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Hilton Boston Park Plaza

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Traveler (1612)
Room & Suite (638)
Dining (97)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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Hotel direct offer!Park and Stay Offer
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About

#38 of 95 hotels in Boston
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Daily Mandatory Charge includes - Premium guest internet access - daily food and beverage credit which excludes room service - daily dry-cleaning credit - Lynx Fitness Club access - Press Reader access. Enjoy Wi-Fi (included in daily destination fee) and mini-fridges available in each room. Book a yoga class at Lynx Fitness Club on-site. Our Boston hotel features a variety of restaurants and bars to choose from (local laws apply). We are located in downtown Boston, surrounded by shopping, dining and entertainment. The Public Garden and Boston Common are steps away, while Beacon Hill and the Theater District are within a half-mile. As one of the most historic hotels in Boston, we are conscious about our community wellbeing and committed to uplifting the people and places that make our city thrive.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Paid private parking nearby
Paid wifi
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Park and Stay Offer
5,781Reviews156Q+A100Room tips
Traveler rating
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Tourist210862 wrote a review Yesterday
Brooklyn Park, Minnesota1 contribution
After a snafu with my original room, Amaria, a wonderful guest services staff member, came to my rescue with a perfect, spacious room with wonderful amenities and a nice view. It made my 4 day stay amazing! Also, the housekeeping staff was friendly and thorough.
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Date of stay: April 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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gomez041966 wrote a review Oct 2023
Bronx, New York16 contributions11 helpful votes
+1
Hotel's Favorite
My wife and me traveled for the first time to Boston for the weekend in Mid-October in occasion of her birthday. When we arrived to the Boston Park Plaza we´re very surprised with the location (very centric and close to everything, even the Public Garden & the Boston Common) and the elegant & gorgeous lobby. The early check-in was quickest and kind. We got a super-spacious corner suite, the 6036 in the six floor with a great view from three windows, a king size bed and separate bedroom and living room, including a queen size sofa bed with two LG 50" TVs, one in each room. If you want a great room with space for four people, this is a great choice. It was good enough for the two of us. To get access to the rooms, the elevators have to be activated with the key card you receive at the front desk, which I find it very safe. Our suite was clean everywhere. Plenty of lighting, two closets, an easy to use safe, lots of wood hangers for dresses, shirts and pants and a decoration of good taste. The blackouts in each window covered very well. In the living room we found a cabinet where one of the TVs is placed with a good size mini refrigerator and a Keurig coffeemaker. Great Colombian coffee. We only have breakfast in the Off The Common Lobby Restaurant which found it very delicious. You can choose between a la carte or buffett, which is plenty of good stuff. We acknowledge the attentions of our waitress Stephania, which was very nice and kind to take care of our requests. I made reservations to Strega Italiano, the Italian restaurant where is located right in the lobby. Delicious seafood dinner and a courteous attention of Jhason, our waiter and Bettina, the seating hostess. It was an unforgettable evening for my wife. Our stay was only for two days, but I fulfill my wife's dream in her birthday trip to know Boston. We're very pleased with all the attentions given by the staff since the moment we checked-in. The day we checked-out, we got the help of Fernando, the Spanish-speaking bellboy, which was very savvy and attentive to help us. As for the rest of the staff, they're A+. Kudos for the great service. We´ll be back with higher expectations!
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Get the suite or a room suite; you got your money's worth.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from BostonParkPlazaGM, General Manager at Hilton Boston Park Plaza
Responded Nov 2, 2023
Greetings, it's wonderful to hear how much you and your wife enjoyed your first trip to Boston and your stay at Hilton Boston Park Plaza. Your detailed commentary is much appreciated, particularly your appreciation of our central location, tastefully decorated suite with extensive amenities, and the high level of safety we provide. We're also delighted that you found your dining experiences to be exceptional in our lobby restaurant, Off The Common, and within Strega Italiano. Our colleagues, including Stephania, Jhason, and Bettina, always strive to deliver outstanding service and it's great they enhanced your experience. We're also very glad that Fernando, our bellboy, was able to assist you professionally in his native language. Acknowledging our team member's dedicated work truly matters to us. We eagerly anticipate your return and the opportunity to exceed your expectations even further in the future. Thank you for choosing Hilton Boston Park Plaza for your wife's special birthday trip.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kacmcweeny wrote a review Apr 20
Hartford, Connecticut6 contributions1 helpful vote
Great stay once again at the Park Plaza! Richard, Diego and Logic made us feel right at home and couldn’t have been more helpful. Great hotel and in great location. Within walking distance to many activities and great restaurants. I would highly recommend as a place to stay on your visit to Boston.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Joellen B wrote a review Apr 17
Chapel Hill, North Carolina28 contributions42 helpful votes
Heidy was wonderful! So kind and so professional. Answered all my questions and made sure I knew my way around the hotel since this is my first time here. Lovely person. She made me feel like I was here only guest she needed to care for today. She should be the trainer!
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Date of stay: April 2024
Value
Rooms
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Travis F wrote a review Apr 16
1 contribution
Really impressed with the friendliness of the staff. From the sincerely friendly interactions at the front desk when checking in to the personal touches staff left for us to find in our room, we were made to feel very comfortable. I like the eclectic nature of this building where the rooms do not have that standard cookie cutter feel of more modern hotels, yet the environment is clean, welcoming, and feels modern with respect to comfort, fit, and finish. Like a well-preserved classic car, vintage without feeling old. We were lucky enough to get a corner room so we had windows on two walls. I was a bit concerned about city noise interrupting my sleep, but it was probably one of the best nights of sleep I've had in any hotel in recent memory. Would definitely go back!
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Inbar N wrote a review Apr 16
1 contribution
I'd like to send my application and thanks to your employee mrs. Linda from the front desk ( overnight shift) Linda remembered me from my last visit at your Hotel, a month ago.. she helped me then with tons of patience and a wonderful smile, without her help and knowledge, I don't know How I could manage. Today she saw me checking in and immediately asked about the problem that I had last time, remembering every detail and being Sincerely, interesting at my well-being and trying to help me fix the problem that wasn't resolved because of a third party. I am waiting for a very important package from Amazon and I'm confident that Linda is doing everything she can to help me get it and overcome the obstacles that Amazon was putting me through. Linda is the kindest and most welcoming person, you are lucky to have her as your
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Date of stay: April 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lisa G wrote a review Apr 15
2 contributions3 helpful votes
WARNING!!! FALSE ADVERTISING! When I booked this hotel through Hilton's website I was quoted a price of $320 per night. When I checked out, the actual price was $365 due to a "Destination Charge" of $35/day. When I called to inquire, they stated that it was in the fine print on their website. Given that, the advertised price should have been $365. Management refused to issue a refund when I called and stated that it was a mandatory fee for amenities, which I never used. Hilton has lost a customer.
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Date of stay: April 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Shane McWeeny, Owner at Hilton Boston Park Plaza
Responded 4 days ago
lisagW9214SU, we understand your concerns regarding the additional Destination Charge. We strive to be completely transparent on our website about all charges to avoid any surprises. We're sorry for any misunderstanding and disappointment this may have caused. These charges directly contribute to the overall guest experience and are common in many hotels. We truly value your patronage and we hope to restore your confidence in us, should you choose to stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joanne S wrote a review Apr 14
2 contributions1 helpful vote
From the first moment I arrived, I felt welcomed. I asked for and received a robe and slippers as soon as I got to my room. Overnight check in staff member Sean was lively and friendly at 5:30 a.m. and kindly showed me to the gym. Moises was helpful when I checked out. I wish I could remember the kind staff member who checked me in -- offered me bottled water and arranged fro me to have a robe delivered. I was in the hotel for a national meeting and was impressed at how well the staff managed the large group.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Shane McWeeny, Owner at Hilton Boston Park Plaza
Responded 4 days ago
Joannes859, we're glad to hear you had such a wonderful experience at Hilton Boston Park Plaza from the moment you arrived. Our team members, including Sean and Moises, strive to provide lively, friendly, and helpful assistance to make your stay memorable. We thank you for acknowledging their efforts, as it's always heartening to know our guests appreciate our hospitality. We're pleased you found our services efficient during your national meeting. Accommodating large groups is an area we excel in, and we're delighted you found it impressive. We hope to have the opportunity to serve you again for your future gatherings and provide you with the same level of service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Colette R wrote a review Apr 14
3 contributions
DURING OUR STAY AT THE HILTON IN BOSTON PARK PLAZA SHANA WAS OUR HOST FOR BREAKFAST AND SHE WAS AMAZING ! SHE IS A VERY PROFESSIONAL,FRIENDLY,INTERACTIVE AND SUPPORTIVE PERSON. SHANA REALLY MADE A DIFFERENCE. WE FELT SEEN, APPRECIATED AND LISTENED TO. WE WERE THERE FOR 2 DAYS.I SAW HER TREAT THE GUESTS IN THE SAME WAY. SHE IS VERY EFFICIENT.EVERYTHING WE ORDERED ARRIVED SOON AFTER. SHE IS JOYFUL AND LIKES TO HAVE EXTRA CONVERSATION, BUT VERY QUICK IN HER WORK. Thank you so much Shana !
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Shane McWeeny, Owner at Hilton Boston Park Plaza
Responded 4 days ago
Coletter887, it's a pleasure to read your glowing remarks about your breakfast experience at Hilton Boston Park Plaza. It's wonderful to hear that Shana stood out with her professionalism, friendliness, and efficiency. Our team members strive to provide exceptional service to all our guests, and it sounds like Shana truly made a difference to your experience. We'll certainly pass on your appreciation to her. We hope to have the opportunity to welcome you back again for another delightful stay and conversation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Family_Traveler_2008 wrote a review Apr 12
Montclair, NJ16 contributions24 helpful votes
My family ate dinner in the hotel restaurant Off the Common. I signed for the bill to my room and included a 20% tip. On the invoice from the hotel, I was charged $15 on top of what I signed for. I happened to have taken a photo of the restaurant bill and disputed the charge with the restaurant manager, showing her the picture of the restaurant bill that I signed, but she did nothing to fix the situation. It's outrageous that the restaurant steals from its customers like this. WATCH OUT FOR FRAUD FROM THE RESTAURANT AT THIS HOTEL!!! Also, the fitness center opens at 7am on Saturdays and Sundays. I needed to be somewhere by 7:30am, so I couldn't use their fitness center. We stayed in a room with 2 queen beds. The bathroom was TINY, esp. the sink.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Shane McWeeny, Owner at Hilton Boston Park Plaza
Responded 1 week ago
We appreciate the feedback. We're disappointed your time with us was less than ideal. We regret the confusion with your billing and that your stay didn't exceed your expectations. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward. We have been made aware of the issue and have made the correction to your account. We do hope to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱14,333 - ₱23,313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the boston park plaza hotel and towers, boston park plaza hotel
LOCATION
United StatesMassachusettsBostonTheater District / Back Bay / Downtown
NUMBER OF ROOMS
1,060
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON BOSTON PARK PLAZA - UPDATED 2024 Hotel Reviews & Price Comparison (MA) - Tripadvisor

Frequently Asked Questions about Hilton Boston Park Plaza
Which popular attractions are close to Hilton Boston Park Plaza?
Nearby attractions include Bites of Boston Food Tours (0.5 km), Shear Madness (0.2 km), and Wang Theater (0.4 km).
What are some of the property amenities at Hilton Boston Park Plaza?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Hilton Boston Park Plaza?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Boston Park Plaza?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Boston Park Plaza?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Boston Park Plaza?
Conveniently located restaurants include Mike & Patty's, Ostra, and Davio's Northern Italian Steakhouse - Back Bay.
Are there opportunities to exercise at Hilton Boston Park Plaza?
Yes, guests have access to a fitness centre and fitness classes during their stay.
Are any cleaning services offered at Hilton Boston Park Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Boston Park Plaza?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Boston Park Plaza offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.