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Room & Suite (1407)
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Overview
  • Excellent28%
  • Very good36%
  • Average19%
  • Poor9%
  • Terrible8%
Travelers talk about
“city kitchen”(572 reviews)
“district m”(350 reviews)
“new york”(1,670 reviews)
AMENITIES
Free Internet
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
4 Star Hotel
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Offers from Row NYC Hotel
Special Price: Up to 25% OFF+3 REWARDS
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Special Price: Up to 25% OFF+3 REWARDS
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (21,745)
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All reviewscity kitchendistrict mnew yorkmilford plazagreat locationtimes squarerooms are smallbusy hotelaround the cornerstreet noisesubway stationcentral parkelevatornycbroadwayblockhip
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1 - 5 of 15,962 reviews
Reviewed yesterday

Front desk think they’re celebrities, fake nails and look down in weary travelers-parking is not included no matter what they tell you while booking. Two nights = $170 for valet. Only Bellman were down to earth

Review collected in partnership with this hotel
Thank Jennifer B
Reviewed yesterday

I thought it was great however the towel rack in the bathroom was broken and there was trash on the window sill in the bathroom when we checked in. Location was excellent but lines to check in were insane but once we got to the...More

Review collected in partnership with this hotel
Thank katt9872018
Reviewed yesterday

Cleanliness is a major issue.. no security to keep the drug dealers away from the front door.. or the aggressive panhandlers. Our room had hair and boogers on the bed+pillow. The floors were just gross.

Review collected in partnership with this hotel
Thank Jeremy70s
Reviewed yesterday

And not even a coffee maker. Thank goodness for Dunkin Donuts. Besides it being a close, neutral location to various events the rest was a let down. Each time we asked a concierge how to get somewhere, we were misdirected. They were close..More

Review collected in partnership with this hotel
Thank Mari R
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded yesterday

We appreciate your feedback, Mari. It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the...More

Reviewed yesterday via mobile

By far the best thing about this hotel is it’s location. We picked it based on a friend’s recommendation which was clear-eyed and concise so we knew what to expect. It’s not a top hotel although it’s not cheap but then what is in New...More

1  Thank David F
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded yesterday

Thanks for the great review, David! We're happy you enjoyed your experience with us! The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests. It's fantastic you appreciated our convenient location so...More

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Most Booked Properties in New York City
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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Restaurant
Free Internet
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Business Center with Internet Access
Multilingual Staff
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
US$170 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in New York City
#213 Luxury Hotel in New York City
#225 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$170 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in New York City
#213 Luxury Hotel in New York City
#225 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (3883)
Room & Suite (1407)
Dining (85)
Pool & Beach (1)
Family and Play Areas (14)
Business Center & Event Rooms (12)
Amenities (6)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Andrea W
22 April 2018|
AnswerShow all 4 answers
Response from David M | Reviewed this property |
Hi - Lines A,C and E go to New York Port Authority 42nd Street. You can buy a metro card unlimited travel on bus and subway for $33 which lasts for a week. If you use the cross town bus you need to put your card in the... More
0
Votes
Damjan B
Addition to what i wrote above: 1. I havent sleep properly for two nights already, because your room's noise is unbearable. I went to the reception and kindly asked for at least a bit quieter room 3 times already. All i got was obnoxious either "at this hour? .. impossible .. come at the morning with all the bags till 12am", so i did 2 times, and i got again, either it is too early, so rooms are not ready or its too late, to change a room...why? god knows!!!...nobody cares, to write down my remark, to at least try to make my stay a bit bearable, nope, not a chance... i get an answer like in 1920 when people tried to get paied for their work.. i quote: " impossible, next in line!! "... if this is how you treat people, then, well, god help you. What saves you is fantastic location, but that is ALL! 2. I kindly requested house keeping at 1:00pm, i went outside the room, and i returned few minutes before i decided to write this review at 7:15pm... my room is undone as i left it. NO house keeping. Quite a joke, but not really when you are as tired as me, because sleeping in the steam engine deck!!! Seems whatever i try fails in your property. So once again: "Bottom line, I do NOT recommend this property and will not be returning." Thank you for being helpful! (NOT)
30 March 2018|
AnswerShow all 2 answers
Response from David M | Reviewed this property |
I asked to change rooms and yes they said not possible at night but I went back at 9.30 and they changed it but I need to vacate the room between 10.00am and 5.00pm. With room cleaning I just talked to the cleaners and told... More
0
Votes
jcpc1969
30 March 2018|
AnswerShow all 2 answers
Response from Vanessa N | Reviewed this property |
Only resort fees 32 dollars
1
Vote
Room Tips
"Deluxe. Clean. Small. Decent view."
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"How about a pillow"
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"None it wasn’t deserved!"
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"Small room, but that is expected in New York. We had a Deluxe Room with City View."
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