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Residence Inn New York Manhattan/Midtown East

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148 East 48th Street, New York City, NY 10017
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Traveler (516)
Room & Suite (593)
Dining (56)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 09/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn New York Manhattan/Midtown East
Updated 09/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#57 of 512 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Visit us at the Residence Inn by Marriott® Manhattan/Midtown East. Enjoy our central Midtown location near Grand Central Station and Park Avenue in downtown New York, New York. Our hotel has all the conveniences you need, like complimentary breakfast and Wi-Fi, a full fitness center, and spacious studio and one-bedroom guestrooms.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Bowling offsite
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Convenience store
Paid public parking nearby
Public wifi
Breakfast available
Breakfast buffet
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, Spanish
Hotel links
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2393Reviews109Q+A100Room tips
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Fanny R wrote a review 10 Aug
2 contributions1 helpful vote
The Residence Inn Manhattan, Midtown East is a very nice hotel with a great staff: For starters my morning starts with breakfast in an almost fully renovated eating area. What I enjoy from the start are the friendly faces, such as Claudia and Carlos who greets you as you walk in. They are a very instrumental part of the hotel and the way my morning begins whenever I'm there. I'm treated with such respect and courtesy that I never want to stay at other hotels with breakfast included because of them and others. Claudia and Carlos make you feel welcome, such as a home feel vibe! They both always ask if there is anything I need or can get, all I need to do is ask!!! I will start with thanks for adding eggs and bacon to the breakfast menu. The oatmeal has been part of my morning routine. However, I would also love very much if fresh fruits were made available, such as strawberry, raspberries are my favorites, melon, kiwi are my 2nd favorites, watermelon, blackberries and blueberries. I'm fully familiar that some are seasonal! Most of all I would love for those who are reading this to understand how important the staff at the Residence Inn makes my stay so relax and comfortable. Thank you, Claudia and Carlos for your service to the hotel and the community.
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Date of stay: August 2022
Rooms
Location
Service
Trip type: Traveled on business
Room Tip: Higher floors are nicer and larger
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Julio Norambuena wrote a review 5 Aug
1 contribution
Amazing experience. Confortable hotel. Great location near most iconic NY spots. I would really like to thank Carlos and Claudia for such a great willingness during the breakfast. Thank you for a great experience.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Laleh H wrote a review 3 Aug
New York City, New York2 contributions
High point of our stay were the breakfasts served every morning and the kindness and cheerfulness of Carlos & Claudia. They both go the extra mile to care and serve the hotel guests with the most cheerful, thoughtful and friendly attitude. Don't miss them on your next visit!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paula C wrote a review Jul 2022
1 contribution1 helpful vote
Definitely the best part of this place is the staff, they super friendly and helpful. We stayed for a month and it was a good experience. Breakfast is good. Claudia, Carlos and Sam are the best, always smiling and willing to help. They are really good people and of course employees. Thanks for everything The only "bad" thing is that the place is being refurbished and sometimes the place is noisy, some areas are dusty, and most of the amenities were not available.
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: If you are planning to stay in the upcoming month, ask for a renew floor far from the ones that...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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David P wrote a review Jul 2022
Salt Lake City, Utah2 contributions3 helpful votes
Horrible customer service. The water pressure in the shower was essentially nonexistent. However, while showering the water was not draining. By the end of the shower, I was standing in a pool of water which wouldn’t surprise me contained shower water from previous guests. The sink had too much water pressure and splashed water everywhere. The water in the sink also didn’t drain. The shower floor was tile and grout. The grout in the shower also looked filthy. I have used public showers that felt cleaner than this. I asked to switch hotel rooms but was denied my the front desk manager. I was told they wouldn’t change my room since they couldn’t clean it until the next day. It was 1pm and the hotel was not sold out. There was housekeeping still available on e dry floor. I called Marriott customer service and hotel refused to allow me to check out and find another hotel. So if I wanted another room, i would be forced to pay for two rooms as the hotel refused to allow me to get out of the room. The front desk did send engineering to the room. The drain in the shower did work better afterwards but the shower still had no water pressure and nothing was done to fix the water pressure in the sink or the drain in the sink. All I asked was to switch rooms and was completely insulted by the front desk manager. She wanted to argue instead of fixing the problem.
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Find another hotel that cares about guest satisfaction.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Residence Inn, General Manager at Residence Inn New York Manhattan/Midtown East
Responded 2 weeks ago
Hello David P - Thank you so much for staying with us and for your feedback, which is appreciated. We apologize for the experience you describe, as this is certainly unmatched for the great service and accommodations we have become known for. We hope that if your travels bring you back to to NYC, you choose to give our property another try, Thank you again! Kind regards, Xelina Frazier - Assistant General Manager
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Alan wrote a review Jul 2022
Cupertino, California1 contribution3 helpful votes
Stayed in Residence Inn New York for two nights. There is really loud noise outside our window. Originally I thought it was the AC in the room After we turned off the AC, we noticed that the noise is from the window. We were on the 7th floor, and the noise is from something on the ground floor, likely the outside AC unit for the building. Really loud and all through the night.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Greg Dietl, General Manager at Residence Inn New York Manhattan/Midtown East
Responded 2 weeks ago
Hello stephanie s - We thank you for staying with us and for this feedback. Our sincere apology for the exterior noise you encountered here in Midtown Manhattan. We do hope to welcome you back whenever your travels bring you back to the Big Apple. Thank you again! Best Regards, Greg Dietl - General Manager
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Amy G wrote a review Jul 2022
3 contributions3 helpful votes
We stayed for 6 nights. Hotel was clean and partially updated. I think they were working on floor 10, and we were in one of the renovated rooms. Staff was AMAZING. So friendly. Breakfast on the nicer end of Residence Inn breakfasts. Short walk to subway and many key attractions. My only suggestion is that they replace fold out couch with the sofa/trundle bed that the Springhill Suites are putting in. BTW, the sofa bed we had was pretty comfortable, and I am pretty sure it was a queen. Not sure if that would be true of all the sofa beds at the hotel. My son still insisted on sleeping on the floor because he did not want to share a bed with his sister.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greg Dietl, General Manager at Residence Inn New York Manhattan/Midtown East
Responded 2 weeks ago
Dear amyb93 - Thank you for staying with us and for this 5-star review. Our team of associates appreciates this. We hope to see you again on a future trip to Midtown East. Thank you again! Warm Regards, Greg Dietl - General Manager
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Iain MacInnes wrote a review Jul 2022
Dunfermline, United Kingdom2 contributions1 helpful vote
The hotel met all expectations, with friendly and helpful staff from the desk to door. We were well looked after during breakfast by Carlos and Claudia especially when my wife was not feeling well. That set us up for the day and made our stay more memorable.
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Date of stay: July 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greg Dietl, General Manager at Residence Inn New York Manhattan/Midtown East
Responded 2 weeks ago
Dear ianinmacinnes - We thank you for choosing to stay with us and for this review. This is greatly appreciated. Cordially, Greg Dietl - General Manager
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Jose C wrote a review Jul 2022
Santiago de los Caballeros, Dominican Republic10 contributions2 helpful votes
We have stayed her a couple if times now, and we always keep coming back because of the excellent location and great service. All was smooth from an early check in to the great service at breakfast from Carlos and Claudia. Nice atmosphere good rooms and a fair price.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greg Dietl, General Manager at Residence Inn New York Manhattan/Midtown East
Responded 2 weeks ago
Dear Jose C - Thank you for staying with us and for this 5-star review which is appreciated. We hope to welcome you back whenever your travels bring you to New York City. Thank you again! Best Regards, Greg Dietl - General Manager
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Laura M wrote a review Jul 2022
1 contribution
I was in the hotel for 2 weeks and I had a wonderful service at breakfast time from Claudia and Carlos . Y they are very nice, respectful, profesional, and committed with their job. They made our staying more enjoyable. We are titanium marriott Bonvoy and we want to emphasizes in the employees with excelent service like them .
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greg Dietl, General Manager at Residence Inn New York Manhattan/Midtown East
Responded 4 weeks ago
Hello lauramh1 - Thank you for staying with us and for this 5-star review. This is appreciate. Thank you also for your continued loyalty to Marriott as Titanium Elite members. We hope to welcome you back on a future trip to the Big Apple. Thank you. Cordially, Greg Dietl - General Manager
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PRICE RANGE
US$268 - US$635 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTurtle Bay / Midtown East / Manhattan
NUMBER OF ROOMS
211
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Frequently Asked Questions about Residence Inn New York Manhattan/Midtown East
Which popular attractions are close to Residence Inn New York Manhattan/Midtown East?
Nearby attractions include Grand Central Terminal (0.5 km), Steve Cohen's Chamber Magic (0.4 km), and Chrysler Building (0.5 km).
What are some of the property amenities at Residence Inn New York Manhattan/Midtown East?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Residence Inn New York Manhattan/Midtown East?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn New York Manhattan/Midtown East?
Guests can enjoy free breakfast during their stay.
Is parking available at Residence Inn New York Manhattan/Midtown East?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Residence Inn New York Manhattan/Midtown East?
Conveniently located restaurants include Spice Symphony, Obao Noodles & Bbq, and The Capital Grille.
Are pets allowed at Residence Inn New York Manhattan/Midtown East?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Residence Inn New York Manhattan/Midtown East?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Residence Inn New York Manhattan/Midtown East?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.9 km), World Trade Center Memorial Foundation (5.9 km), and Hamilton Park (4.1 km).
Is Residence Inn New York Manhattan/Midtown East accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.