The brand-new 303-room Moxy Lower East Side hotel is an eclectic and stylish pleasure garden in the neighborhood that defines New York cool. Inspired by the Lower East Side’s history as a crossroads of entertainment and culture, and its present-day role as an incubator of innovation, the downtown New York hotel entices with endless amusements enlivened with the spirit of the absurd, among them Sake No Hana, a modern Japanese restaurant; Silver Lining, a piano lounge; The Highlight Room, a rooftop bar; The Fix, an all-day café and lobby bar; and Loosie’s, a subterranean club. Cleverly designed rooms, tech-savvy amenities, co-working spaces, and flexible meeting studios meet the needs of the plugged-in modern traveler, all at an affordable price.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Moxy NYC Lower East Side garners applause for its exceptional service and prime location, with the staff's attentiveness and the hotel's proximity to key attractions receiving high marks from guests. While the ambiance is described as trendy and vibrant, some guests note the loud music from the bars can be disruptive.
Rooms, although modern and clean, are considered cozy due to their compact size, with a lack of certain amenities noted. Travelers appreciate the clean environment and the value offered, despite mixed feelings about noise levels and the daily fee usage.
Location
Convenient
Atmosphere
Lively
Rooms
Cozy
Value
Reasonable
Cleanliness
Spotless
Noise level
Mixed
Service
Attentive
Amenities
Well-appointed
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I travel to NYC for work often, always stay at the Moxy, and always have such a stellar experience that I figured it was well past time I leave them the review they deserve. The Lower East Side location has such a fun energy and the staff is always on point. The lobby has plenty of space to work with a cute cafe serving great coffee and small bites. The room was spotless with a super comfy bed and a shower that heats up fast with GREAT water pressure. I also love knowing there's always a steamer in the room so I don't have to bring one. The restaurant onsite, Sake No Hana, is SO good and there's a lounge that plays live music on the lobby level. It's such a great home base to come back to and there isn't a single other hotel at this price point that can even pretend to compete. I can't recommend it enough!
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Date of stay: January 2025
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dillon Sawyer, General Manager at Moxy Nyc Lower East Side
Responded 3 weeks ago
Hi apm_on_the_go, It is great to see your travels brought you back to see us again. We absolutely love taking care of our guests and giving them the unique Moxy experience. Thanks for mentioning our Crew members here at Moxy NYC Lower East Side! We also love that our excellent hotel worked out perfectly for your plans and you had a comfortable sleep in your rooms. It never gets old to hear we exceeded your expectations! Thanks for choosing us, and we are excited about your next visit. Sincerely, Dillon Sawyer, Hotel Manager
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David from the front the desk was the nicest person ever! He helped us with everything even when the housekeeping service was not nice at all. At the breakfast cafe the girls Mirna, Marlen and Esther were so nice! Everyday with a smile and good predisposition. Also very great the security service, they received every package delivered to me. Joshua was the first person I contacted via email and his response was very nice and respectful. The only thing to improve is the cleaning service to be everyday, because if I didn’t want service everyday I would rent an apartment not a hotel, thats all.
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Date of stay: January 2025
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dillon Sawyer, General Manager at Moxy Nyc Lower East Side
Responded Jan 9, 2025
Hey MurielMazzeo, Our incredible Crew makes us very proud with their dedication to outstanding hospitality, and we want to thank you for taking the time to acknowledge them! They truly are what makes Moxy NYC Lower East Side great. We also love that our excellent location worked out perfectly for your plans. Thank you for choosing us. We enjoyed hosting your visit to NYC, and we look forward to seeing you again soon! Sincerely, Dillon Sawyer Hotel Manager
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We stayed five nights at the Moxy Lower East Side, a hotel chosen for its proximity to the emerging Bowery area and Soho. Very nice hotel, newly designed, very well attended for the presence of a trendy bar on the ground floor. Hall practically non-existent, entering here is already an experience, it does not even look like a hotel. The room booked was with city view but it turned out to be a bit scarce, I expected more. The room with two double beds is not as small as I feared. Despite the luggage the three of us were comfortable. There are no cabinets but only exposed hangers. Very large shower with dispenser (shampoo and conditioner), sink attached to the front door overlooking the room, but if you use it wake everyone up and this is a flaw. The room is still nice even if this new concept of open bathroom did not convince me. The hotel charges a daily fee of $30 (not cumulative) which includes, among others, a somewhat reduced and repetitive breakfast (coffee/tea, packaged muffins, juice and water, the latter always found sold out). The 30 usd can be spent at the bar at the entrance (not at the rooftop) for cocktails but only enough for two non-alcoholics, otherwise you go overboard and pay the difference. I would have preferred to have a more varied breakfast, of everything else included in the Resort fee I would have done without. Cleaning the room is done on request otherwise they do not. Would I go back to the Moxy? Yes, the area is really top and I think it is currently the best option around.
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Date of stay: August 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don't understand the good reviews this place gets. I've been in hotels with small rooms before (Holiday Inn Express -- for example), but this isn't like that.
First off – beware! The hotel charges you a “Destination Fee”, which is a code word for a resort fee that you have to pay on arrival whether you need the “amenities” or not. The daily food and beverage credit is only for their own facilities and the main restaurant in the hotel is not included.
Then -- we got a ridiculously tiny room that was apparently standard. There was hardly room to turn around. Eventually I found a place to put our suitcase (luckily we packed light and only had one small one). There was no clothes closet or chest of drawers. i.e. nowhere to put clothes except under the bed. I found two tiny hooks next to, and almost hidden by, the TV so I asked for some coat hangers, which they did provide.
The “bathroom” had a shower and toilet – the washbasin was in the room about a foot from the bed. The bathroom sliding door closed so firmly that it was almost impossible to open from the inside. The shower had no grab bars or towel bars at all.
The light switches were inscrutable - none of them had backlights so turning on a light in the middle of the night was near impossible. There were no USB outlets in room.
There were reading spotlights that shone on the bed’s backboard, useless for reading.
On the good side, room was quiet and insulated from city noises and AC was good.
No onsite breakfast other than pastries.
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Date of stay: September 2024
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Trip type: Traveled as a couple
Room Tip:Watch out for the so-called "Destination Fee" rip-off
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dillon Sawyer, General Manager at Moxy Nyc Lower East Side
Responded Sep 26, 2024
Hello Isambard40, It is truly sad to hear that you were not happy with the destination fees as well as the daily credit we offer. We value your honest feedback about the things you would change. We are also sorry to hear about your disappointment with our rooms. Please know our rooms were designed to be cozy and hyper-efficient, providing all of the little things that we feel today's traveler is looking for. Your feedback is valuable to us as we are always looking for ways to enhance our guest experience on all levels, and we will share these comments with our crew. Thank you for your valuable business and evaluation. We hope you will consider giving us another try in the future. Sincerely, Dillon Sawyer Hotel Manager
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The Moxy Lower East Side offers an affordable price point for small business people and tourists combined with a very chic hotel that maximizes every inch of space. Some of the rooms can feel very small but a quick ride down the elevator leads you to a very spacious lobby with lots of chairs and ample eating options from a small café to a bar to a sushi restaurant and it’s within walking distance of all the great Chinatown restaurants. The staff are wonderful, but they don’t have any overnight concession. If you’re hungry you have to order something to the hotel. Also, the front desk is not at all responsive to phone calls from the room. You have to go down in person. This was an issue a couple of times for me, but the people who helped me with my booking through the group booking office were truly excellent. We were here with Winter Jazzfest for the second year in a row, and we were given use of both the factory loft on the seventh floor and the studio in the lobby and both those served our purposes for media use very well. Will definitely be coming back here to stay many times.
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Date of stay: January 2025
Value
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Location
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dillon Sawyer, General Manager at Moxy Nyc Lower East Side
Responded 4 weeks ago
Hello mattmX7327YV, Thanks for the thoughtful review of Moxy NYC Lower East Side. We enjoyed reading your comments, and we appreciate your attention to detail, especially our amazing bar, fab location, and unique concept. However, we are sorry for not meeting all of your expectations with our rooms and some of our services. We are grateful for all the feedback regarding the areas we could work on and the things you would change. We value your candor and would like to have you back soon so we can provide you with the flawless stay you deserve! Sincerely, Dillon Sawyer Hotel Manager
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Lovely hotel, this was our first visit to NYC and to be fair this hotel was ideal for us. Staff we great and helpful, from the check-in to walking out of the door. I’m not sure if it is a ‘MOXY’ thing, but our room was never cleaned during our week stay, not an issue as I can make a bed but seemed a bit unusual. If using a bar and you are charging to the room, you need to ensure you have ID on your person (just to prove, it’s you charging to your room), makes sense but, worth noting to save you a trek back to your room. Overall, this place is lovely and I would 100% recommend and stay again. Staff are very friendly and welcoming. Big shout out goes to Alex on the main door, always welcoming us back from a long day out was worth the money it cost in itself!!
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Date of stay: January 2025Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dillon Sawyer, General Manager at Moxy Nyc Lower East Side
Responded 4 weeks ago
Hello ianhB1822DM, We love your review of Moxy NYC Lower East Side and for mentioning Alex- one of the best! Please come back to see us every time you are in the city; we would love to have you. Thank you for recommending us to future travelers. We are excited to see you soon - safe travels! Sincerely, Dillon Sawyer Hotel Manager
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Overall our experience was good. The hotel common areas are good - the bar is fun and in the morning there is free coffee and snacks. The fitness center is better than many higher end hotels, just in a basement (no issue for me). The rooms are tiny but modern and clean - small rooms at this price are somewhat expected in New York. The main negative is the check in experience. We had booked on American Express, which was supposed to give us a free upgrade and early check in. And I tried to check in on my Bonvoy app early and it didn’t work. I arrived and there was neither an early check in or room upgrade. That said, my wife dropped her phone and it unluckily fell through the gap of the elevator door. The staff were super helpful getting the elevator company to retrieve it so she could get her credit cards and ID.
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Date of stay: August 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dillon Sawyer, General Manager at Moxy Nyc Lower East Side
Responded Aug 20, 2024
Hi SteveB197, Thanks so much for the review. We love that you liked our well-designed spaces and clean rooms, but we are truly sorry we missed the mark with our service at the time of check-in. We have addressed the issue to make sure we serve you better moving forward. We are grateful for your patience and would love to see you around here again so we can treat you to the excellent hospitality we are known for! Sincerely, Dillon Sawyer Hotel Manager
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This experience at Moxy was exceptional for our family. Went there for our daughter's birthday for 6 nights. Quick and simple check-in with clear explanations about breakfast and the $30 per day credit for Café Avignon (drinks different from the coffee offered for breakfast and pastries, sandwiches or other foods offered for the morning). This sum can also be partly or entirely spent at the hotel bar in the evening. To be more specific about breakfast: there is a choice at the bar: yogurt / fruit / muffins / coffee / water / fruit juice. Then if other things tempt you, there is Café Avignon right next to the bar with a lovely person who even remembers the drinks ordered the day before despite the number of customers at the hotel! Upon arrival in our room, a note on the mirror to wish our daughter a happy birthday and lots of balloons in the room. She loved this surprise! We had read negative reviews regarding the size of the rooms. We were on the 10th floor in a spacious and well soundproofed room, with an exceptional view of the WTC. So there was more than enough room for 3 people, we had two large beds and there are spaces to store bags/suitcases under the beds (drawers and boxes) which was more than enough for us. A beautiful large bathroom with sink, toilet and large walk-in shower. No noise pollution coming from the bar or the rooftop bar. The beds are super comfortable and the cleanliness is top notch! A very friendly team at reception who answer all questions. Excellent musical atmosphere both in the lobby and in the elevator. We will return and highly recommend this recent hotel which opened in 2022!
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My company hosted a team offsite last week, and we all stayed at Moxy LES. The rooms were quaint and uniquely designed for efficient use of space. The hotel location was perfect for train access and numerous dining options.
Meeting room space was available (operated by a separate event space team) and nicely appointed for daytime workspace. I recommend 15 people or less in these spaces to avoid being cramped.
Overall, the Moxy/Tao Group staff were accommodating and attentive.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dillon Sawyer, General Manager at Moxy Nyc Lower East Side
Responded Oct 18, 2024
Hey Trek702540, We love that our excellent location worked out perfectly for you! We love our location too, along with all the other fun, vibrant things we’ve got going on here at Moxy NYC Lower East Side. It is also wonderful that you were able to rest well in our cozy rooms and also agreed that our unique and vibrant design sets us apart. And don't think we forgot the special shout-out to our incredible crew. Thank you for your kind words and recommendation. We are glad your company chose our hotel for your team's offsite stay, and we can't wait to welcome you back soon in the future. Sincerely, Dillon Sawyer Hotel Manager
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Great, Hotel Great Station the location was very good I was able to do shopping in Soho within a 5 to 10 minute walk tons of restaurants in the area. Also the lobby had a great presence where I was able to grab a cocktail sit down and check in was very seamless. The staff all around was great. My room was very clean which I loved.
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leo Glazer, General Manager at Moxy Nyc Lower East Side
Responded Nov 2, 2023
Hey rashard b, We are grateful for this great rating and praise! We love that you noticed all the things that make Moxy NYC Lower East Side special. We are sure our future guests appreciate all the details and tips! It was a pleasure hosting you, and we hope you revisit soon. Sincerely, Leo Glazer General Manager
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There are more places to choose from in the New York City area.
PRICE RANGE
₱12,247 - ₱23,338 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York City
NUMBER OF ROOMS
303
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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