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The Westin St. Francis San Francisco on Union Square

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Traveler (54)
Room & Suite (144)
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Overview
  • Excellent54%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible5%
Travelers talk about
“clock bar”(2 reviews)
“union square”(24 reviews)
AMENITIES
Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from The Westin St. Francis San Francisco on Union Square
Special Offer: Breakfast for 2 Included
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Offers from The Westin St. Francis San Francisco on Union Square
Special Offer: Breakfast for 2 Included
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (141)
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62
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LanguageEnglish
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62
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15
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1 - 5 of 125 reviews
Reviewed today

Firstly, the hotel is in a great location next to Union Square. However, we arrived after 23:00 for our first night. We got out of the taxi outside the hotel. My wife uses a wheelchair and I had 2 cases. After exiting the taxi, we...More

Thank stereid_82
Hotel's Favorite
Reviewed 5 April 2018

This hotel is stunning, from its inviting and grand entrance, to its lobby, and numerous restaurants, to its exquisite, and neatly kept ad quaint rooms. The history in this hotel is amazing, and not to be missed. Just take a stroll through the lobby, and...More

1  Thank Shdal
Response from Westin_St_Francis, Hotel Manager at The Westin St. Francis San Francisco on Union SquareResponded 4 weeks ago

Greetings Shdal from The Westin St. Francis! We're so glad you enjoyed your stay that you were interested in the St. Francis's history. If you come back and your stay falls over a weekend, take note that on Saturdays at 11:00am (subject to change) we...More

Reviewed yesterday

In general San Francisco is and expensive city - this from a New Yorker. That being said the rooms were lovely spacious and clean. the location is in the heart of the shopping district - it that is what you like, but the city is...More

Thank Bronxjo
Response from Westin_St_Francis, Hotel Manager at The Westin St. Francis San Francisco on Union SquareResponded yesterday

Good afternoon Bronxjo! Thank you for choosing to stay at The Westin St. Francis on Union Square and for taking the time to share your experience as our valued guest. We hope to have the opportunity to welcome you back soon! Stay well, Kurt Hanson...More

Reviewed yesterday

While the hotel is conveniently located and very luxurious inside, the customer service provided by the management team was the worst experience I've ever had as a long time SPG member. You are taking a risk staying at this hotel in case you have a...More

Thank xlr8tin
Response from Westin_St_Francis, Hotel Manager at The Westin St. Francis San Francisco on Union SquareResponded yesterday

Good afternoon xlr8tin from The Westin St. Francis, You are a valued guest and we do care. I'm certainly very sorry to learn that we missed our opportunity to provide personalized, warmer and more responsive customer service during and after your stay. Every guest receives...More

Reviewed 2 days ago

Always a nice place, we have stayed in the St Francis 6 or 7 times and rarely been disappointed. This time was no different. First off, a nice 30th floor room with City views. Next was a coupon for free drinks in the bar near...More

Thank david r
Response from Westin_St_Francis, Hotel Manager at The Westin St. Francis San Francisco on Union SquareResponded yesterday

Greetings David! Thank you for having chosen to stay with us at The Westin St. Francis on Union Square. We sincerely appreciate your feedback as we continuously use reviews as opportunities to improve. You’re a valued customer; everything we do is aimed at providing you...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
US$235 - US$680 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in San Francisco
#46 Luxury Hotel in San Francisco
#60 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$235 - US$680 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in San Francisco
#46 Luxury Hotel in San Francisco
#60 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (54)
Room & Suite (144)
Dining (46)
Amenities (68)
Business Center & Event Rooms (11)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theaters in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
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bfok9491
10 June 2018|
AnswerShow all 3 answers
Response from moonpuncher | Reviewed this property |
Room 1009. I couldn't find the room anywhere I looked, then I tried Uber Eats and realized I still had the address typed in : )
0
Votes
stuffedagain
31 May 2018|
AnswerShow all 2 answers
Response from zamacuco | Reviewed this property |
Its about a 15 minute walk on Market. 49 Stevenson St, San Francisco, CA 94105 Didn't get a chance to eat there this trip.
0
Votes
Room Tips
"I believe our room was east facing. I would suggest a north facing or even west facing room between the 10th..."
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"Don't stay here if you like safety."
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"Ask for Union Square view"
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"5 th floor room above street noise"
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