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Was very impressed by this hotel. Room, lobby, and rest of hotel was very clean. Very updated and modern which I really liked. The view of the city was exquisite from my room. Only complaint was that it took 1 hour for valet to retrieve...More
Response from TeamMarriott, General Manager at The Westin New York at Times SquareResponded yesterday
Thank you for choosing Westin New York At Times Square for your accommodation and for sharing your review. We are glad to know you had a pleasant stay with us liked our clean & comfortable guestrooms having great views. In the heart of...More
My Husband and I stayed at the westin for a weekend in July. The location was perfect! We had tickets to a play and the theater was just 1 block away. The hotel sits on the edge of Times Square putting you right into the...More
5 Thank CaseyFink
Response from TeamMarriott, General Manager at The Westin New York at Times SquareResponded 4 weeks ago
It was our pleasure welcoming you to The Westin New York At Times Square. We are delighted to know you & your husband had a great stay with us and loved our excellent location in the heart of Times Square and that you...More
First time in New York and location of the hotel was excellent. We were very close to Time Square without being in the thick of it. Our room was on the 10th floor and we had 2 queen beds. Room was spacious, clean and beds...More
Following on from other recent reviews - great location in Times Square. Rooms modern and tidy. But customer service is appalling. I should have known this by the lack of responses to my queries before we even checked in.
A few simple examples. They were...More
First time in New York, my friend and I decided to stay at the Westin (bad idea) we complained about the safety box by phone because it was not working (never was fixed and we had to carry our passports with us everywhere). There was...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.