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140 W 24th St, New York City, NY 10011-1980
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12 people are viewing this hotel
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Traveler (158)
Room & Suite (76)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 29/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Place New York/Chelsea
Updated 29/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#333 of 512 hotels in New York City
Location
Cleanliness
Service
Value
Stay in the eclectic and bustling Chelsea neighborhood, and be within walking distance of Hudson Yards, Madison Square Garden, museums, parks (including the elevated High Line), and more. At Hyatt Place New York / Chelsea, many of our rooms offer incredible skyline views including the Empire State Building and the World Trade Center, minutes from Penn Station and close to the major NYC airports. Our hotel is a convenient jumping off point for exploring the Big Apple.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Aerobics offsite
Bicycle tours
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Paid private parking nearby
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Bowling offsite
Taxi service
Business Center with Internet Access
Photo copier / fax In business center
Rooftop terrace
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Desk
Housekeeping
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Languages Spoken
English, Spanish, Italian
Hotel links
Special Offer:Member Rate - Click Book Now

Location

Full view
100Great for walkers
Grade: 100 out of 100
415Restaurantswithin 0.5 km
93Attractionswithin 0.5 km
232Reviews3Q+A19Room tips
Traveler rating
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  • 23
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Most Recent
255jamesR wrote a review Yesterday
Melbourne, Florida3 contributions3 helpful votes
This location was perfect. if you enjoy walking in Manhattan this hotel is close to everything..shopping,dining,subway located around the corner Plus the staff is very friendly and informative We had a great unobstructed view of the Empire State Building from our 39th floor room
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Travelover02 wrote a review Jun 2022
Vancouver, Canada44 contributions41 helpful votes
Hotel's Favorite
Excellent location, service and breakfast. Elevators are not synched very well, and wait times can be long when hotel is busy. Very close to subway, highline, Chelsea Market, and other landmarks. Lots of good restaurants close by, but better ones require reservations.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Eric B wrote a review Yesterday
St Martin, United Kingdom2 contributions
Very friendly Security team and hotel cleaning staff was on point. However, the elevators are brutal and the crowds in the lobby and 2nd floor (for breakfast) is overwhelming. This is a tough one for me to review...pretty high price for enduring the large crowds and the super long wait for elevators.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Diane D wrote a review Yesterday
Reading, Pennsylvania4 contributions
We enjoyed our stay at the hotel. The rooms were clean, the beds were comfy, the a/c worked great, and our view from the 43rd floor was spectacular. The staff greeted you with a smile and were helpful if needed. The breakfast was crowded but had nice options to choose from.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GCC Property Reviews, Owner at Hyatt Place New York/Chelsea
Responded yesterday
Hello dianednjpa, We are glad you enjoyed the cleanliness of our hotel and the view. We thank you for sharing your experience with us and hope to welcome you again the next time you are in NY. Kindly, Anisa
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mc333 wrote a review 6 Aug
26 contributions5 helpful votes
This well designed room is small but includes a king bed and pull-out couch. Bathroom is is also small but plenty of room for one at a time...nice shower. Breakfast was surprisingly better than expected. Hotel is new, clean and modern. We arrived around 10am and were pleasantly surprised that a room was available. Room darkening shades did the job.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GCC Property Reviews, Owner at Hyatt Place New York/Chelsea
Responded 4 days ago
Hello michaelcV2295OC, We are glad you enjoyed the breakfast and the cleanliness of our hotel. We thank you for sharing your experience with us and hope to welcome you again the next time you are in New York. Kindly, Anisa
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Zhang Y wrote a review 5 Aug
1 contribution
My flight got delayed so I called in early morning to make sure my room is reserved! However, when I arrive at 2am after a long flight and tired day, front desk told me, this hotel is over sold, and my room is not available any more?!! I can never imagine this would happen to a Hyatt chain hotel! Don’t ever come to this hotel! Unless you plan to sleep On the street or you are able to walk on the street 2am to find another hotel!
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GCC Property Reviews, Owner at Hyatt Place New York/Chelsea
Responded 4 days ago
Hello 860zhangy, We do apologize if there was any miscommunication or inconvenience with your accommodations at check in. We appreciate your insights and feedback and will be sure to share your feedback with our upper management to address properly. We truly value your insights and hope to welcome you back again. Kind Regards, Anisa
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c0llins63 wrote a review 4 Aug
Fort Lauderdale, Florida1 contribution
Clean hotel. Great views. The stampede to free breakfast created a nightmare elevator jam in the morning. They should get rid of the breakfast. Desperate people would ride all the way to the top just to get an elevator then all the way back down.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GCC Property Reviews, Owner at Hyatt Place New York/Chelsea
Responded 5 days ago
Hello C0llins63, We are glad you enjoyed the cleanliness of our hotel and happy the views were enjoyable as well. We do apologize if the breakfast or elevators caused any inconvenience. We appreciate your feedback and hope to welcome you again soon. Best, Anisa
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je5793 wrote a review 2 Aug
1 contribution
After reading reviews I was skeptical but glad I kept this booking. Service was exceptional and staff was always willing to help. They offer baggage to be held while waiting for a room and when I came to checkin it was held in a secure area where noone is allowed. Keep in mind the room was on the smaller side but it is New York and the view was a wow factor! The rooms are updated which was a plus. I never waited long for an elevator even being on floor 42.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GCC Property Reviews, Owner at Hyatt Place New York/Chelsea
Responded 6 days ago
Hello je5793, We are glad our services met expectations and happy to hear about the willingness to help from our staff. We are glad you enjoyed your stay with us. Thank you for sharing your feedback, we hope to welcome you again soon! Best Regards, Anisa
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Bernadett L wrote a review 2 Aug
4 contributions
There are so many things to mention. The rooms are small and the aircon is noisy. Breakfast from 6-9 am. Why this timing? From 8.30 am don't even dream getting down quick with the lifts. At this time everyone is trying to come down for breakfast. I have waited 23 minutes for the lifts one morning. 45 floors, 10 rooms on each floor and there are 4 lifts(which staffs also use and they can over ride them). You do the maths! After the first day we gave up on breakfast. Not to mention the size of breakfast room. Good luck finding a table. Nobody had an idea to extend breakfast hours instead of putting a poster in the lifts explaining how busy it gets during this hour? We had an issue with the aircon during the night, at 4am decided to make an unbelievable sound. Went down to reception and make Shaun listen to the recording. He agreed this room is not fit for the purpose so he told us to pack up, wake the kids up and come down 20 floors so he can see we left the room and then he can gave me the keys for an other room on the 21th floor (one floor higher than my original room). He clearly has no understanding of what packing involves. It would have taken me hours. I suggested that he gave the key for the room on floor above so I can just move my stuff bit by bit without packing everything into the suitcases. HE REFUSED the only sensible solution at 4 am. Me and my husband had no sleep for that night. Next day an engineer came to fix the problem which solved the issue for an other two days before the noise started again. Front desk staff understood my frustration of packing up and agreed to gave me the keys for the other room so I can move by belongings bit by bit until Shaun butted in and he over ruled her decision. I needed to call the manager who said I can move whatever way I want and sent the bellboy with the trolley to help. Shaun is an unpleasant , unkind person who lacks of empathy which is a vital quality of the front desk staff. Elaine in the other hand is everything Shaun is not. Really Hyatt?
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Date of stay: July 2022
Value
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Room Tip: Higher floors have better view
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GCC Property Reviews, Owner at Hyatt Place New York/Chelsea
Responded 1 week ago
Dear dettyI2021, Thank you for the feedback. We apologize for the inconvenience with breakfast and for the noisy air-conditioner. I am sorry to hear about your experience with moving rooms. We will pass along your comments to our management team. Thank you for taking time to share your experience. We do hope to have the opportunity to provide a better stay in the future. Kind regards, Tonya
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Gaia wrote a review 1 Aug
5 contributions
I loved the place and the view from my room. Unfortunately I arrived too early for the check in so I waited some time in the terrace which is very cozy and beautiful, Zia was so kind to offer me a burger and a beer for the inconvenient and kept me company. The food was amazing by the way, and the breakfast too!
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GCC Property Reviews, Owner at Hyatt Place New York/Chelsea
Responded 1 week ago
Hello Gaiagcp, Thank you for your kind words! We're so glad to hear that you enjoyed our hotel and the amazing view from your room. It's great to know that Zia and our team provided great service, and you enjoyed our food. It was a pleasure to host you, and we hope that you'll return! -Toya
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PRICE RANGE
US$221 - US$372 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Chelsea
NUMBER OF ROOMS
510
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Frequently Asked Questions about Hyatt Place New York/Chelsea
Which popular attractions are close to Hyatt Place New York/Chelsea?
Nearby attractions include Escape the Room NYC (0.4 km), Chelsea (0.1 km), and Eataly (0.4 km).
What are some of the property amenities at Hyatt Place New York/Chelsea?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hyatt Place New York/Chelsea?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place New York/Chelsea?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Place New York/Chelsea?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Place New York/Chelsea?
Conveniently located restaurants include Johny's Luncheonette, Brooklyn Bagel & Coffee Company, and Momoya Chelsea.
Are there opportunities to exercise at Hyatt Place New York/Chelsea?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hyatt Place New York/Chelsea?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Place New York/Chelsea?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hyatt Place New York/Chelsea?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to Hyatt Place New York/Chelsea?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (4.0 km), World Trade Center Memorial Foundation (4.0 km), and Hamilton Park (3.4 km).
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