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InterContinental Boston

510 Atlantic Avenue, Boston, MA 02210-2210
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1437)
Room & Suite (725)
Dining (123)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Boston
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#14 of 96 hotels in Boston
Travelers' Choice
GreenLeaders Gold level
Renovated in 2020. This breathtaking, modern Boston waterfront hotel stands on the site where a late-night tea party ignited the American Revolution. Located between the financial district and the booming Fort Point Channel, find yourself at the heart of the city and take in waterfront views from Miel, Boston's first Provence-themed brasserie. An urban retreat, relax and revive with an indoor lap pool and full-service spa. As of November 2020: our room service, spa and fitness center remain closed.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid private parking on-site
Breakfast available
Complimentary instant cofffee
Water sport equipment rentals
Aerobics offsite
Bicycle tours
Walking tours
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Interconnected rooms available
Room service
Seating area
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
City View
Great View
Languages Spoken
English, French, Russian, Spanish and 8 more


Full view
100Great for walkers
Grade: 100 out of 100
168Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
5,557Reviews42Q+A100Room tips
Traveler rating
  • 4,000
  • 1,100
  • 268
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Time of year
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Popular mentions
592susanpc wrote a review 6 Mar
Boston, Massachusetts43 contributions27 helpful votes
No doorman. No bellman. No gym. No spa. No room service. No housekeeping. No mini bar even. One front desk clerk. So very sad to see what has become of this once lovely business (full service) hotel set on the water in Boston. It is now like a frat house overrun with large groups of younger people booking rooms and hosting loud parties at the expense of other guests. Think Groupon! I have booked a room here on two different occasions over the past 5 months, and on both stays have had to continuously enlist the help of security and management to help quiet rampant inconsiderate behavior - some of which seems to be caused by people not even staying at the property. I do not know how on earth they are allowing this to happen in the midst of a Pandemic? Sadly, the management seems to have checked out of this hotel. Zero service now offered to guests, and it no longer feels safe. Who needs the aggravation. I would strongly suggest avoiding this chaos!
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Date of stay: March 2021Trip type: Traveled with family
Response from Laura Ward, Marketing at InterContinental Boston
Responded yesterday
Dear 592Susanpc, Thank you for selecting our property on two separate occasions. We are sorry to hear that your experience has not met your expectations or ours. In regards to the amenities being closed, we do our best to communicate this through our own websites, the different online portals and through correspondences, we apologize that you were not aware. Regardless of the opening or closing we can appreciate that this is frustrating and can assure you that we are eager to reopen as soon as travel begins to resume. We do have 24 hour security monitoring all areas of the hotel as well as responding to any calls of disturbance. I can assure you that we take your safety, all of our guests and staffs seriously and will share your feedback with all appropriate parties. We hope that you will reconsider visiting us in the future, as we genuinely are a team of hospitality enthusiasts that are interested in winning back your business. Kind regards, Laura Ward, Director of Sales and Marketing
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william z wrote a review 1 Mar
Wrentham, Massachusetts353 contributions227 helpful votes
The location of the hotel is perfect for the seaport area, the financial district, Faneuil Hall, the north end, and many other popular areas. The hotel follows all the rigid Covid protocols, offers spacious clean, comfortable rooms, and the staff is extremely accommodating. From a price/performance perspective this is the place when visiting downtown Boston.
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Date of stay: February 2021
Sleep Quality
Response from Laura Ward, Marketing at InterContinental Boston
Responded 6 days ago
Dear William Z, Thank you for staying with us at InterContinental Boston. We appreciate that you had an enjoyable stay and found our location to be perfect for your needs. We hope to welcome you back again soon. Kind regards, Laura Ward, Director of Sales and Marketing
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Eric B wrote a review Jan 2021
3 contributions2 helpful votes
Hotel is beautiful, check in was great. The gentleman that checked us in was great and gave us a very nice room (wish I had gotten his name). It was Friday evening January 16th. When we got to the room it was very clean and beautiful. After freshening up from a day of travel (flying) we decided to go down to the bar for a cocktail thinking that the bar tenders would appreciate our business since it’s COVID and so many things were closed in the city. That wasn’t the case. Instead the bartender (a guy) was pretty rude. We were scared to do anything in there without getting called out by him. He also called us out because we started to sit at a table that wasn’t being used due to COVID. We didn’t realize that it looked like a normal table. We had to keep our masks on until we took a drink and had to pull it up and down and then he made us order food. We couldn’t just have a drink. We had dinner reservations at another restaurant so we really didn’t want to order food. We couldn’t just have a cocktail. I’m sure he didn’t make that rule but he wasn’t nice about it either. We almost felt like a bother to him by being in there. The next evening we went back to the bar area and there was a female waitress/bartender she had long dark hair. She was just as rude as the guy the first night. The following day we went to another restaurant/bar and the bartenders thanked us for coming to the city because business had been so slow. The truly appreciated our business. They were very gracious to have us. They seemed thrilled to have us. It was pretty irritating that the bar staff didn’t seem to appreciate their customers or perhaps that they had to work. Other than that the hotel is really beautiful and everything else was great! The hotel is in a great location. I would love to give the hotel a five star but due to the attitudes in the bar area i’m giving it a four star.
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Date of stay: January 2021Trip type: Traveled with family
1 Helpful vote
Response from Laura Ward, Marketing at InterContinental Boston
Responded 25 Jan 2021
Dear Eric B, Thank you for staying with us at InterContinental Boston and join us in Rumba. I am so happy to hear that you enjoyed your stay with us and that the accommodations and cleanliness met your expectations. In regards to your dining experience, I sincerely apologize. We are very grateful for every patron that joins us, we, along with all restaurants in Boston, have been severely impacted and the business that we have is so precious. I am sorry that this was not thoughtfully conveyed - however on behalf of our team - THANK YOU! We hope that you will return to our property and that we can welcome you back in the future. Kind regards, Laura Ward, Director of Sales and Marketing
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MsHellfire wrote a review Nov 2020
Boston, Massachusetts259 contributions304 helpful votes
Very comfortable, relatively quiet and good value at the moment. Room was good sized and ideal for working at the desk. Breakfast was good and I was pleased to be able to dine in-house. Check in and check out were easy and efficient. Pleased with the location and recommend this property.
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Date of stay: November 2020Trip type: Traveled solo
2 Helpful votes
Response from Laura Ward, Marketing at InterContinental Boston
Responded 23 Nov 2020
Dear MsHellfire, Thank you for your kind feedback of your recent stay at InterContinental Boston. I was very happy to read your remarks of our accommodations, restaurant and location. We look forward to welcoming you back soon. Kind regards, Laura Ward Director of Sales and Marketing
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Jack F wrote a review Nov 2020
San Francisco, California148 contributions75 helpful votes
Given it was during Covid and given my IHG membership level I expected more than a room with a view of the building next door, especially being a hotel on Boston Harbor. However having said that maybe due to Covid there was less flexibility and I should be more forgiving. There were mistakes made during check-in with membership numbers and at check-out with the wrong name and address on my bill. But all was corrected. The bartender Dave was extremely nice and made up for any frustration. Parking was a bit confusing as I was informed that it was valet only but no one came out. I had to pull into the garage where it said "Valet Only" which lead me to believe I could not drive down the ramp but that is exactly what they wanted you to do. The website states self parking but that was not available. Anyway expected better instructions especially since I had called and asked prior to my arrival. Again possible it was due to Covid rules.
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Date of stay: October 2020
Trip type: Traveled on business
2 Helpful votes
Response from Laura Ward, Marketing at InterContinental Boston
Responded 16 Nov 2020
Dear Jack, Thank you for choosing to stay at InterContinental Boston and for taking the time to post a review of your recent stay. We appreciate your feedback are glad to see that you had an overall nice experience with us. We regret that valet parking caused confusion, and any frustration this caused. Our Parking is a garage where inside it is Valet Parking only. We try to communicate this as aggressively as possible due to Covid. We do hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Boston. We look forward to welcoming you back in the near future. Kind regards, Laura Ward Director of Sales and Marketing
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US$283 - US$751 (Based on Average Rates for a Standard Room)
intercontinental boston hotel boston, boston intercontinental
United StatesMassachusettsBostonFinancial District / Downtown
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Frequently Asked Questions about InterContinental Boston
Which popular attractions are close to InterContinental Boston?
Nearby attractions include Boston Tea Party Ships & Museum (0.2 km), Waterfront (0.2 km), and Boston Children's Museum (0.3 km).
What are some of the property amenities at InterContinental Boston?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Boston?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Boston?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to InterContinental Boston?
Conveniently located restaurants include Flour Bakery & Cafe, James Hook & Company, and O Ya.
Is InterContinental Boston located near the city center?
Yes, it is 0.6 km away from the centre of Boston.
Are any cleaning services offered at InterContinental Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Boston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Boston?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.