Such a special and unique place to stay! Amid the hustle and bustle of time square we were chillin by the pool and catching some rays! Our room was perfect and the view was outstanding ! The staff is also ready and willing to go the extra mile to please . Anthony, our BellMan was friendly, courteous and fun. He helped us check in and carried our bags to the taxi as we checked out. Four stars. Booking our next visit now
We don't usually memorize hotel staff names after our stay, but Alexis, Michael and Courtney made themselves - and our stay at Margaritaville Times Square - memorable. Courtney at the 5 o'clock Somewhere Bar was so much "fin" we went back again and again. And she customized a cocktail for me then went a step further and named it the "Jim-Buck-2" in my honor. The room was small but very well appointed. We will go back again when we can! Oh, I should mention that the elevators were chafing most everybody, but the staff promised they were being worked on and WILL get fixed. Given the personal response to emails by Viviane and Michael, I expect they can be taken completely at their word. If you can, make a reservation now! (And no, I do NOT work for the hotel :>) I posted a couple photos also.…
We took a bit of a chance on this as it’s quite a new hotel. It is brilliant! Like all New York hotels, the rooms are a little small, but rooms are exceptionally clean and well decorated. Our son loved the pool - swimming amongst the skyscrapers was a real high. Staff are incredibly friendly and we’ve felt so looked after. Brilliant location by Times Square, easy access to the whole of New York. Land shark bar is fabulous and fun with brilliant nachos! 5 o’clock somewhere bar is really lovely for chilling and they made our son very welcome. Thank you Margaritaville - we’ve lots of things we’ve not done yet and we will be back to stay with you again.
I visited here and was so pleased with this hotel. From the service to the pool to the drinks and food. Absolutely fantastic. The Bartender was so great he had me laughing the entire night. The rooms were great also with a stunning view Of the city. I can’t wait to return. My new favorite place in NY
The manager JC went above and beyond to make my stay memorable and comfortable. I am so grateful. New York City was so hot and the cool pool was exactly what I needed. The manager and all the staff were great! Highly recommended!
Great hotel that's relatively new (2019) and conveniently located in the heart of New York City's Time Square. Tons of restaurants nearby along with subway access. The hotel has everything you could ask for, such as a restaurant, outdoor pool and two bars with spectacular views and outdoor patios. One bar is located on the roof top and you can't beat the views. What really makes this hotel standout is the staff. You can stay at a phenomenal facility and it gets ruined because the staff are either rude, indifferent, not helpful or clueless. Not the case with Margaritaville Times Square. The staff are friendly, helpful and make you feel welcome. Big shout out to Miguel, the bellman. Great personality, helpful, professional, enthusiastic and expeditiously took care of all our requests. Miguel, you rock and it was a pleasure meeting you. You and your colleagues make Margaritaville Times Square the place to stay when visiting New York City!…
This resort was an amazing experience! The staff (Arlene, Fabio, Will, and Zaira at the time) assisted us with all our needs and went far beyond what we were expecting of them. We will definitely be returning for future fun times. Thanks again team for all the useful guidance and information. Be safe!
Fabio is the greatest person in this hotel and truly loves what he does Robert head of security is happy and is engaging and absolutely loves his job I would recommend this hotel to anyone All the staff is great
First time staying at Margaritaville Resort NYC and it exceeded expectations by far, particularly the staff. Anthony and Nathan were especially accommodating, checking our luggage en masse, a party of 6! When are rooms were ready we found our luggage already delivered. Upon checkout we again called on Anthony to hold our bags while we enjoyed a parting lunch and sat poolside for the afternoon. We'll certainly be back! A big 10 for Anthony and Nathan. Patty and Jim Carpenter
Perfect day at the pool! The pool and surrounding areas are very clean. The menu provided a large selection of beverages and food items. The manager Alicia was professional and excelled with her service duties.
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