Graduate New York

Graduate New York

Traveler (186)
Presidential Suite Bedroom
Room & Suite (24)
Graduate New York
Videos (1)
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About

4.0
#205 of 503 hotels in New York City
4.7 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Charming
Languages Spoken
English
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Restaurant
24-hour front desk
Laundry service
Room features
Soundproof rooms
Air conditioning
Safe
Bath / shower
Room types
Non-smoking rooms
Suites
Hotel links
Special Price:15% off room rate with continental breakfast

Location

22 North Loop Road, New York City, NY 10044-1502
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
LaGuardia Airport
Teterboro Airport
13.7 km
See all flights
Roosevelt Island
5 minNew York City Subway
485Reviews3Q+A31Room tips
Traveler rating
  • 306
  • 73
  • 42
  • 22
  • 42
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Detailed Reviews
teachertara wrote a review Aug 2022
Branford, Connecticut4 contributions15 helpful votes
Hotel's Favorite
5.0 of 5 bubbles
Our family of 3 stayed overnight in August 2022. The hotel is modern, clean, well-airconditioned, well-lit, and quiet. The adorable, enormous sculpture welcomes all to the lobby. Our room was spacious & squeaky clean with a wonderful bathroom (great toiletries) and sumptuous beds. The decor is so detailed and wonderful. If you have ever stayed in NYC, you know how loud it can be. This location is near transportation (subway and sky-liner) into Manhattan and Queens but feels remote and quiet. The views from the East River to the east side skyline are outstanding. They offered us early check in and the staff was so gracious and welcoming. Our tween loved the cool factor of the hotel. We will be back asap.
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Review collected in partnership with this hotel
Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_MohitMalhotra, General Manager at Graduate New York
Responded Aug 9, 2022
Thank you for taking the time to leave this wonderful review, teachertara! We're thrilled to know you enjoyed your stay at Graduate Roosevelt Island so much! We strive for excellence so we're pleased to hear you appreciated not only our comfortable and modern accommodations and convenient location with its stunning views, but also our exceptional staff! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit! Have a lovely day! Mohit Malhotra General Manager
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bonniejs wrote a review Aug 2021
New York City, New York5 contributions
5.0 of 5 bubbles
Hotel, staff and amenities were amazing. The views from the room were breathtaking. Bedding was so soft and the room was so quiet - I didn't hear 1 horn honk the entire time, as the windows are triple paned. Great location and close to the Tram and the F Train. I loved this hotel and will definitely be back again!
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Review collected in partnership with this hotel
Date of stay: August 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oksana Serbaliuk, Guest Services / Front Office at Graduate New York
Responded Aug 7, 2021
Dear bonniejs Thank you kindly for your words. We are so thrilled to read that we left a lasting impression on you and that you enjoyed your time with us. We are looking forward to meeting and greeting you again! Best regards, Oksana Serbaliuk Senior Operations Manager
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Andy wrote a review Apr 2022
Leyland, United Kingdom8 contributions3 helpful votes
3.0 of 5 bubbles
Booked a Queen Queen room for myself and two kids (12 & 15).

Location:

Basically brilliant. The views were amazing and access via the air tram or F line metro were really easy.

Room:

Absolutely fine. Shower was a little feeble, but beds were very comfortable. No tea or coffee and bottles of water in the room were $5!

Was there for 4 nights and no maid service unless you asked which was unusual.

Food:

Only had breakfast which was “included”. This was a selling point for me as it meant we could have breakfast and then head out for the day without worrying about immediately having to find something to eat.

But breakfast was a complete shambles. Anyone used to European buffet style breakfast will be disappointed. It was supposed to open at 8 but on our first day it was still not open until around 8:30.

The included breakfast consisted of a bowl of fruit and a pastry with juice or tea/coffee. First day we got 4 pastries to share between 3 and a bowl of fruit each. The second day this changed to only being able to have one or the other. And it was one pasty each. It also took 40 mins for our bowl of fruit and pastry to come on the second day.

A lot of people were pretty unimpressed and we didn’t bother for the rest of our trip.

Panorama room bar:

Would like to say this was brilliant but I wouldn’t know. Under 21s weren’t allowed up and the lift didn’t allow you up there with your room key. Although that was not obvious.

One night (Thursday) we came home and dropped the kids off at the room so I could have a look at the bar. Went back down and asked to be allowed up (which required a hotel staff member to activate the lift). I was asked if I had a reservation and said I didn’t but was a guest at the hotel. I was told I wouldn’t be allowed up without a reservation even though I only wanted to go and see the view.

Some people complained that the higher floors could hear the music late into the night, but to be fair I was on 13, so 5 floors down, which was quiet.

Reception staff:

Very pleasant. I was allowed an extra hour on checkout time which helped and check-in/check-out was perfectly fine.

Overall:

I am glad we chose to stay on Roosevelt Island. It may not be so central but the hotel is really close to both the air tram (cable car) and the metro so access was very easy. Plus it was worth it for the views.

If the hotel sorted out the stupid issues it would be really good. But it did put a dampener on the whole experience, so that was a bit of a disappointment.
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Date of stay: April 2022Trip type: Traveled with family
Room Tip: Don’t be fooled by the included breakfast.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_MohitMalhotra, General Manager at Graduate New York
Responded Apr 19, 2022
Thank you for the feedback. While it's great you enjoyed your time with us so much, we regret that our services didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward. We look forward to hosting you again soon for a more positive experience. Mohit Malhotra General Manager
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VashtiL353 wrote a review Jul 2022
New York City, New York5 contributions1 helpful vote
2.0 of 5 bubbles
The Junior Suite was very small, hardly any closet space (as the safe and mini fridge took over half of one side), no coffee/tea in the room. I requested housekeeping 24 hours in advance as they suggested and no one showed up until 3 days later the day before we left in spite of 2 repeated requests. On day one we were told we needed reservations for breakfast (in a half empty room) so I had to have my 96 year old mum wait around just to get a cup of tea. The choices were unusual and frightfully expensive. The Panorama room was nice with a great view but again the food choices were very limited especially if one cannot eat seafood and the prices are very high: a small glass of wine $16, a cocktail drink $18. I stayed here during the window replacements in my apartment complex as I felt I ought to support a Roosevelt Island business. Never again.. This was my 3rd hotel stay in June 2022 so as a frequent traveler I was really disappointed in the overall lack of comfortable amenities and services. Needless to say the staff were not very helpful. I regret not using my numerous hotel points and staying in the city. I had planned to show off to my neighbors who were also thinking of staying there or putting up visiting relatives to Roosevelt Island but now after my uncomfortable stay I simply cannot recommend this hotel.
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Date of stay: June 2022
3.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_MohitMalhotra, General Manager at Graduate New York
Responded Jul 24, 2022
Thank you for taking the time to write your review of your experience. We apologize that you had some challenges during your stay and we will be investigating them to ensure they are addressed. Mohit Malhotra General Manager
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Manolo L wrote a review Sep 2021
52 contributions67 helpful votes
+1
1.0 of 5 bubbles
Room was dirty, found long hair all over the room, bits of food and dusty table top. Bathroom cabinet panel was worn down and had cracks it looked as if it would fall out any time posing a danger. They do not have a housekeeping line or numbers for specific areas of the hotel, only one number for information or request 0 but don’t bother calling them for anything, ie bathroom amenities, towels, tissue paper, coffee, tea, sugar pack as it will never arrive. I had to call them 5 times to remind them and each time a person would answer, speaking in a nonchalant manner, does not apologize and told me the same thing that they will inform the person to bring it, amazing part the same person answered twice but she did not recall I had called earlier. The towels I had asked finally arrived but it took more then an hour. The next night I had run out off coffee pods, called them and after waiting for 1 hr I gave up and didn’t bother
anymore. Female front desk staff also unfriendly and unhelpful, I asked for some information on a place I wanted to visit, she was inpatient and did not want to help. I think the thing that got to me the most out of everything is that they need to improve on their sense of urgency to fur fill guests request as right now don’t have any. I will never stay here again.
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Date of stay: September 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alex K, General Manager at Graduate New York
Responded Sep 19, 2021
We appreciate you taking the time to share your feedback, Manolo. We're deeply disappointed you had such challenges during your time with us and that your stay was anything less then perfect. We regret that your room wasn't refreshed properly. We hold ourselves to a much higher standard so we'll address your concerns with our team to help us rectify these problems moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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WorldTravel wrote a review Sep 2021
West Dennis, Massachusetts43 contributions47 helpful votes
1.0 of 5 bubbles
The Graduate hotel is similar to fast fashion. You wear it once and you never want to wear it again. The hotel is filled with kitschy instagramable ornaments of poor quality. We stayed on the 17th floor in the presidential suite with a sofa bed in our room. The quality of the sofa bed was terrible. A flimsy mattress bought from a cheap discount store providing you with no rest and a severe backache. No coffee machine or complimentary water in the room. No microwave, no dishes and no ice in the fridge or ice tray available. No thought was given to the comfort of the guests.

The bathroom was clean and the towels were plush. Unfortunately the water pressure in the shower was horrid.

For a hotel with over 200 rooms they had only 1 ice machine on the fifth floor. This machine never worked and was unable to dispense any ice. We approached the front desk about this several times but nothing was ever done.

The gym had no water bottles or fresh towels. The gym is built in a cramp space with one small window.

Located on the 18th floor is Panorama, the hotel’s bar. Unfortunately the sound proofing between the 17th & 18th floor is very poor. We felt we were a part of the bar till about 2:30AM at night as we continued to hear music and thumping in our rooms. Sleeping seemed to be out of the question. Around 7:00 AM we awoke to the sound of furniture or other goods being moved around in bar.

Breakfast was promised to us starting at 8:00 AM. Unfortunately when we approached the lobby restaurant at 8:30 AM the restaurant host told us they did not have staff and breakfast would not be served till 9:30 AM. When we finally sat down for breakfast at 9:30 AM the server had no idea what guests needed to be served. The server kept walking from the restaurant to the lobby to confirm with the front desk. As per the server "The restaurant is independent and the hotel does not do a good job communicating the guests needs".

For a property that tries to be hip/cool there was no food available past 10:00 PM on a Saturday night. No vending machine and no lobby market.

My suggestion, step in to take a few photos in the lobby and take in the views of Manhattan from the 18th floor bar. Step straight out afterwards and find yourself a real hotel. The Graduate is nothing more than a flimsy Hollywood set.
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Review collected in partnership with this hotel
Date of stay: September 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alex K, General Manager at Graduate New York
Responded Sep 15, 2021
We appreciate the feedback, IASRiver. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that our accommodations and service didn't exceed your expectations. We hold ourselves to a higher standard so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.
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timbos wrote a review Jul 2021
Houston, Texas44 contributions55 helpful votes
5.0 of 5 bubbles
I want to thank Brent at the front desk for the great experience we had from the start to finish with him personally. He is also a former Ohio person that gave us the best view of the Macy's fireworks and the most excellent views of downtown Manhattan and the East river. This is one of the nicest Hotels (and plenty of space in the junior suite) in the area as we have stayed in downtown with very small rooms. This Hotel is located on Roosevelt Island with aerial tram access to the subway system. We will be back.
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MENDA TENZING, Guest Services / Front Office at Graduate New York
Responded Jul 9, 2021
Dear Timbos, Thank you for taking the time to share your valuable feedback about your recent stay. So pleased to know that you enjoyed your interaction with Brent and we appreciate your acknowledgement to his energetic service. We are so pleased to know that you enjoyed our hotel rooms. Thank you once again for choosing to stay with us and we look forward to your visit in the future.
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Maine_Traveler74 wrote a review Dec 2021
Maine_Traveler91179 contributions106 helpful votes
4.0 of 5 bubbles
We read about the Graduate Hotel on Roosevelt Island and thought that staying on the island with a bit of respite from Manhattan and Queens would be nice. It is a nice location and we enjoyed our stay. The island feels like a little village. There is good access to Queens and Manhattan using the F train to either or the Tram to Manhattan. We found that parking our car was very secure and relatively inexpensive without using a valet. There are multiple places for a breakfast or luch on the island including the hotel.

We had a South facing room on the 16th floor and the view was wonderful but a North facing room or a lower floor would not give you much of a view from the room.

There are downsides to the hotel including needing extra time to get most places in the city. The room was extremely small with almost no closet space or cupboard space. There was no place to keep or work out of your luggage. There was also no hot water or coffee maker in the room (there is a refrigerator). There is also no vent in the bathroom and the heating system is very loud (we turned it off at night and that was fine).
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Date of stay: December 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: High floor facing South
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_MohitMalhotra, General Manager at Graduate New York
Responded Dec 20, 2021
Thank you for the great rating, Maine_Traveler74! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our location and views, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Have a beautiful day! Mohit Malhotra General Manager
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Patricia W wrote a review Apr 2022
East Burke, Vermont39 contributions16 helpful votes
3.0 of 5 bubbles
The Graduate is in a fantastic location. The room was comfortable and clean with firm beds, plenty of pillows and fun decor. The decor throughout the hotel is pretty cool.

It was a big downer, though, to discover no coffee maker in the room. I specifically checked the website for this, and it was listed as available. Nope. To get coffee, you either have to wait till 8 when you can get one complimentary cup of what amounts to warm dishwater from the restaurant, or you have to head out to Starbucks or wherever. Also, the water bottles in the room were $5 each, which is insult to injury when there already is no coffee maker! The body wash dispenser in the shower was empty so I had to call for that. There was no list of numbers to dial to reach hotel services, though the retro phone was very cute -- I tried dialing Zero for the front desk, but was met with silence. I ended up using my mobile to call downstairs. They told me you need to dial Zero, but that clearly didn't work.

These seem like small things but they add up. The hotel is really nice, cool, hip, and comfortable. It wouldn't take that much to make it a top-notch experience. Especially when it comes to having coffee/tea available in the room. I think hotels are using covid as an excuse to strip small comforts away from guests, the way airlines do. It's too bad.
Read more
Date of stay: April 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_MohitMalhotra, General Manager at Graduate New York
Responded Apr 20, 2022
Thank you for the feedback, 632PatriciaW. We regret that your time with us was anything less than perfect. While we're happy that you appreciated our prime location and comfortable accommodations, it's unfortunate our amenities and services didn't exceed your expectations. We strive to ensure our guests have a pleasant experience so we'll be sure to discuss your feedback with the appropriate members of our team moving forward. We hope you allow us the opportunity to share a more positive experience with you soon. Mohit Malhotra General Manager
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karsten1986J wrote a review Sep 2022
Jena, Germany15 contributions8 helpful votes
5.0 of 5 bubbles
Had a great week in the Graduate. The staff was so kind and helpful. The bed was really comfortable. The AC was silent, the windows isolated the rooms from the noise outside properly. Perfect stay for a trip to Manhattan or NYC in general!
Read more
Review collected in partnership with this hotel
Date of stay: September 2022
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_MohitMalhotra, General Manager at Graduate New York
Responded Sep 16, 2022
Thank you for taking the time to leave this wonderful review, karsten1986J! We're thrilled to know you enjoyed your stay at Graduate Roosevelt Island so much! We strive for excellence so we're pleased to hear you appreciated not only our helpful staff and comfortable bedding, but also our quiet and relaxing atmosphere! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit! Mohit Malhotra General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Travelling_Axe
Vancouver, Canada1,967 contribution421 helpful votes
There is a subway station about 2 blocks away and the tram station is about 1 block away. So it's easy to get into Manhattan. Just depends on where you want to go in Manhattan. Expect most places to be a 20-45 min commute depending on if you need to transfer. But definitely not walking distance to much (just a few restaurants and parks).
Rich… asked a question Oct 2023
55 contributions33 helpful votes
Is the roof top bar open in may ?
Answer from BelindaB1964
Accrington, United Kingdom12 contributions2 helpful votes
It was open when we were there in April so I’d say yes, be careful what you order, 2 cocktails cost me $84 lol
sandraursula asked a question Mar 2024
Oberdorf, Switzerland
Hallo, wie lange dauert der Weg zum Time Square mit der Gondel oder Tram?
suegcollins wrote a tip May 2024
Atlanta, Georgia84 contributions27 helpful votes
5.0 of 5 bubbles
"Book a room overlooking Southpointe park and the East River. "
Read full review
Jade wrote a tip May 2024
Malta12 contributions1 helpful vote
5.0 of 5 bubbles
"Avoid the bus at night from Queens as it can get quite confusing if it’s your first time traveling to the hotel."
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Ellie T wrote a tip Apr 2024
London, United Kingdom190 contributions67 helpful votes
5.0 of 5 bubbles
"Free tea and coffee on a morning"
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Cen L wrote a tip Jan 2024
1 contribution
1.0 of 5 bubbles
"Please ensure to capture a screenshot upon completing the booking since the email confirmation lacks price details. Hotel overcharges."
Read full review
Matt S wrote a tip Dec 2023
London, United Kingdom122 contributions3 helpful votes
5.0 of 5 bubbles
"Go early or late via the Air Train to avoid the crowds"
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PRICE RANGE
₱17,192 - ₱24,996 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityRoosevelt Island
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRADUATE NEW YORK - UPDATED 2024 Hotel Reviews & Price Comparison (New York City) - Tripadvisor

Frequently Asked Questions about Graduate New York
Which popular attractions are close to Graduate New York?
Nearby attractions include Gantry Plaza State Park (1.1 km), Roosevelt Island (0.6 km), and Four Freedoms Park (0.7 km).
What are some of the property amenities at Graduate New York?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Graduate New York?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Graduate New York?
Conveniently located restaurants include Club A Steakhouse, OBAO Noodles & BBQ, and EatWith: Diana of New York City.
Are there opportunities to exercise at Graduate New York?
Yes, guests have access to a fitness centre during their stay.
Are there any historical sites close to Graduate New York?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (6.9 km), World Trade Center Memorial Foundation (6.9 km), and Hamilton Park (5.4 km).
Is Graduate New York accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.
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