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4.5
#203 of 507 hotels in New York City
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Revel in style at Marriott Vacation Club, New York City located in the heart of New York City's Fashion District on 37th Street between Fifth and Sixth Avenues. Marriott Vacation Club Pulse, New York City offers well-appointed guest rooms and studio vacation rentals coupled with arrays of unique amenities, including an all-weather rooftop lounge overlooking the iconic Empire State Building and the city beyond. Through our centrally situated location between Penn Station and Grand Central Station, top destinations including Times Square, the Broadway theater district, and elegant designer boutiques on Fifth Avenue are in close proximity.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We stayed at Pulse Xmas day for 3 nights. It's a great location just blocks from Bryant Park which was holding its winter festival, broadway, The Tree and SAK's 5th Ave window show. Whole Foods is a few blocks away. We walked from LIRR to and from the hotel. The rooms are small and try not to get one next to the elevator. The elevators can get crowded and slow, I walked down from10th floor a few times it wasnt bad.We didnt have much of a view but who care we were out most of the time. Staff is friendly and they know the area. They served pastries one morning, coffee and tea everyday. We took the review of there properties and got $225 to their selected resturants went to the SeaFire Grill which had a outstanding lunch special for $41. We may make this a yearly event if we stay in town.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Pulse NYC is centrally located and perfect if you want to walk to Times Square or Macy’s and which is just a few blocks away. Bryant Park is an easy stroll as is Whole Foods. The hotel has a bar on the ground level and a roof top location with an incredible view of the Empire State Building .
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My stay at the Marriott Pulse would not be complete without a sincere round of thanks for the exceptional politeness and hospitality that Daniel Gomez and his team demonstrated during my stay at the property. By going above and beyond in every interaction with a guest, in my eyes Dan truly demonstrates the brand ambassadorship that is the ethos of the Marriott Group and central to the values that JW believed in. The disgusting Marriott Marquis needs to learn a thing or two about customer service from this humble cousin of theirs... which is better location, better value, better customer service and demeanour, and all around a very homely and congenial experience!
The rooftop bar has great drinks, live music, and an amazing close up view of the Empire State building! Magical evenings. There is a nice German "Reichenbach" biergarten (beergarden) next to the hotel. Fabulous experience sampling the malty German brews and stumbling back to the hotel :)
Marriott has truly become a home away from home with mostly dependable service and JW standards of hospitality 99% of the time. The bell staff here is super efficient and hard working and not tip hungry like other hotels... you literally have to call them out and ask them to accept gratuity/tip. Roni, Walter, Carlos in particular. Diana at the front desk is so polite and mostly has a YES response to any request. Randall at Concierge is very personable and a great conversationalist and also does a fine job at the complimentary wine and cheese evenings. The wonderful housekeeping team with Thai and Chinese background are super hard working and work diligently to keep everything shining and smelling good. All of these people truly made the Marriott experience feel like home and family.
There is always a bad apple and its best to know it so you can avoid them and prevent them from ruining an otherwise excellent experience - Michaela at the Front Desk... generally ticked off in life, rude attitude, lazy, does not want to answer questions, and will talk down to you if you ask/make more than one question/request. Avoid her like the plague and you will enjoy your time at this fine property.
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Date of stay: May 2022
Value
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club, New York City
Responded May 21, 2022
We appreciate your glowing review of your stay and most of our resort staff. It's great to read that you enjoyed your time at the rooftop bar and beer garden nearby. We hope you will choose to stay once again on your next visit to New York!
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Overall great staff, always courteous and they try their best.
Great location but it's a modest building with modest rooms that are under-furnished and under-equipped. Only two elevators so there was usually a wait.
In the rooms: no shelves, no console table, only one tiny table, no hooks/hangers. blinds were difficult to operate. No storage areas in the bathroom either. No utensils, or dishes, bowls, or plates or glasses. Had to request everything and everything was paper/plastic. There's a coffee maker but no toaster. In fact I was told there wasn't a toaster in the entire property!
The have a rooftop bar with a beautiful view of the Empire State Building. But it's only open on weekends. We visited during the week and the ceiling was closed so the view was not as nice. We were told no bar but "BYOB and grab plastic glasses and cork opener from the lobby"...Ok
Attended a tasting with cheese/crackers & 5 dollar wine that's the worst wine I've had in recent memory. But at least they are nice to offer you something.
Housekeeping: Horrible. They should stop using Lysol. Room sprays will not make the rooms any cleaner! The sprayed the closet too so now the Lysol would surely get in guests' clothes. When I reported the excessive Lysol, the manager cited ""Covid regulations." Please stop trying to use Covid as an excuse for everything! It took 2 days to air the Lysol out.
The fitness center is small and also under-equipped. No water dispenser. No areas to strectch. No TRX, etc... During Covid it can really only handle 2 people max working out at once but no one seems to be watching or controlling anything. Mask guidelines at the gym are usually not followed and the staff themselves didn't know what the rules were despite there being a sign on the door stating that masks are required. Interestingly, they have this large office area next to the fitness ctr with two desktop computers "to print tickets"... Really? What year are we in 2022 or 1996? Everyone has a smartphone these days. What are we printing in these computers? Can't they procure the services of Kinko's/FedEX for the small number of guests that could need printing? That real state could see much better use. In my entire stay I never saw anyone there.
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Date of stay: December 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club, New York City
Responded Jan 6, 2022
Thank you for your review of your recent visit to Marriott Vacation Club Pulse! We are sorry the room size and decor was not what you are used to having and do appreciate your feedback. We hope the rest of your time at the property was great and thank you for choosing us!
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You couldn’t ask for a better central location than the Marriott Pulse. It was within walking distance toTimes Square, Madison Square Garden, the Theatre District , the subway and lots of restaurants at all price ranges and for all appetites. The staff are welcoming and efficient and the hotel overall was well-designed. Go up to the rooftop bar at night and bask in the luminescence of the Empire State Building. Or enjoy a croissant in the newly opened breakfast area. We did both.
The downfalls: we got locked in our room. The engineer even had trouble getting the door opened and it continued to be difficult every time we opened it. Scary. Thus the doors in our hallway made a lot of noise.
The shower leaks all over the bathroom floor. It was explained that is was a manufacturer’s design flaw. We went through eight towels for two people every day. (OK, because it was NYC we took two showers a day.) And there is room service only if you ask for it the night before.
And that rainfall shower that had little power. ☹️ It was difficult to get the soap out of my hair and rinse the private parts. Most hotels with rainfall showers also have handheld sprayers.
Overall, we were happy with our room. The space was adequate and even had a small armless couch. Of course, we spent little time sitting on it because we enjoyed what NYC had to offer!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club, New York City
Responded Nov 6, 2022
We appreciate your review and feedback, Meg! Thank you for visiting the Marriott Vacation Club Pulse, New York City. We are glad the location met your needs. We appreciate the feedback regarding the shower as this will be shared with the resort management team for future consideration. We hope we have another opportunity to see you again soon!
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It’s great to be back staying here. We loved our spacious, clean, well supplied room with a comfortable bed, a loveseat and a fridge. We appreciated the morning coffee and pre-packaged pastries served by a staff at the counter in the bright, clean, welcoming lounge area. The Top of the Strand rooftop bar was closed on the night we visited but we were able to access and admire the majestic Empire State Building looming close by, all lit up in Christmas color. Had a wonderful and relaxing stay.
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Date of stay: November 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club, New York City
Responded Nov 11, 2021
Hi, thank you for the 5-star review and sharing your excellent feedback about your stay with us! We are glad you were able to enjoy the Empire State Building. We hope to have the pleasure of hosting you in the future!
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This hotel is excellent. I lived in New York City in the '70s and was a little concerned about the Midtown location, thinking it would be too commercial and sterile. But good restaurants are nearby (including in "Curry Hill," an Indian neighborhood) and major subway lines make it easy to visit sites all over the city. Bryant Park, which is really lovely and European in its feel, with mature trees, wonderful landscaping, and little cafes, is a short walk away. Whole Foods is right there, too. I was concerned about street noise, but the hotel is on a pretty quiet street and I slept well. There was maid service, a rarity nowadays, and that was efficient and capable. The staff was friendly and helpful.
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Date of stay: October 2021
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club, New York City
Responded Oct 15, 2021
It's fantastic to hear that you found the hotel convenient to good dining, the subway, Bryant Park and a grocery store! We're glad that you were able to get some restful sleep on your visit! We appreciate you taking the time to provide your wonderful review of Marriott Vacation Club Pulse, New York City and we look forward to seeing you again!
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Stayed here for a week with my 2 adult daughters. The staff was wonderful from check in to check out. Everyone was very friendly, front desk staff were great. Concierge was very helpful. The morning mimosas' were a great way to start the day; the afternoon candy bar was fun; and the snacks were a treat. Our room was small but it is NYC so it is expected. The beds were comfortable and the view of the Empire State building was amazing. We did experience an issue with our room and after maintenance was not able to fix it we were immediately moved to another room that was bigger and nicer for the same price. We also received a bottle of wine w/glasses for the trouble. The staff were all great and went above & beyond. We will definitely stay again on our next trip to NYC. Wonderful experience overall!!!
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club, New York City
Responded Mar 6, 2023
Denise, we're really glad to hear that you and your daughters had a wonderful stay! We hope to host you again soon!
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This hotel is right next to a couple other Marriott properties and the service here at the pulse is fantastic. We enjoyed our stay, all staff were extremely friendly and helpful, even the front desk person who saw me in the bathroom cleaning my shirt mentioned to stop by the front desk. We appreciate the nice birthday touch in the room, and the fitness center treadmills and weights were clean and updated. Strongly recommend this property. Appreciate the well trained and caring staff.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club, New York City
Responded Aug 13, 2022
We appreciate your glowing review of your stay and most of our resort staff. It's great to read that you enjoyed your birthday with us. We hope you will choose to stay once again on your next visit to New York!
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The hotel is in a great location near Bryant Park. This is not a typical Marriott Vacation Club as the rooms are more of a standard hotel room rather than the villas or studios. There is a larger fridge and coffee machine in the room as well. The room is cozy and the one we where in had a small table that you could use as a make shift desk but does not have a work area if you need something larger. The staff overall is. Wry nice however the concierge that we talked to was not overly knowledgeable of the area which was a bit disappointing. The gym is pretty nice overall and has a few cardio machines, one bench with a range of dumbells, and a free range weight machine for a verity of exercises. It also has medicine balls, kettlebells, foam rollers and exercise mats. If you do drive the valet parking is $55 per night. I would come back here if I was looking for a quick getaway and not wanting to spend a lot of time in my room.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club, New York City
Responded Apr 2, 2022
We appreciate your review, Joshua! Thank you for visiting the Marriott Vacation Club Pulse, New York City. We truly hope you found our location to be convenient to many activities and things to do. We apologize for your disappointment with our Concierge and we hope we have another opportunity to see you again soon!
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Yes, the Top of the Strand is taking reservations until sell out. Please call in and speak with our Concierge for pricing and reservation information. 212-448-1024.
There are more places to choose from in the New York City area.
PRICE RANGE
₱10,904 - ₱22,160 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Strand Hotel
LOCATION
United StatesNew YorkNew York CityTenderloin / Midtown West / Garment District / Manhattan / Midtown
NUMBER OF ROOMS
177
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Are there any historical sites close to Marriott Vacation Club, New York City?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.0 km), World Trade Center Memorial Foundation (5.0 km), and Governors Island National Monument (7.5 km).
Is Marriott Vacation Club, New York City accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
