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The Westin New York at Times Square

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270 West 43rd Street At 8th Avenue, New York City, NY 10036-3912
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$179
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Traveler (1414)
360
Panoramas (30)
Room & Suite (293)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 04/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin New York at Times Square
Updated 04/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#280 of 526 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
The Westin New York at Times Square offers a great location and comforting accommodations in one of the most popular areas of NYC just steps from shops and attractions in Times Square. Our Times Square hotel is located in the heart of Midtown Manhattan, the perfect place to stay in New York City.
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Property amenities
Paid public parking nearby
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
24-hour security
Parking
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
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Room features
Allergy-free room
Bathrobes
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Housekeeping
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, French, Spanish
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
634Restaurantswithin 0.5 km
243Attractionswithin 0.5 km
3853Reviews227Q+A100Room tips
Traveler rating
  • 1,756
  • 1,236
  • 463
  • 224
  • 174
Time of year
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Popular mentions
Ron K wrote a review 21 Oct
South Ozone Park, New York96 contributions37 helpful votes
Location - 3 to 5 mins walk from Times Square, convenient for the theatres . Service - check in staff was efficient and courteous. Some other staff I came across were not as polite and friendly… (but then again, this is NYC ) Room - I was assigned a room on the 16th floor . The room was spacious but everything in that room appeared old - a makeover is much needed. And better sound proofing is needed - the gentleman next door was working all morning, and I could hear most of his conversation… No more westin times sq for me
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Date of stay: September 2021Trip type: Traveled as a couple
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Connector537342 wrote a review 20 Oct
5 contributions6 helpful votes
Such horrible service. Lifetime platinum as of today and we were not offered an upgrade or a gift. The staff was so rude at checkin. I get it covid has sucked for everyone but we had an amazing dinner out and the staff at the restaurant bent over backwards and were so appreciative. The staff at this hotel could care less about their guests. Do better.
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Date of stay: October 2021Trip type: Traveled with family
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Amanda K wrote a review 15 Oct
18 contributions13 helpful votes
Overall the lobby is great, the convenience store is great, the location is great. Our actual room though…is filthy. And not in a “we didn’t have time to deep clean between way, like a they haven’t cleaned the bathroom in maybe a month way 😬. They also said they couldn’t register our stay with our bonvoy # but I don’t know why 🤔. A 3/5 Bc I have no idea what the sanitary expectations of nyc hotels are, but ick?
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Date of stay: October 2021Trip type: Traveled with family
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cara k wrote a review 12 Oct
Boston, Massachusetts4 contributions
mother daughter weekend away to see broadway shows. cons: no valet parking here, but the bellhop was helpful and offered to park my car for me. parking garage is across the street. check-in line almost an hour wait, very disorganized and a lack of available room keys for those who checked in the day before contributed to the wait. hotel bar doesn't open until 5:30 pm. breakfast buffet was sad and in a basement. room lacked ambiance and amenities you would expect from a westin. no robe/slippers,no shower caps, no extra towels or washcloths, no couch or chair to sit on, very little/poor lighting - room was very dark, beat up furniture scratched and didn't function well, no mini fridge, no extra blanket, just very bare bones. very sad, poor view of another very seedy hotel. charged you an extra $30 per day that you could contribute toward some experiences but if you didn't use it you were charged anyway. some pros: very centrally located, walking to all theaters, beds were clean and comfortable with nice linens, lots of pillows. room was clean. elevator quick and fast. nice shower head-big rain fall. in general if you plan to travel to NYC for broadway shows i would suggest staying outside of times square and walking/traveling to your shows. times square is very run down, overcrowded and seedy. homelessness every few steps you take. tour operators hound you the second you walk out your hotel. times square very overcrowded, dirty and smelly. restaurants are run-down and overcrowded catering to theater goers mass produced food they kind of throw at you. i suggest staying midtown/columbus circle area or another quaint NYC neighborhood and making reservations outside the theater district. that being said, the shows are amazing and i love NYC and keep coming back for more!!
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Date of stay: October 2021
Value
Service
Sleep Quality
Room Tip: stay outside of times square
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WorldWideLady wrote a review 12 Oct
New York1035 contributions3 helpful votes
Loved the Westin Nicole checked me in early and my room was amazing. The hotel is in the middle of everything you need plus Broadway plays! The only thing I noticed in the room was I had no wash cloths and no pen and pad, the maid forgot or ran out but it didn't bother me. Checking out was flawless Nicole checked me out always smiling and genuinely nice! I will return to the Westin.
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Date of stay: October 2021Trip type: Traveled with friends
1 Helpful vote
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PRICE RANGE
US$231 - US$569 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin new york at times square hotel new york city, westin times square, westin new york city, westin new york times square, westin hotel new york, new york city westin
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Hudson Yards / Theater District / Times Square / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
873
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Frequently Asked Questions about The Westin New York at Times Square
Which popular attractions are close to The Westin New York at Times Square?
Nearby attractions include Broadway (0.3 km), Times Square (0.4 km), and Mission Escape Games (0.4 km).
What are some of the property amenities at The Westin New York at Times Square?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at The Westin New York at Times Square?
Top room amenities include a flat screen TV, a desk, and a dining area.
What food & drink options are available at The Westin New York at Times Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin New York at Times Square?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Westin New York at Times Square?
Conveniently located restaurants include Frisson Espresso, Obao, and Los Tacos No. 1.
Are there opportunities to exercise at The Westin New York at Times Square?
Yes, guests have access to a fitness centre during their stay.
Does The Westin New York at Times Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin New York at Times Square?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to The Westin New York at Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.5 km), World Trade Center Memorial Foundation (5.5 km), and Hamilton Park (2.7 km).
Does The Westin New York at Times Square have any great views?
Yes, guests often enjoy the city view available here.