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780 Mission Street, San Francisco, CA 94103
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Traveler (1800)
Room & Suite (968)
Dining (198)

About

#74 of 244 hotels in San Francisco
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Instantly recognizable for its distinctive, postmodern high-rise appearance, our hotel channels the vibrant cultures and rich traditions of the neighborhood to reflect the creative energies of the city. Whether your stay revolves around business or pleasure, our downtown hotel in SoMa, is in the hub of innovation and on the doorstep to Moscone Convention Center, Chase Center, Oracle Park, Cable Cars, world-class restaurants, Union Square shopping, museums and more. Inside, relax and recharge in our newly renovated contemporary rooms and suites. Every room features plush bedding, Smart TVs, mini-refrigerators, and Wi-Fi access. Take in stunning panoramic rooftop views of San Francisco accompanied by hand-crafted cocktails and locally-inspired small plates from The View Lounge. Recharge in our 24 Hour COR Health and Fitness Center. Our hotel also offers more than 129,000 square feet of sophisticated event space for corporate events, meetings or social celebrations. Book your escape today!
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Car hire
Business Center with Internet Access
Paid public parking nearby
Paid wifi
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
City View
Languages Spoken
English, Russian, Spanish, Chinese and 1 more
Hotel links
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8130Reviews130Q+A100Room tips
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bruysmerrill wrote a review Nov 2022
California86 contributions31 helpful votes
Hotel is well set up for business with plenty of staff, all of whom were efficient and courteous. The valet was truly a wizard packing our car when we left (we had an extra person plus suitcase to fit in our Accord, which also houses a wheelchair). My daughter left an item in the room, called the next day, and received her item promptly at a fair price. Location has many restaurants nearby within easy walking distance. Room very comfortable, and we received daily housekeeping. An area for improvement: ballrooms had poor to no Wi-Fi. I was dreading an event in SF and was pleasantly surprised (although your wallet will suffer; everything v expensive). Well done, SFMM.
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Date of stay: November 2022Trip type: Traveled on business
Room Tip: Bite the bullet and get valet. Nearby parking structure has many car burglaries.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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cliu wrote a review Aug 2022
Vancouver, Canada6602 contributions374 helpful votes
Hotel's Favorite
This is our 2nd time staying here and this time all the rooms have been renovated in a neutral soft taupe color. Our 2 queen beds in room 2955 was very comfortable and bed linen was good quality. It had a city view but mostly of roofs of other nearby buildings. Lighting in the room is plenty and lots of outlets …especially by bedside which is a plus. There is a little fridge which is so convenient and coffee and teas are provided daily. There are 2 water machines on lobby level which you can use to fill up your own bottles. The water is by reverse osmosis and it tastes fantastic…cold too. There are 6 elevators and 5 are always operating and there is hardly any wait time given that the hotel is very busy during our visit in August. Airline crews also use the Marquis lime JAL and others. The hotel is hopping with people coming and going but security is positioned at front door to ensure guests safety. The hotel is so well situated…Trader Joes across the street, Target across the street, 2 Starbucks across the street ..one on Mission and 4th and the other on Market and 4th. Of course, Union square is only a few minutes walk. Shopping is abound…Nordstrom Rack, Westfield Mall, Macy’s, Neimans, Bloomingdale’s, and Chinatown. Cable car terminus at Powell is a 5 minute walk as well. If you walk 3 blocks on Market, there is a McDonalds ..large coffee is $1.89 and big breakfast is $6.69. Staff at the Marquis are extremely friendly and helpful. You feel valued and appreciated. Housekeeping does a great job in keeping the rooms immaculately clean. Now, the hotel does charge a destination fee of $25 daily but you may use the $25 on food and drinks anywhere in the hotel restaurants. You must use it daily so no accumulation permitted. In addition, they give you a few freebies like 2 stainless steel water bottles, 4 cable car tickets worth $32, one specialty coffee daily, 2 hour free bike ride at Fisherman Wharf. Remember to claim your daily $25, it must between 12 noon to 12 noon and you must charge it to your room. Food is not cheap at the hotel…buffet breakfast us $35 before taxes per person, dinner entrees at B55 restaurant ranges from $22 to $50 an entree. We usually grabbed our food and coffees from the Mission Pantry starting at 6:30 am until at least 10:30 pm. Burger is $12.59, pizzas $18, salads about $13, baked goods about $4.50. Large coffees are $5 which is the same price as Starbucks. Their little dessert tarts are delicious at $5 …mango cheesecake is delicious. The Pantry even has a microwave in the seating area you can use but it is not the cleanest. Daily cleaning of the microwave would be needed especially during Covid. We would definitely return to the Marquis on our next visit …thank you to all the awesome staff at this property.
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Date of stay: August 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Twitter T wrote a review Nov 2022
Not safe, the staff is rude. Rooms smell bad, homeless people wondering the hotel. They simply do not care. When I talked to the manager John Anderson, he was rude and aggressive. The entire ground of the building is unsafe.
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mia Garlow, Marketing at San Francisco Marriott Marquis
Responded 1 week ago
We're sorry you were unhappy, and we have shared your comments with the appropriate hotel leaders.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sam I wrote a review Oct 2022
New York City, New York23 contributions6 helpful votes
A solid hotel in a great location. The hotel is huge and I recommend booking a room with a high floor so you can get great views of the city. I believe large parts have been refurbished, so my room seemed new and was bright and airy. Overall it is a solid Marriott property.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Humam J wrote a review Oct 2022
1 contribution
fist the costumer service its the worst second the bar in the 39 flour its the worst i went to the bathroom and before of that i asked the waitress to show me the bathroom after one min my table was gone and i asked the manager for the restraint and he was so aggrieve so that was my exp
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Date of stay: October 2022
Location
Cleanliness
Service
Trip type: Traveled on business
Room Tip: it was a wing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mia Garlow, Marketing at San Francisco Marriott Marquis
Responded 25 Oct 2022
Thank you for taking the time to let us know about your recent experience in The View. We have shared your comments with the restaurant leaders. Thank you for choosing to visit our establishment.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cheryl M wrote a review Oct 2022
1 helpful vote
I would have given them 5 stars, because their staff was AWESOME, but one night, I went to The View Lounge and THEY CHARGED ME $69 FOR ONE GLASS OF KENDALL JACKSON WINE without ever seeing a menu, or any warning. I know SF is expensive to visit, but this was RIDICULOUS!! I doubt that I will ever pay that much for a single glass of wine in my life again. Marriott? Don't do that to your guests!
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Date of stay: October 2022
Value
Location
Service
Room Tip: Do NOT order wine from The View Lounge without verifying cost. Got charged $69 for 1 glass of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Dawan U wrote a review Oct 2022
3 contributions
When I booked this hotel, through the Bonvoy App, I did not realize that my Marriott Credit card had outdated information. Thus, when my son was the first to check in, he had to provide a debit card for incidentals. Subsequent to that, I gave them my updated credit card so that they could use it for any costs incurred. When we checked out, electronically, we never received the usual emailed summary of charges/bill. I didn’t think anything of it, although that has never happened before. Now, two weeks later Marriott has charged my son’s debit card and phoned my husband to say we have an outstanding bill. When I called to inquire, they refuse to provide me with a copy of the bill. What?!? Why? My son is unable to use his debit card due to this pending charge. I am willing to pay what is owed but I would like to see a bill so that I can ensure they are legitimate charges. I was given an email address to request a bill but still no reply. We have lodged a dispute with our bank for the debit card charges but this is ridiculous. Show me the bill!
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mia Garlow, Marketing at San Francisco Marriott Marquis
Responded 20 Oct 2022
We sincerely apologize that your experience was not flawless. If you would like to send us a message to SFMarquisCustomerCare@marriott.com, we will be happy to assist you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
zambian75 wrote a review Oct 2022
Toronto, Canada213 contributions135 helpful votes
This a not a great hotel. It’s way too big and struggles to live to its 4 star billing. For example - have you ever been to a 4 star hotel that has no room service? Like no in room dining at all? If any SF I am sure there are much better options. The rooms themselves are fine.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mia Garlow, Marketing at San Francisco Marriott Marquis
Responded 18 Oct 2022
Thanks for taking the time to share your experience. The hotel has not offered In-Room Dining for over 5 years. The Mission Street Pantry is open daily from 6:30am-10:30pm and is a "Grab-N-Go" marketplace concept serving breakfast, lunch, dinner and a variety of specialty drinks. The B55 Craft House & Kitchen is open daily, 6:30am-10:30am, Breakfast Buffet, and 5:00pm-10:00pm, Dinner and 4:00pm-12:00am Bar Service. The View is open daily, 4:00pm-10:00pm, Bar Bites and 4:00pm-12:00am Bar Service. Thank you for choosing to stay at the San Francisco Marriott Marquis, and we look forward to the opportunity to be your host hotel in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
medsalesguy wrote a review Oct 2022
Nokesville, Virginia204 contributions61 helpful votes
Clean hotel and pleasant staff, but like all Marriott properties way overpriced for what they offer. No room service. Top of the town lounge remains closed. Worst policy for tacking on extra charges. Internet is a fee, and then they hit you with a $25/day connivence fee that forces your to eat and drink in the hotel to get the connivence of that CHARGE back. This where the buffet is $40!
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Mia Garlow, Marketing at San Francisco Marriott Marquis
Responded 5 Oct 2022
Thanks for taking the time to let us know how about your stay, both good and not so good. We will share your comments with the appropriate hotel leaders. Thank you for choosing to stay at our hotel, and we look forward to the opportunity to be your host hotel in the future. Please let us know should you come back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John_SandraGlasgow wrote a review Oct 2022
glasgow106 contributions93 helpful votes
Stayed here for 4 nights whilst visiting San Francisco and hotel was great. Check in was quick and staff very friendly. Room was a good size and very clean. Hotel has a nice indoor roof top bar with superb views. Location is good for cable car and visiting Fisherman's Wharf and other tourist attractions. Nothing to do with hotel but be prepared for a lot of homeless people on streets. Check out was quick and seemless. Recommend staying here if visiting San Francisco.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$217 - US$365 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san francisco marriott marquis hotel san francisco, marriott san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / SoMa / South Beach
NUMBER OF ROOMS
1500
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SAN FRANCISCO MARRIOTT MARQUIS - UPDATED 2022 Hotel Reviews & Price Comparison (CA) - Tripadvisor

Frequently Asked Questions about San Francisco Marriott Marquis
Which popular attractions are close to San Francisco Marriott Marquis?
Nearby attractions include San Francisco Urban Adventures (0.4 km), Barbary Coast Dispensary (0.5 km), and San Francisco Museum of Modern Art (SFMOMA) (0.3 km).
What are some of the property amenities at San Francisco Marriott Marquis?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at San Francisco Marriott Marquis?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at San Francisco Marriott Marquis?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at San Francisco Marriott Marquis?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to San Francisco Marriott Marquis?
Conveniently located restaurants include Eno Wine Bar, Mourad, and Blue Bottle Cafe.
Are there opportunities to exercise at San Francisco Marriott Marquis?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at San Francisco Marriott Marquis?
Yes, dry cleaning and laundry service are offered to guests.
Does San Francisco Marriott Marquis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at San Francisco Marriott Marquis?
The staff speaks multiple languages, including English, Spanish, Russian, Chinese, and Filipino.