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Room & Suite (773)
Dining (45)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 13/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Copley Place, Boston
Updated 13/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#48 of 96 hotels in Boston
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Nestled in one of downtown Boston's most celebrated neighborhoods, The Westin Copley Place, Boston welcomes guests with modern accommodations and signature touches. Our AAA Four-Diamond hotel is located in the Back Bay area, near Copley Square - steps away from fine dining destinations and upscale clothing stores in the popular Copley Place shopping mall. Boston Symphony Hall, Fenway Park and other top attractions are within easy reach. Take time to discover our exceptional hotel amenities, including the 24-hour WestinWORKOUT® Fitness Studio, an on-site day spa, several delicious restaurants and a welcoming lobby bar. In the evening, retreat to beautifully appointed guest rooms and suites, featuring stylish decor, the plush Westin Heavenly® Bed and spacious bathrooms. Our hotel is also a leading wedding and conference destination in Boston, with an impressive 57,493 square feet of contemporary event space. We look forward to providing you with an unforgettable stay at The Westin Copley Place, Boston.
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Room & Suite (773)773
Full view
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking on-site
Paid wifi
Fitness classes
Coffee shop
Restaurant
Breakfast available
Evening entertainment
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
160Restaurantswithin 0.5 km
64Attractionswithin 0.5 km
Contact
10 Huntington Avenue, Boston, MA 02116
Getting there
CopleyBoston T2 min
Back BayBoston T4 min
4,782Reviews67Q+A100Room tips
Reviews
Traveler rating
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- 123
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Popular mentions
Check-in was disastrous. We were given keys to a room that was already occupied. During these Covid times when we are being so careful about sanitization and social distancing, we walked into the hotel room where people were in the room, clothes on the floor, etc. When we went back to the front desk to complain, we were told, "oh sorry! not sure what happened. Here is another room for you. Thsi one should be unoccupied". Seriously? We booked this hotel because Westin has a good brand name and this one had a Valet parking option as opposed to finding a parking spot ourselves for our car during the winter season. Valet was overloaded and so it took sometimes 20-30 min to get our car, despite paying $65/day for the valet. The room was ok but the bathroom door was broken and almost coming off the hinge, barely hanging. The shower water was barely lukewarm. Overall very very disappointing experience. Definitely not a 4* hotel.…
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Date of stay: February 2021
Location
Service
Sleep Quality
Helpful
Response from Jennifer Drummond, Guest Services / Front Office at The Westin Copley Place, Boston
Responded 1 week ago
Dear 585smitat, Thank you for your recent stay at the Westin Copley Place, and for taking the time to share your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We know that our Guest Services team has already reached out to you directly to address these challenges, but should there be any additional concerns, please do not hesitate to reach out to BOSWIFrontDeskManagers@marriott.com at any time. Should your travels bring you back to Boston, we hope that you will not hesitate to reach out to us directly, as we would welcome the opportunity to oversee your next stay. We apologize once again for the disappointing experience, and hope to have the opportunity to renew your faith in the Westin Copley Place soon. Stay Well, The Westin Copley Place team
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+1
We stayed at the Westin to celebrate New Year’s and my husband’s birthday. We had the corner suite which has an incredible view, especially in the morning when the sun rose. We had reservations at Del Friscos Steakhouse and we were able to easily get to it walking through the bridges to the Prudential building. Great location!!!
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Date of stay: January 2021Trip type: Traveled with family
Helpful
Response from Jennifer Drummond, Guest Services / Front Office at The Westin Copley Place, Boston
Responded 7 Jan 2021
Hello AWeddeke, Thank you for your recent stay at the Westin Copley Place. We are delighted to hear that you enjoyed your New Year's celebration with us, and a very Happy Birthday to your husband! We hope to have the opportunity to welcome you back soon. Stay Well, and Happy New Year, The Westin Copley Place
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Bonvoy elite benefits are mostly suspended but I was given a large corner room with stunning view. The gentleman at the front desk was an absolute delight. I asked for a quiet room and certainly got it. My only complaint with the room was the air conditioning which seemed unconventional and difficult (for me at least) to control. Had breakfast from the lobby outlet and was very pleased they were serving pumpkin spice lattes. Very reasonably priced right now and highly recommended.
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Date of stay: November 2020Trip type: Traveled solo
3 Helpful votes
Helpful
Response from Jennifer Drummond, Guest Services / Front Office at The Westin Copley Place, Boston
Responded 25 Nov 2020
Hello MsHellfire, Thank you for your recent stay at the Westin Copley Place, and for taking the time to share your kind feedback. We are delighted to hear that you enjoyed your experience with us! We do apologize for any challenges with the air conditioning you may have experienced. We truly appreciate you choosing the Westin Copley Place during these unprecedented times, and hope to have the opportunity to welcome you back soon. Stay Well, The Westin Copley Place
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We have been going here for years and the location, views, food and staff are exceptional. This is a home away from home for us. There is no need to rent a car because the location is so convenient to the best Boston has to offer including the Boston Public Library, Newbury Street, the Charles River etc. We highly recommend this hotel.
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Date of stay: December 2019
Value
Rooms
Service
Room Tip: River view rooms are beautiful.
See more room tips
1 Helpful vote
Helpful
Response from Jennifer Drummond, Guest Services / Front Office at The Westin Copley Place, Boston
Responded 25 Nov 2020
Hello ETCullinan, Thank you for your return trip to the Westin Copley Place, and for taking the time to share your kind feedback. We are delighted to be your home away from home! We truly appreciate your continued loyalty, and look forward to welcoming you back again soon. Stay Well, The Westin Copley Place
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Hotel is in a great location. Staff very friendly. As with most hotels, no luggage service. You roll the luggage up yourself. Rooms are great size and very clean. Beds comfortable. On Demand services available. No room service. No restaurants open in hotel. No bar service. Kind of bare bones on any type of services. You'll have to walk across street and get accosted by the b=camped out homeless to buy yourself a water at the CVS. Paid for the valet service as parking is off site and it was super late when we arrived. Over $60.00 ... which is crazy but I believe the offsite parking is around $45.00 so they didn't totally jack up the price. You can walk next door to the Fairmont and get a solid breakfast, lunch or dinner at the Oak Room. They're part of the Westin family for all those Marriot Rewards members.…
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Date of stay: October 2020
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from Jennifer Drummond, Guest Services / Front Office at The Westin Copley Place, Boston
Responded 25 Nov 2020
Hello mikedespo, Thank you for your recent stay at the Westin Copley Place, and taking the time to share your feedback. We are happy to hear that you enjoyed the location and staff service at our property. We do apologize for any limitations to Food and Beverage services due to COVID restrictions at this time. We thank you again for choosing the Westin Copley Place during these unprecedented times, and hope to welcome you back in the future under more normal circumstances. Stay Well, The Westin Copley Place
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PRICE RANGE
US$249 - US$655 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin copley place hotel boston, westin boston, westin copley place, boston westin
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
803
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Claim Your Listing Frequently Asked Questions about The Westin Copley Place, Boston
Which popular attractions are close to The Westin Copley Place, Boston?
Nearby attractions include Boston Public Library (0.09 km), Back Bay (0.2 km), and Newbury Street (0.3 km).
What are some of the property amenities at The Westin Copley Place, Boston?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at The Westin Copley Place, Boston?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Copley Place, Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Copley Place, Boston?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Westin Copley Place, Boston?
Conveniently located restaurants include Saltie Girl, Mistral, and Atlantic Fish Co.
Are there opportunities to exercise at The Westin Copley Place, Boston?
Yes, guests have access to a fitness centre and fitness classes during their stay.
Are any cleaning services offered at The Westin Copley Place, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Copley Place, Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Copley Place, Boston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Copley Place, Boston?
Many travellers enjoy visiting Longfellow House Washington's Headquarters National Historic Site (5.1 km), The Printing Office of Edes & Gill (2.2 km), and Old North Church & Historic Site (2.7 km).