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The Westin St. Francis San Francisco on Union Square

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335 Powell Street Union Square, San Francisco, CA 94102-1804
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About

#101 of 244 hotels in San Francisco
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Timeless yet modern, The Westin St. Francis San Francisco on Union Square has been offering guests a warm welcome and an enriching, restorative stay since opening on March 21, 1904. With its turn-of-the-20th-century European style, our hotel in downtown San Francisco, CA, blends the elegance of oak-paneled restaurants and the stately grandeur of the lobby with a $45 million reinvention of the Landmark Building guest rooms, ushering in a new chapter for this storied destination. At this standout among San Francisco hotels on Union Square, you can host events in venues and ballrooms where the finest big bands once played. Recharge in elegant rooms, many featuring chandeliers and marble bathrooms, with modern touches like Heavenly® Beds and Enseo Smart TV systems. As the only hotel on Union Square, SF, it is close to the Financial District and Moscone Convention Center, and with cable cars just outside our front doors, we are at the intersection of the glorious past and vibrant present of this incredible city.
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Property amenities
Electric vehicle charging station
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Paid public parking on-site
Parking
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Safe
Sofa
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
City View
Languages Spoken
English
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
345Restaurantswithin 0.5 km
156Attractionswithin 0.5 km
949Reviews35Q+A100Room tips
Traveler rating
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  • 103
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Popular mentions
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JIvey82 wrote a review Nov 2022
Toronto, Canada97 contributions26 helpful votes
I am about to stay at the Westin St.Francis and already things are not off to a good start. I called into the call centre to inquire about their other rooms that have a king bed, thinking I might possibly want to switch. After deciding not to change anything, I received a new confirmation with a price which was $146 higher that my original quote. No change in anything, just a bumped up price for no reason. Called in again and after spending a hour on the call, they said there's nothing they can do. Saying it must be some new taxes or fees that were implemented since I originally booked. So basically no definitive reason why my rate went up or even why it was changed at all after a general inquiry call which resulted in no change. We'll see how the rest of my stay goes.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from , Owner at The Westin St. Francis San Francisco on Union Square
Responded 2 days ago
Dear JIvey82, We are sorry to hear that the Marriott Call Centre was unable to assist you. The Westin St. Francis does have several different categories of rooms that include a King bed. All room category details are transparent on our website, but please don't hesitate to contact The Westin St. Francis directly as we would be happy to assist you and answer any questions you may have regarding your reservation details including nightly rate, taxes, and/or fees. We look forward to welcoming you for your upcoming reservation and providing a wonderful stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
slchottie wrote a review Jul 2021
Salt Lake City, Utah39 contributions58 helpful votes
Hotel's Favorite
gorgeous rooms as expected with westin. customer service was fantastic (even as we get back to traveling after the pandemic). westin st francis is walking distance (or a short uber ride) from everywhere you want to visit in san francisco. our new fav hotel in san francisco.
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Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes
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Response from Elaine Clancy, Marketing at The Westin St. Francis San Francisco on Union Square
Responded 6 Aug 2021
we are happy to hear you had an amazing stay, enjoyed our great location and had excellent service! We look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard Klein wrote a review Nov 2022
Ackworth, Iowa438 contributions59 helpful votes
Stayed here for part of a couples vacation. The location was excellent for getting around the city. We paid a bit more for union square views, which was kinda a bummer that it was under construction. Rooms were a nice size though. I would definitely recommend staying here while visiting.
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Date of stay: October 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Karla RR wrote a review Nov 2022
1 contribution
Our stay over the Thanksgiving Holiday was just perfect! Upon check-in we were greeted by Asuzena who was so pleasant. She was very thorough in explaining the hotel's amenities and we felt very welcomed. The hotel rooms were clean and so spacious! Housekeeping was just fabulous and provided us with an extra packet of coffee! The service in the Oak Room and Clock Bar was great! And you have to try the breakfast burritos at Cafe Rito ~ delicious! My family and I loved their hot cocoa and holiday cookie station in the lobby which was perfect as we headed out to start our day. Thank you for our memorable stay and we will certainly be back soon!
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Date of stay: November 2022
Value
Location
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Room Tip: Great breakfast options in Cafe Rito and the Oak Room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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malakialj wrote a review Nov 2022
Hawaii66 contributions65 helpful votes
I had an absolutely lovely stay at the Westin St. Francis. Ben D. at check-in went above and beyond and I am forever grateful for his help that morning. My room was lovely, clean and spacious. I love the little touches of the packet of sanitizer wipes and the sleep essential oil. My bed was beyond comfortable. I could not have asked for a better hotel location. It was easy to reach and I was able to get everywhere I needed to go from it. I would stay here again in a heartbeat.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from , Owner at The Westin St. Francis San Francisco on Union Square
Responded 1 week ago
Dear malakialj, Thank you for choosing The Westin St. Francis! There really is no better feedback we could receive than for our guests to say they made the perfect choice of hotel for their stay in San Francisco. Ben will be delighted that he was recognized by you as providing memorable service for your stay. We are certainly glad you enjoyed your room and its amenities, and we are happy that you appreciated our central location. We hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JasonFromArizona wrote a review Nov 2022
Arizona206 contributions166 helpful votes
+1
This hotel truly is one of the best Westins in the brand! Service, rooms and a location that can’t be beat! Every member of the team that I encountered be it at the front desk, by phone or in the Oak Room seemed genuinely happy to be there and truly dedicated to guest service. And the view from the room really helped get me in the holiday mood!
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jillian P wrote a review Nov 2022
I had such an amazing experience! Hotel was perfect and in such a good location. Bailey at the front desk was incredible and took such good care of us. She was so pleasant. We will definitely be back! Highly recommend.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carrie Michelle W wrote a review Nov 2022
7 contributions
The location of this Hotel is perfect. The rooms are a good size & the beds are very comfortable. The view we had over Union Square with all the pretty lights was lovely. Would definitely stay here again. Make sure to ride the glass elevator for great views across the city.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sherry C wrote a review Oct 2022
14 contributions
We checked in and the staff, Betty, changed our reservation to a King on upper level, 27 th floor. We left her a bottle of wine at the desk when we left. What an amazing view. This is best hotel and location for access to everything. Union Square Shopping is right out the front door. China town is 4 blks away and you can jump on the double decker bus tour right on the corner across the street from the hotel. The famous Street Cars are also right there. Jump on and takes you directly to the Fisherman’s Wharf. Our favorite restaurants were. The Epic Steak hous where you sit outside , or request the pation in front of the fireplace. The view oth the lights on the Oakland bridge are the best Art display in the city. Son’s and DaughterS on Bush street is a Mitchelin star restaurant. It is 3 blocks away from the hotel. Ask for Julian for help. Tell the Sherry sent you. The Chef is John Wesley……OMG 15 course meal. Loved shopping but don’t go to Goyard’s as I stood out in the sun waiting to get in to buy a purse for 20 minutes, the guard went inside in the AC and there was only on customer in the store and one associate. I left and went to another store. Take the time to sit in the park and enjoy coffee in the mornings, take some leftovers from the hotel to feed the birds, and the best value for breakfast is the hotel buffet. We went up to the Fairmont one day. The rest of the time we had breakfast at the Westin. Ask for Simon, he is the best waiter. I have traveled all year. This hotel has the best staff at any hotel. There was never an instant where they blamed anything on staff shortage, supply chain issues or anything else. Have an amazing time when you go. Caution,… layer and wear sunglasses, a hat and a coat on the upper level bus over the SF Bridge. Be back soon.
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Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maccisco GVA wrote a review Oct 2022
Geneva, Switzerland142 contributions67 helpful votes
Very nice hotel, in a beautiful style in the heart of San Francisco. Breakfast is served in an astonishing room with great service. Room was OK and the price... well it is in the center of the town...
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Date of stay: June 2022
Rooms
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$209 - US$325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin st. francis hotel san francisco, westin st francis, westin san francisco, westin hotel san francisco, san francisco westin
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Union Square
NUMBER OF ROOMS
1195
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THE WESTIN ST. FRANCIS SAN FRANCISCO ON UNION SQUARE - UPDATED 2022 Hotel Reviews & Price Comparison (CA) - Tripadvisor

Frequently Asked Questions about The Westin St. Francis San Francisco on Union Square
Which popular attractions are close to The Westin St. Francis San Francisco on Union Square?
Nearby attractions include The Escape Game San Francisco (0.5 km), Marrakech Magic Theater (0.4 km), and San Francisco Urban Adventures (0.4 km).
What are some of the property amenities at The Westin St. Francis San Francisco on Union Square?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at The Westin St. Francis San Francisco on Union Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin St. Francis San Francisco on Union Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin St. Francis San Francisco on Union Square?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to The Westin St. Francis San Francisco on Union Square?
Conveniently located restaurants include Lapisara Eatery, Fino Bar & Ristorante, and Tacorea.
Are there opportunities to exercise at The Westin St. Francis San Francisco on Union Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Westin St. Francis San Francisco on Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin St. Francis San Francisco on Union Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin St. Francis San Francisco on Union Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.