Courtyard New York World Trade Center Area

Courtyard New York World Trade Center Area

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About

4.0
#275 of 506 hotels in New York City
4.6 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Explore New York’s most historical neighborhood of Financial District at the conveniently located Courtyard by Marriott Downtown Manhattan World Trade Center. Everything of interest is nearby – a few steps will lead you to the 9/11 Memorial and Museum. Take a stroll south and visit Battery Park, Wall Street, the New York stock exchange or catch a ferry to the Statue of Liberty, Ellis Island or Brooklyn. Take a stroll east and snap a selfie with the Raging Bull of Wall street. Head over to Broadway and enjoy an eclectic list of street food trucks that includes hot dogs, Thai, Indian, and classics like honey roasted peanuts. The Courtyard by Marriott Downtown Manhattan World Trade Center is architecturally designed to be elegant in a productivity induced environment. Our hardwood floored rooms feature long desks with a gorgeous black marble to make success inevitable when you are travelling for business.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Kids stay free
Taxi service
Business Center with Internet Access
24-hour security
Baggage storage
Public wifi
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
Languages Spoken
English, Spanish

Location

100 Greenwich Street, New York City, NY 10006
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Newark Liberty Intl Airport
13.7 km
See all flights
LaGuardia Airport
Rector St
1 minNew York City Subway
4.0
4.0 of 5 bubbles333 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the bustling World Trade Center area, Courtyard New York is celebrated for its comfortable accommodations and easy access to local sights. The rooms, while cozy in size as is common in NYC, receive accolades for their cleanliness and comfort. Guests have called out the hotel's service, frequently commending staff members for their exceptional attentiveness. Amenities are another highlight, adding to the hotel's reputation for providing good value. However, a few guests encountered issues with payment methods and compensation, which is worth noting for potential visitors.
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Well-appointed

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Detailed Reviews
N Pop wrote a review Feb 2020
+1
3.0 of 5 bubbles
Good hotel in a quiet location. Had a high floor so didn’t hear much traffic noise. The room was also warm but not stuffy. The windows can also be opened.
Room was nice and clean apart from stained and dirty towels (with previous guests hair on it).
House keeping was a bit hit and miss and had to ask for our room to be cleaned on one day and another day they didn’t bother showing up.
Breakfast was ok, but then again it was free. The waffle machines are easy to use and it was nice to have them fresh. The breakfast area is very cold, many people had coats on. The toaster is unbelievably slow and takes around 5-10mins to slighlty brown your bread and changing the settings didn’t make a difference.
I feel like the breakfast staff need to wear a uniform as you couldn’t tell who was a guest or who worked there.
Front desk staff were lovely and helpful.
The lobby area has a water machine with sweets. One of the days they had fresh warm chocolate chip cookies which was nice.
The lifts didn’t take too long, which i have noticed that they were in other reviews.
One thing that did concern me is that a woman walked off the street and started to use the computers in the lobby area and then was very aggressive on the phone and was swearing, only then did security ask her to leave, i feel this should be monitored more closely, or for guest areas to only have access with room card key.
Would return, just a few things lacking with attention to detail.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, Manager at Courtyard New York World Trade Center Area
Responded Feb 25, 2020
Dear Interstellar-Trek, Thank you for sharing the details of your recent visit and for choosing our hotel for your accommodation needs. We would like to sincerely apologize for the mistakes in our routine housekeeping inspections and for the challenges you had with our breakfast service. Although we are glad you were able to enjoy our prime location, quiet guest rooms, and intuitive hospitality, we are dedicated to exceeding all of our guests' expectations. Thank you for helping us pinpoint areas needing attention so that we can continue to improve upon our services, and we hope you will give us a future opportunity to regain your trust. Louis Gonzalez General Manager
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Joao Gabriel Di... S wrote a review Feb 2020
Rio de Janeiro, RJ
4.0 of 5 bubbles
Great accommodations and well equipped. The WiFi is good and free. It offers a complimentary breakfast. Today I will check the fitness room and I will make an evaluation.
As promised, I will continue my evaluation.
So, the fitness room works great and for its main purpose, it deserves an excellent grade. All the aerobics electronics are running 0k, with all functions working.
A great issue is regarding the breakfast area. First, the HVAC isn't working at all. The place looks like a fridge. No one is hardly bare to stay there for more than 20 minutes unless wearing full winter clothes. The most common movement is seeing people preparing their breakfast meal to eat in their rooms.

The other observation I have waited to post a complaint is regarding the housekeeping service. For the third time in a row, something was lacking from reposition.
The first day was the bath soap; the second day, the bathroom mat and, on the last day was the shampoo.
Despite all these critics, this continues to be a good option but I will consider watching other offers and options.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, General Manager at Courtyard New York World Trade Center Area
Responded Feb 22, 2020
Dear jgdiniz, Thank you for sharing your review of Fairfield Inn & Suites New York Downtown Manhattan/World Trade Center Area. We are happy your room provided the comforts and amenities you expected as well as enjoyed upscale accommodations. It was also great to know you liked our internet services as well as our fitness center. However, we are sorry for the issue you encountered with the air conditioning unit at breakfast. We will make sure our engineering staff corrects the HVAC problem. Moreover, we have also shared your comments with our housekeeping team to make sure they are more diligent going forward. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Louis Gonzalez, General Manager
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Lcg134 wrote a review Jul 2022
Stevenage, United Kingdom
3.0 of 5 bubbles
My friend and I stayed here for a week in a twin room with 2 double beds.
The hotel was in a great location, our nearest subway stop, Rector Street, was just outside the hotel. Other subway stops were in walking distance at Wall and Fulton street. We have stayed in this area many times so knew our way around.
Our room was spacious with a nice sized bathroom and plenty of towels to share. It had a tv with plenty of channels, tea/coffee making facilities, a safe and fridge. The air conditioning was amazing and often blew too cold so we had to turn it off. We didn't have it on at night as the units can be noisy but it wasn't too hot and we turned it on first thing in the morning.
The cons of the room were the SERIOUS lack of storage. There was one draw to share in the bedside cabinet and whilst there was a wardrobe, there was only 5 hangers to share. The shower could have been a bit more powerful. Lighting is NEVER good in New York hotel rooms. This one really could have done with a ceiling light.
The room was cleaned every few days to a high standard. However, I had two large bites, one on my arm and one on my leg, I am convinced these were from the bed even though it appeared clean. I never found the front desk staff overly friendly and on our first morning we had woken up early due to jetlag. I called the front desk to request some cups for hot drinks as we only had cold water cups, the cups were never delivered!
Our room included a continental breakfast which was served in the 'restaurant' downstairs. There were only a few cereals to choose from but an assortment of bagels with cream cheese. Some pre-packed pastries and cereal bars, yoghurts and juice but they weren't in proper drinking cartons. It was pretty basic but ok for our first morning. Over the weekend, workmen appeared and were obviously re-decorating the 'restaurant' so breakfast was moved to the lounge at the front of the hotel. There were more pre-packed cereal options available but far less hot food options available.
I am unsure whether we were warned about the works prior to booking but it was quite disruptive coming in and out of the hotel lobby.
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Date of stay: July 2022
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Courtyard New York World Trade Center Area
Responded Jul 27, 2022
Dear Lcg134, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. Sincerely, Craig Kepple General Manager
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Alexander P wrote a review Sep 2022
Munich, Germany
1.0 of 5 bubbles
The Double rooms which are supposed to accommodate 4 adults are far too small - we had no place to leave our luggage. We received none of the benefits of being a Gold Elite Bonvoy member (i.e. no upgrades etc.).
There was no room service *at all* during our 4 night stay (for the last night they had dumped some linen in plastic bags in our already full room - we decided to place them outside the room being too tired to make the beds ourselves and needing space to move).
We had not been informed that the hotel lobby was basically a construction site so we had to "brownbag" our breakfast and find a place to eat outside (hoping for roomservice to come while we were out.
Also: the hotel only has 2 elevators which kept being serviced during our stay (not really an option to walk up to the 19th floor).
Staff at reception were friendly but truly incapable and/or unwilling to help.
Definitely cannot recommend this hotel unless they make a few changes on multiple levels (service, organisation, booking, architecture).
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: no stopping in front of hotel as cars cannot pass. As of Sep. 2022 the lobby was a construction...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Courtyard New York World Trade Center Area
Responded Sep 18, 2022
Dear Alexander P, I’m sorry that our hotel and accommodations left you underwhelmed. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Craig Kepple General Manager
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Peter wrote a review Feb 2022
5.0 of 5 bubbles
This is a great hotel in a great location. Front desk staff were always friendly and helpful, and the room was spotless upon arrival. There are lots of dining options close by. The hotel is closer to Brooklyn than most Manhattan hotels if you need to get there. Overall, an awesome stay!
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Date of stay: February 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concord Hospitality, Owner at Courtyard New York World Trade Center Area
Responded Feb 21, 2022
Dear pwf324, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you and we hope your travels bring you back to the area soon. Best, Craig Kepple General Manager
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swanny70 wrote a review Oct 2021
Saint Paul, Minnesota
4.0 of 5 bubbles
This was a “girls” trip and we had a great time. We were very pleased to be able to check in early at 12:30pm as our room was ready. The front desk staff greeted us warmly every time we went out or came back to the hotel. If you want your room to be cleaned, you need to request it. We didn’t want cleaning but we did get new towels. The room was small but that is normal for NYC.

Breakfast left a lot to be desired. We ended up with coffee, juice and oatmeal. The breakfast sandwiches were self serve and needed to be heated in the microwave. There was quite a line for the microwave. Thankfully there is very nice shop on the corner that serves breakfast. lunch and dinner. Lots of great pastries, sandwiches, salads and entrees that are easy to take-out.

We loved staying in the financial district! The 9/11 Memorial & Museum was just 2 blocks north. During the day, the area is full of business people and it is so quiet at night. We loved this about the location. It’s just a short subway ride to Midtown, Times Square, and Central Park when you want to be part of the action. The Rector Street subway station is literally right outside the hotel’s door. We took it everywhere. We felt very safe in this area. I would definitely stay here again!
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Date of stay: October 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sunny Finnell, Owner at Courtyard New York World Trade Center Area
Responded Oct 28, 2021
Dear swanny70, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our service and quiet location but regret that our breakfast was not to your liking. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our Fairfield Inn & Suites in the future. Best, Craig Kepple General Manager
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handyspanner wrote a review Sep 2022
London, United Kingdom
4.0 of 5 bubbles
Stayed here for four nights after our road trip of the NY State.

On first arrival we were met with a construction site and mess, the reception area was chaos, something we had not been pre warned about. It does appear that the hotel is renovating its reception area to enable a better breakfast experience. The area was more organised with no construction work progressing after our arrival or during our stay.

We were appointed a room on the 23rd floor, which was typical NY and what I would call "compact". We had a king room at the back of the hotel that was quiet and very comfortable. The room was spotless and although a small bathroom it was very good and had a great shower. It looked like the room had been overhauled recently and was in good condition with no wear and tear.

Our room was serviced when requested with clean sheets and towels supplied and fitted.

Breakfast was a grab and go affair, due to the issues of the reception renovation. This should change once the renovation works are complete, I would hope.

The breakfast was adequate and provided a good start to the day and had an average choice. There was no cooked food and it was just cereal, breads, muffins and yoghurts plus fruit and juice.

The staff, we found, were helpful and courteous and could not do enough. This was reception, housekeeping and the breakfast staff.

Big point for the hotel is its location, which is great for the FID district and all the areas of lower Manhattan. There are plenty of places to catch food and drink when required.

As through out our hotel stays over the past 14 days, our Marriott Bonvoy membership has not been acknowledged on any occasion, which is extremely poor and not a usual note when staying in Europe or the Middle East. As Marriott is a US brand, I would have expected better acknowledgement.

We would stay here again
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Date of stay: September 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Courtyard New York World Trade Center Area
Responded Sep 21, 2022
Dear handyspanner, We love hearing guests say that they would stay with us again! Thank you for your detailed feedback and for giving us some areas of improvement. We strive to be the best hotel in New York and our guests help us achieve that goal by sharing their thoughts about our Fairfield Inn. Please find a reason to visit again soon. Best, Craig Kepple General Manager
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AMZ wrote a review Apr 2022
5.0 of 5 bubbles
This location is walking distance, literally 2 blocks from several landmarks that tourists want to visit, i.e. Battery Park (for ferry to Statue of Liberty and Ellis Island), World Trade Center, and Wall Street. Also, 2 subway stations very near. Staff extremely helpful. Rooms small due to high-rise building, but so clean and neat with al amenities needed. Will recommend and definitely stay again.
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Date of stay: April 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concord Hospitality, Owner at Courtyard New York World Trade Center Area
Responded Apr 25, 2022
Dear 573amz, Our favorite compliment, by far, is hearing that guests will return to our hotel. I am thrilled that you enjoyed your stay enough to share this great review. On behalf of the entire staff here at the Fairfield Inn & Suites New York Downtown Manhattan/World Trade Center Area, thank you for your business and please come back soon. Best, Craig Kepple General Manager
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Colleen M wrote a review Apr 2022
West Kelowna, Canada
+1
5.0 of 5 bubbles
This was a great place to stay when visiting New York. The subway stops are right outside the hotel, there are restaurants close by within walking distance, and a few convenience stores as well. The beds are super comfortable and our room was very clean. Having breakfast service included with our stay was handy, and we were treated to a few hot items such as quiches and scones.
Our room had the standard amenities: coffee maker, a safe, hair dryer, etc. It was nicely appointed. Our front desk person, Crisledy, was a treasure. So helpful with maps and directions. The only real negative was the elevators were terribly slow and there was no dresser in the room to put any clothes away - and we were only able to get one suitcase stand. Overall it was a really good hotel and of course close to the WTC and the Staten Island ferry.
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Date of stay: April 2022Trip type: Traveled with family
Room Tip: We didn’t have a car but we didn’t need one. Take the subway ( the train, lol) and not the bus. ...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concord Hospitality, Owner at Courtyard New York World Trade Center Area
Responded Apr 29, 2022
Dear Colleen M, We are delighted to hear of the overall comfort you experienced at our hotel. I’m glad you were able to take advantage of our spotless rooms, exceptional location, and wonderful service. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates who are the key to providing our guests with a satisfying stay. Please visit us again on your next trip to the area. Best, Craig Kepple General Manager
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Amal AlRumaih wrote a review Jul 2023
1.0 of 5 bubbles
If you only have Apple Pay card, and not a physical card, get ready to stay in the street even though you paid for a room in this awful hotel. I was robbed of the value of the room I rented until 3 a.m. because my sister was not allowed in only because she did not have a physical card with my name on it to pay for the deposit. She was willing to pay with Apple Pay, or enter my card information but this medieval hotel rejected both methods. They refused to allow her even though the room was rented because they refused the deposit payment method.

Unfortunately for her, my flight was 12 hours later, and she had to stay in the lobby until 3 when I finally arrived. Total bs.
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Date of stay: July 2023Trip type: Traveled with family
Room Tip: Don’t stay here. Unless you want to try homelessness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Marketing at Courtyard New York World Trade Center Area
Responded Jul 21, 2023
Dear Amal A, I sincerely apologize that you could not use your Apple Pay as a form of authorization. Fraud prevention in our industry prevents us from accepting this type of payment. To better protect against fraudulent charges, the United States has joined Canada and many European countries in a chip and PIN credit card system. I regret if we seemed unaccommodating, and I'm very sorry for the frustration caused. We value your feedback and do take it into consideration. Thank you for choosing us, and we hope to better serve you upon your return to the area. Sincerely, Craig Kepple General Manager
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Answer from ConcordHospitality
272 contributions23 helpful votes
Thank you for your question. We are now Courtyard by Marriott brand. We do have several breakfast items that are available for purchase.
Answer from personaldave
Palo Alto, California2 contributions4 helpful votes
You will have to ask the hotel management. I was merely a guest in October 2022 Il faudra demander à la direction de l'hôtel. J'étais simplement un invité en octobre 2022
Answer from ConcordHospitality
272 contributions23 helpful votes
Hello: We will be converting to a Courtyard by Marriott in 2023. Our breakfast options will be paid options in our new Bistro.
juan Carlos F asked a question Aug 2022
Malaga, Spain5 contributions
at what time starts the breaksfast?
Answer from ConcordHospitality
272 contributions23 helpful votes
Hello: Monday - Friday breakfast is 6:30am-9:30am Saturday and Sunday 7-10am. thanks
Kenny wrote a tip Jul 13
Fairfax County, Virginia15 contributions
5.0 of 5 bubbles
"Avoid checking-in early, this is a very busy market area in lower manhattan. Be understanding of the business operations. It’ll take time."
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Quest778633 wrote a tip Jun 2024
24 contributions5 helpful votes
1.0 of 5 bubbles
"Don't stay here."
Read full review
Sushrut P wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Very conveniently located in the financial district with multiple nearby subways and cost effective food options. "
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LibraryLynn09 wrote a tip May 2024
Virginia3 contributions2 helpful votes
5.0 of 5 bubbles
"This hotel is situated in a great place, in walking distance to so many sites. The employees are so helpful with any questions you may have,"
Read full review
Joseph L wrote a tip Apr 2024
Essex, Connecticut1 contribution
5.0 of 5 bubbles
"Leave time for a nighttime stroll around the WTC site, even though the museums and reflecting pools are closed then."
Read full review
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PRICE RANGE
₱9,823 - ₱21,576 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Fairfield Inn & Suites New York Downtown Manhattan/World Trade Center Area
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District
NUMBER OF ROOMS
192
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COURTYARD NEW YORK WORLD TRADE CENTER AREA - UPDATED 2024 Hotel Reviews & Price Comparison (New York City) - Tripadvisor

Frequently Asked Questions about Courtyard New York World Trade Center Area
Which popular attractions are close to Courtyard New York World Trade Center Area?
Nearby attractions include The National 9/11 Memorial & Museum (0.4 km), World Trade Center's Liberty Park (0.2 km), and World Trade Center Memorial Foundation (0.4 km).
What are some of the property amenities at Courtyard New York World Trade Center Area?
Some of the more popular amenities offered include free wifi, a fitness centre, and a business centre.
Which room amenities are available at Courtyard New York World Trade Center Area?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Courtyard New York World Trade Center Area?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Courtyard New York World Trade Center Area?
Conveniently located restaurants include Bill's Bar & Burger, Kuu Ramen, and Manhatta.
Are there opportunities to exercise at Courtyard New York World Trade Center Area?
Yes, guests have access to a fitness centre during their stay.
Is Courtyard New York World Trade Center Area located near the city center?
Yes, it is 0.9 km away from the centre of New York City.
Are any cleaning services offered at Courtyard New York World Trade Center Area?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Courtyard New York World Trade Center Area?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Courtyard New York World Trade Center Area?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (0.4 km), World Trade Center Memorial Foundation (0.4 km), and Brooklyn Museum (5.9 km).
Does Courtyard New York World Trade Center Area have any great views?
Yes, guests often enjoy the city view available here.
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