We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Found Hotel Boston Common

Save
Share
78 Charles St S, Boston, MA 02116-5443
Lowest prices for your stay
Booking.com
$275
View deal
Travelocity
$275
View deal
Official Site
$246
View deal
Expedia.com$284
Hotels.com$275
Trip.com$289
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (34)
Room & Suite (40)
Dining (1)

About

#91 of 97 hotels in Boston
Location
Cleanliness
Service
Value
Built in 1877 as the Sumner Hotel in the heart of the Theatre District by respected architect Harris M. Stephenson (1845 - 1909), Found Boston is one of the oldest continuously operated hotels in Boston's downtown area. The hotel's enduring presence is due to a number of factors, but probably none as important as "location." An easy walk of just two or three blocks leads guests to such attractions as the historic Boston Common, the Public Garden, and numerous theaters, restaurants & clubs. For those wishing to venture out a bit further from the downtown area, The hotel is one block from the MBTA's Green Line - Boylston Street Station, gateway to outstanding cultural and historical attractions which make Boston one of the most popular destinations of domestic and foreign travelers. The hotel's reputation as Boston's "Best Value" is earned from affordable rates and exceptional amenities. So, whether on business or pleasure, the Milner Hotel offers you Boston's Best Location and Best Value. All rates include complimentary continental breakfast which includes juice, Lavazza coffee, assorted teas, yogurt, cereals, fresh whole fruit and freshly made waffles. Helpful tips: Tip #1: Please note that our address is 78 Charles Street SOUTH. There is also an address which is 78 Charles Street - that is NOT us. Tip #2: The hotel was previously known as the "Milner Hotel". If your taxi driver is not familiar with our new name, let them know that under prior ownership the hotel was called the "Milner Hotel" and they should quickly be able to find the hotel.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Parking
Free High Speed Internet (WiFi)
Breakfast buffet
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
Wifi
Vending machine
Show more
Room features
Air conditioning
Housekeeping
Safe
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish, Portuguese

Location

Full view
100Great for walkers
Grade: 100 out of 100
147Restaurantswithin 0.5 km
45Attractionswithin 0.5 km
75Reviews19Q+A8Room tips
Traveler rating
  • 23
  • 25
  • 9
  • 4
  • 14
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Candiceophir wrote a review 16 Sep
Kloten, Switzerland4 contributions1 helpful vote
The room was filthy with hairs in the bed and in the shower. The window has a wall of bricks in front. They did not clean the room the next day, so no cleaning service. The staff is super unpleasant. They hung up the phone on me when I tried to complain
Read more
Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Sean Muldoon, General Manager at Found Hotel Boston Common
Responded 6 days ago
Our team is generally known for being incredibly friendly, helpful and welcoming so we are sorry for your experience here. We are more known for our amazing location and outstanding service rather than the views which some will face the inner courtyard area as I see you had with our hotel being built in 1877. The cleaning services also are based on request, and we will review if you had asked for services. Thank you for your feedback and safe travels, Candice!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisa Walkden wrote a review 8 Sep
London, United Kingdom1 contribution
Perfect - in name and for my needs, I am so glad I Found this hotel. Travelling as a solo female I needed a clean, safe & comfortable hotel that was centrally located - Found was as promised. I arrived at the hotel, after a 7 hour drive in horrendous weather, to a smiley welcome from Sean - this was heart warming. The hospitality was evident immediately. Sean is a pro at this; attentive with bespoke recommendations and helpful steers, he helped me feel knowledgeable and safe in a new city. Nothing was too much trouble for him. Valerie is cool - intuitive, friendly & very helpful. Her brilliant customer service was much appreciated on my final day. In short - if you’re looking for a central landing spot that’s clean and comfortable then Found is the place. The Sean & Valerie duo are the icing on the cake ☺️
Read more
Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Sean Muldoon, General Manager at Found Hotel Boston Common
Responded 2 weeks ago
Lisa, this review perfectly encompasses what we are trying to accomplish here at the FOUND. From our location to our great team of guides, we are so pleased to know how much the FOUND Boston was able to elevate your experience in the city. We hope to see you again on your next trip to Boston. Until then, be well and safe travels! Thank you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert D wrote a review Aug 2022
Canberra, Australia11 contributions7 helpful votes
After a long flight from Australia and then across from LAX this fitted my needs perfectly. I just needed a comfortable bed to crash in before continuing up to Maine the next day. I was checked in by the loveliest person who very helpfully guided me to a nearby bar serving local brews (Parish Bar - you should go there, but ask her to tell you the way as she is fun to talk to). A couple of beers and a feed and then back to a small but comfortable and well-appointed room to sleep. Walked down to South Station to catch the coach in the morning feeling very refreshed. I have seen some complaints the rooms were 'small.' It says they are small (and cheap) on the website. It is like complaining there you found Weetabix in a box of Weetabix. Highly recommended (Found hotel, not the Weetabix).
Read more
Date of stay: August 2022
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from Sean Muldoon, General Manager at Found Hotel Boston Common
Responded 2 weeks ago
Robert, so glad to hear you enjoyed Parish Cafe, it is a loved local gem of a cafe. Furthermore, we are always pleased to hear how much our property and team were able to make your time in Boston easy and welcomed. We hope you will consider us again next time you find yourself in the city. Safe travels, Robert, and thank you for being our guest.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Genelle T wrote a review Aug 2022
1 contribution
The staff at Found Hotel were warm and friendly. They make you feel at home. My room was small, but comfortable and clean and the bathroom was spacious and updated. My bed was comfortable and I slept very well. The location is right in the heart of the city near everything. It has a very European vibe, so if you enjoy that kind of atmosphere, you will like it here. There were only two downsides to my stay: 1: no coffee on-site, but Sean, who manages the property, told me they will soon have a coffee station in the lobby. The other downside is that the property is not physically accessible so it would not work for wheelchair or scooter riders.
Read more
Date of stay: August 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Sean Muldoon, General Manager at Found Hotel Boston Common
Responded 2 weeks ago
Thank you for this review. Our team of guides takes pride in offering a welcoming environment for all guests, as this is the FOUND way. The hotel will for sure be elevated when we have our coffee setup back in the lobby and hope you return for a cup or two! Also, as mentioned, we are not ADA accessible as we were built back in 1877 and I thank you for putting this in your review for others to know.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PaulieG wrote a review Aug 2022
New York City, New York68 contributions59 helpful votes
Mixed feelings about this hotel. On the positive side, great location, the staff are lovely and very friendly/attentive. Check in was easy and early. Good air conditioning and a renovated bathroom with nice products. On the negative, the room was very small, a window that was frosted and you couldn’t look out on or get daylight. Paper thin walls so much so that I could hear my neighbor snoring. I could also hear reception and other guests as I was on the second floor by the stairwell and noise travelled. On this occasion I didn’t feel the price point matched this property., but it served a purpose and it was what was affordable that week. I would recommend booking a bigger room if you can and on a higher floor.
Read more
Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Sean Muldoon, General Manager at Found Hotel Boston Common
Responded 2 weeks ago
Our team of guides are always so pleased to know how the FOUND made your stay that much better. The hotel market in Boston is becoming more expensive which is why we take pride in offering some of the lowest rates downtown with one of the best locations! Our rooms come in all shapes and sizes, next time you are in Boston we hope you will consider us and try one of our Queen rooms. Thank you for being our guest, Paulie!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kwerner24 wrote a review Aug 2022
Madison, Wisconsin2 contributions
My stay here was excellent! The room was perfect for my needs, and the location of the property is very walkable to so many nearby attractions or public transit. Sean at the front desk displayed such warm hospitality and shared great recommendations for local restaurants and things to do! I'm already looking forward to my next stay!
Read more
Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Sean Muldoon, General Manager at Found Hotel Boston Common
Responded 5 Aug 2022
Our location, since 1877, is nearly unbeatable and it is always great to hear how it enhanced your stay. The entire FOUND team will always be here to offer some warm hospitality and a big welcome back for your next trip. See you soon for another adventure in Boston.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
UncadooPhilly wrote a review Aug 2022
Philly144 contributions99 helpful votes
This is not the Westin Copley Square, folks, it is a charming very old boutique hotel that has been modernized and very well air-conditioned!). The rooms are small but well outfitted, the bed was super comfortable for the two of us. The bathroom was a good size, the shower was very roomy. The location is what makes Found such a winner, only minutes to the subway, only a block and a half south of both Boston Common and Public Garden, tons of food and drink places around, what a great spot! The GM at the desk turned us on to some great eats and touristy things to do. If you enjoy European-style hotels, this one is for you. If you want room service and a killer view, go somewhere else and pay a LOT more! We'll be back.
Read more
Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip: A street-facing room is better if possible, as the rear rooms face the back of a brick theater.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Sean Muldoon, General Manager at Found Hotel Boston Common
Responded 5 Aug 2022
Your review completely encompasses what we are trying to accomplish here. We are pleased to know the FOUND was a perfect launchpad for your time in Boston and hope you return for another great adventure. Thank you for your kind words and great review.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex wrote a review Jul 2022
19 contributions26 helpful votes
The location is excellent. This is, however, the only good thing. Rooms are tiny, outdated and more on the shabby side. My room was not cleaned nor were towels changed in three nights. If you look for a rundown hostel style hotel without any service go for it. Otherwise, avoid.
Read more
Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Sean Muldoon, General Manager at Found Hotel Boston Common
Responded 21 Jul 2022
We are pleased to hear you enjoyed our amazing location! While some of our rooms are on the smaller side, our Queen and Double Queen rooms are much larger and we recommend you try one next time. Our housekeeping has been a request-based service and we apologize you were not aware of this. Thank you for your feedback!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mariana R wrote a review Jun 2022
6 contributions4 helpful votes
The hotel was perfect and really well located. We had such a great stay. The staff particularly Sean is awesome and really friendly. We will be there just for one night but was so perfect for us, we went to the neil diamond musical and was so close to the hotel.
Read more
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Sean Muldoon, General Manager at Found Hotel Boston Common
Responded 30 Jun 2022
Wow, what a great review! Our entire team takes great pride in the friendly hospitality we offer here and are always thrilled when we hear how it had a positive impact on your time in Boston. Our location is truly unbeatable so next time you are coming for a show we hope you consider the FOUND Hotel again! Safe travels.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephanie B wrote a review Jun 2022
4 contributions
The room was perfect! The hotel is really well located. Couldn't ask for better. We had such a great time The staff is awesome and really friendly :) Room was quiet. The bathroom was modern and the staff suggestions were really on point
Read more
Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Sean Muldoon, General Manager at Found Hotel Boston Common
Responded 30 Jun 2022
Thank you for this amazing review and your kind words for our staff, Stephanie. It brings us great pleasure to know how much you enjoyed not only your trip to Boston but also your time with us at the hotel. The next time you are planning a trip to the city, I invite you to reach out to me directly at Smuldoon@FoundHotels.com so we can be sure to give you another great stay! Safe travels.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
PRICE RANGE
US$153 - US$383 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
milner hotel boston
FORMERLY KNOWN AS
Milner Hotel
LOCATION
United StatesMassachusettsBostonTheater District / Downtown
NUMBER OF ROOMS
64
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Found Hotel Boston Common
Which popular attractions are close to Found Hotel Boston Common?
Nearby attractions include Shear Madness (0.09 km), Trapology Boston (0.4 km), and Wang Theater (0.2 km).
What are some of the property amenities at Found Hotel Boston Common?
Some of the more popular amenities offered include free wifi, breakfast buffet, and laundry service.
Is parking available at Found Hotel Boston Common?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Found Hotel Boston Common?
Conveniently located restaurants include Mike & Patty's, Ostra, and The Q Restaurant.
Which languages are spoken by the staff at Found Hotel Boston Common?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Found Hotel Boston Common?
Many travellers enjoy visiting The Printing Office of Edes & Gill (2.0 km), Old North Church & Historic Site (2.1 km), and Longfellow House Washington's Headquarters National Historic Site (5.7 km).