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1 Ave De Lafayette, Boston, MA 02111-1739
6 people are viewing this hotel
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Traveler (997)
360
Panoramas (15)
Room & Suite (595)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#41 of 97 hotels in Boston
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Discover the city's downtown destination, Hyatt Regency Boston, where luxury and convenience collide. Steps from Boston's most desirable area-attractions such as the Boston Common, Faneuil Hall, and Boston's famous shopping destination, Newbury Street, the hotel sits at the edge of the city's excitement. Tour the Freedom Trail, visit the Museum of Fine Arts, or catch a game at historic Fenway Park, all just minutes from Hyatt Regency Boston. Experience Boston's exhilarating 24-hour neighborhood and burgeoning restaurant scene that includes our casually chic restaurant, Avenue One. Convenient to the Theater District, the Financial District and attached to Macy's for convenient shopping, our downtown Hyatt hotel is also a 10 to 15 minute walk to the South End, Back Bay, the Charles River Esplandade, and is connected to the "T," Boston's mass transit system.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
VIP room facilities
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish, Chinese
5607Reviews78Q+A100Room tips
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Most Recent
asharkey2022 wrote a review Today
Dublin, Ireland1 contribution
We decided to go with Hyatt as other hotels in the chain were good. The only issues we had were cleanliness and location. We had to move rooms due to dirty conditions and filthy sheets. To be fair to the staff they offered us an “upgraded” room which was the exact room just on a different floor. The head of house cleaning also dropped by to apologise. Other than cleanliness the area is close to downtown and convenient for reaching the commons but it’s located in China town which has a serious amount of homeless and mentally ill people that makes trips to local stores sketchy and we didn’t have an evening where we didn’t encounter something.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2022
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LouiseB wrote a review Yesterday
Dublin, Ireland31 contributions7 helpful votes
I normally try to give good reviews and mention the good with the bad.. Stayed for 5 nights, the location was amazing.. right in the heart of Boston. Close to everything and with the paramount lights close by, you will never get lost! Check in was amazing, Chris was so helpful and very friendly.. the room was clean, modern and spacious but my room was never cleaned at all. Had to request towels on the last day.. for the price I paid for 5 nights, this was disappointing. Breakfast was included in my stay, otherwise it would cost $29 for a buffet and I think I ate there twice. The first day, the waiter rolled his eyes at me when I said it was included in my room and snatched the menu off the table so fast..the food was cold and so was the coffee, I was tired and jet lagged so didn’t say anything but the same happened the next day, so I didn’t return after that. I’m sure he was just having a bad day (s) but again it added to my disappointing stay. Also be aware that you are charged $30 destination fee per night (for this you get free wifi.. go figure) Would I stay here again? Honestly no, and have cancelled further Hyatt regency visits I had planned for next year.
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Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chryssaldo Thomas, Owner at Hyatt Regency Boston
Responded today
Thank you Louise for your very detailed feedback. We are sorry to hear that your experience at the hotel was not up to standards. Regarding the housekeeping, since Covid we provide it daily under request during your check-in , otherwise it will be done on the 4th day of stay. If we missed to tell you that we are very sorry. Regarding your experience during breakfast, we are sorry for the inconveniences you faced, we will pass your comments on to the appropriate colleagues and will ensure it won't happen again. Finally, Destination fee is Downtown Boston's version of a resort fee , which majority of the hotel in the metropolitan area have implemented a few years ago. If there are any recommendations that you think would help elevate the destination fee benefits , we would certainly be appreciative to hear ! We hope to welcome you back again and provide you a better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisa M wrote a review 5 Dec
Houston, Texas111 contributions59 helpful votes
Just got back from a visit to Boston and this hotel was perfectly located for seeing all the sights! It is conveniently located by a busy shopping area, theaters, Chinatown and the Freedom Trail. There are several good coffee shops nearby and plenty of restaurants. The main entrance is by the parking garage and you must take an elevator up to the main lobby. The lobby was spacious and had plenty of seating as well as the hotel restaurant. We were given tokens for free clam chowder at the restaurant at check in as well as a $10 voucher towards a meal. The chowder was good, though not as good as other places we tried. We split the fried Brussels sprouts appetizer which were very lightly fried and coated in a blue cheese buffalo type sauce. It was fine but the Brussels sprouts were not as cooked as much as we like and a bit tough in the middle. As a late discounted dinner when we arrived late in the evening, it was fine. I would not spend the money to eat there otherwise. The room itself was comfortable and the city view was lovely. We had a comfortable chair for sitting as well as a small lounging sofa and padded bench for the suitcase. There was a table that fit rather awkwardly in the room rather than a desk. The bed was ok but not as comfortable as other Hyatts we have stayed at and the pillows were disappointingly flat and hard. The staff was very helpful and accommodating. Overall, the room was clean and comfortable and with such a perfect location, we would stay here again.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chryssaldo Thomas, Owner at Hyatt Regency Boston
Responded yesterday
Thank you Lisa for your amazing and very detailed feedback ! We are very glad to hear that overall you enjoyed your stay with us and liked the location of our hotel. We are sorry if the Brussels sprouts were not matching your expectations, we will pass your comments on to the appropriate colleagues to ensure it won't happen again. We hope to welcome you back again soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eva W wrote a review 5 Dec
Florida46 contributions52 helpful votes
Cannot beat the location of this hotel. I was down the street from several good restaurants, the opera house, and a quick walking distance to Boston common to watch the tree lighting. North End only took me about 15 mins walking. Overall, my stay at the hotel was comfortable but some things are looking a little worn. Visible rusting around the drain of the bath, shower head weak pressure, bed was okay but definitely not comfortable enough for me to sleep in and relax. All members of the staff from check in to the bar staff and concierge that I interacted with where smiling helpful and pleasant. I would definitely stay here again though. Could not beat the location
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Date of stay: December 2022Trip type: Traveled solo
Room Tip: If possible, try to get a high floor, the view is beautiful.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chryssaldo Thomas, Owner at Hyatt Regency Boston
Responded yesterday
Thank you for your amazing feedback ! We are happy to hear that you enjoyed your stay with us and that you liked the location of our Downtown hotel ! We are sorry for the inconveniences you faced with the room, we will pass your comments on to the appropriate colleagues and will ensure it won't happen again ! We look forward to welcome you back again soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sin2992 wrote a review 4 Dec
Cincinnati, OH24 contributions1 helpful vote
Everything was very good during my stay. I have not encountered any issues. The room was slightly smaller side but it should be okay considering its location. Breakfast was very good and servers are very attentive and kind.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Chryssaldo Thomas, Owner at Hyatt Regency Boston
Responded yesterday
Thank you for your amazing feedback ! We are very glad to hear that you enjoyed your stay with us and that you liked the breakfast ! We look forward to welcome you back again soon !
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mary Dublin wrote a review 3 Dec
1 contribution
Really enjoyed our recent trip to Boston everything went very smoothly we had a lovely room not too far from the elevator and it had everything we would need very helpful staff at reception and particularly from the concierges gave us lots of good advice and nothing was too much trouble
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Chryssaldo Thomas, Owner at Hyatt Regency Boston
Responded yesterday
Thank you for your feedback ! We are very glad to hear that you enjoyed your stay with us and that the concierge was helpful giving you his precious advice ! We look forward to welcome you back again soon !
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ivarthorir wrote a review 2 Dec
1 contribution
Awesome location, awesome hotel! Didnt matter who it was, everybody were so kind and welcoming, and the guys downstairs, they were always so positive and smiling every single day ! Thank you Hyatt, we will be back ! :)
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Chryssaldo Thomas, Owner at Hyatt Regency Boston
Responded yesterday
Thank you for your amazing feedback ! We are very glad to hear that you enjoyed your stay with us and that the concierge was helpful ! You described him very perfectly , always positive and love to help our guest to enjoy the city ! We look forward to welcome you back again soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
audursolrun wrote a review 1 Dec
Reykjavik, Iceland1 contribution
Overall a good and clean hotel room at a good location in downtown Boston. Did not have a real door on the bathroom though and the water pressure of the shower was too low and not adjustable. Excellent service though and great staff.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Chryssaldo Thomas, Owner at Hyatt Regency Boston
Responded yesterday
Thank you for your feedback ! We are glad to hear that you enjoyed your stay with us and that you liked the location of our hotel ! We are sorry for the inconveniences you faced with the bathroom, we will pass your comments on to the appropriate colleagues. We hope to welcome you back again soon !
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bob1232022 wrote a review Nov 2022
New Haven, Connecticut1 contribution
The building is not what you would expect from HYATT as a premium hotel brand in a downtown major city like Boston. The $30.00 destination fee that appears at checkout if you don't read the small print when you make your reservation is an absurd way to keep the price of the room lower when booking.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Chryssaldo Thomas, Owner at Hyatt Regency Boston
Responded yesterday
Thank you for your feedback. We are sorry to hear that you didn't enjoy your stay with us. Destination fee is Downtown Boston's version of a resort fee , which majority of the hotel in the metropolitan area have implemented a few years ago. If there are any recommendations that you think would help elevate the destination fee benefits , we would certainly be appreciative to hear !
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
steph4nell805 wrote a review Nov 2022
Camarillo, California6 contributions
Good location in Boston. Walking distance to the Theatre District, Boston Common and the Financial District. Very clean hotel, good restaurant and nice rooms. Parking is over priced (if you happen to have a car while visiting)
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Chryssaldo Thomas, Owner at Hyatt Regency Boston
Responded 1 week ago
Thank you for your feedback. We are very glad to hear that you enjoyed your stay with us and appreciate the location of our hotel. We look forward to welcome you back again soon !
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$197 - US$366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency boston hotel boston, boston hyatt regency, hyatt boston
LOCATION
United StatesMassachusettsBostonDowntown / Downtown Crossing
NUMBER OF ROOMS
502
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HYATT REGENCY BOSTON - UPDATED 2022 Hotel Reviews & Price Comparison (MA) - Tripadvisor

Frequently Asked Questions about Hyatt Regency Boston
Which popular attractions are close to Hyatt Regency Boston?
Nearby attractions include Freedom Trail (0.3 km), Miracles & Other Deceptions: The Close Up Magic of Paul Gertner (0.5 km), and Escape The Room Boston (0.2 km).
What are some of the property amenities at Hyatt Regency Boston?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Boston?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Boston?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Regency Boston?
Conveniently located restaurants include Cafe Bonjour, Sam LaGrassa's, and The Q Restaurant.
Are there opportunities to exercise at Hyatt Regency Boston?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Is Hyatt Regency Boston located near the city center?
Yes, it is 0.5 km away from the centre of Boston.
Are any cleaning services offered at Hyatt Regency Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Regency Boston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.