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Fairfield Inn & Suites Asheville South/Biltmore Square

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Traveler (30)
Room & Suite (16)
Dining (3)
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Overview
  • Excellent31%
  • Very good37%
  • Average19%
  • Poor9%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
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Additional information
Offers from Fairfield Inn & Suites Asheville South/Biltmore Square
Special Offer: Member Rates
Hotel packages
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Offers from Fairfield Inn & Suites Asheville South/Biltmore Square
Special Offer: Member Rates
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (312)
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311 results
Traveler rating
98
109
60
29
15
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LanguageEnglish
98
109
60
29
15
Show reviews that mention
All reviewswould stay here againroom was cleanoutlet mallthe sofa bedfree breakfastthe blue ridge parkwaystayed here for nightsfront desk staffconvenient locationyogurttop floorpool and hot tubminute driveexcellent staybiltmoredowntowninterstate
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1 - 5 of 311 reviews
Reviewed 5 days ago

This Fairfield had the worst customer service I have ever dealt with. When returning from a long day of activities our room was not cleaned. Fine, not a big deal. When I called down to the front desk to tell them this, no apology was...More

Thank kelly r
Response from TeamMarriott, Manager at Fairfield Inn & Suites Asheville South/Biltmore SquareResponded 4 days ago

Dear kelly r., Please accept our apology for your unpleasant experience as that is not the service level that we aim to provide our valued guests. We have discussed your comments with our team so we can better manage a similar situation. Thank you for...More

Reviewed 8 May 2018

We come to this hotel at least once a month, as my partners territory is in Asheville. They always treat us well and let us checkout late (my favorite part). The location is a bit outside of town so you need a car if you...More

Thank dpaigej
Response from TeamMarriott, General Manager at Fairfield Inn & Suites Asheville South/Biltmore SquareResponded 8 May 2018

Dear dpaigej, Thank you for being our guest at the Fairfield Inn & Suites Asheville South/Biltmore Square. We are thrilled to know you loved many aspects of our hotel, especially our convenient location and your room. We hope to have the opportunity of welcoming you...More

Reviewed 5 May 2018

we are huge marriott users and know well their standards.. this hotel, the staff was nothing special and the place is just nothing special either. The drapes were not good and the light came though. nothing special at allMore

1  Thank magdabruna
Response from TeamMarriott, General Manager at Fairfield Inn & Suites Asheville South/Biltmore SquareResponded 5 May 2018

Dear magdabruna, Thank you for sharing your thoughts about your recent stay. Our goal is to provide excellent service so we regret that we fell short of your expectations. Your concerns have been shared with our team to make adjustments in an effort to be...More

Reviewed 24 March 2018 via mobile

We usually stay in Fairfield hotels and this one was a real disappointment. Although the staff was welcoming and helpful, the property itself is worn, tired, and not up to usual cleanliness standards. The sheer white drapes were wbrown with dirt; the bedskirt had bleach...More

1  Thank teacherpam88
Response from TeamMarriott, Manager at Fairfield Inn & Suites Asheville South/Biltmore SquareResponded 25 March 2018

Dear teacherpam88, Thank you for your loyalty to our brand, and we appreciate that you selected our hotel for your recent visit to the Asheville area. While we are pleased to learn that your stay had many positive aspects such as our excellent service, we...More

Reviewed 19 March 2018

The place was very welcoming. Very clean, quiet. Which, after driving 6 plus hours was exactly what my friends and I needed. The beds were beyond comfortable. The pool and hot tub were perfect. Breakfast was amazing. Lots of different options that catered to all...More

Thank Chloe F
Response from TeamMarriott, General Manager at Fairfield Inn & Suites Asheville South/Biltmore SquareResponded 20 March 2018

Dear Chloe F, Thank you for being our guest at the Fairfield Inn & Suites Asheville South/Biltmore Square. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here....More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$126 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (30)
Room & Suite (16)
Dining (3)
Questions & Answers
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mizusaru
12 March 2017|
Answer
Response from deeMichigan |
I would like to know if there are packages as well we will be there in October
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Votes
Room Tips
"We prefer the top floor."
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"Close to outlet mall, grocery store, and resturants"
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"Here is my tip: STay Somewhere Else!"
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"2nd floor for easy in and out to the parking."
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