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Traveler (184)
Room & Suite (58)
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Moxy NYC Downtown
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#218 of 515 hotels in New York City
Location
Cleanliness
Service
Value
Moxy NYC Downtown, located in the heart of the financial district of lower Manhattan, a hotel that breaks the rules by design - a basketball court, arcade, co-working Recreation space and cocktails for days. Moxy NYC Downtown is an excellent choice for travelers visiting NYC, offering a luxury environment alongside many helpful amenities designed to enhance your stay. Its 298 guest rooms, custom designed with natural light, upgraded finishes and playful attention to detail lend itself to the demands of today’s every day traveler.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Aerobics
Books, DVDs, music for children
Children's television networks
Parking
Wifi
Yoga classes
Yoga room
Fitness classes
Personal trainer
Restaurant
Breakfast available
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Evening entertainment
Board games / puzzles
Nightclub / DJ
Video game console
Indoor play area for children
Conference facilities
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Non-smoking hotel
Shared lounge / TV area
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Trendy
Languages Spoken
English, Spanish
Hotel links
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339Reviews29Q+A41Room tips
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cbj327 wrote a review 3 Oct
2 contributions
I had an awesome trip to New York during Climate Week and had an unfortunate flight schedule. Amanda made sure I was taken care of during my stay. I'm so thankful. Comfy bed, sheets, blackout curtains, etc. Thanks again Amanda.
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Date of stay: September 2022
Value
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded 2 days ago
Dear cbj327, Thank you for taking the time to share that your stay at Moxy NYC Downtown was perfect in every way. It is great to know you enjoyed the caring service provided by Amanda, and we will surely relay your kind remarks to her. We are also happy to read you appreciated our comfortable beds and curtains. We value your business and look forward to hosting you again on your next visit to the area. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jacquibr123 wrote a review Jun 2022
New York City, New York17 contributions33 helpful votes
Hotel's Favorite
Stayed for the night with my service bulldog for a mini staycation and couldn’t have been more pleased … the room is small but SO SO well designed… comfortable bed, cool hanging chair, comfy bed and SUPER soundproof. The lobby is H U G E and fun with tons of space to tuck yourself in and read or work … nice vibe and really lovely staff … will definitely be coming back for a stay *if from out of town the location is perfect … walking distance to all downtown attractions and tucked on a low traffic block a stones throw from all major subway lines
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Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 5 Jun 2022
Dear jacquibr123, Thank you for choosing to stay with us at the Moxy NYC Downtown and for taking the time to post your excellent review. We are delighted to read you were pleased not only with your efficiently-designed room and our inviting lobby but also with our spirited crew and terrific location. There is much to see and do in our exciting city, and we love knowing our guests are so close to many great attractions. We appreciate your business and look forward to welcoming you and your furry friend again for another seamless experience. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NorthbyEast wrote a review Sep 2022
Chicago, Illinois30 contributions8 helpful votes
Hey Moxy Downtown! Many of your guests, myself included, were unable to shower on the morning of Tuesday September 20th due to lack of water in the hotel. While I understand sometimes these things happen and they are beyond your control, what is in your control is the manner in which your staff responds to inquiries about why there was no water. Being rudely handed a bottle of water and wash cloth (after a morning run and 45 minutes before a big business meeting) was not a great way to start the day. Moreover, the promised "consideration" of a commensurate adjustment to my bill did not happen either. Is there an appropriate person and contact details with whom I can discuss this experience?
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded 5 days ago
Hello NorthbyEast, Thank you for choosing us and taking the time to share your review. We are so sorry for the unexpected water outage during your business visit and for the less-than-desirable service from our crew. Our primary focus is on outstanding hospitality to every guest; therefore, we have addressed this with the appropriate individuals. We also apologize for the additional concern you outlined. We are grateful for your thoughts on this matter and also for your patience. You have our assurance that we will address your comments appropriately. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
davekaveh wrote a review Sep 2022
18 contributions2 helpful votes
Highly recommended. Very nice spot in a good location. Brittney is so helpful snd friendly. We stayed during busy fashion week time but this is a well run spot that doesn’t skip a beat. Cool lobby area with bar and games too
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded 3 weeks ago
Dear davekaveh7, Thank you for choosing us and for the terrific review. We enjoyed having you as our guest at Moxy NYC Downtown. It is great to know that our convenient location, trendy hotel, and incredible Crew made your stay even more memorable. Making our guests feel at home is what we love to do, and we will pass along your generous compliments to Brittney. We appreciate your kind recommendation and hope you will revisit us soon the next time you are in the area. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Felicia M wrote a review Aug 2022
1 contribution
I had the pleasure of staying here this past weekend for a work trip and I was completely blown away by the level of service + attention to detail. The front desk, bar and bell hop went above and beyond to make sure my team and I had everything we needed for our work event. No ask was too big or too small. A huge thank you to Ralph, Chelsea and Miguel for making this my best work trip to NYC to date. I will definitely be back to this location.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 29 Aug 2022
Dear feliciamM8755IT, Thank you for staying with us at the Moxy NYC Downtown while you were here for your business trip and for taking the time to post your excellent review. We appreciate you recognizing our dedication to exceptional hospitality. We are delighted that the outstanding service we provided far exceeded your expectations, and we will certainly share your warm compliments with our crew, particularly Ralph, Chelsea, and Miguel. We look forward to hosting you again for another memorable experience. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Footprints765376 wrote a review Aug 2022
1 contribution2 helpful votes
I stayed here with my daughter in the beginning of august for 9 days. The room was clean and the beds were comfortable, but it was extremely tiny. We had a two queen room with a swing, there was no desk and no dresser. The room looked out to other rooms so I stopped opening the blinds. The bathroom is a decent size but the actual room is so small you have to be extremely careful walking to the beds so you don’t get hurt. There is no closet and no where to put your luggage. There are no ice machines so that has to be requested from the front desk. I will say, they brought things up fairly quickly when I asked. You have to take two separate elevators to get to the guest rooms. My biggest complaint is that the hotel puts an extremely large hold on your credit card on file daily. We were staying there on points and by then end of the trip had a ridiculous $22,000 hold on our credit card which took a while to straighten out. We heard several people complaining about the same issue. We never had anything like that happen at any other Marriott before. Location wise this was convenient for where we needed to be, however I would never stay here again, I would rather walk further. It might be okay for a very short stay with minimal luggage, but watch your charges daily!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 22 Aug 2022
Dear Footprints765376, Thank you very much for choosing us and offering your feedback. We are very sorry for the disappointment with the size of your room. Our rooms were designed to be cozy and hyper-efficient, providing all of the little things that today's jet-setter is looking for. We also apologize for the financial issues you went through, but it is good to know that it was resolved to your satisfaction. Our primary focus is on outstanding hospitality to every guest; therefore, we have addressed this with the appropriate individuals, and we are very grateful for your patience. Please revisit as we would welcome another opportunity to make your next stay exceptional. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mgpowers1 wrote a review Aug 2022
New York City, New York10 contributions12 helpful votes
I lived in Manhattan almost all of my adult life -14 years, but wasn't familiar with the Moxy hotels outside of knowing the name. Now living in San Diego, we had a business meeting in FiDi. Check-in was smooth and the front desk was terrific. Winnie, in particular. I ended up extending my stay and, unlike most hotels, they told me to book online for best price and they would make sure I wouldn't have to change rooms -which can be tedious. Food was solid and the bar was quite nice. The staff were remarkable: a lot of smiles and nice conversation. Very cool!
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Date of stay: July 2022
Value
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 13 Aug 2022
Dear mgpowers1, Thank you for staying with us and for the terrific review. We enjoyed having you as our guest at Moxy NYC Downtown. It is great to know that our Crew made your stay even more memorable. Making our guests feel at home is what we love to do, and we will pass along your generous compliments to Winnie. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John P wrote a review Aug 2022
8 contributions3 helpful votes
Rooms are small but they have a great bar and great views the front desk and staff were wonderful they really did help me feel like I was at home even when I was so many miles away. I wish I could remember the young lady’s name at the front but she was just great.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 12 Aug 2022
Dear johnp67000, Thank you for reviewing your stay at the Moxy NYC Downtown. We are glad to know you enjoyed our breathtaking views and bar. It is especially a pleasure to read that the exceptional service provided by our crew exceeded your expectations, and we will certainly share your warm compliments with them. We appreciate your business and hope to host you again for another pleasant experience. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abraham G wrote a review Aug 2022
1 contribution
Great room with views! Fatima at front desk was super helpful! Good location and newly built. Room sizes are a bit small so not great for families. However would recommend for business. I have stayed here multiple times and quality and service is consistent
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 3 Aug 2022
Dear Abraham G, Thank you for your kind review of Moxy NYC Downtown. We appreciate your loyalty to our hotel, and we are glad to know you continue to enjoy our elevated property and convenient location, as well as our outstanding hospitality. Please be assured we will relay your gracious remarks to our crew, especially Fatima. It is also gratifying to read you were satisfied with your comfortable room featuring breathtaking views. Thank you once more for your recommendation, and we look forward to seeing you again soon. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ForestView H wrote a review Jul 2022
1 contribution
Alysse is one of the best staff at this property! Accommodated our requests and had everything available. Drink tokens are given at the hotel as well. Beds are comfortable and property features a unique vibe.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 30 Jul 2022
Dear forestviewh, Thank you for staying at Moxy NYC Downtown and for the terrific review. We love to read you rested well in our comfortable beds and that our Crew made your stay even more memorable. Making our guests feel at home is what we love to do, and we will pass along your generous compliments to Alysse. We are delighted you enjoyed your time with us and look forward to welcoming you back for another outstanding stay. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$271 - US$458 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District
NUMBER OF ROOMS
298
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Frequently Asked Questions about Moxy NYC Downtown
Which popular attractions are close to Moxy NYC Downtown?
Nearby attractions include The National 9/11 Memorial & Museum (0.5 km), World Trade Center's Liberty Park (0.3 km), and World Trade Center Memorial Foundation (0.4 km).
What are some of the property amenities at Moxy NYC Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Moxy NYC Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Moxy NYC Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Moxy NYC Downtown?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Moxy NYC Downtown?
Conveniently located restaurants include Pisillo Italian Panini, Kuu Ramen, and Manhatta.
Are there opportunities to exercise at Moxy NYC Downtown?
Yes, guests have access to a fitness centre, fitness classes, and yoga classes during their stay.
Is Moxy NYC Downtown located near the city center?
Yes, it is 0.3 km away from the centre of New York City.
Are any cleaning services offered at Moxy NYC Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Moxy NYC Downtown offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Moxy NYC Downtown?
The staff speaks multiple languages, including English and Spanish.