Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
3.5
#6 of 10 small hotels in New York City
Location
Cleanliness
Service
Value
Brand new boutique hotel in the heart of Times Square. Newly renovated modern, clean rooms and a friendly staff awaits you at our new location We offer a warm welcome in a simple urban escape. We’re dedicated to blending comfort and efficiency to provide you with the convenience of a central Manhattan location, contactless check in/out , high speed internet, common workspaces and complimentary amenities. Whether visiting for a meeting, an evening, a vacation or a seasonal contract in the city, Be Home Hotel is just the right fit at the right price for your urban adventure.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Budget
Languages Spoken
English, French, Spanish, Estonian and 1 more
Location
765 8th Ave, New York City, NY 10036
BeHome by LuxUrban
121 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
I avoided booking here previously due to conflicting reviews on it's existence/reliability, but when I was throwing up on the streets of Manhattan and needed a place to stay ASAP, it was the cheapest option available to me. So in a dazed fog, hunched over on the steps of Grand Central station covered in sweat, tears, and other bodily fluids, I reluctantly booked and got the subway over to the location.
After walking past it once, and throwing up again immediately in front of the restaurant next door, I made my way in and was delighted to find that it was a real building that actually existed! Desk staff were friendly and welcoming (partially out of pity I'm sure) and found my booking without too much trouble. One thing they couldn't find however was my room key, which was a little concerning. After a few minutes of looking for it, they resolved to just unlock the room with the master key and told me they'd bring me my key as soon as they found it (they never did, thankfully I was only there for the night so this was no problem short of sheepishly explaining the situation at check-out)
As far as the room goes, you get what you expect for the price. It was small, it had a bed, a toilet, and a shower, which was everything I needed at the time. It seemed fairly well maintained and clean. I'm not sure it's a room I would choose to spend more time in than I had to, with the slightly claustrophobic feel of everything (including the tiniest TV I have ever seen) and the charming view of dingy brick wall out of the confusingly designed windows. But as a base of operations on a trip where you'll be spending most of your time out and about, it's hard to beat the convenience of the location for the low price offered. At no point in my experience did I feel unsafe or uncomfortable, honestly with the size of the building it's hard to feel a whole lot of anything.
All in all, if I ever needed a place to stay for cheap again, I wouldn't hesitate to stay here. It is a confirmed Real Building that Exists, the staff are friendly, the rooms are clean and functional, and the location is excellent. As long as you don't expect more than that, you won't be disappointed.
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Troy Sanders, General Manager at BeHome by LuxUrban
Responded Jan 24, 2024
Dear U7064STmiam, We appreciate you taking the time to share your detailed and candid review of your recent stay with us. We're glad to hear that, despite initial reservations, you found our hotel to be a reliable and functional option during your time in Manhattan. It's heartening to know that you felt safe and comfortable during your stay, and we're pleased that the location and affordability met your needs. Should your travels bring you back to the area and you find yourself in need of accommodation, we would be honored to welcome you again. If there are any specific areas where we can further improve, please don't hesitate to let us know. Thank you for choosing to stay with us. Best regards, The Management Team @ BeHome
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You get what you pay for and this is fine for a few nights. We knew in advance there was no lift and we only had to do the stairs once a day when coming back at night. It was annoying there was no WIFI and there is nowhere to store your clothes so we just lived out of the suitcase, we were only there 4 nights. The room was small but comfortable and spotlessly clean, the bathroom floor got very wet when showering (lots of hot water btw) but they provided free slippers to wear once out of the shower so you didn't slip. Staff were very friendly and helpful and we coudn't fault the location. If you want cheap and cheerful for 3/4 nights you'll be fine here - we had the queen deluxe room.
Read more
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
Hotel without elevator, and narrow stairs. The room is OK and clean. She is silent which is rare in New York. Hotel well located, near the main arteries of Manhattan. The reception staff is friendly. Really too bad there is no elevator!
Read more
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
✔️ location. I like that it’s very accessible to the centre (Times Square). So if you booked hop on and hop bus tours and broadway shows, it’s a good location to book a room. ✔️ helpful staff. Although the property doesn’t have elevators, the staff offers to help bring up and down and store your luggage for you. ✔️ unlimited warm drinks and water at their cozy basement. Since I visited NYC during the cold December, it was nice to know upon check in that guests are welcome to hangout in the basement to avail of the unlimited coffee / hot chocolate / tea. It helped me a lot to stay warm. ✔️ clean restroom with body wash and shampoo dispenser
🔻 not for big groups or families with kids. Although I like the design and functionality of the rooms (you can store your luggage below your bed and there is a small cabinet that doubles as a small bed side table), the rooms are relatively small so i’d recommend it for solo travellers like myself or for couples or best friends who are travelling together (which I’ve noticed a lot when I was hanging around the basement. Those who are checked in are mostly couples).
Read more
Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hannahcityrooms, Guest Relations Manager at BeHome by LuxUrban
Responded Jan 15, 2020
Thank you for the great feedback, Moireen, we appreciate it 😊🗽
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Decided to go to NYC for a concert at The Garden. Ended up booking this hotel because the location was central to everything and it was inexpensive by New York standards. The staff were very kind and always available. The rooms were a little small but felt cozy and was very clean. The noise of the city wasn’t an issue even though they provide complimentary ear plugs. Just beware if you’re on a higher floor you’re going to get a great workout because there is no elevator. If you’re planning a trip to NYC solo or with a friend/partner strongly consider NYC rooms.
Read more
Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hannahcityrooms, Guest Relations Manager at BeHome by LuxUrban
Responded Feb 7, 2020
Thank you so much for the great review 👍 We really appreciate it and hope to see you again some day, maybe for the next concert 🎤🗽
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I really can’t fault this hotel! No lift but your bags are brought upstairs for you and if you need to leave your bags in the hotel on your last day while you explore then you just leave them in your room so no navigating the stairs!
We chose a room facing onto 8th Avenue. Ear plugs are provided but we never needed them, slept perfectly fine. Rooms were really comfortable and had everything we needed. Yes, they are small, but for my friend and I it worked perfectly fine. The bathroom door is a kind of slide across one which may be an issue for some but there is one downstairs you could use if you wanted to I guess.
The room downstairs was a great addition, you could go in there to chill out or eat food you had brought back with you If too tired to eat out and I do have some pictures of this I’ll add!
Location wise the hotel was in a perfect spot. 5 mins walk to Times Square if you wanted to go there and under 10 mins for us to get to watch Wicked also which was great as we went to do the ticket lottery on Sat evening. Other than that we avoided Times Square at night as it’s hard to move! We were two girls in our late 20’s and felt fine in the area walking back from shows and Madison Square Gardens.
Great base for exploring and really excellent value for money too!
(We enjoyed westway diner and Patzeria Family and Friends which were near the hotel- I’ll attach pictures again).
Read more
Date of stay: February 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hannahcityrooms, Guest Relations Manager at BeHome by LuxUrban
Responded Mar 3, 2020
Thank you so much for this amazing feedback 😊 We really do appreciate it and are very happy to read that you enjoyed your stay with us. We hope to see you again soon 🗽
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is close to the Greyhound Bus terminal, which is a convenience for me as I traveled to NYC by bus. It is very near to Times Square and the center of the action. The bed and room are more than adequate for a solo traveler, as is the bathroom. There are free tea, coffee, and hot chocolate in the basement lounge area.
My room was on the fifth floor (uppermost) and there is no elevator. I only brought a duffel bag so no big deal, though they offer to bring your luggage up to your room. Picking up water or hot drinks from the basement became a good sports exercise.
Read more
Date of stay: March 2020
Value
Cleanliness
Service
Room Tip:No elevator so be sure to ask for a lower floor if you don't fancy going up and down to the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Before you book at this hotel or any by LuxUrban carefully consider the health and wellbeing of yourself and other guests as the this hotel chain will not. We booked five nights in NYC over the thanksgiving weekend. Because of the limited availability, the only rooms offered were non-refundable. Not feeling comfortable with this, I called the hotel and was told that in the case of a verifiable emergency, a refund would be provided. Two days before our trip our party got sick with Covid 19 which is verified. In an effort to protect others and prevent spreading the virus, we reached out to the hotel to cancel or change our reservation. First, no one ever answers and the phone always goes directly to voicemail. Someone finally responded via text wishing us a speedy recovery but denying any type of credit or refund. When asked if they preferred guests to arrive with Covid, no response was offered. From a growing brand I am disappointed in such poor service and communication of policy. I acknowledge that I should have gotten the emergency refund in writing but I am genuinely concerned that so little consideration is given to the health of all guests and staff. We will never book with you again and will ensure that we let others know of the abhorrent policies, communication, and regard.
Read more
Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Troy Sanders, General Manager at BeHome by LuxUrban
Responded Dec 13, 2023
Dear Guest, We appreciate you taking the time to share your concerns, and we sincerely apologize for the challenges you encountered during your recent experience with BeHome Hotel. First and foremost, we are truly sorry to hear about your health situation, and we hope that you and your party had a fast and speedy recovery. Please know that the well-being of our guests and staff is of utmost importance to us, and we take all situations seriously. We understand the unique circumstances surrounding your reservation and the challenges posed by travelling sick. However, we regret any miscommunication or inconvenience you experienced during your attempts to contact us. We are currently reviewing our communication processes to ensure a more responsive experience for our guests. Regarding the refund policy, we acknowledge your disappointment and want to assure you that your feedback has been shared with our management team for further evaluation. We understand that situations like yours require a compassionate and flexible approach, and we apologize if you felt that we fell short in this regard. It's important to us that our guests feel heard and valued. If you have any additional details or if there's anything specific you would like us to address, please reach out to us at behome@luxurbanhotels.com. We genuinely care about our guests' experiences and would appreciate the opportunity to discuss your concerns further. Once again, we apologize for any frustration caused, and we hope to have the chance to regain your trust in the future. Warm regards, The management team @ BeHome Hotel.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I must agree with the other view. This company try to scam people. I’m only writing a review here as I am unable to on Booking.com since I did not actually end up staying at Boston West Accommodations (operated by SoBeNY/ CorpHousing Group and any other name they go by). Booked accommodation in good faith in January and paid IN FULL at the time of booking. Leading up to the day of arrival (28 May), I had been in communication with the accommodation (or so I thought!). Hours before arriving into Boston there was ZERO indication that anything was amiss. Upon arriving at the airport, I was unable to get any information from the accommodation as to which apartment I would be staying at/ who to contact etc. Then I received a message simply stating that they had cancelled my reservation, leaving me high and dry in a foreign city! Fortunately I was with my partner and we had a means of paying for new accommodation on a credit card, but this could have been very dangerous for lone travellers or those without means to find alternative accommodation. 8 attempts to call the accommodation and no response….unsurprising. At first I assumed they cancelled us because it was memorial weekend and they had a better offer from someone paying more than we had in January - although subsequent research on the internet shows this is a common thing with this company. We did receive a refund - over 11 days later - but only with Booking.com intervening. We were still left with considerable additional costs, however and no apology or explanation as to why they had cancelled our booking at last minutes notice. I can’t leave a review on Booking.com as stated already, so hope that this helps others to reconsider booking any accommodation with this company because I’d hate to see this happen to others. It’s horrible to know you’ve been scammed.
Read more
Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After reading a lot of reviews we were a little skeptical going into our trip. I want to start off by saying we were presently surprised. This hotel is half the cost of those surrounding it, believe it or not, you get what you pay for. Is this the Ritz? Absolutely not, so don’t expect it. What you get here is a nice, clean room and full bathroom right in the heart of Times Square at an affordable price, nothing else. I read a lot of complaints about having to walk up stairs, yes you have to walk up stairs…not a big deal. No we couldn’t get the TV and WiFi to work, but also didn’t try very hard. We didn’t come to NYC for the hotel tv and WiFi. Aside from those couple things this hotel was great and would absolutely stay here again. We booked a king room and got a King bed that was more comfortable than other hotel beds I’ve slept on. Everyone at the front desk was very friendly and offered to carry our bags up the stairs to our room for us. I can’t speak on the refund complaints as we didn’t need to cancel our trip but we didn’t have any random additional charges or anything like that. Overall, if you’re looking for a clean, barebones affordable place to stay in Times Square I would absolutely recommend this stay
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Troy Sanders, General Manager at BeHome by LuxUrban
Responded Dec 13, 2023
Dear Z4128ABryank, Thank you for taking the time to share your positive experience with us! We are delighted to hear that you were pleasantly surprised by your stay at BeHome Hotel. It's wonderful to know that our affordable rates, clean accommodations, and central location in the heart of Times Square met your expectations. We appreciate your understanding that, while we may not be the Ritz, we strive to offer a comfortable and clean space for our guests. We are glad you found the king room comfortable and our staff friendly and helpful. Your compliments regarding the bed comfort and the assistance provided by our front desk team are truly appreciated. Regarding the TV and WiFi concerns, we appreciate your easygoing attitude. We understand that our guests come to NYC for the city experience, and we're thrilled that you enjoyed your time exploring the vibrant surroundings. If your travels bring you back to the area, we would be honored to host you again. Should you have any further inquiries or feedback, please don't hesitate to reach out. Warm regards, The management team @ BeHome Hotel.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the New York City area.
PRICE RANGE
₱11,133 - ₱19,198 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Be Home Hotel
LOCATION
United StatesNew YorkNew York CityTimes Square / Midtown West / Hell's Kitchen
NUMBER OF ROOMS
43
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Are there any historical sites close to BeHome by LuxUrban?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.8 km), World Trade Center Memorial Foundation (5.8 km), and Hamilton Park (2.7 km).
