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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#66 of 97 hotels in Boston
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Located in the bustling downtown Boston, Massachusetts area, Omni Parker House is an opulent 19th-century landmark hotel situated along the Freedom Trail. Discover high-end New England dining at Parker's Restaurant, where the Boston Cream Pie was invented, a classic cocktail lounge and upscale bar. You'll also find a rooftop ballroom, fitness center, and 19 meeting rooms at our Boston hotel. Stay near Boston's top attractions such as the Theatre District, Fenway Park, Boston Aquarium and TD Garden. The hotel is also near Beacon Hill, Boston Common, Quincy Market and Faneuil Hall Marketplace so you can immerse yourself in the city's rich history and enjoy all that Boston has to offer. Relax in elegant hotel rooms and suites featuring old-world decor, cherry wood furnishings, and flat-screen TVs. Whether you're traveling for business or leisure, let Omni Parker House make your trip extra special with one of our packages.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Paid public parking nearby
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Banquet room
Meeting rooms
Concierge
Gift shop
Non-smoking hotel
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Dining area
Housekeeping
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, French, Spanish, Bosnian and 6 more
9631Reviews98Q+A100Room tips
Traveler rating
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Niebo wrote a review 18 Nov
Lowell, Massachusetts28 contributions11 helpful votes
It’s what one would call “a dump”. At some point this hotel was probably at its pinnacle but now it appears to be a shell of its former self. If “old world charm” with a visibility of restored decor and fresh wood varnish is what you’re seeking, this will leave you not simply disappointed but saddened. While walking down the hallways of where the guest rooms are situated, the rugs are worn, the walls and fixtures overladen with years of layers of paint simply applied over and over again. The guest rooms themselves are no different. The wood worn from use and neglect show faded veneers and small pieces of missing trim or wood from furniture. I could go on but I think I’m providing a rather clear yet bleak picture of the building’s interior.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 1 week ago
Your comments will be shared with our engineering team to guide them as we continue to maintain the property in advance of our planned renovation next year. Keep us in mind for a future visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Buckcade wrote a review Sep 2021
Utah215 contributions135 helpful votes
Hotel's Favorite
My wife and I loved our stay here. It was our first time in Boston, and this hotel is so central to the Freedom Trail and Boston sights. The staff was friendly and helpful, the room was clean, and we really enjoyed the Boston cream pie. It would be nice to come back after COVID so the restaurants/breakfast schedule or more normal.
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 9 Sep 2021
We're pleased to read that our great location and friendly team helped to make your first visit to our city a pleasant one, and look forward to hosting you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sheila C wrote a review 13 Nov
Great location in Boston, staff was very accommodating, except housekeeping. It took two phone requests to get someone to finally make up our room at two o’clock in the afternoon! While the hotel has old world charm, it is sadly in need of a facelift. Wallpaper pealing, rust in bathroom. The Last Hurrah has a limited, but tasty menu and they make a good drink! Sadly, the positive aspects would not be enough for us to return.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 2 weeks ago
Thanks for posting your comments, we appreciate the feedback and certainly hope that you'll give us another try on a future visit to our city.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MashuMashu wrote a review 6 Nov
Colchester, Vermont98 contributions86 helpful votes
Stayed 3 nights at this famous, classic hotel and overall enjoyed. The rating ends up as "Average" as it is an averaging of the hotel in general, the room and experience. Be careful of the room you get - you may have to lug bags up and down some random steps in the hallway here-or-there and your room may have the grand view of a brick wall opposite your room that is in a light well. My room was on the 9th floor, I lucked out with a corner room with a view and overall spacious and clean. The bed was comfortable and warm. There was an easy-to-use room safe in the closet, too (nice). The downsides of the room: the AC/Heater unit was right next to the bed, somewhat noisy and the connection to the wall mounted controller was not working, the TV was a bit dated and small, minimal USB ports in the room (due to the age of the place), there was a space for a minifridge in one of the cabinets but it no fridge. The bathroom was a tight squeeze and in need of updating around more than just the edges. The staff was nice, helpful, courteous and very professional - so no complaints there at all! They have had some excellent training. The on-site gym was nice and had plenty of equipment and the downside is that it is in the basement and thus: no natural light. Finally, the elevators were somewhat of a wait and could use some button updating as they are dark and difficult to see. Overall, given its age and layout, it comes out as Average in my book.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled on business
Room Tip: Ask about room views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 3 weeks ago
We appreciate your business and for your thoughtful comments about your stay. Certainly, the comments about our team will be shared with them. We note the remarks you made about our property and will include them in our planning for improvements. Hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Igor A wrote a review Oct 2022
1 contribution
I paid $460 per night. I was given a room with a full size bed (for two) with roof view. For another $30/night I got the same size room (10ftX15ft) queen bed size. When you are in the toilet, no one can enter (see picture). Thank God the mirror didn't fall. It's not hotel. It's motel for truck drivers. It's real cost max $120.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 3 weeks ago
We assure you that our room rates are very competitive given our downtown location and regret your expectations weren’t met on this visit. Thanks for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SAMIAM wrote a review Oct 2022
Windsor, Canada8 contributions2 helpful votes
The hotel is conveniently located to sites and subways. The staff was helpful and attentive. Unfortunately, disappointed in hotel room. Yes it is small… but definitely needs some updating. The fan in the bathroom wasn’t working, but it was the mold in the shower area that made me uneasy. Also the lighting is very dim, and the walls are thin….could hear next door conversations.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 4 weeks ago
Many guests comment about our bathroom fans. The fans are located at the top of the vent duct in order to exhaust air without creating noise in the bathroom, itself. Thanks for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ReneeG wrote a review Oct 2022
6 contributions7 helpful votes
I just returned from a weekend at the OMNI Parker House. I stayed in this hotel a few years ago, and not much has changed. Our king room was small considering the price per night. There was about six inches to squeeze by the television cabinet to get to the far side of the bed and window. There was an adequate closet but very limited drawer space, which was no real concern for a two night stay. The bedding was comfortable, but the carpet was stained in more than one place. The bathroom was tiny with what seemed to be fairly new fixtures and a crisp new shower curtain. I was thrilled to find that the bathroom ceiling was free of mold stains, even without a working fan or window. The location is fantastic and the hotel staff are friendly and helpful.
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Date of stay: October 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 4 weeks ago
Thanks for your feedback and glad to read that our location and team contributed to your visit to Boston. As room size is important to you, we suggest that you book an executive room next time....they are more spacious than our deluxe king rooms and will likely meet your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sarahhammond890 wrote a review Oct 2022
55 contributions15 helpful votes
Overall, my boyfriend and I had a terrible experience here. We arrived back in our room around 11:30 one night and were almost immediately greeted with loud banging on our door. Long story short, it was security telling us they’d received multiple noise complaints about our room. I explained we just got back so that couldn’t be the case. We knew who he likely was referring to, but it was not us. He became extremely rude and disrespectful, but doubled down on us even when the people who called in the complaint told him he had the wrong people. The woman at the front desk just kept telling us it was our “first warning,” which made no sense because again, we did nothing. After going round and round with these two people at midnight, we ended up checking out and moving hotels at 1 a.m. I’ve stayed in a lot of hotels in my life and I’ve never been treated like this. I’ve had better customer service at motels. Will never stay here again and I’ll likely never stay at another Omni property. If you want good customer service and bigger rooms at a reasonable price, go check out the Club Quarters Hotel around the corner.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 4 weeks ago
We apologize for the aberrant experience you had at our hotel and hope you will forgive us for making an honest mistake in our attempts to maintain a quiet and safe environment for all our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cookie wrote a review Oct 2022
Boston, Massachusetts33 contributions12 helpful votes
For being one of the oldest hotels in Boston, this place is STUNNING. From The valet to the front desk this team really knows their stuff. The fantastic front desk host, Katie, really helped make this trip over the top. We stayed in a executive suite, 2 full beds, and had the breakfast included. The room was large and beds comfortable, but without the amazing workers at this hotel, it wouldn’t have been as good as it was. Thank you Katie and thank you for taking care of your employees. They really make a difference. (Plus the hotel is said to be haunted, so, that was cool).
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Date of stay: October 2022Trip type: Traveled with family
Room Tip: Valet can be tricky, it is a small area, but they know what they are doing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 5 weeks ago
Well, we're not sure about the alleged hauntings, but it's almost Halloween so why not have some fun with it! Thanks for your nice comments and we'll be sure to alert Katy to your positive remarks about her.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
spearhead12 wrote a review Oct 2022
Wyoming, Rhode Island69 contributions21 helpful votes
We originally were looking for a hotel closer to TD Garden because we were attending a concert. We have stayed close before; but the closest hotels were either ridiculously priced or required a 2 night stay. I chose the Omni Parker based upon easy accessibility to the Red, Green & Orange lines. It was easy to get anywhere via the T or walking including getting back to the hotel quickly upon leaving TD Garden. The hotel staff is extremely friendly, accommodating and helpful. Our room was very clean. For a hotel built in the 1800’s it is much classier and in much better shape than many close to hundreds of years younger that we have stayed at. We were there when the birth of the Boston Cream Pie (which was born there) was being celebrated; and they were giving free slices to everyone that stopped by, not just registered customers which is admirable and very good!! We will definitely stay there again in the future!!
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 23 Oct 2022
We’re happy to read that our location close to TD Garden and local T stops made your stay enjoyable, and great timing that your visit coincided with our celebration of National Boston Cream Pie day! We hope you’ll return soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$185 - US$344 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni hotel boston, omni boston, omni parker house boston, boston omni
LOCATION
United StatesMassachusettsBostonDowntown
NUMBER OF ROOMS
551
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OMNI PARKER HOUSE - UPDATED 2022 Hotel Reviews & Price Comparison (Boston, MA) - Tripadvisor

Frequently Asked Questions about Omni Parker House
Which popular attractions are close to Omni Parker House?
Nearby attractions include Freedom Trail (0.4 km), Boston Crawling (0.5 km), and Miracles & Other Deceptions: The Close Up Magic of Paul Gertner (0.01 km).
What are some of the property amenities at Omni Parker House?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Omni Parker House?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Omni Parker House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni Parker House?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Omni Parker House?
Conveniently located restaurants include Cafe Bonjour, Sam LaGrassa's, and Mooo Beacon Hill.
Are there opportunities to exercise at Omni Parker House?
Yes, guests have access to a fitness centre during their stay.
Is Omni Parker House located near the city center?
Yes, it is 0.2 km away from the centre of Boston.
Are pets allowed at Omni Parker House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Parker House offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Omni Parker House?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, Japanese, Polish, and Croatian.