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Holiday Inn Express San Diego-Sorrento Valley

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Traveler (48)
Room & Suite (57)
Dining (13)
Overview
  • Excellent66%
  • Very good27%
  • Average4%
  • Poor2%
  • Terrible1%
Travelers talk about
“hi express”(5 reviews)
“front desk”(45 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2 Star accommodation
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Additional information
Offers from Holiday Inn Express San Diego-Sorrento Valley
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Hotel deals
Offers from Holiday Inn Express San Diego-Sorrento Valley
Special Offer: Book Direct and Save
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (273)
Filter reviews
258 results
Traveler rating
167
71
11
6
3
Traveler type
Time of year
LanguageEnglish
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167
71
11
6
3
Show reviews that mention
All reviewschili's restauranthi expressfront deskyogurtbusiness triprooms are bigla jollabusiness hotelnice hotelthird partyquiet locationhotel is locatedminute driveclean roomsspecial thankseasy accessgreat place to stay
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1 - 5 of 258 reviews
Reviewed 1 week ago

First room we checked into had stains on the bedding and the chair arms were black from wear and tear. The second room we checked into had another dirty chair, the bathroom is peeling, the toilet was running constantly, and the sink had a leak....More

Thank Christina M
Response from HIESV, General Manager at Holiday Inn Express San Diego-Sorrento ValleyResponded yesterday

Thank you for taking time to review your stay. We appreciate your feedback regarding our hotel and please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guests' hotel...More

Hotel's Favorite
Reviewed 5 June 2018

I'm staying at the hotel now for nearly half a year on business purpose. All the staff here is amazing. In the meantime we got real friends. When I entered the room at my birthday I was really surprised. The room was decorated with baloons...More

1  Thank johannesl246
Response from HIESV, General Manager at Holiday Inn Express San Diego-Sorrento ValleyResponded 8 June 2018

Thank you for giving the Holiday Inn Express & Suites Sorrento Valley San Diego a perfect rating! We are very happy to hear that you had a great stay with us and it was our pleasure knowing and having you here. We will miss you...More

Reviewed 2 weeks ago via mobile

We have just checked in at the hotel and were allocated room 424. When we got to the room, we found it to be a disabled access room. While this is great if you need it, we do not and did not want a wet...More

Thank Wordbird74
Response from HIESV, General Manager at Holiday Inn Express San Diego-Sorrento ValleyResponded 1 week ago

Thank you for your candid review of your recent stay with us and we apologize for the inconvenience. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. While we wish you had a better experience, it's apparent...More

Reviewed 3 weeks ago via mobile

I have mixed feelings about this hotel. The staff was nice, rooms were big, beds are comfortable, bathroom is nice, but it is in an odd location. It is surrounded by an industrial park almost. Lots of office buildings and warehouses. It was also extremely...More

Thank ckleclau
Response from HIESV, General Manager at Holiday Inn Express San Diego-Sorrento ValleyResponded 2 weeks ago

Thank you for taking time to review your recent stay at the Holiday Inn Express & Suites Sorrent Valley San Diego. Hopefully, we will get to perfect the service the next time you stay with us.

Reviewed 3 weeks ago

Nice clean hotel with friendly and good service. When arriving very late, the hotel offered a small snack free of charge as the restaurant were closed. Overall service, cleanliness and the breakfast of the place were good.

Thank Gorm D
Response from HIESV, General Manager at Holiday Inn Express San Diego-Sorrento ValleyResponded 2 weeks ago

Thank you so much for your kind words and for taking time to review your recent stay. We hope to perfect the service the next time you stay with us.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free Parking
Restaurant
Breakfast included
Hotel Amenities
Business Center with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$129 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Family Hotel in San Diego
#60 Business Hotel in San Diego
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Family Hotel in San Diego
#60 Business Hotel in San Diego
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (48)
Room & Suite (57)
Dining (13)
Pool & Beach (4)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Lillgster
20 September 2017|
Answer
Response from Franz C | Reviewed this property |
Hi. Sorry it isn't. Sorento Valley is in the north of SD in a business district.
0
Votes
Google Translation
MissJoW
24 January 2015|
Answer
Response from Brittany M | Property representative |
Hello MissJoW, Thank you for your interest in our Sorrento Valley hotel. As you mentioned, we do offer free parking. We are centrally located within a 15 minute drive of beaches and about a 30 minute drive to Downtown San... More
-1
Votes
Room Tips
"The first floor north side rooms overlook the Chili's parking lot"
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"Staying since half a year at 4th floor. Just can recommend this."
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"All rooms are great, I like being on the upper floors, best."
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"We were in room 311, but I doubt our refrig was the only noisy one in the hotel."
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