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138 St James Avenue, Boston, MA 02116-5002
E-mail hotel
Lowest prices for your stay
$458
Free cancellation until 10/09/22
$458
Free cancellation until 10/10/22
$509
$421
Expedia.com$458
Travelocity$458
Trip.com$509
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
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Updated 21/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Copley Plaza, Boston
Updated 21/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#33 of 97 hotels in Boston
Location
Cleanliness
Service
Value
GreenLeaders Silver level
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid public parking nearby
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Green
Languages Spoken
English, French, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
149Restaurantswithin 0.5 km
67Attractionswithin 0.5 km
Contact
138 St James Avenue, Boston, MA 02116-5002
Getting there
CopleyBoston T2 min
Back BayBoston T3 min
4403Reviews44Q+A100Room tips
Reviews
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Most Recent
We were interested Sun after diner drinks and tried the Bar at Fairmont Copley plaza. It was extremely busy, but our server Maryanne managed to get us a table. She was an amazing server and took great care of us for the evening. I would recommend this bar.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
We recently stayed two nights here and we’re not disappointed. The hotel is nicely situated near shopping, restaurants and Fenway. The tourist sites are easily accessible and the hotel itself is beautiful. All the staff that we encountered were excellent, but of course there are always a few that stand out more than others. In our case we were extremely impressed with Aleksandra B. In the Fairmont Gold floor. To us she is the definition of Fairmont customer service and should be commended. Additionally, Rudy and his team in the Gold lounge (Jai and Gilbert) are exceptional staff members who were very helpful and accommodating. We will most definitely be returning because of this.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 6 Jun 2022
Dear spectrld, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your stay a truly world-class experience. It would be our pleasure to welcome you back during your next visit! Thank you again. Best regards, Vanessa Kuo Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall, we were disappointed with our stay. The check in was very easy, since we took advantage of the early pre-check-in prior to arriving at the hotel. We pulled up to the front of the hotel and received a pleasant welcome from the door attendant. When we arrived in our room, #107, we were surprised to see such a small closet, one in which we could not fully hang long dresses or trousers, nor place in it more than two or three pairs of shoes. For a four-day reservation, the closet was completely inadequate. However, most disappointing was the tiny bathroom. Fortunately, we are relatively small, but a large guest would find sitting on the toilet extremely uncomfortable. Why? Because the toilet is right up against the sink on one side and the wall on the other side. Additionally, room #107’s bathroom has absolutely no shelving or counter space to put toiletries, toothbrushes, toothpaste, make-up, medication or any other items typically placed in a hotel bathroom. Consequently, these items were placed in our room and brought to the bathroom as needed. The final issue with the bathroom was the poor lighting, making it difficult to put on make-up. The one time we used the restaurant was for breakfast. It was relatively empty, nonetheless, we had to wait for more than five minutes to be seated by the hostess even though there were loads of empty tables. When finally seated, we enjoyed the food, which was attractively priced. All in all, at the room rate of $439 per night and parking rate of $65 per day, we would not recommend the Fairmont Copley Plaza to anyone visiting Boston.…
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Date of stay: September 2022Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Beautiful public areas in this well positioned hotel. We enjoyed the central location easily walkable to lots of areas. Unfortunately the welcome upon arrival was lacklustre. We were met by a miserable receptionist who didn't greet us, just asked for ID and told us our room wasn't ready at 3.30 (official check in was 4pm). After disappearing numerous times she finally advised the room was ready. Not a fantastic welcome after a transatlantic flight. Room was very dated, dark and with a terrible internal view. At over $600 a night we had expected something less depressing. Breakfast was nice, the hostess again was miserable and unwelcoming but our waiter was attentive and efficient. The Oak Bar was great for a cocktail in the evening, again staff on border of being rude. When it came to leave the hotel we had a very early flight and I asked the night before if a large taxi could be arranged for us as we had 4 suitcases. I checked this information once again with reception the night before our flight and was assured a large taxi had been arranged. At 3am 1 small taxi arrived and we were left to arrange another taxi ourselves. I'm not sure I would rush back to the fairmont unfortunately. The only thing I can recommend it for was location.…
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Location is in Back Bay. Walkable, great location to shopping and sites that are a must see in Boston. The staff is excellent, from the front desk to room service. I’m very happy with my stay. I’d recommend. The gym was also excellent. Modern for such an old building. Rooms are renovated but still show the historic attributes I was hoping for. Beds are also very comfortable.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We arrived early to this beautiful hotel. Doormen welcomed us. Our room wasn't ready as we arrived early, they put a rush on it and it was ready surprisingly fast! Front desk was very efficient and the concierges very helpful. Bar/restaurant was hoping every night and staff was very pleasant. We mainly had cocktails which were to our liking. This is an excellent location with an easy walk to Fenway Park and the new MGM at Fenway (where we saw Bruno Mars). Love Newbury Street which is only 2 blocks away and has so many wonderful stores and many restaurants. The Public Gardens park is beautiful and right down the street. North end is about a 40 minute walk. We chose one of the smaller rooms which was nice and clean. Only wish there was a dresser and no lock on the refrigerator.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 6 days ago
Dear MariaB4U, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your positive feedback for our staff and service! Thank you again for sharing your experience. We wish you well and hope to welcome you again in the future. Best regards, Vanessa Kuo Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Fairmont has a lot of old world are deco charm. It's location is also difficult to compete with. However, at $400/night I would expect more. Checking in took forever for no reason, my room was dated with paint peeling off the tub and a door that had to be kicked in order to open it. I was not impressed with the food that was very bland to my taste
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 6 days ago
Dear BusyBizTraveler, Thank you for being our guest and for taking the time to share your feedback. My sincere apologizes for your recent experience at our hotel, as your experience certainly fell far below your expectations and ours. We would welcome the chance to discuss the challenges you encountered during your stay and will direct message you so we may work to restore your faith in our hotel. Thank you for taking the time to share your concerns. Vanessa Kuo Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is ideally located. We were able to enjoy different restaurants, cafes and sites of interest. The Oak Room dining and bar on site were great! Food was great! The waitresses were very helpful in wine and food selection. The Consulier was very helpful and letting us know about the different activities available to us as were interested in Martha's Vinyard and other historical sites including the history of the Fairmont at Copley Plaza.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 1 week ago
Dear rubenaF1814MI, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your positive feedback for our staff and service! Thank you again for sharing your experience. We wish you well and hope to welcome you again in the future. Best regards, Vanessa Kuo Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Fairmont for 4 days and I was lucky to have had all the help and support I needed during my stay from the hotel manager Carolina Sanchez. She's very professional, helpful and understands the importance of keeping hotel guests happy. Thank you
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Date of stay: September 2022Trip type: Traveled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 1 week ago
Dear 836rubye, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your positive feedback for our staff and service! Thank you again for sharing your experience. We wish you well and hope to welcome you again in the future. Best regards, Vanessa Kuo Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great stay. Excellent location. Staff very attentive. Hotel have a lovely dog, and my kids were amazed by him. Room service left two stuffed black dog in their bed, and they were thrilled. Service is like great old times, super neat, twice a day. Could not say better things.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 1 week ago
Dear 250leticiaf, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your positive feedback for our staff and service! Thank you again for sharing your experience. We wish you well and hope to welcome you again in the future. Best regards, Vanessa Kuo Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$308 - US$594 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont copley plaza boston hotel boston, fairmont copley plaza boston, fairmont boston, boston fairmont
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
383
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Claim Your Listing Frequently Asked Questions about Fairmont Copley Plaza, Boston
Which popular attractions are close to Fairmont Copley Plaza, Boston?
Nearby attractions include Boston Public Library (0.1 km), Back Bay (0.1 km), and Newbury Street (0.3 km).
What are some of the property amenities at Fairmont Copley Plaza, Boston?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Fairmont Copley Plaza, Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Copley Plaza, Boston?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Fairmont Copley Plaza, Boston?
Conveniently located restaurants include Mistral, Sorellina, and sweetgreen.
Are there opportunities to exercise at Fairmont Copley Plaza, Boston?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Fairmont Copley Plaza, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Copley Plaza, Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Copley Plaza, Boston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fairmont Copley Plaza, Boston?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Fairmont Copley Plaza, Boston?
Many travellers enjoy visiting The Printing Office of Edes & Gill (2.6 km), Old North Church & Historic Site (2.6 km), and Longfellow House Washington's Headquarters National Historic Site (5.1 km).