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Lotte New York Palace

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Traveler (1356)
Room & Suite (802)
Dining (79)
Ratings and reviews
Certificate of Excellence
  • Excellent66%
  • Very good22%
  • Average8%
  • Poor2%
  • Terrible2%
Travelers talk about
“pomme palais”(127 reviews)
“cathedral view”(86 reviews)
View all reviews
What's included
Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Room Service
4 Star Hotel
Lotte New York Palace stands at the intersection of contemporary luxury and classic elegance, boasting modern accommodations and landmark architecture in the heart of Midtown Manhattan. The hotel's collection of well-appointed guest rooms, sophisticated suites and luxurious Towers...
Offers from Lotte New York Palace
Special Offer: UP TO 50% OFF
Hotel packages
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Location and contact
455 Madison Avenue, New York City, NY 10022-6845
Hotel website
8.8 km to La Guardia Airport
551 restaurants are within a 0.5 km radius
0.6 km from Grand Central Terminal
View nearby attractions and restaurants
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,086)
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3,515 results
Traveler rating
2,305
737
286
106
81
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LanguageEnglish
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2,305
737
286
106
81
Show reviews that mention
All reviewspatrick's cathedralpomme palaiscathedral viewnew yorkgossip girlrockefeller centerroom servicemadison avenuecentral parkrooms are largebeautiful roomfabulous hotelthe location is perfectcorner roommini bartimes squarehigh floor
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1 - 5 of 3,515 reviews
Reviewed yesterday via mobile

This hotel is in a great location - staying here for an extended business trip over the weekend. My first experience with Diego, our concierge expert was first class: he got us sorted into the Quality Italian restaurant last minute and was so professional the...More

Thank Josser405
Reviewed 2 days ago

We're just back from a 6 night stay at the Lotte New Palace and had the most amazing time! It was our children's first trip to America, our first family holiday in 5 years and our 20th wedding anniversary rolled into one! For that reason...More

Thank Rosie B
Reviewed 2 days ago

I stayed at the hotel for 6 days starting end June with my family..it was my kids first visit to USA..we are from India..It’s one of the most convenient locations to stay for shopaholics like us..we could shop, dump our bags and go back without...More

Thank rakhioswal
Reviewed 3 days ago

Great hotel. We were in NYC for the National Stationery Show at the Javits Center. Bitan was the guest services agent and a super great guy. Check in was pleasant with a room upgrade and a teddy bear for my 4 month old. Bitan was...More

Thank justinl232
Reviewed 3 days ago

This was our first visit to New York. The hotel is in a great location with easy access to all the sights. It's lovely and clean and the staff are really helpful. I would highly recommend this hotel - especially if it's your first time...More

1  Thank meeyee121
Response from nypalace, General Manager at Lotte New York PalaceResponded yesterday

Dear meeyee121, We are so happy we could be your first hotel stay in New York City. You are now part of the Lotte New York Palace family. Please come back again soon! Regards, Becky Hubbard

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Meeting Rooms
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$301 - US$908 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in New York City
#36 Family Hotel in New York City
#67 Luxury Hotel in New York City
#70 Business Hotel in New York City
#81 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$301 - US$908 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in New York City
#36 Family Hotel in New York City
#67 Luxury Hotel in New York City
#70 Business Hotel in New York City
#81 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (1356)
Room & Suite (802)
Dining (79)
Pool & Beach (2)
Amenities (17)
Business Center & Event Rooms (16)
Family and Play Areas (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
DinoSharan
20 July 2018|
AnswerShow all 4 answers
Response from 2,051 | Reviewed this property |
There are a number of add-in taxes - Plus 14.75% hotel tax and $3.50 per night occupancy taxes. I would not stay at this hotel for Christmas. The service has deteriorated greatly, the mechanics have not been well... More
0
Votes
Melissa F
6 July 2018|
AnswerShow all 2 answers
Response from GCDSG | Reviewed this property |
or walk to grand central and have lunch in the oyster bar then go from there
0
Votes
Persains7
2 July 2018|
AnswerShow all 3 answers
Response from Shaun M | Reviewed this property |
bubby,s pronounced boobys, , is wonderful. it's in Lower Greenwich village, breakfast for 3 cost $100 , but it was worth it , especially the strawberry rhubarb lemonade.
1
Vote
Room Tips
"upgrade to a cathedral room view - it's worth it!"
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"Ask for view of St. Patricks"
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"Ask for a Cathedral View. We were on the 26th Floor (Room 2616). Utice Sogandee cleaned our room. She was..."
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"Definitely ask for Cathedral view"
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