I have stayed with Arlo Soho twice, and when I saw that a midtown location had opened I was ecstatic! Arlo has great service, a good vibe and aesthetic, and the rooms are always clean and bright. I have now stayed in Midtown twice, and will always be back when in town. I recommend it to my friends and clients all of the time because I am confident in Arlo’s delivery and convenient location. I am hoping for a city terrace room to be available for me someday! Thank you always for a pleasurable stay.
Upon arrival to this beautiful hotel we were welcomed by amazing staff Aaron and Arthur. The hotel is so pleasant and extremely clean with a great modern twist. The hospitality of Arthur and Aaron are above and beyond from the minute we entered the hotel lobby. They met and exceeded my expectations from the moment we arrived to this hotel. All respect for these guys at the reception , they are doing an amazing job here , a true sample of hospitality. Will definitely write another review for the hotel , since we just checked in, but definitely wanted to give my highest thanks to these guys after my warmest welcome here ! Excellent hotel with the amazing staff!
The Arlo Midtown was definitely very clean and welcoming. Musa Goodman and the entire front desk staff were very friendly and pleasant. We will definitely stay in the future. We could not have asked for a more enjoyable stay.
Thank you Alex (R) for being so kind & helpful😊 I always felt welcome at Arlo Midtown and enjoyed my time in NYC very much! My impression of the hotel‘s style is modern chic, like it! :) I also enjoyed the possibility of bringing my own breakfast to the rooftop and of starting my day there in a calm atmosphere. Moreover you can take advantage of the central location of Arlo (->>)Midtown :) Possible improvements: - Cleaner windows for the best view🙌🏻 - An area at the rooftop bar for Hotel Guests, where you can also hang out from 4pm on without ordering anything
Alex at the front desk was very helpful and sweet! This hotel was clean and safe. Helped us out with great suggestion on transportation and dinning. If we go back to THE BIG APPLE we would stay here again!
I have to admit this hotel is not only fantastic but the staff is amazing! Especially Alex and Amethyst- they took care of me!!! Always smiling and ready to help! Thanks Arlo for hiring folks that care and will go the extra mile. Check them out at the front desk and say hi! Trust me, you won’t meet anyone more welcoming and friendly! Can’t wait to see y’all again! Thanks!
This hotel offers fantastic value if you need to be in this part of this city ( time square / Central Park). The room is very clean + modern and is large enough to be very comfortable. Despite not having a table to work at in the room there is a lot of public space (eg coffee shop, rooftop bar) to work. The only amenities in the room are shampoo/conditioner and body wash so you’ll need to bring a toothbrush and buy your coffee downstairs. There’s also a bit of noise from the hallways (can hear people talking and doors closing) so be aware of that.
Make sure you check the beds, was eaten alive!!! Disgusting....Never would of thought this would happen. I should have asked for a refund, my legs are all full of blisters. Just terrible. Hate putting negative reviews, but this is uncalled for.
The staff were very accommodating and the hotel was clean and welcoming. The following receptionists were amazing: Alex, Aries and Marie. Marie was able to save us money by showing us how to catch the ferry and see NY. Aries helped us with our tour by using the citi bikes and providing us with a drink and breakfast voucher after encountering some difficulty with finding nearby bike ports. Alex was overall very accommodating and came up to the room to assist with the Netflix setup. Great job to your staff. Please recognize them forntheir care and concern in some type of way.
Clean, modern, beautiful tiny rooftop bar, friendly people, good music, fastest lift ever, very near to Time Square and also High Line, I've only missed some vegan breakfast. Can absolutely recommend this hotel!!