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A tropical oasis in New York City's world-famous Times Square, Margaritaville Resort Times Square invites you to set your watch to island time. Whether you're kicking back in your breezy room or suite, lounging poolside on the rooftop deck with a frozen concoction in hand, or taking a culinary tour through the Caribbean at our restaurants, this relaxing retreat is your passport to paradise. And when you're ready for adventure, you'll find many of the city's most famous attractions within walking distance, including the theaters of Broadway, Central Park and the iconic Empire State Building.
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Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Nestled in the heart of the city, Margaritaville Resort Times Square has earned accolades for its prime location and vibrant, tropical atmosphere that guests find both fun and lively. The staff's friendliness and attentiveness are frequently commended, although some visitors have encountered hiccups with slow restaurant service and check-in. While the rooms are celebrated for their cleanliness and comfort, their compact size and occasional maintenance issues are noted by reviewers.
The rooftop bar's stunning views are a highlight, despite occasional elevator delays and pool overcrowding. However, several travelers have voiced concerns over the value, citing unexpected fees and billing frustrations.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
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Highly recommend the Margaritaville. This was my first trip to New York and I'd recommend anyone to stay here. Location is ideal for Times Square, Top of the Rock, Central Park and the Empire State Building. Grand Central, the NY Public Library, fifth Av and Bryant Park. The hotel was spotless. The staff were always very helpful and friendly. The room was spotless and had everything you need i.e., hairdryer, the bed was so comfortable, the shower was great and although you're on Times Square, the room was always very quiet. I had a great view of The Edge from my room. We didn't use the pool because it was closed but only for safety because it was minus 6 outside and they'd had snow. They do ask for a $300 deposit on arrival and although on checkout we were told it would take up to 7 days to be refunded, it was back in my account within 6 hours of landing back at Heathrow. The hotel, it's location and New York smashed all expectations. A very happy traveller.
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Date of stay: January 2025
Value
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Location
Cleanliness
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Sleep Quality
Trip type: Traveled with family
Room Tip:We booked a hotel car back to the airport and although it was $15 dollars more than a cab, it's...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Louie, Guest Services / Front Office at Margaritaville Resort Times Square
Responded Jan 14, 2025
Greetings SJDS, Thank you for your glowing review! We're so happy to hear your first trip to New York was such a success and that Margaritaville exceeded your expectations. It's great to know our ideal location made exploring iconic spots like Times Square, Central Park, and the Empire State Building easy for you. We're also delighted that you found our rooms spotless, comfortable, and quiet despite being in the heart of the city. Thank you for highlighting our helpful and friendly staff, as well as the prompt return of your deposit—details like these matter to us! We’re sorry you couldn’t use the pool due to the weather but appreciate your understanding. We look forward to welcoming you back for another unforgettable stay. Safe travels! 😊 All the Best, Michael Louie Director of Operations
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We decided to try Margaritaville Times Square bc we are travel members with the carribean Margaritaville resorts and wanted to see if there was any difference between the two. They are not related at all, just by name. We also wanted to be right in the middle of all of the action. We did enjoy our stay! The beds are very comfortable!!! The products included for the shower smell so nice! This is a great idea as you don't have extra weight in your luggage for shampoo, conditioner and body wash - I love this idea of it being provided. The room was very small, alittle claustraphobic but if you want more room you have to pay more money. Being from Canada we paid alot for 4 nights in this small room so there was nothing else we could do but pay more $$ for more room and we didn't want to do that. There wasn't anywhere for me to put my suitcase but on the floor when looking for something to wear. We were a couple of blocks away from a Broadway show so it was nice to be so close. We only went to the restaurant once, I agree with someone else that posted a review that the large Lady Liberty holding the margarita glass was so cool! Service was ok, had to flag the server down for the bill but she seemed quite busy and I think she was working alone. The pool.......although wonderful to have after a long day of walking everywhere, there was never anywhere to sit. People grab a bed so early in the morning and don't move all day. Who comes to New York to sit at a pool? LOL. We did order room service one night and it was really good! It was hot and although it was just chicken quesadilla for me, they were stuffed with chicken so you really got your money's worth! I found the bartenders in the bars to be ok, not overly friendly mind you they seemed to be on their own working as well and it was busy. I also agree with a previous reviewer about the elevator. Having to swipe your card to get on the elevator is a safety thing but pls mention it to people as no one knew why they couldn't choose their floor. The elevators are really slow and there was 4 of them on our floor 17! All in all we enjoyed our stay!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abhishek Sharma, Guest Services / Front Office at Margaritaville Resort Times Square
Responded Sep 23, 2023
Thank you DG1970 for your wonderful feedback, we are thrilled to learn about your overall experience with us. Reviews such as yours helps other travelers get a true insight on what to expect and allows our team to learn about what can be done better. We truly hope to welcome you back in the near future, please don't hesitate to reach out to us if there's anything further we can assist you with. FINS UP! ABHISHEK SHARMA Director of Front Office 560 Seventh Avenue New York, NY 10018
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When you book a hotel in the Times Square area you can't help but be a bit nervous. It's sort of like booking a hotel on Bourbon Street. You worry about noise and being in party central. When it also goes by the name Margaritaville, you expect Parrothead paraphenalia and over the top kitsch. What I actually got was a hotel room that while not huge, was very good sized by New York standards, was quiet and relatively well sound-insulated, clean, tastefully decorated, well-appointed, and affordable. The hotel staff were uniformly pleasant and helpful and the restaurant food was not bad at all and not particularly overpriced considering the location. Yes, the restaurants were kind of kitschy (but not as much as I had feared) and a bit loud. But, honestly, even there the place pleasantly exceeded my expectations. In fact, the only sour spot of the whole trip (apart from slow elevators, not uncommon in NY) is that they offer/recommend online checkout but the way the items are listed on the folio make it impossible to reconcile them against your visit. For example, breakfast in one restaurant is listed as dinner and cocktails in another. And the staff at the front desk do not have access to the information to clear up the confusion. Bottom line, I don't think they overcharged me, I just think their bookkeeping software is a disaster. On the good side, when they couldn't reconcile the bill against my actual meals, they just waived the resort fees and I probably came out the winner although all I really wanted was to make sure I was paying only for what I actually ordered. I hope they will fix this glitch because honestly it was the only thing that did not exceed expectations and I would think also a relatively easy fix if management will realize they have a problem.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abhishek Sharma, Guest Services / Front Office at Margaritaville Resort Times Square
Responded Apr 24, 2023
Dearl Weloveroadtripping, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel. Your kind words mean a lot to us and we're glad that you found our services and amenities to your satisfaction. We're very sorry for the challenges you encountered with the express checkout. This is a area of concern we're working with our food and beverage partners to overcome, so we can ensure a smoother express check-out for all of our guest. We pride ourselves on providing exceptional hospitality to all our guests, and it's always gratifying to receive such positive feedback. We hope that you'll choose to stay with us again when you're next in town, and we'll do everything in our power to ensure your next stay is just as enjoyable. Thank you again for your kind words, and we look forward to welcoming you back soon!
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The location is great - it's just a short walk to Times Square, but in term of New Year countdown, the hotel was behind the ball drop and the performance stages. At the roof top bar, there was nice view of the surrounding area. We tried to store our luggage a few days in advance before check-in, and the request was declined. When we checked in and during our stay, we didn't find the staff at the Reception particularly friendly nor helpful. We booked a deluxe quadruple room in March for Dec / Jan, but found the room really small and expensive. There were other alternatives but we thought a quadruple room in a relatively new hotel close to Times Square will be a good idea. The hotel and rooms were decorated like a beach resort. Our room cannot see Times Square but had good view of The Edge. As the hotel was pretty new, the beds were really comfortable. We each got our own luggage and only one suitcase can be opened at a time. There was no separate toiletry except the 3 bottles of shampoo, conditioner and soap attached to the wall of shower. The water pressure was weak, and it will stop for a few seconds in the middle of shower. There were 3 elevators but often there's a queue waiting to get up and it would take quite some time to get down in the morning. The speed of the Internet was average. The clock in the room was 15 mins early, and I can't find a way to set the time correctly, so I just unplugged it. I probably would find another hotel for my Times Square New Year eve countdown stay next time.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ciera Wheatley, Guest Services / Front Office at Margaritaville Resort Times Square
Responded Jan 18, 2024
Thanks for sharing your thoughts with us. We are so pleased to receive your positive feedback and will share it with our entire team. It also disappoints us to hear the hospitality you received in some areas during your time at our resort may not have been to your liking. We have always prided ourselves in offering a warm and inclusive welcome to all our guests and we clearly fell short on that account, and we sincerely apologize. Our team has taken note of your input and appreciates your staying with us, and we hope to see you again in the near future. Ciera Wheatley cwheatley@margaritavilleresortnyc.com
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Located in the busy Times Square area, this hotel is good for families looking for something that appeals more to younger visitors. There’s actually a pool that’s 4 feet deep, 10 feet wide, and 60 feet long on the fifth floor. The rooms are clean and small with full length glass windows. The A/C is excellent. Don’t expect bath robes or irons. Each room is equipped with clothes steamers and lighted door bells. If you don’t want to be disturbed, make sure your doorbell is lit red. Rooms don’t have bathtubs but do have rain showers. The four elevators are often crowded with guests. Each elevator includes a tv monitor showing tropical scenes. The entrance has security staff that make sure no uninvited guests from the crowds outside enter the building. Many subway lines stop at the station directly across the street. The front desk is on the 7th floor. All staff members are very friendly and accommodating. The hotel will arrange airport pickup and drop off for between $85-$100 each way. If you’re traveling with children and want a nice hotel in the middle of the tourist district, you may like Margaritaville. If you’re looking for quiet luxury, keep looking.
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Date of stay: July 2023Trip type: Traveled as a couple
Room Tip:Bring a swimsuit for a dip in the pool! This is Times Square so when you walk out the hotel,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abhishek Sharma, Guest Services / Front Office at Margaritaville Resort Times Square
Responded Jul 20, 2023
Thank you for your valuable feedback Robert. We are thrilled to learn about your overall stay with us and we thank you for providing such valuable feedback. We do offer robes and slippers for guest upon request. We truly hope to welcome you back in the near future, and if your travels bring you back to NYC, please don't hesitate to reach out to us and it would be our pleasure to further assist you with. FINS UP! ABHISHEK SHARMA Director of Front Office 560 Seventh Avenue New York, NY 10018
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My husband is a huge Jimmy Buffett fan, so this was especially enjoyable for him. Jimmy’s spirit is alive and well here, and we loved everything about the hotel, from the amazingly friendly staff to the cozy and comfy beach-themed room and the fun bars. More specifically: The staff at street level are there to greet you and will direct you to the elevator (not the escalator!) which will take you to the lobby on the 7th floor. Our favorite “doorman” arranged in advance for a car to take us back to the airport ($65 cash to LGA before 11:00am). The housekeeping staff cleans the rooms daily and does a wonderful job. Any staff member who gets on the elevator is very friendly—one young man gave us four extra bottles of water. The rooms are small but cleverly designed to provide good storage space. We had great skyline views from our king room on the 24th floor. The bathroom was lovely; the shower had good water pressure and a rainforest shower head that prevented water from splashing on the floor. Beachy colors and art gave our room a festive feel. If you’re not used to city noise, bring a white noise machine! We tried all the bars, and the rooftop bar was our favorite by far: plenty of indoor seating (way too cold to be outside in December), fantastic views, and inventive drinks. All this and an ideal location near shops, restaurants, and the 42nd Street subway entrance. We can’t wait to return!
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ciera Wheatley, Guest Services / Front Office at Margaritaville Resort Times Square
Responded Dec 29, 2023
Thank you for taking the time to share your experience with us. We greatly appreciate your kind words and are thrilled to hear you enjoyed your stay. Our entire team always strives to bring a bit of fun and happiness to each and every guest we encounter. We are pleased to hear the team was able to provide exceptional service throughout your stay, we will be sure to share your experiences with the entire team. FINS UP! Ciera Wheatley Cwheatley@margaritavilleresortnyc.com
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What a wonderful place to stay! I can whole heartedly give location a 10+, cleanliness of the hotel and rooms a 10+, friendliness of staff including front desk, housekeeping, security, bellmen, kitchen staff, management a 10+. It was delightful to see the employees of different departments cooperate and communicate to provide excellent customer service. The view from my room was incredible and at night fabulous black out curtains and the windows shielded any street noise. Thank you to the whole Margaritaville Team for such a pleasant experience!
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Date of stay: March 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Book it early :)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Louie, Guest Services / Front Office at Margaritaville Resort Times Square
Responded 2 weeks ago
Greeting Bettinad692, Thank you for your glowing review! We’re absolutely thrilled to hear that you had such a wonderful stay and that every aspect—from our location and cleanliness to our friendly team—exceeded your expectations. It’s especially rewarding to know that you noticed our team’s cooperation and dedication to providing excellent service. We take great pride in creating a seamless and enjoyable experience for our guests, and your kind words mean the world to us. We’re so glad you loved the views and that our blackout curtains and soundproofing helped you enjoy a peaceful night’s rest. We truly appreciate your support and can’t wait to welcome you back for another fantastic stay! Best, Front Office Team
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First of all, the location is very good. If you're traveling to Manhattan, you'll be in a generally safe area with easy access to all major tourist attractions. Although the room is small, it is very clean and most of all, the view of Broadway is beautiful when you open the window curtains. We visited on our honeymoon, and we were thankful that they prepared white wine to congratulate us. I stayed for a total of 4 nights and 5 days, and one day I came into the room around 5pm and found that it had not been cleaned. Afterwards, the housekeeper came in and only handed me towels. I asked for water, but I guess my English wasn't communicated well, so I didn't get any. Other than that, I had a great time without any inconveniences. This is a place I want to go the next time I visit New York.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall, the stay was fine for a business trip. I had one major hiccup that was taken care of immediately. Check-in was easy and fast, the room was very clean, and the staff was welcoming. The gentlemen outside the hotel were very helpful in giving directions when needed or with finding transportation. The only downside was that upon checking my sheets, I discovered that the mattress cover and mattress had blood stains. It was clear that new sheets were just placed on top rather than replacing and cleaning everything. Housekeeping did replace all the linen and the cover that night, and the housekeeping manager did call the next day to help to remedy the situation.
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Date of stay: December 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Louie, Guest Services / Front Office at Margaritaville Resort Times Square
Responded Dec 30, 2024
Greetings LKW231, Thank you for taking the time to share your experience. We're glad to hear that your overall stay was pleasant and that our team provided welcoming service, from a seamless check-in to helpful guidance from the gentlemen outside. We sincerely apologize for the issue you encountered with your bedding. While we’re pleased to know our housekeeping team acted promptly to address the situation and our housekeeping manager followed up to make things right, we understand how unsettling this must have been. Please rest assured that we’ve taken steps to ensure such oversights are prevented in the future. We appreciate your understanding and hope to have the opportunity to provide you with an even better experience on your next visit. Michael Louie Director of Operations
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Our stay at Margaritaville in New York was nothing short of amazing! Traveling with a group of friends, we were looking for a lively and fun place to stay, and this hotel exceeded all our expectations.
From the moment we walked in, the atmosphere was vibrant and welcoming. The staff truly made the experience special—warm, attentive, and always ready with a smile. They went above and beyond to ensure we felt at home, and their energy set the tone for our trip.
The hotel itself is a tropical oasis in the middle of the city. The decor is colorful and playful, making every corner Instagram-worthy. The rooms were spotless, comfortable, and designed with a perfect mix of relaxation and fun vibes.
We especially loved the rooftop bar—it was the ideal spot to unwind with a drink, enjoy incredible views, and soak up the lively energy of New York City. The food and drinks throughout the hotel were fantastic, with plenty of creative options that felt like a mini vacation.
Whether you’re traveling with friends, family, or even solo, Margaritaville offers a one-of-a-kind experience. It’s the perfect blend of relaxation and excitement, with staff who make you feel like part of the family.
We can’t wait to come back—thank you, Margaritaville, for an unforgettable trip!
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Louie, Guest Services / Front Office at Margaritaville Resort Times Square
Responded Dec 30, 2024
Wow! Thank you for such an incredible review! We’re thrilled to hear that your group had an amazing time with us at Margaritaville. Creating a vibrant and welcoming tropical escape in the heart of NYC is exactly what we aim for, and it’s wonderful to know we hit the mark for your trip. Our team will be delighted to hear that their warm and attentive service made your stay special—we’ll be sure to share your kind words with them. It’s also great to hear you enjoyed our playful decor, rooftop bar, and delicious food and drink options that brought a little slice of paradise to your visit. We can’t wait to welcome you back for another unforgettable experience. Until then, keep the Margaritaville spirit alive! Michael Louie Front Office
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Yes, but not on the same property where the Hotel is. It's on the next block. Here are the rates I gathered from their website:
The hotel has valet and self-park options available. Valet parking is $130 for standard size vehicles and $140 for SUV/Oversized vehicles, daily.
Self-parking is available at ICON Parking, 143-145 W 40th St, New York, New York 10018. Guests will pay the parking garage directly after getting their claim check validated by the hotel prior to check-out. Please note the highest/tallest SUV or Truck they accept is 72”. Those with an ADA plaque will be charged the same fees and may park in designated handicapped spaces.
Standard size vehicles: $45 per 24-hour period
SUV/Oversized vehicles: $55 per 24-hour period
All options are priced inclusive of tax per 24-hour period with no in and out privileges.
Christchurch, New Zealand14 contributions3 helpful votes
Hello. An answer for your question. I don't know of an email address for Margaritaville Resort Times Square, but I do have a telephone number...+1 212 221 3007.
The concierge I dealt with mainly,her name us Jhona. There is also Tiffany,and Ciera. Uou can also Google Margaritaville Resort Times Square and they have detailed booking arrangements and contact numbers. Hope this helps you.
There are more places to choose from in the New York City area.
PRICE RANGE
₱13,301 - ₱25,685 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Hudson Yards / Times Square / Midtown West / Midtown
NUMBER OF ROOMS
234
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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