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Marriott Marquis San Francisco

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Traveler (1844)
Room & Suite (984)
Dining (179)

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About

#85 of 232 hotels in San Francisco
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Rest easy at Marriott Marquis San Francisco. Our San Francisco, California, hotel is located near Moscone Convention Center, Chase Center, and Oracle Park. After a busy day, unwind in our 24-Hour COR Health and Fitness Center, or enjoy on-site dining at B55 Craft House & Kitchen.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid public parking nearby
Paid wifi
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Rooftop bar
Banquet room
Meeting rooms
Concierge
Convenience store
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, Russian, Spanish, Chinese and 1 more
Hotel links
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8192Reviews133Q+A100Room tips
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Lollipop S wrote a review Yesterday
San Jose, California1 contribution
Friendly staffs and clean room! I had a romantic story with a girl from Japan, thanks to HotelMeet app - I recommend it for every "single" travelers, it saves the efforts going out even, don't waste your money and time on other dating apps, ever! :)
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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John W wrote a review Feb 7
1 contribution
When I arrived I was informed that the hotel was oversold and they had to move me to a hotel across the street. This despite the fact that I had a reservation. They sent me across the street to Hotel Zelos. The room was inferior and I was put in a courtyard room with an outdoor bar that kept me up for hours.
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mia Garlow, Marketing at Marriott Marquis San Francisco
Responded 1 week ago
Thanks for taking the time to let us know about your experience. Although we did not begin your stay as expected, we are looking forward to welcoming you back today. Our front desk is ready and waiting to assist you. We appreciate your understanding and choosing to stay at our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christy H wrote a review Feb 1
7 contributions1 helpful vote
Hotel was just fine but omg the location is horrible. We felt extremely unsafe walking anywhere. Accosted by homeless, almost stepped in human feces 1/2 block away. So many shops are shut down. So many things under lock and key at nearby stores. Will never ever visit SF again
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mia Garlow, Marketing at Marriott Marquis San Francisco
Responded 2 weeks ago
Thanks for taking the time out of your busy schedule to let us know about your experience during your stay with us. We're sorry to hear that it was not a wonderful experience for you. We have shared your sentiments with the appropriate hotel leaders. Our hotel is committed to the beautiful city of San Francisco and continue to work in partnership with the Hotel Council of San Francisco, San Francisco Travel, the Yerba Buena Community Benefit District, and the City and County of San Francisco to address the issues mentioned. We thank you for choosing to stay with us. Safe travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sherri M wrote a review Jan 2024
Plainville, Massachusetts176 contributions189 helpful votes
Hotel may be nice, but thoroughly annoyed by the fact that at check-in they required a $500 (yes five hundred dollars!!!!!!!!!) security deposit on a $775 stay. NOTHING about it in any fine print I read. And what are you going to do, standing at the check-in counter trying to use a reservation you made months ago.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mia Garlow, Marketing at Marriott Marquis San Francisco
Responded Jan 8, 2024
Thanks for taking the time to let us know about your experience. There was an article printed by SoFi "Guide to Hotel Credit Card Holds" by Dan Miller, March 30, 2023. This is a simple and detailed explanation of this standard practice. We recommend this 7-minute read. We thank you for choosing to stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adventure58579221910 wrote a review Dec 2023
Los Angeles, California1 contribution1 helpful vote
Great room, club level, very poor standards! The standards in the end club are no longer worth having. The food is awful by and large and people wander in without even having their cards checked for club privileges. People wandering around in their pajamas at breakfast wearing house slippers! It’s absolutely atrocious, I’ve seen better dressed people at Walmart. Evening staff in the lounge were incredible, breakfast crew awful. Asian lady on duty mostly hiding in the kitchen. The milk had run out 30 minutes ago, then she appeared , moved a few plates around and left again. Terrible experience, Marriott no longer cares about premium members! I haven’t been here since 2019 and the standards have dropped through the flow. Do better Marriott… And by the way, beware the $25. “Destination Charge”, just another way they get you!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: It is no longer worth spending extra money to upgrade to the M club
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mia Garlow, Marketing at Marriott Marquis San Francisco
Responded Dec 27, 2023
We appreciate you taking the time to let us know about your experience in the M Club, and we sincerely apologize for not creating a wonderful memory for you. As a teachable moment, we have shared your comments with the appropriate hotel leaders to improve upon the food offerings and flavors, the environment, and the expectations of our staff and guests. While we were out doing a little holiday shopping recently, we needed a little beverage and stopped into the local coffee shop. My better half asked me to look around, and we counted over 15 people wearing their flannel pajama bottoms with hoodies, some with the slippers on, and one with a blanket. It's not our preference, but it's "the look." We are grateful for your kind words for our evening hosts and thank you for choosing to stay with us. We wish you and yours a safe and happy holiday season!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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130tara wrote a review Dec 2023
Alexandria, Virginia4 contributions2 helpful votes
I was confirmed for 2 nights and I'm a reward member. They overbooked and I was "walked." Sent to a less than comparable property about 1 mile away and was told to walk myself there. Without proper explanation, lack of empathy, and zero remorse for the inconvenience to me and my work trip, this has left a very bad impression of Marriott. In addition, the young staff member who asked me to leave was curt and rude when I asked him to explain what was happening. He kept repeating himself and saying, "As I already explained, the hotel is oversold." While that may have been a fact, that was his administrative burden to bear and I expect a better solution from a corporation like Marriiott. He said he was mirroring my attitude, which was warranted after flying across the country and not being given a bed to sleep in at 9pm. I hope he is reprimanded for his unprofessional behavior.
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Date of stay: December 2023
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Mia Garlow, Marketing at Marriott Marquis San Francisco
Responded Dec 6, 2023
We appreciate you taking the time to let us know about your experience, and we sincerely apologize that we did not provide a flawless stay. Unfortunately, the hotel was oversold and had to relocate some of our guests to a comparable hotel, and the how our staff member delivered this message to you may have been better. As a teachable moment, we have shared your sentiments with the front desk leadership team and review this specific example with our hosts to improve upon our customer service. Once again, thank you for your time and for choosing to stay with us. We wish you a safe and pleasant holiday season.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matt H wrote a review Dec 2023
87 contributions41 helpful votes
+1
We visit this property annually for the Fan Expo, which is only a short walk away. We have never been dissatisfied. The interior of the property is great. The lobby is large, bright and always beautifully decorated for Christmas. The rooms have a coffee maker, fridge and microwave. The rooms are also tastefully decorated and well organized. But what makes a special impression on me is the service. From check in to the gift shop, every employee was friendly and helpful. Special kudos to Sabina at check in (who gave my daughter a small box of chocolates at check in) to Alfonso at the bell desk (who had some thoughtful suggestions on where in town to take my daughter during our visit), the staff was on point. The hotel offered special rates for those attending the Fan Expo and I hope they keep that tradition going. The parking is expensive but you can move your car if you want to park somewhere else cheaper. There’s a lot of griping about what has happened to major cities in the US over the last few years and San Francisco is not immune. But if you’re coming to this city for a stay, I highly recommend the Marriott Marquis San Francisco.
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Date of stay: November 2023Trip type: Traveled with family
Room Tip: Move your car on day 2 to get cheaper rates. Request a high floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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guillermo wrote a review Nov 2023
Philippines968 contributions76 helpful votes
This was a life time stay at the grand hotel of Marriott San Francisco in city downtown. We stayed for a few days during our visit in the city. This was a great hotel with large lobby and multiple elevators and levels. The rooms a big and ample comfortable to stay. Service was good, since lots of fellow Filipino you meet around the hotel. Check-in and check-out was fast and easy. Thankful for the return of phone we lost in the lobby, fortunately it was returned through the Lost and Found office lady. Maraming Salamat! Nice to meet lady from Capiz, cashier in the hotel snack bar. To everyone who made our stay safe and enjoyable. Thanks.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Parking is difficult. Try cab
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Moleseyboy wrote a review Nov 2023
London, United Kingdom417 contributions220 helpful votes
Hotel is large and somewhat impersonal in its public spaces. Has very much the feel of a conference hotel, not one for a romantic weekend away! My first room was right outside the service elevator shaft so I had to ask to be moved. The second room was much quieter. Rooms are a good size, with firm beds and well-appointed bathrooms. For a largish hotel, the elevators were fast and efficient too. The bar on the top floor was also good. I took advantage of the M Club as part of our rate, which meant a free breakfast and the option of snacks in the evening. The breakfast options were plentiful and tasty. Overall for a large hotel, it was a pleasant enough experience, although I missed having a swimming pool.
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Aftab T wrote a review Oct 2023
Chicago, Illinois232 contributions104 helpful votes
Surprised at how terrible this hotel’s service is. Being a Titanium Elite/Ambassador member, this hotel really doesn’t appreciate or recognize loyalty and believes in zero customer care. While the overall service is poor, they also lost a couple of expensive laundry items and just ignored it after numerous follow ups (both in the hotel and after my departure as well) with Mia (who said it won’t happen again ), Benji (who hasn’t even responded), and Ellen (who looks after rooms). Having stayed at hundreds of properties globally over the years, it’s hard to find a hotel with shoddier service anywhere in the world. More than shoddy, there’s such a lack of care for guests that it makes you want to check out as soon as you can. While I will never stay here again due to their lack of hospitality and just lack of overall accountability (for losing clothes worth almost $200), there are far better options around San Francisco for you to enjoy a memorable and pleasurable stay where you feel welcome. Stay as far away from this hotel as possible (coming from a very loyal Marriott member). Point to note is that their location also leaves much to be desired which you’d think they’d attempt to make up for through hospitality but they don’t.
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Date of stay: August 2023Trip type: Traveled on business
Room Tip: Avoid this hotel and do not use their laundry service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mia Garlow, Marketing at Marriott Marquis San Francisco
Responded Oct 25, 2023
We're sorry to hear that we fell short of providing a wonderful experience. We have shared your comments with the appropriate hotel leaders. If we have not been able to resolve the missing personal items, please let us know. We continue to work in partnership with The Hotel Council of San Francisco, SF Travel, the Yerba Buena Community Benefit District, and the City and County of San Francisco to keep our city vibrant and welcoming to all. Once again, we appreciate your loyalty to the Marriott Bonvoy Member program as a Titanium Elite, and we thank you for choosing to stay with us. Safe travels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱13,049 - ₱22,401 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san francisco marriott marquis hotel san francisco, marriott san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / SoMa / South Beach
NUMBER OF ROOMS
1500
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MARRIOTT MARQUIS SAN FRANCISCO - UPDATED 2024 Hotel Reviews & Price Comparison (CA) - Tripadvisor

Frequently Asked Questions about Marriott Marquis San Francisco
Which popular attractions are close to Marriott Marquis San Francisco?
Nearby attractions include San Francisco Urban Adventures (0.4 km), San Francisco Museum of Modern Art (SFMOMA) (0.3 km), and Barbary Coast Dispensary (0.5 km).
What are some of the property amenities at Marriott Marquis San Francisco?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at Marriott Marquis San Francisco?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Marriott Marquis San Francisco?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Marriott Marquis San Francisco?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Marriott Marquis San Francisco?
Conveniently located restaurants include Fogo de Chão Brazilian Steakhouse, Mourad, and The Grove - Yerba Buena.
Are there opportunities to exercise at Marriott Marquis San Francisco?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Marriott Marquis San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Does Marriott Marquis San Francisco offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Marriott Marquis San Francisco?
The staff speaks multiple languages, including English, Spanish, Russian, Chinese, and Filipino.