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351 W 38th St, New York City, NY 10018-2914
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$179
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Traveler (50)
Room & Suite (35)
Dining (7)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 09/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 524 hotels in New York City
Location
Cleanliness
Service
Value
Nestled between Times Square, the Garment District and Hudson Yards, Arlo Midtown offers 489 thoughtfully designed rooms focused on marrying natural and contemporary elements. Guest rooms average 175 square feet and range from our signature King Rooms to our luxurious Arlo Suite. Featuring calming color palettes of blue and grey with brushed metal and leather accents, guest rooms also include modern amenities such as bedside wireless charging stations, 55” LED TVs, backlit bathroom mirrors and digital "Do Not Disturb".
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Patio
Taxi service
Rooftop terrace
Coffee shop
Restaurant
Breakfast available
24-hour security
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Hotel links
Special Rate:Save Up to 15% When You Stay Longer

Location

Full view
100Great for walkers
Grade: 100 out of 100
397Restaurantswithin 0.5 km
105Attractionswithin 0.5 km
193Reviews6Q+A19Room tips
Traveler rating
  • 178
  • 11
  • 3
  • 1
  • 3
Time of year
Traveler type
Language
Selected filters
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  • English
sylvia o wrote a review Yesterday
1 contribution
Sydney who works the front desk was a absolute gentleman he was so accommodating in helping us how to get around in the area. Beautiful room and the roof top bar was so breath taking. Highly recommend this beautiful Hotel
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Date of stay: October 2021Trip type: Traveled with friends
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likjemd wrote a review Aug 2021
Idaho Falls, Idaho4 contributions1 helpful vote
Hotel's Favorite
Upon arrival to this beautiful hotel we were welcomed by amazing staff Aaron and Arthur. The hotel is so pleasant and extremely clean with a great modern twist. The hospitality of Arthur and Aaron are above and beyond from the minute we entered the hotel lobby. They met and exceeded my expectations from the moment we arrived to this hotel. All respect for these guys at the reception , they are doing an amazing job here , a true sample of hospitality. Will definitely write another review for the hotel , since we just checked in, but definitely wanted to give my highest thanks to these guys after my warmest welcome here ! Excellent hotel with the amazing staff!
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Date of stay: August 2021Trip type: Traveled with family
1 Helpful vote
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Response from Richard Tucker, Guest Services / Front Office at Arlo Midtown
Responded 10 Aug 2021
Hi Likjem! We are thrilled to hear that Arthur and Aaron went above and beyond, exceeding your expectations to ensure that you felt welcomed on arrival. We are inspired by the work that they do and are so thankful that you have recognized them for their amazing hospitality. Please let us know if there is anything we can do to help make you feel more at home! Warm Regards, Richard Tucker Hotel Manager
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Ro H wrote a review Yesterday
1 contribution
Stayed here for our birthday trip with a few girlfriends. The hotel is in a great location, pretty central to most attractions. Boutique feel with all the vibes, great rooftop bar and lower level coffee shop. Michael was great during check in and throughout our whole stay, with excellent customer service and attention. Would hands down stay here again!
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Date of stay: October 2021Trip type: Traveled with friends
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Darryl C wrote a review Yesterday
Washington DC, District of Columbia1 contribution
Hotel and staff are amazing here! The decor is effortlessly edgy and comfortable at the same time. Music in the lobby is like the soundtrack of my soul. There is definitely a focus on functionality and ease of use throughout the hotel. QR codes for food ordering. Little nooks and spaces in the lobby for working and mingling. Charging ports are everywhere. The rooms are very well appointed with great shower heads and the most comfortable beds anywhere. Richard and Maggie lead an amazing hotel team with a focus on hospitality. Thanks for making my stay in NYC comfortable and satisfying.
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Date of stay: October 2021
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Take advantage of the sunroom/atrium area for a quick coffee before or during work!
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MsSensible wrote a review 17 Oct
St Petersburg, Fl62 contributions26 helpful votes
Eh. Meh. Two night stay. 1st shower lukewarm if that. 19th floor. Nice room but compact even for NYC. Have stayed at multiple hotels in NYC & what was my smallest room, Roommate Grace was larger. Staff at desk- not so friendly. Birthday celebration. No acknowoddgement. Can hear every noise outside room door, 19th floor. No wash cloths, why? Where is the logic? Room gets moist humid without air on 67. Why? Cafe opens at 7; batista says we don't give change, we round up. I see change in register. I ask for receipt, it shows change was due. I ask why no change? I tip 20-25%, I don't appreciate staff taking a tip before one is offered or declined. Not impressed. Price is high enough to warrant no negative experience.
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: Great location proximity to 42nd Street, Broadway, subway, etc. Late night pizza down the street,...
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Response from Kelsey Hamer, Guest Services / Front Office at Arlo Midtown
Responded 2 days ago
Hello There, Thank you for reviewing your stay with us. I am very sorry you did not enjoy your stay with us. Our room sizes do vary about 30 square feet depending on the layout you have so I am very sorry the layout was not to your liking. We frequently get complimented on the friendliness of the front desk staff so I am very surprised to see you did not have the same experience. We try our best to acknowledge all guest celebrations so I am sorry yours was missed with us. I will follow up in regards to the rounding up change to see if this is standard practice for our coffee bar. It seems like we did not hit the mark on this stay so I encourage you to reach out to us to see if we can try again in the future to provide an experience that better aligns with the Arlo standard.
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LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Garment District
NUMBER OF ROOMS
489
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Frequently Asked Questions about Arlo Midtown
Which popular attractions are close to Arlo Midtown?
Nearby attractions include Mission Escape Games (0.3 km), Exit Escape Room (0.4 km), and Shop Gotham NYC Shopping Tours (0.4 km).
What are some of the property amenities at Arlo Midtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Arlo Midtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Arlo Midtown?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Arlo Midtown?
Conveniently located restaurants include Liberty Bagels Midtown, Il Punto, and Black Iron Burger.
Are there opportunities to exercise at Arlo Midtown?
Yes, guests have access to a fitness centre during their stay.
Which languages are spoken by the staff at Arlo Midtown?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Arlo Midtown?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.2 km), World Trade Center Memorial Foundation (5.2 km), and Hamilton Park (2.5 km).
Does Arlo Midtown have any great views?
Yes, guests often enjoy the city view available here.
Is Arlo Midtown accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.