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Mandarin Oriental, Boston

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Traveler (206)
Room & Suite (225)
Dining (15)
Overview
  • Excellent80%
  • Very good12%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“bar boulud”(37 reviews)
“boylston street”(41 reviews)
“four seasons”(40 reviews)
AMENITIES
Free Internet
Parking
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
Additional information
Offers from Mandarin Oriental, Boston
Special Offer: Complimentary 4th Night
Offers from Mandarin Oriental, Boston
Special Offer: Complimentary 4th Night
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Reviews (791)
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723 results
Traveler rating
565
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8
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565
95
45
10
8
Show reviews that mention
All reviewsbar bouludboylston streetfour seasonsroom serviceluxury hotelwalk in closetrain showerprudential mallin room diningconcierge staffperfect hotelnewbury stbeautiful roomlocation is greatfitness centerspabay
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1 - 5 of 723 reviews
Reviewed today via mobile

Cannot say enough about how impressed me and my guest were when we went to the spa here. Every detail is spot on, the experience is truly relaxing. I had Miranda as my therapist and she was incredible! My mom said it was the best...More

Thank Staciat15
Hotel's Favorite
Reviewed 14 May 2018

I stayed here for 5 days for business meetings and had a few days to tour the city. The front desk staff where amazing. They seemed like they could never do enough for us and always remembered who we were when we were coming and...More

3  Thank jazanimal
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 27 June 2018

Dear jazanimal, Thank you for sharing your feedback on Trip Advisor with us and I was delighted to learn that you had a memorable experience during your recent stay. Your kind compliments on the overall quality of service provided by our Concierge and Front Desk...More

Reviewed 1 week ago

We had a staycation here to celebrate a birthday and had an amazing time. The spa was incredible and well worth the time and money. Our only complaint was that the hot tub, sauna, waiting room, etc. at the spa was separate for men and...More

1  Thank firstchairlastcall
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 1 week ago

Dear Luke_Severski, I was delighted to learn that we were able to deliver the level of service one would expect from us here Mandarin Oriental, Boston. Your kind compliments on the Spa as well as the comfort of our guest rooms are very much appreciated...More

Reviewed 1 week ago

We stayed at the Mandarin Oriental for our first visit to Boston together as a family. From the moment we arrived till we left, we much appreciated the high quality service with a warm and genuine smile. The hotel staff really wanted to serve well...More

Review collected in partnership with this hotel
1  Thank Miel1576
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 1 week ago

Dear Miel1576, Thank you for sharing your feedback on Trip Advisor with us and I am so happy to learn that you had a memorable experience during your stay. Your kind compliments on the overall quality of service are very encouraging and much appreciated and...More

Reviewed 2 weeks ago

Just wanted to give a huge shout out to the Mandarin Oriental! In particular the concierge staff-headed up by Jenn, but including Andrew, Corey and Jason.I have yet to find better concierge service anywhere! They went above and beyond the call of duty to handle...More

1  Thank Maureen B
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 1 week ago

Dear Maureen B, Thank you for taking the time to post your review. I was delighted to learn that we were able to deliver the level of service one would expect from us here Mandarin Oriental, Boston. Your kind compliments on the overall service quality,...More

View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$682 - US$1,071 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Boston
#4 Business Hotel in Boston
#4 Spa Hotel in Boston
#6 Luxury Hotel in Boston
#8 Romantic Hotel in Boston
#11 Family Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$682 - US$1,071 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Boston
#4 Business Hotel in Boston
#4 Spa Hotel in Boston
#6 Luxury Hotel in Boston
#8 Romantic Hotel in Boston
#11 Family Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (206)
Room & Suite (225)
Dining (15)
Amenities (90)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
loliveir
29 June 2016|
AnswerShow all 2 answers
Response from MOBostonResponse | Property representative |
Dear loliveir, We hope all is well and thank you for reaching out with your question. Unfortunately Mandarin Oriental, Boston does not offer formal swimming facilities, however a list of local Boston hotels with pools... More
1
Vote
Room Tips
"Try to get a room over Boylston St."
Read review
"Courtyard view rooms look onto Saks /business buildings behind the property"
Read review
"Beautiful room!"
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"Taller floors are quieter as expected"
Read review
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