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Kimpton Muse Hotel

3,336 reviews
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Traveler (825)
Room & Suite (506)
Dining (33)
Overview
  • Excellent65%
  • Very good25%
  • Average6%
  • Poor3%
  • Terrible1%
Travelers talk about
“times square”(933 reviews)
“wine hour”(141 reviews)
“wine reception”(91 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star Hotel
All hotel details
Offers from Kimpton Muse Hotel
Special Offer: Lock It In: Up To 15% Off
Hotel packages
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Reviews (3,336)Write a Review
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2,011
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Show reviews that mention
All reviewstimes squarewine hourwine receptionnew yorkfree winemini barthe theater districthalf blockfront desk staffeach eveningbottle of champagneperfect locationgreat boutique hotelcupcakesbroadway showsstreet noiseby nyc standards
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1 - 5 of 3,042 reviews
Reviewed 5 days ago via mobile

After a bad experience at another hotel chain we made a last minute reservation at Kimpton Muse and it was the best decision we made. The staff is always so friendly and accommodating. They knew we had a long night and upgraded us to a...More

Thank mimisfaveplace
Response from Steven W, Manager at Kimpton Muse HotelResponded 4 days ago

Thank you for the perfect rating and review of The Muse Hotel! I am truly excited to hear that after a bad experience with another hotel chain you chose to stay with us and you enjoyed our property so greatly! It was our pleasure having...More

Reviewed 5 days ago

We stayed here for 5 nights for the first part of our honeymoon. The location is very close to Times Square which is good for tourist, however we would probably stay a little further out because it was a bit busy and noisy for us...More

Thank kerrie_london12
Response from Steven W, Manager at Kimpton Muse HotelResponded 4 days ago

Thank you for the great rating of The Muse Hotel! I am so pleased to hear that you had a great Honeymoon vacation while stay with us! I can't wait to tell Daniel and our staff how their friendly and helpful service made you stay...More

Reviewed 6 days ago

A lovely boutique hotel at the heart of Time Sq. beautiful rooms, very clean, excellent breakfast (expensive yet wonderful). More than anything fantastic people holding the fort. The doormen, one of them always notices the guests coming in opening the door with a welcoming smile,...More

Thank Taliab B
Response from Steven W, Manager at Kimpton Muse HotelResponded 4 days ago

Thank you Tallab for the amazing review of The Muse Hotel and our fantastic staff! I am so pleased to hear that The most important and best part of your experience at our property was with our staff and our great location! We greatly look...More

Reviewed 1 week ago via mobile

Check in was awful as we had an issue with credit cards being in a different name to the booking. Daniel was very pleasant, the Manager he called over was the opposite. Made my friend feel very uncomfortable & was awkward for all of us....More

Thank OLDFART40
Response from Steven W, Manager at Kimpton Muse HotelResponded 5 days ago

Thank you for taking the time to review your experience. I am pleased to hear that Daniel was able to make a positive impact on your stay. I am also pleased to hear that you enjoyed the size of our guestrooms and the location of...More

Reviewed 1 week ago

We had company from out of town, and suggested this hotel to stay. We have eaten here, and it was beyond regular expectation, as was the service! We decided to spend the night, and, the rooms were very comfortable, beautiful! The only down side was...More

Thank eventsbythirteen
Response from Steven W, Manager at Kimpton Muse HotelResponded 5 days ago

Thank you for the perfect 5 out of 5 rating of The Muse Hotel! I am so pleased to hear that decided to spend the night with us and think our hotel is comfortable and beautiful! We cannot wait to welcome you back again soon!

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
US$214 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in New York City
#21 Family Hotel in New York City
#37 Romantic Hotel in New York City
#62 Business Hotel in New York City
#71 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$214 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in New York City
#21 Family Hotel in New York City
#37 Romantic Hotel in New York City
#62 Business Hotel in New York City
#71 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveler (825)
Room & Suite (506)
Dining (33)
Pool & Beach (1)
Business Center & Event Rooms (6)
Amenities (5)
Family and Play Areas (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Scott G
February 1, 2018|
AnswerShow all 14 answers
Response from princesslollipop | Reviewed this property |
I have to be honest I found the rooms to be pretty sound proof. Nothing is quiet in NYC so be prepared for lots of noise. I have stayed in other hotels in area- and found it was a nice rest.
0
Votes
Jackie P
October 25, 2017|
AnswerShow all 3 answers
Response from Bosn4 | Reviewed this property |
Not sure. Maybe the Irish bar around the corner.
0
Votes
Holly R
May 26, 2017|
AnswerShow all 11 answers
Response from Donna K | Reviewed this property |
There was a fridge in our rooms. Don't recall the microwave, but they may have in some rooms.
0
Votes
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12345618
Room Tips
"High Floor"
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"easy elevator accees"
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"Ask for a corner room if possible, ours was very quiet and had great views of Times Square"
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"ask to be away from the lift"
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