This property just started refusing to accept Hhonors numbers from airline employees, so no stay credit but also no points for even incidental charges. This is a terrible decision that affects a large percentage of their guests when revenues are tight, and is certainly not common. Most people earn their status based on money they have spent, not their employer. Call the Hhonors desk will file a complaint with the property.
I had to to a One Night Trans Atlantic trip to Boston for a meeting.I was happy after a long pandemic flight time to be at the airport and not have to drive into the city for a hotel.Very close to the city center.Literally it is in the airport right down from Terminal E.The staff was very professional.Very cleana nd all Covid-19 cleaning marks/stickers on the doors.
We stayed here for a night before our flight out the next morning. You can not beat the location. The hotel was great. The room was clean and I had no concerns related to COVID. Even though F&B was not at full service, they did great!
Comfort, cleanliness, and customer service were without fault. Just be aware that though the hotel is located in the middle of the Logan Airport property, it's a very long walk from the terminals, especially if you're carrying a backpack and lugging a heavy suitcase and a carry-on. You can catch a hotel shuttle every half hour, but it is not clearly marked where outside the terminal to find it. Also, due to COVID restrictions, restaurant offerings are very limited and on a take-out only basis.
The Pros: Very clean, comfortable and spacious AND you don't even have to go outside to get to it from the airport. Room is affordable, with a very nice but unnecessarily expensive restaurant (Connoly's) downstairs. We got 2 salads and a drink, tipped $10 and the bill was $92. Just unnecessary. The Cons: There was a fire detector in the room with a white bright LED that flashed light a ************* airport beacon every 20 seconds. Are you kidding me??!! The reception desk texted us as we were nearing our arrival
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