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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 07/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cambria Hotel New York - Chelsea
Updated 07/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#77 of 513 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
The Cambria Hotel and Suites – New York Chelsea hotel features sleek, modern, generous sized rooms coupled with top notched service. Stay connected with our free wireless internet in our New York City hotel. Our Bistro Restaurant is open morning and night serving a locally inspired menu. Enjoy iconic NYC views from our Rooftop Lounge featuring local craft brews and signature cocktails. Keep your healthy routine at this New York City hotel with our on-site fitness center. Cambria Hotel and Suites - Chelsea welcomes you to experience all New York City has to offer.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Taxi service
Business Center with Internet Access
Meeting rooms
Wifi
Restaurant
Complimentary Instant Coffee
Rooftop bar
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, French, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
501Restaurantswithin 0.5 km
125Attractionswithin 0.5 km
Contact
123 W 28th Street, New York City, NY 10001-6120
Getting there
28th StNew York City Subway3 min
28th StNew York City Subway4 min
1558Reviews124Q+A100Room tips
Reviews
Traveler rating
- 1,013
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The hotel is very clean and it was really quiet at night. It is very basic with a loud and old fashioned air con unit - the bathroom is beyond tiny. Location was ok for the major sites. It was cheap though for NYC and when doing the tourist stuff you barely spend any time in the room so it was an overall ok experience.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sunny Finnell, General Manager at Cambria Hotel New York - Chelsea
Responded 3 days ago
Dear TRIPMCFC, We are happy to hear that our clean accommodations and great overall value were well suited to your travel. Thank you for taking the time to share your honest feedback as it helps us monitor how we are doing. Please come again soon. Sincerely, Tyler Smith General Manager
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Hotel's Favorite
Very friendly and accommodating staff. The room was clean and quiet. The subway is just around the corner. Many restaurants with various cousins and many places to visit in walking distance. I would definitely book it again
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Date of stay: February 2022Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Concord Hospitality, General Manager at Cambria Hotel New York - Chelsea
Responded 13 Feb 2022
Dear georgiosg146, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and location while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Tyler Smith General Manager
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I chose the Cambria - Chelsea mostly because I'd arrived by train and it was the only reasonably priced property remotely close to Moynihan Train Hall. It's a bout a ten minute walk through a lively, but pleasant neighborhood. There was a short wait when I arrived at the hotel, supposedly because they had to check which rooms the housekeepers had finished. I had to wonder, though, why housekeeping was even still working at 6:30pm. I can't complain, though, because for my wait I was upgraded to a balcony suite on the top floor. The elevators are fast, and I was quickly on the 18th floor. Most hotel rooms in New York are tiny, but the room I'd been upgraded to was enormous. It was a true suite, with a sitting room and a bedroom, two TVs, two sinks, and a very nice shower. The lighting was good, and the view from the balcony (including the new World Trade Center) was excellent. My only real complaint at this hotel is that for a place that wants to come across as luxurious, the surfaces look cheap. I've been to other Cambria properties where they have hardwoods and granite, but here the flooring is wood-tone laminate, and the furniture, lamps, and counters also appear to be plastic. Again, I'm not really complaining after being upgraded to a lovely room, but I do wonder why they didn't choose nicer finishes. Everything looks modern, but it also looks a bit tacky. While I didn't have a need to interact much with them, the desk staff were very pleasant and helpful. They seemed to enjoy their jobs and were very efficient at them. I'll be back in New York at Christmas, and this was the first hotel I checked when making reservations. Unfortunately the price then is double what I paid on this trip, so I'll instead be staying in Brooklyn. I'll certainly consider the Cambria on future trips to New York, though.…
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sunny Finnell, General Manager at Cambria Hotel New York - Chelsea
Responded 3 days ago
Dear dmbia, I am glad to know that you enjoyed your visit overall. Our staff members are proud to be representatives of our hotel and I think that fact shines through daily. We value your feedback, including areas for improvement, as it allows us to serve our guests better. Whether your next trip here is for business or pleasure I hope you will choose to stay with us again. Best, Tyler Smith General Manager
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The hotel is clean and well appointed. The lobby is large by New York standards and the front desk people are very helpful. Gave us extra towels and pillows when requested and ice because the 5th floor machine was broken. Heard the rooftop was nice from other travelers but didn't get to see it due to rain. The rooms are fairly large for New York. I had room to put suitcases away from the walking paths to the bed. It had 1 king bed and a small couch. It said it was a pullout couch but we couldn't get that to work. It even had a large armoire to put clothes (with many hangers as well) and a decent sized desk. The bathroom was small but very nice looking with subway tiles in the shower. I wish the sink was bigger as there was little more room to store your toiletries. Lots of hot water and good water pressure. The bed was comfortable and the TV was big. I didn't hear a ton of noise from the hallway but there are only 10 rooms per floor so that might be why. The AC works well and not horribly noisy either. It has both a small fridge and microwave which is not common in New York hotels. This saved us money for breakfast as I could re-use the bagel spread from Day 1 for other days. The elevator worked well and was quick. The location is in the flower district and walking distance to 6th avenue where many restaurants were. We liked Dim Sum Palace only 5-6 blocks away. There are bagel places very close by since they don't offer breakfast. It was an easy location to get to anywhere in the city and it felt very safe. There is road construction in front of the hotel so getting an Uber was a bit tricky (we decided to go to 6th Ave for them and that worked great). I would come back here again and the price isn't terribly expensive (under $175 a night), especially for New York.…
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip: I like higher rooms or the inside rooms like 602, 601, 702 or 701 etc.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Cambria Hotel New York - Chelsea
Responded 1 week ago
Dear Dustin-McD24, Thank you so much for your business and for sharing your detailed review here on Tripadvisor. It is great to hear that you found our Cambria to be a comfortable and above-average option for a great stay in New York City. We appreciate your business and hope that you would stay again. Best, Tyler Smith General Manager
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First and foremost, this hotel is completely lit! Ive stayed in numerous hotels in Manhattan but this one is different. Why? The people at front desk were completely awesome! Angel and Jackie. Thank you! And to the rest of the front desk u guys totally rock. I love the tables and chairs by the entrance of the hotel where u can jus chill n people watch. Room was huuge by nyc standards. Fridge and microwave were spot on. Ive even booked for December! Cu guys soon.
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: High floors plus point. Gd city view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Cambria Hotel New York - Chelsea
Responded 2 weeks ago
Dear hanafih2020, Wow! Reviews just don't get any better than this one. Thank you so much for your support of our Cambria Hotel and your recognition of our spectacular staff and the service they provide. Our goal is to provide comfort to all our guests who are away from home; your feedback allows us to monitor how we are doing. We loved having you as our guest and we can't wait to welcome you back! Best, Tyler Smith General Manager
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Clean room updated furnatures. Silent a/c Nice city view Great check in from Aly and Jackie who were very friendly. Small rooftop with a nice view. Only 2 elevators but very fast. The hotel is next to flower shops Will be coming back for sure Room 1603
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Cambria Hotel New York - Chelsea
Responded 3 weeks ago
Dear aracine36244, Thank you for sharing your kind review with us and other travelers. I'm glad you enjoyed our accommodations, location, and friendly service. It's encouraging to hear that our hard work is affecting the guest experience. We look forward to your return! Best, Tyler Smith General Manager
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This was our first trip to New York City, and to be honest I was a little worried about the hotels in the city because of stories I had heard. Well I was worried for nothing. Our flight came in very early in the morning and the Cambria Chelsea was nice enough to hold our luggage for a family of three behind the front desk until a room was available. When we did get our room we were very happy. It was clean, the bed was awesome, and it had a great view. There were a few things we needed help with but Terquore was happy to help in getting us an extra set of towels, linens for the pullout bed, and fixing our television. All of this happened fast. I know some people can be miffed when they don’t get maid service everyday ( here it is every 3rd day) but all you have to do is request garbage pick up, fresh towels, etc. The hotel is right in the mix of everything but you can hear anything when trying to rest. Also, it was easy to walk to places or catch a cab. We found cabs to be much cheaper than Uber. Especially from the airport compared to our friends who took Uber we paid half of what they did. Overall our stay was wonderful and when we come back to the city, this is where we will stay! Also, I felt safe in the neighborhood walking alone during the day to shops without my husband.…
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Cambria Hotel New York - Chelsea
Responded 3 weeks ago
Dear deltamay, We are honored to have been your host hotel during your first trip to New York City. Thank you so much, not only for your kind words but for trusting us to provide comfortable accommodations and attentive service during your visit. We look forward to welcoming you and your husband back anytime you return to the city. Best, Tyler Smith General Manager
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Jackie and Angel were amazing! They were very helpful and accommodating. They went out of their way to make me and my team comfortable. The hotel was perfect for a quick trip in a great location. Highly recommend!
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Cambria Hotel New York - Chelsea
Responded 3 weeks ago
Dear Aneallday, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our entire team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review and we look forward to seeing you again on a return visit. Best, Tyler Smith General Manager
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Hotel with a good location very convenient for visiting New york with subway and trains stations nearby Flowers shops and Nice restaurants around Rooms are well equiped only AC is very noisy Thank you to Jackie and Angel for your kindness and all the team We really enjoyed our stay
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Cambria Hotel New York - Chelsea
Responded 3 weeks ago
Dear Flalouise, Thank you for sharing your review and recommendation. We’re pleased to hear our well-equipped rooms, friendly staff, and convenient location made for a wonderful stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Tyler Smith General Manager
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Good qualities: Nice staff. Bad qualities: The bathroom sink was like a gas station. Glued to wall. No room to move in the bathroom. Had to maneuver in bathroom to move around and even shut door, and I weigh 118 llbs. Two coffee makers, never worked. Faux wood flooring glued to floor and coming off. Pillows that were flat as pancakes. We were in a “superior” room. Pathetic!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Cambria Hotel New York - Chelsea
Responded 3 weeks ago
Dear bethablank, While it is wonderful to hear that our staff did a great job for you, I’m sorry that our accommodations were not to your liking. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it allows us to monitor and attempt to improve the guest experience. Thank you for taking the time to share your review with us. Sincerely, Tyler Smith General Manager
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PRICE RANGE
US$216 - US$368 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Chelsea / Midtown
NUMBER OF ROOMS
135
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Claim Your Listing Frequently Asked Questions about Cambria Hotel New York - Chelsea
Which popular attractions are close to Cambria Hotel New York - Chelsea?
Nearby attractions include The Magician at the NoMad Hotel (0.3 km), Escape Room Madness (5th Floor) (0.4 km), and Museum of Sex (0.4 km).
What are some of the property amenities at Cambria Hotel New York - Chelsea?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Cambria Hotel New York - Chelsea?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cambria Hotel New York - Chelsea?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Cambria Hotel New York - Chelsea?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Cambria Hotel New York - Chelsea?
Conveniently located restaurants include Johny's Luncheonette, Stumptown Coffee Roasters, and Ayza Wine & Chocolate Bar.
Are there opportunities to exercise at Cambria Hotel New York - Chelsea?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Cambria Hotel New York - Chelsea?
Yes, dry cleaning and laundry service are offered to guests.
Does Cambria Hotel New York - Chelsea offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Cambria Hotel New York - Chelsea?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Cambria Hotel New York - Chelsea?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (4.3 km), World Trade Center Memorial Foundation (4.3 km), and Hamilton Park (3.3 km).