times, there are vending machines in the lobby for snacks/drinks and a free laundry room.

Location is good, a few steps away from Oculus and access to multiple subway lines (although we didn't use them bc of Covid).

The hotel doesn't say much from the outside and the Lobby is located in the first floor, entrance is through a small street called Maiden Ln. Overall, I think it was good value for what we paid and we felt safe. Good choice for families looking for a bigger room with kitchen area or longer stays.
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Date of stay: December 2020
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel Aviles, Guest Services / Front Office at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area
Responded Jan 27, 2021
Greetings Tquinta, Thank you very much for choosing Residence Inn World Trade Center. We are delighted to have you stay with us! Our staff truly appreciates you allocating some of your valuable time to provide us with your feedback. We look forward to hosting you on your next trip to the big apple. Sincerely, Miguel Aviles Operations Manager
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VTeight7 wrote a review Apr 2022
Springfield, Virginia
5.0 of 5 bubbles
Spent a weekend here with family. This hotel feels nothing like your typical suburban Residence Inn. It's made for Manhattan with chic urban styling throughout.
Location: Outstanding. It's a block south of Fulton Center with the Fulton Street subway hub and many available subway lines going every which direction. Even with weekend subway disruptions you'll still find a convenient way to get wherever you need. Fulton Center is also connected underground to The Oculus and Brookfield Place with tons of indoor shops and dining options if the weather is bad. If exploring Lower Manhattan by foot, there are so many attractions within a 15min walking radius such as WTC, Wall Street, Battery Park, Pier 17, Brooklyn Bridge, and even the lower end of Chinatown if you walk briskly. I felt safe immediately around the hotel, even at night.
Service: Check-in was very friendly. Maid was very attentive, noticed when we exited our rooms for the day and made sure to ask for our room number so she could get started with housekeeping.
Room: We requested a higher floor during reservation and got the 16th floor (I believe there are 18 in total?). Three elevators here, all working well, some of the fastest I've seen in Manhattan hotels, never had issues with long wait or overcrowding despite a busy weekend. Room was very quiet with hardly any street noise, very clean with well functioning heat & AC. Loved the full size fridge, and small kitchenette with microwave. Beds are comfortable. The room itself is quite spacious for Manhattan standards too, and the high ceilings are a great touch.
Breakfast: There's a typical Marriott free buffet breakfast here but I never woke up in time to get it. Also after 10am they reprogram the coffee machines so even though it's free during breakfast, you have to pay for lobby coffee - never saw this before at a Residence Inn!
I have no complaints. I would absolutely stay here again if I had the chance and the price is good.
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Date of stay: March 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: high floor = quieter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kylenne wrote a review Jun 2021
5.0 of 5 bubbles
I live locally in Brooklyn and came back from a Florida vacation only to find out the massive renovations my sister started on our house were way behind schedule, and there was no power or water. I was pretty desperate for a decent place to stay for a few days, preferably close to work since we have come back to the office, and remembered this Residence Inn I pass daily on my way to work every day. It was a great decision in every respect! The King studio I was in was quiet, clean, and well appointed with a decent little kitchenette. Covid procedures were excellent, free breakfast was prepackaged and everything felt safe.

And when what I thought would be a couple of nights turned into a couple of weeks, the staff was extremely accommodating and took care of all my needs. Ricky, Aya, the really sweet Russian lady whose name I didn’t get (sorry!) and the rest of the team were incredible. Housekeeping was on point, and everyone was very friendly. I definitely recommend staying here, on top of all the great service, the price was right and the location can’t be beat, convenient to shops and dining at the WTC and Seaport as well as a dizzying array of transit options. This hotel is a hidden gem made even better by the staff! You guys saved my life!
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Date of stay: June 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gabby2u2 wrote a review Dec 2021
Amelia Court House, Virginia
5.0 of 5 bubbles
We booked 2 nights in Times Square and 1 night at the Residence Inn Downtown Manhattan on our last night in order to see The World Trade Center exhibits. I wish we had stayed here the entire time. The room was very spacious, clean and comfortable. After getting back home, I ordered the exact same blow dryer and the shampoo off of Amazon that was in our hotel room. The kitchenette, which included pots, pans, dishes, silverware, microwave, refrigerator, coffee maker with coffee, was a bonus for keeping our drinks cold and having a real coffee cup for our hot drinks. We were right across from the elevator but never heard any sounds after hours. The restaurant across the street was recommended to us by the hotel staff and it was excellent. This hotel was also a short walk to the World Trade Center exhibits. The next time I'm in New York this is where I'm staying the entire time. I was truly impressed!
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Date of stay: December 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: We were right across from the elevators but never heard a sound out in the hall.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason McGrath, Other at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area
Responded Jan 29, 2022
Glad you enjoyed your stay with us and hope to serve you and yours again in the near future
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anne P wrote a review Feb 2020
5.0 of 5 bubbles
The first time we stayed here was actually our wedding night last June. We loved it so much that we try to stay once or twice every month after that. The rooms and views are really nice but the real star are the staff!! Jessica is always very helpful and try to accommodate our request for a specific room that we like whenever available and simple things like that just keeps us coming back. The 24/7 concierge may I say is one of the few best ones that we experienced. Just shoot a text when you need something and everyone is ready to deliver. Jessica and Ricky are top notch! Can’t wait to stay again soon! -Butler-Turners
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel Aviles, Guest Services / Front Office at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area
Responded Jan 28, 2021
Greetings 323meiu, Thank you very much for choosing Residence Inn World Trade Center. We are delighted to have you stay with us! Our staff truly appreciates you allocating some of your valuable time to provide us with your feedback. We look forward to hosting you on your next trip to the big apple. Sincerely, Miguel Aviles Operations Manager
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Becca wrote a review Dec 2020
5.0 of 5 bubbles
We are currently here as I recover from surgery. The entire hotel is spotless, from the room to the public spaces. Staff are following all COVID-19 regulations with masks, gloves, and sanitizing stations at every elevator. The entire staff here is wonderful and very guest-oriented. A special thank you to Max at the front door for his smile and help; Ricky at the front desk for always being there with a suggestion; and especially John Stefanides, who has made the very imperfect situation of surgery during COVID as comfortable for me as humanly possible.
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Date of stay: December 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel Aviles, Guest Services / Front Office at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area
Responded Jan 27, 2021
Greetings beccap1993, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Max, Ricky, and John are all a vital part of our remarkable team. We all hope you are recovering seamlessly from your surgery. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you and we look forward to hosting you on your next trip to the big apple. Sincerely, Miguel Aviles Operations Manager
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Charles H wrote a review Sep 2020
5.0 of 5 bubbles
During my stay at this location during the current crisis I experienced the most professional staff. Accommodations included...
The housekeeping staff are dedicated and Ms. Daniella took great care that no detail was missed. She's awesome! Daniella even explained the cleaning process and frequency (Don't lose this lady). There are others that are doing a great job, couldn't name them all.
The management is really in touch and Ms. Annabelle checked me in. She is all sunshine and all business in one. Ricky is a dynamo, Peter just walks around looking good (just kidding), and never fails to make a connection and the GUY'S on staff to security, whose names I don't know thanks for going beyond the call of duty.

This is a great team. Thanks to all of you for making my stay a pleasant one!!!

CAH
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Date of stay: September 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel Aviles, Guest Services / Front Office at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area
Responded Jan 28, 2021
Dear N3850BXcharlesh, Thank you very much for choosing Residence Inn World Trade Center. We are delighted to have you stay with us! Our staff truly appreciates you allocating some of your valuable time to provide us with your feedback. We look forward to hosting you on your next trip to the big apple. Sincerely, Miguel Aviles Operations Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
17wandalust46 wrote a review Jan 2021
Laurel, New York
4.0 of 5 bubbles
Generally, I enjoy Marriott hotels. I’ve been here, before, too, and have raved about this place. As we arrived, the gentleman watching the door, was on his phone, and took a few seconds to open the front door.
During Covid, there is no breakfast, not even coffee to take back to your room. Though there are coffee makers in each room—the coffee is weak and not really replaced well. Additionally, we bought food at Eataly, and used the dishes, but there was no soap or sponges to clean dishes. Even the dishwasher detergent was not replaced. A little disappointing for a veteran of Residence hotels.
Frankly this was an escape for us from my parents, with whom we are living in a careful pod—this was our relaxing getaway. Again, while I appreciate Marriott brands, and normally this location, I was slightly disappointed.
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Date of stay: January 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel Aviles, Guest Services / Front Office at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area
Responded Jan 27, 2021
Greetings 17wandalust46, Thank you for sharing your feedback with us regarding your most recent stay at the Residence Inn WTC. The experience you described is entirely unacceptable and not in line with our high standards. Please feel free to reach out to me directly at maviles@riwtc.com to discuss further and hopefully give me an opportunity to make this right and earn your loyalty to Marriott. Sincerely, Miguel Aviles Operations Manager
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Report response as inappropriate
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Iain asked a question Nov 2022
Glasgow, United Kingdom
Does this hotel take in parcels for hotel rooms?
Thank You for your inquiry. Yes, we can accept parcels for future guests and current guests.
Unfortunately, sharing contact information through this channel is prohibited. You should be able to find our hotel email address on our website.
Cheesehead753 asked a question May 2021
98 contributions19 helpful votes
Will the regular breakfast be available in June?
lakisha f asked a question Mar 2021
New York City, New York107 contributions63 helpful votes
Is there parking ? If so what is the cost. If not is there parking close by ?
Hello, Yes, there is parking at a nearby Parking Garage. They are at 80 Gold Street. It is $35 per 24 hours on Monday - Thursday and $25 per 24 hours on Friday - Sunday. There are no in and out privileges.
Thank You for selecting our hotel. Currently, our normal Complimentary Breakfast Buffet is not being offered but we do expect our Complimentary Breakfast to be back soon. We do have Room Service available for an additional cost. You are more than welcome to bring food in to the hotel and eat in our recently modified common areas which allow for proper social distancing.
Ray S wrote a tip Jun 2024
Orangeville, Canada203 contributions113 helpful votes
4.0 of 5 bubbles
"the elevator is very slow. Give yourself lots of time if you have to leave to be somewhere at a specific time."
Read full review
Justin W wrote a tip Jun 2024
Hasbrouck Heights, New Jersey5,381 contributions3,379 helpful votes
5.0 of 5 bubbles
"Ask for an upgrade to a suite if you can."
Read full review
akm wrote a tip Jun 2024
Scottsdale, Arizona1 contribution
5.0 of 5 bubbles
"Do not bring your car, there is plenty of other transportation options."
Read full review
Alfonso G wrote a tip May 2024
Cancun, Mexico119 contributions79 helpful votes
2.0 of 5 bubbles
"Avoid this hotel if you are a foreigner and heck your invoice carefully at check out ."
Read full review
Kiltboys wrote a tip Jan 2024
Toronto, Canada125 contributions129 helpful votes
4.0 of 5 bubbles
"Pay attention to suggested breakfast times in order to avoid crowds. These are posted in the elevators."
Read full review
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PRICE RANGE
₱16,899 - ₱36,136 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Residence Inn New York Manhattan/World Trade Center Area
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District
NUMBER OF ROOMS
242
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RESIDENCE INN BY MARRIOTT NEW YORK DOWNTOWN MANHATTAN/WORLD TRADE CENTER AREA - UPDATED 2024 Hotel Reviews & Price Comparison (New York City) - Tripadvisor

Frequently Asked Questions about Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area
Which popular attractions are close to Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area?
Nearby attractions include The National 9/11 Memorial & Museum (0.3 km), One World Observatory (0.5 km), and World Trade Center's Liberty Park (0.3 km).
What are some of the property amenities at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area?
Conveniently located restaurants include Bill's Bar & Burger, Pisillo Italian Panini, and Kuu Ramen.
Are there opportunities to exercise at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area?
Yes, guests have access to a fitness centre during their stay.
Is Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area located near the city center?
Yes, it is 0.5 km away from the centre of New York City.
Are any cleaning services offered at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area?
The staff speaks multiple languages, including English, Spanish, Russian, Chinese, and Filipino.
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