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89 Broad Street, Boston, MA 02110-3509
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#56 of 97 hotels in Boston
Location
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Value
Travelers' Choice
GreenLeaders Bronze level
Daily Mandatory Destination Charge will be added to the room rate and includes: Premium guest internet access, daily food and beverage credit for use in hotel restaurants, bicycle rentals, and notary services. Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the historic Hilton Boston Downtown/Faneuil Hall is the ideal blend of old and new. Our stylish, intimate decor of warm brick, rich woods, and brass added various modern comforts and conveniences. Relax in a spacious guest room with a stunning view of the city and enjoy period-style furnishings and thoughtful business amenities, including WiFi. Savor classic American cuisine in our hotel restaurant, relax with a book in the library, and unwind in our state-of-the-art fitness facility. Hilton Boston Downtown/Faneuil Hall is in the heart of downtown Boston, Massachusetts in the Financial District, one block from Boston's Waterfront, ten minutes from Logan International Airport, and one mile from the Boston Conve
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid wifi
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Vending machine
Walking tours
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
City View
Languages Spoken
English, French, Spanish, Arabic and 4 more
Hotel links
Special Offer:Price Match Guarantee
2896Reviews52Q+A100Room tips
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Annie259 wrote a review Yesterday
Westfield, Massachusetts25 contributions1 helpful vote
My boyfriend and I came to Boston for the night and had a fantastic stay here. It is located close to aquarium, Faneuil Hall, the water front and the north end. Thank you Lofti at the front desk at check in, you were so welcoming, generous helpful! You made our stay extra special. We will definitely be back again soon to stay! Thank you! The front lobby was beautiful with Christmas decorations.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Trefor D wrote a review Oct 2022
Lincoln, United Kingdom189 contributions53 helpful votes
Hotel's Favorite
I stay in a lot of Hiltons. Two things made the Hilton Boston Downtown Faneuil Hall stand out. First of all the breakfasts were exceptionally good. It was helped by being A La Carte instead of a buffet but it was so good that we unusually had breakfast for three out of our four nights at the hotel. Second was the outstanding service provided by Lead Concierge John. He got us tables at restaurants that were notionally fully booked including the Union Oyster House and North Street Grille. At the Oyster house people were being told that there would be at least an hour’s wait but we were straight in and at our table in a matter of seconds. The North Street Grille had a similar waiting time - for breakfast! At the latter I mentioned that the table had been booked for us by John at the Hilton. The response was “John is great”. He needs to be called out for his exceptional customer service. He even remembered my name including the spelling the second time we spoke. Nuff said.
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Date of stay: October 2022
Rooms
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 12 Oct 2022
Thank you for taking the time to share your experiences at the Hilton Boston Downtown / Faneuil Hall. I am delighted to hear that we hit the mark for you! As I mention often the team is such an important part of the hotel and strive to provide the best service possible. Thank you for taking the time to mention John; he is a wonderful ambassador to our guests!! I’m thrilled to hear that you enjoyed your dining experiences and John was able to assist with your reservations. If your travels bring you back to Boston I do hope you will stay with us once again! Warm Regards, -Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Greten V wrote a review 26 Nov
Wonderful place, great location and service, 100% recommend it. The amenities are awesome, Ranalda with HGV was great with showing us options for future destination trips. Easy to get to train stations to move around and get to salem and harvard
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steve M wrote a review 18 Nov
My flight was canceled (due to weather) so I contacted Hilton Downtown Boston to let them know I couldn’t make the trip. They did not refund me the Friday night which I understand (I called them at 5pm that night when I learned about the flight cancellation), but they also didn’t refund me the Saturday night which is completely unfair and unreasonable. Expedia tried contacting the hotel manager several times (or so they say) but despite those attempts this garbage hotel held up the “no cancelation policy no refund policy” simply pathetic customer service - customer provided more than 24 hr advance notice of room cancelation and they still charge you - be careful with booking at this hotel, show up or you’ll be charged !
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 1 week ago
Hello, thank you for taking the time to leave a review of the Hilton Boston Downtown/Faneuil Hall. I am sorry to hear that you experienced such trouble. Please reach out to our Director of Operations, Ersela at ersela.muka-ylli@hiltonbostondowntown.com so we can follow-up with you. Warm Regards, Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard R wrote a review 17 Nov
3 contributions
The hotel location is excellent. It's located in a historic building in downtown Boston, and it's in an area surrounded by excellent restaurants, shopping, and things to do. The room was beautiful and comfortable, the dining options in the hotel are excellent (food was delicious), and the multilingual staff is without a doubt extremely friendly and helpful. I would like to recognize Mr. Lotfi Mokrane for his kindness, customer service skills, and overall professionalism. He is clearly very skilled at his job, and he is quite an asset to the hotel. He made me and my guest feel right at home, and his personality is outgoing and engaging. Thank you for helping make the hotel stay an excellent and memorable one. I plan to return to this hotel and am looking forward to it.
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Date of stay: November 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 1 week ago
Hello, thank you for taking the time to leave a review of the Hilton Boston Downtown/Faneuil Hall. I am so glad that you were able to appreciate our hotel’s architecture; the art-deco style is truly captivating. Our location is perfect for exploring the city’s attractions as well. Thank you for recognizing Lofti, he is a great team member and we are lucky to have him! We look forward to welcoming you back again soon! Warm Regards, Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Blair L wrote a review 15 Nov
Baton Rouge, Louisiana90 contributions15 helpful votes
+1
Recently took my first trip to Boston and wanted a hotel downtown close to everything so we could walk and not need a car. This hotel is in a great location. We were within walking distance to pretty much all the downtown attractions. Felt very safe here also! Rooms were very clean and comfortable. The staff was very friendly and helpful whenever we asked for something. I will definitely stay here again next time I am in Boston. Thanks to everyone at the hotel for an enjoyable stay!
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 1 week ago
Hello, thank you for taking the time to leave a review of the Hilton Boston Downtown/Faneuil Hall. It’s wonderful that you were able to take advantage of our prime location. Boston is known as the Walking City! If your travels bring you to Boston again, we do hope you’ll consider staying with us! Warm Regards, Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zoe O'Haillin wrote a review 14 Nov
Indianapolis, Indiana9 contributions2 helpful votes
My husband and I visited Boston for our anniversary at the beginning of November and, overall, we were very pleased with our stay. It was on the pricier end of what we'd usually pay for a hotel room; however, it was our anniversary and we rationalized that its convenient location eliminated the need for a rental car, which would have easily cost us quite a bit in rental fees, insurance, and parking. So, the price worked out well for us. First of all, I want to say the hotel is stunning and quite a jaw dropper upon arrival. It is in a historic art deco skyscraper, which may very well be reason enough to stay here. I loved seeing all the historic touches throughout including vintage phones in the elevator lobbies, old fashioned mail drop, and decorative key-hanging board behind the front desk. From arrival to departure, the staff was great. The front desk was very welcoming, and the bell staff was on it from the moment our Uber arrived. A door person unloaded them from the car and, by the time we were checked in, a bellman had them loaded and ready to deliver to our room. I don't think there was a single way the staff could improved upon their performance. We felt greatly taken care of. The room was not the most up-to-date or lavish, but it was clean, spacious, and suited our needs. We tend to spend more time outside our room than in on vacation. So, just having a comfortable place to rest our heads at night is enough for us. The location was also stellar. It was only about a two-block walk to the wharf. So, visiting the New England Aquarium is a breeze. Fanneuil Hall Marketplace, The Irish Famine Memorial, and other sites are just minutes away on foot. We also easily hiked out to Boston Common and Chinatown from the hotel. Really, there doesn't seem to be too many places you can't get to on foot in downtown Boston. So, unless you plan to go somewhere far out or you have mobility issues, you won't need a rental car if you're staying here. I think my only complaint would be the dining situation. For the price per night, I don't think a free breakfast would be unreasonable. Every booking requires a $20/day "Destination Fee," which includes a $10 credit to use in the hotel dining establishments. However, the main restaurant wasn't exactly our style and the Tradesman coffee house/café was rather bustling and loud at 8 am on Thursday, so we opted to find a quieter café offsite. Therefore, our dining credits went to waste. So, it would be nice to see some new options there. All in all, we would definitely consider staying here again on our next trip to Boston - especially if we snag a good promotional rate again.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Be sure to carry cash to tip bell and door staff who assist you with baggage.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 1 week ago
Hello, thank you for taking the time to leave such a detailed review, I really enjoyed reading it! Reviews like this one are my absolute favorite to receive. I am delighted to hear that you and your husband enjoyed your anniversary trip. Thank you for recognizing our staff, they truly strive to go above and beyond for our guests to provide a welcoming environment. I’m glad they were able to take care of you and provide a memorable experience. The architecture of our hotel is beautiful, it was once the tallest building in Boston! I’m happy you were able to take advantage of our prime location and explore the city. We are just steps away from Faneuil Hall, which is a hallmark of Boston attractions. Thank you for your feedback regarding our destination fee, I appreciate you sharing your thoughts. If your travels bring you to Boston again, we do hope you’ll stay with us! Warm Regards, Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tal E wrote a review 11 Nov
1 contribution
Great location close to the heart of the city, great experience and VERY friendly staff - especially Ranalda with HGV. Room are spacious. Nice coffee and lots of activities to do in and out. Easy public transportation. Great restaurants, museums and shopping.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 2 weeks ago
Hello, thank you for taking the time to leave a review of the Hilton Boston Downtown/Faneuil Hall. I’m pleased to hear that you had a great stay with us. Our location is perfect for exploring the city. I appreciate you recognizing Ranalda. We do hope you’ll stay with us again soon! Warm Regards, Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tara L wrote a review 11 Nov
1 contribution
Fantastic hotel with a friendly staff. Clean rooms and perfect location. Conveniently located to a lot of attractions. Would definitely come back again next time we’re in Boston. Ranalda with HGV was incredibly sweet and helpful.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 2 weeks ago
Hello, thank you for taking the time to leave a review of the Hilton Boston Downtown/Faneuil Hall. It’s wonderful to hear that you enjoyed your stay. Thank you for your kind words about Ranalda, our staff are the hallmark of our hotel. If your travels bring you back to Boston, we hope you’ll consider staying with us again. Warm Regards, Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karla C wrote a review 3 Nov
Brewster, Massachusetts1 contribution
Location is great - right in downtown Boston with plenty of things to do within walking distance. Hotel smelled AMAZING as soon as you walk in - almost like jasmine. It was enchanting. The room was cozy and comfortable, and the bar was a bit pricey but pleasant to hang out in. I'd book here again.
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Date of stay: October 2022
Value
Cleanliness
Service
Room Tip: Try not to get room closest to ice machine, you can hear it in the hallway
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 3 weeks ago
Hello, thank you for taking the time to leave a review of the Hilton Boston Downtown/Faneuil Hall. It is wonderful to hear that you enjoyed your stay with us! We strive to create a memorable ambiance in our lobby, so I’m glad you enjoyed our signature scent. If your travels bring you back to Boston, we hope you will stay with us again! Warm Regards, Alan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$182 - US$379 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton boston downtown / financial district hotel boston, hilton hotel boston, hilton boston financial district
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
403
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HILTON BOSTON DOWNTOWN / FANEUIL HALL - UPDATED 2022 Hotel Reviews & Price Comparison (MA) - Tripadvisor

Frequently Asked Questions about Hilton Boston Downtown / Faneuil Hall
Which popular attractions are close to Hilton Boston Downtown / Faneuil Hall?
Nearby attractions include Boston Crawling (0.4 km), Cashunt Boston - Private Games (0.4 km), and Boston Harbor Islands State Park (0.3 km).
What are some of the property amenities at Hilton Boston Downtown / Faneuil Hall?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Hilton Boston Downtown / Faneuil Hall?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Boston Downtown / Faneuil Hall?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Boston Downtown / Faneuil Hall?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Boston Downtown / Faneuil Hall?
Conveniently located restaurants include James Hook & Co., Bostonia Public House, and Boston Chowda.
Are there opportunities to exercise at Hilton Boston Downtown / Faneuil Hall?
Yes, guests have access to a fitness centre during their stay.
Is Hilton Boston Downtown / Faneuil Hall located near the city center?
Yes, it is 0.4 km away from the centre of Boston.
Are any cleaning services offered at Hilton Boston Downtown / Faneuil Hall?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Boston Downtown / Faneuil Hall?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Boston Downtown / Faneuil Hall offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.