Fairmont Copley Plaza, Boston
4,147 reviews
#20 of 96 Hotels in Boston
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138 St James Avenue, Boston, MA 02116-5002
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$258
US$279
Free cancellation until 23/08/21
US$291
US$246
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Expedia.comUS$279
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Full view
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Room & Suite (564)
Dining (82)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 24/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Copley Plaza, Boston
Updated 24/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#20 of 96 hotels in Boston
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen
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Full view
Property amenities
Paid public parking nearby
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Street parking
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
150Restaurantswithin 0.5 km
68Attractionswithin 0.5 km
Contact
138 St James Avenue, Boston, MA 02116-5002
Getting there
CopleyBoston T2 min
Back BayBoston T3 min
4,147Reviews40Q+A100Room tips
Reviews
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Popular mentions
We had yet another exceptional stay at the Fairmont. Ana, from reception, helped us find reservations to our favorite restaurants and things to do during our stay. Made our stay such a great experience. We always felt safe knowing the hotel and the restaurants strictly adhere to safety protocols.I wouldn’t hesitate to recommend a stay in Boston.
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Review collected in partnership with fairmont.com
Date of stay: February 2021
Helpful
I’ve been at the Fairmont for 8 days settling my daughter into university. The hotel can’t be in a better position in the Back Bay Area. You are a minutes walk from the fabulous Newbury shopping street and a minutes walk from both Copley Plaza and The prudential shopping mall. But what sets this beautiful, traditional hotel apart from others if the fabulous staff, the welcoming atmosphere and the outstanding service. Nothing you ask is too much trouble and I must thank both Anna and Carolina at the front desk for all their help and advise whilst I have stayed here. Will definitely be back.
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Date of stay: February 2021Trip type: Traveled with family
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 1 week ago
Dear SuzanneC_11, Thank you for being our guest and for taking the time to connect with us after your stay. We're so glad you enjoyed our prime downtown location and appreciate your kind words for our staff and the amazing service they provided. It was our pleasure to host you and we look forward to seeing you again in the future! All the best to your daughter in school, as well! Best regards, Vanessa Kuo Manager
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I stayed one night in a Studio King room on the 6th floor. The room was very clean and spacious, and I was delighted to find a bidet in the bathroom. The tub was nice and deep (a bath before bed is a must). Two bottles of water and an amenity kit including masks, gloves, wipes and hand sanitizer were included. The hotel restaurant wasn't open, so make sure you know that in advance. Staying here was a very nice experience that I look forward to repeating.
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Date of stay: January 2021
Rooms
Location
Service
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 3 weeks ago
Dear Tressy, Thank you for your 5-star feedback. We are delighted we had the opportunity to have you as our guest and are glad you enjoyed your stay. Our lobby restaurant OAK Long Bar + Kitchen is temporarily closed for the winter and we have a tentative reopening date of April 1, 2021. We hope to have another chance to welcome you back again soon and that you'll be able to enjoy all the wonderful amenities we have to offer. Best regards, Vanessa Kuo Manager
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Had a nice staycation night and overall the hotel did a fine job with Covid precautions. The only exception was in the gym where two women were not properly wearing masks. Asked them politely to do so, which they did initially but then lowered them again, so we left the gym quickly. I reported them to the front desk and was told that security would check out the situation. Other hotels limit gym access to one guest/room at a time, which may be a better approach.
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Date of stay: January 2021Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 3 weeks ago
Dear jensjens, Thank you for your helpful feedback. We are glad to learn that you enjoyed your overall stay and sincerely regret to hear that you did not feel comfortable in the fitness center due to the actions of some other guests. Your suggestion for limiting the number of guests at a given time is appreciated and will be shared with our management team for further internal review. It was our pleasure to host your stay and we hope to see you again in the near future so that we may provide you with another relaxing staycation. Best regards, Vanessa Kuo Manager
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You need to take a day and spend it at the Fairmont in Boston. The staff are exceptional with Kelly greeting you at the door when you arrive, Carolina at reception and Anna for dinner arrangements. The team won for their eyes towards customer satisfaction. Continued success
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Date of stay: December 2020Trip type: Traveled on business
Rooms
Location
Service
Room Tip: Rooms are comfortable and space sufficient for relaxing stay
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2 Helpful votes
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 29 Dec 2020
Dear KevinLeahy, Thank you for being our valued guest! We are honored you chose to stay with us and sincerely appreciate your kind compliments for our staff. It is wonderful to learn that you had such an exceptional stay with us. We hope to have the opportunity to welcome you back again soon! Best regards, Vanessa Kuo Manager
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PRICE RANGE
US$320 - US$931 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont copley plaza boston hotel boston, fairmont copley plaza boston, fairmont boston, boston fairmont
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
383
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Claim Your Listing Frequently Asked Questions about Fairmont Copley Plaza, Boston
Which popular attractions are close to Fairmont Copley Plaza, Boston?
Nearby attractions include Boston Public Library (0.1 km), Back Bay (0.1 km), and Newbury Street (0.3 km).
What are some of the property amenities at Fairmont Copley Plaza, Boston?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Fairmont Copley Plaza, Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Copley Plaza, Boston?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Fairmont Copley Plaza, Boston?
Conveniently located restaurants include Saltie Girl, Mistral, and Atlantic Fish Co.
Are there opportunities to exercise at Fairmont Copley Plaza, Boston?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Fairmont Copley Plaza, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Copley Plaza, Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Copley Plaza, Boston offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Fairmont Copley Plaza, Boston?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Fairmont Copley Plaza, Boston?
Many travellers enjoy visiting Longfellow House Washington's Headquarters National Historic Site (5.1 km), The Printing Office of Edes & Gill (2.0 km), and Old North Church & Historic Site (2.6 km).