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Holiday Inn San Francisco-Golden Gateway, an IHG hotel

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1500 Van Ness Avenue, San Francisco, CA 94109-4606
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (755)
360
Panoramas (8)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 08/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn San Francisco-Golden Gateway, an IHG hotel
Updated 08/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#97 of 250 hotels in San Francisco
Location
Cleanliness
Service
Value
Take a video tour.The Holiday Inn Hotel San Francisco Golden Gateway is located in the center of San Francisco, just steps away from the historic California Cable Car turnaround. Located in lower Nob Hill, the Holiday Inn Hotel San Francisco Golden Gateway is near all major attractions: Golden Gate Bridge, Fisherman's Wharf , a few blocks from Union Square and Chinatown, and the hotel is less than 10 minutes from Moscone Convention Center and a couple blocks north of City Hall/Civic Center. The 26-story, 499 room Holiday Inn Hotel San Francisco Golden Gateway offers fantastic city and bay views. Our tastefully appointed guest rooms begin on the 6th floor of the hotel and all offer flat panel TVs and free wireless Internet access. Cafe' Marlette offers a daily buffet breakfast for quick and easy service, as well as a delicious a la carte menu. Interlude Bar & Grill is a casual bistro and sports bar, with pool tables, and large screen TVs. The Holiday Inn Hotel San Francisco Golden Gateway is the perfect location for business or pleasure in thecity by the bay.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Outdoor pool
Heated pool
Snack bar
Vending machine
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Great View
Languages Spoken
English, Spanish, Chinese, Filipino and 1 more
Hotel links
Special Rate:Stay 3 or more nights to get extra 20% off

Location

Full view
96Great for walkers
Grade: 96 out of 100
166Restaurantswithin 0.5 km
30Attractionswithin 0.5 km
2211Reviews67Q+A100Room tips
Traveler rating
  • 515
  • 1,005
  • 484
  • 124
  • 84
Time of year
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Popular mentions
Enrique V wrote a review 8 Sep
Los Angeles, California79 contributions70 helpful votes
We were there over the weekend for a music fest and wanted something centrally located. This was a perfect spot. Quiet rooms, well mannered staff and the breakfast we purchased in the mornings was good as well. Restaurants, convenient store, bars and drugstores surround the hotel within a 10 min walk. They have a pool and gym on 6th floor if you like those accommodations but we didn't use either since we would leave early and come back late every day. Don't forget your magnetic key, you need it for elevator, lobby restroom and sliding doors if returning late.
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG hotel
Responded 1 week ago
Thank you for this lovely review, Enrique! We're thrilled to know you had such a wonderful experience at Holiday Inn San Francisco Golden Gateway. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we love to see! We look forward to hosting you again so we can share yet another fabulous experience with you! Have an amazing day!
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BaldAndHappy wrote a review Apr 2021
Washington DC, District of Columbia206 contributions94 helpful votes
Hotel's Favorite
What a great deal. This hotel is very reasonably priced, it well located for easy access to many SF highlights and most importantly, the views from the hotel are impressive. We slept with the curtains open from our 21st floor room so that we could wake up to sunrise over the water. Wow, impressive. We found the rates to be reasonable, the staff to be friendly (in general) and the location is great. There is a Whole Foods two blocks away and the best donuts west of the Mississippi are also two blocks away (and open 24 hours).
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Date of stay: March 2021
Rooms
Location
Service
1 Helpful vote
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG hotel
Responded 14 Apr 2021
Thanks for the amazing review, BaldAndHappy! It's wonderful you enjoyed your time at Holiday Inn San Francisco Golden Gateway so much! We're delighted you appreciate our convenient location with its stunning views. We love sharing our breathtaking sights with our guests and your praise lets us know we're succeeding! We look forward to hosting you again soon for another excellent experience! Have a lovely day!
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FNet0 wrote a review Aug 2021
Phoenix, Arizona104 contributions67 helpful votes
Very inconsistent property which yields for a very mixed review. The Porte-cochère, lobby, front desk, restaurant areas are kind of updated, clean and reasonably spacious. After you check in and move into the garage (that is a plus for this property), you feel alright about your selection. Garage feels decently clean, safe and with decent lighting. Then the inconsistency shows up its ugly head. The garage access doors through two fire doors is very tight and poorly illuminated. At this point you think you made a terrible choice... just to be surprised by a half floor flight of stairs and if you made the mistake of waiting to unload the car until you parked and unloaded your staff into a cart... think again. Once you get through that, you are able to breath again as the elevator areas is ok. That will be the first time you get across what might be the worst first impression of this property. The hallway carpet reminds you of a 1960's Las Vegas Back of The Strip hotel. Dirty more than anything else. I wasn't expecting high ceilings, spacious hallways and resort architectural scale as the building screams 1970-1980 from the exterior. Hallways are low ceilings and bit tighter than I would like. By now you've been through the worst and you arrive at your room. Carpet remains untrustworthy but at least the room was given a "lipstick on a pig" kind of make over and it didn't feel dirty. Furnishings are alright and bathroom has the bare minimum to remove itself from the 90's. Most importantly, decent beds and clean sheets. Another issue I found while spending the weekend there was that I was awoke at 06:28 am by someone vigorously cleaning a bucket for about 15 minutes on a utility room right next door to our room. I am sure the bucket did not make it alive from that interaction! Whoever was doing it, was deliberately thinking: "If I am up and working on a Saturday so should everyone else!!!" I tried to keep my cool as that person clearly wasn't thinking about what would everyone else in this floor would be doing at that hour and just carrying on with his day but the same thing repeated Sunday morning as well! Since people are creature of habit, do not plan to sleep in if you are staying at the 9th floor. On the plus side the property has a on-site garage at the extra cost of $40 a night and be careful with hotels that advertise "Parking Available". A lot of them mean down the street at a some parking lot for fees that can go upwards of $75 a night. A lot like the breakfast In a pinch I would consider staying here again. Last note: Contrary to the majority of Holiday Inn Express brand this location does not include a continental breakfast.
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Date of stay: August 2021
Rooms
Sleep Quality
Room Tip: They have some rooms with gorgeous views. Ask if they have any available. Stay away from...
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG hotel
Responded 3 weeks ago
We appreciate the feedback, FNet0 We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that our accommodations didn't exceed your expectations. We hold ourselves to a higher standard so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.
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Tvrtko1995 wrote a review Jul 2021
Atlanta1943 contributions73 helpful votes
Looks like they are happy with their airline deals and they don't care too much about other guests. Since we arrived late, from beginning they yelled on us: "Why you did not call me you are coming?" and let us wait for 20-25 minutes to arrange room. What a welcome? And yes, it's 'lipstick on the pig' hotel. The only good thing is decent bed for the night.
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Date of stay: July 2021
Rooms
Location
Service
Trip type: Traveled on business
1 Helpful vote
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG hotel
Responded 4 Aug 2021
Thank you for your feedback, Tvrtko1995. We're disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and accommodations. It's unfortunate to know that you felt we could have done a better job, but we're confident that we can provide you with a more positive experience in the future. We'd love to host you again and give you the wonderful experience we have become known for here.
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roj1281 wrote a review Jul 2021
Houston, Texas377 contributions131 helpful votes
I stayed here one night while in San Francisco and I thought the hotel was in a great location, they had a parking garage which was easy to get in and out of. They also had some good coffee and food options during covid which I appreciated. Staff was very helpful, room was clean and had a nice view. I would stay here again.
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Date of stay: March 2021
Cleanliness
Service
Sleep Quality
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG hotel
Responded 17 Jul 2021
Thanks for the splendid review, roj1281! We're elated knowing you had such an incredible time at Holiday Inn San Francisco Golden Gateway. We're very keen on having our guests feel excited to come back. There's nothing more important to us than the happiness of our guests. We are thrilled to hear that you loved our prime location and amazing staff as well as our clean accommodations. Thank you again for the fantastic review. We look forward to your next trip. Have a beautiful day!
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PRICE RANGE
US$129 - US$314 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn san francisco golden gateway hotel san francisco, san francisco holiday inn
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Polk Gulch / Lower Nob Hill
NUMBER OF ROOMS
496
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Frequently Asked Questions about Holiday Inn San Francisco-Golden Gateway, an IHG hotel
Which popular attractions are close to Holiday Inn San Francisco-Golden Gateway, an IHG hotel?
Nearby attractions include Haas - Lilienthal House (0.5 km), Cinch Saloon (0.3 km), and Playland (0.1 km).
What are some of the property amenities at Holiday Inn San Francisco-Golden Gateway, an IHG hotel?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Holiday Inn San Francisco-Golden Gateway, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn San Francisco-Golden Gateway, an IHG hotel?
Guests can enjoy a lounge and a snack bar during their stay.
Is parking available at Holiday Inn San Francisco-Golden Gateway, an IHG hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Holiday Inn San Francisco-Golden Gateway, an IHG hotel?
Conveniently located restaurants include Acquerello, Mymy, and Bob's Donuts & Pastry Shop.
Are there opportunities to exercise at Holiday Inn San Francisco-Golden Gateway, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn San Francisco-Golden Gateway, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn San Francisco-Golden Gateway, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn San Francisco-Golden Gateway, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, Chinese, Japanese, and Filipino.