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Holiday Inn San Francisco-Golden Gateway, an IHG Hotel

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About

#101 of 232 hotels in San Francisco
Location
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Value
Experience a successful stay at Holiday Inn San Francisco-Golden Gateway. Our hotel offers modern amenities, friendly service, & a convenient location near downtown San Francisco. Rest and recharge in our hotel rooms with convenient amenities like a coffee maker, free WiFi, flat-screen TV, mini-fridge, and views of the skyline & the San Francisco Bay. Craft your best sleep with triple-sheeted bedding and blackout shades offered in all rooms and suites, get out to explore the San Francisco's exciting locales, then come back for dynamic American cuisine and a wide selection of craft cocktails, beer, and wine at R.O.H. Get your workout in with access to our outdoor pool and ellipticals, free weights, & more in our 24-hour Fitness Center. Explore the city during your stay with easy access to Golden Gate Bridge, Golden Gate Park, Nob Hill, Oracle Park, Palace of Fine Arts, Alcatraz Island, Chinatown, Ferry Building Marketplace, The Painted Ladies, and more nearby.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Outdoor pool
Heated pool
Snack bar
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, Spanish, Chinese, Filipino
Hotel links
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Location

1500 Van Ness Avenue, San Francisco, CA 94109-4606
Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
2293Reviews71Q+A100Room tips
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BuckisLove wrote a review Feb 5
Edmond, Oklahoma93 contributions57 helpful votes
We chose this hotel for its location close to a building we had business at about a block away. We had just a few hours for some sightseeing so it was a bonus that this hotel is just a 1 minute walk to the end of the California St/Van Ness east-west cable car line. In about 15 minutes you can ride it to the opposite end of the line which is just a few blocks from the Ferry Building. From there, you can pick up the F line heritage trolley for a 15 ride to Fishermen's Wharf! So you can get to the heart of the tourist area just by using public transit...and iconic ones at that! There is a Whole Foods a block away, and a Starbucks next door. The room was clean, spacious, and quiet. And we were only on the tenth floor, yet we heard only muted sirens as far as street noise goes...nothing that would keep you up at night. The view down California street was really nice, too. They have a full restaurant on site, though I can't speak to it as we did not eat there. Front desk staff was friendly upon both check in and check out and the housekeeping staff we encountered in the hallway was very, very friendly, we took that as a good sign. My only complaint is that they charged an early check in fee of $30. I've never experienced that at any hotel. I mean, if a room is ready, just let us have it, c'mon. Nickel and diming is not hospitality. But on the basis of the quality of the accommodation for the price in the city center, we were pleased.
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Date of stay: February 2024Trip type: Traveled with family
Room Tip: They have a nice portcochere that protected us from the rain when arriving and departing via our...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGoldenGateGM, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded 2 weeks ago
Troy, your positive review for Holiday Inn San Francisco Golden Gateway is greatly appreciated. We're delighted you enjoyed our prime location and its proximity to public transportation as well as popular local sites. Glad to hear your accommodations were satisfactory and serene. Our team members aim to deliver a warm and welcoming service, and it's particularly rewarding when their efforts are recognized. However, we're sorry for the dissatisfaction caused by our early check-in policy. Your feedback is invaluable, and we will consider it while enhancing our guest experiences. Thank you once again, and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard B wrote a review May 2023
Highland Mills, New York134 contributions94 helpful votes
Hotel's Favorite
Whenever I visit San Francisco, the Holiday Inn Golden Gateway is always my first choice. Depending on the time of year it can be pricey but I have not had an issue in getting a room at a reasonable price. After an 8 hour delay on y cross country train trip I arrived at the hotel at 1:30 in the morning. As I was about to check in, the night clerk advised that the system had just "gone down" and would I wait a few minutes. Another guest arrived after me and was told the same. I will admit that it was only a matter of minutes and we were able to complete the check in process. However, when I gave the clerk my credit card I was told the card was "declined" I gave another and was told the same thing. By this time I was getting frustrated as I knew that there was nothing wrong with either card and I asked the clerk if I could have my key as I was tired and needed sleep and I would clear it up later in the morning. He was accommodating, no pun intended, and allowed me to go to the room. In the meantime I had called 1 of the 2 credit card companies and was told that my account was in good standing and they saw no attempted charge by the hotel on the account. I went to bed and later in the day I went to the front desk and was told that there was no issue. That was the "worst" experience I had at the hotel. The room itself was comfortable and clean. I was put on an upper floor (25th) as requested. After sleeping 3 nights on a moving train I needed a good night's sleep was was not disappointed. The bed and pillows were comfortable. I did not partake in the food service offered by the hotel but did have coffee in the morning while planning my day. Speaking of coffee...the room had a Keurig coffee maker in the room and the coffee provided was Royal Cup. It was great coffee. So much so that I asked at the front desk for extra. The location of the hotel was perfect for my needs as I was able to walk to Fisherman's Wharf and to the downtown area without any difficulties. This hotel remains my go to hotel when visiting San Francisco I highly recommend.
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Date of stay: May 2023
Value
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Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from reviews+hisfgoldengateway@thesocialstation.com, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded May 23, 2023
Thank you for the great review, B4537OXrichardb, and for your continued patronage! Its excellent you enjoyed your time with us so much! We care deeply about the happiness and satisfaction of our guests so well address your concerns regarding our check-in process with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ryan B wrote a review Dec 2023
5 contributions5 helpful votes
This places charges for every little thing. Early check in fee, late check out fee, they even charge for coffee. What kids hotel doesn't offer complimentary coffee, especially a Holiday inn. Front desk staff is not polite. You'll notice if you aren't a certain type, like from the orient, they treat you with 0 respect.
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Date of stay: November 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from HolidayGoldenGateGM, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded Dec 18, 2023
RyanbS1741VR, your feedback is valuable to us. We apologize if you felt there were unexpected charges during your stay. Our aim is to provide transparency about any fees and it's disheartening to note this was not reflected during your stay. It's also regrettable to hear about your experiences with our front desk team members. We certainly strive to provide an inclusive and respectful atmosphere for all our guests and we apologize for falling short this instance. Your comments will be addressed to ensure a better experience. Thank you for letting us know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AliMW wrote a review Oct 2023
Oxted, United Kingdom16 contributions6 helpful votes
We checked in after a long flight from uk. We were so pleased to get to our room :) the bed was really comfy as were the pillows. The view was amazing. With regards to getting a good nights sleep, which is generally what you expect when staying at a hotel, it was awful, the air con unit was right next to the bed, I almost jumped out of my skin when it sprung into action, so we turned it off, only to find another really loud noise! The lifts, OMG it was awful, every time we dropped off to sleep, the lift blasted past our room, kind of sounded like we were next to a train track. I asked if we could be moved and was told to come back at 12! This was not possible for us as we had plans. Basically the reception staff didn’t give 2 hoots about having a rubbish nice sleep, and when we checked out no one even asked if we enjoyed our stay. We will not stay again. Top tip - ask to be away from the lifts.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Ask not to be near the lifts when you book.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGoldenGateGM, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded Oct 24, 2023
Ali, it's great that you found the bed and pillows comfortable and enjoyed our stunning views. However, it's unfortunate to hear you had disturbances from nearby sounds. Our team members are typically quite receptive to guest needs and it's regrettable it didn't seem so in your case. We wish we could've resolved the issue sooner for you. Your comments will help us to better our guest experience in the future. We hope we get the chance to show you improvements on a possible future stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bin Hong wrote a review Oct 2023
Shanghai, China18 contributions2 helpful votes
+1
As a Diamond Elite member of IHG One Reward…I got recognized by front desk staff when checking in and got both welcome bonus points and complimentary breakfast. They also gave me a free room upgrade. My room is located on the top floor and the room is big enough. What I satisfied most about my room is it has a wonderful view. Regarding the breakfast…I must say it’s really beyond my expectation. The food tastes good and the restaurant staff were all well-trained. They showed their hospitality to serve the guests. In general it’s a wonderful IHG property and I will definitely come back if I visit SF next time.
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGoldenGateGM, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded Oct 5, 2023
Binhong, it's refreshing to hear that you enjoyed your experience at Holiday Inn San Francisco Golden Gateway. We're thrilled your status as a Diamond Elite member was recognized and you enjoyed the complimentary perks. It's fantastic your accommodation on the top floor offered sweeping views and ample space. We're equally delighted that our morning offerings exceeded your expectations and our well-trained team members provided excellent service. We look forward to welcoming you back when you visit San Francisco again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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HappyWifeyReviews wrote a review Oct 2023
Seattle, WA51 contributions66 helpful votes
We had a great 4-night stay at this hotel. We were recognized for our status with IHG at the front desk. The housekeeping staff were so friendly and helpful. When we first arrived, we asked for a microwave, and it was delivered and set in our room fairly quickly. One night we asked for more tea and clean towels, and this delightful young man (he mentioned he'd just started working at this hotel recently) helped us empty our waste basket and quickly grabbed us new supplies, all with a genuine smile and positive attitude. We thoroughly enjoyed the view day and night. Our two-bed room on the 26th floor was not very big, but clean. It was two doors down from the elevators, and we could hear the elevator shafts working day and night from our room. This noise did affect our sleep. We knew the hotel would have gladly changed room for us if we requested, but we were already settled in and only figured out the source of the noise on the third night. The location was very central and close to all the attractions. We gladly paid for parking ($45/night) for our peace of mind. The parking fee is very reasonable in San Francisco. We chose this hotel mainly for its central location and convenient parking garage inside the hotel. There was a pool, fitness room, and guest laundry on the 6th floor. We walked to the nearby Polk Street, Trader Joe's, Whole Foods without any issue. Please use common sense as you would in bigger cities in the world. Thank you and please keep up the good work, Holiday Inn San Francisco-Golden Gateway.
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Date of stay: September 2023
Value
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGoldenGateGM, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded Oct 3, 2023
Thank you for choosing Holiday Inn San Francisco Golden Gateway for your four-night stay. We're delighted to hear about your positive interactions with our team members, prompt room service, and that our location suited your travel needs perfectly. We understand some noise disruptions might have impacted your rest, and while your willingness to adapt is appreciated, we want to ensure optimal comfort for our guests. Please feel free to notify us ahead of time in the future so that we can allocate a quieter room for you. It's great that the surrounding amenities and attractions were conveniently accessible for you and that you found our parking rates agreeable. Your satisfaction truly motivates us to continue improving our services. Once again, we appreciate your kind words and look forward to welcoming you back to Holiday Inn San Francisco Golden Gateway. Safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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simmy67 wrote a review Oct 2023
Wrexham, United Kingdom258 contributions56 helpful votes
Nice clean room in a handy location for our 5 night stay in San Francisco, unfortunately doesn’t offer free breakfast but plenty of places nearby. One small gripe I would say is our room on the sixth floor just had net curtains on the window, no blinds, curtains or anything so was quite bright all through the night, the light from the gas station across the road illuminated the room every night, didn’t bother me but could if you were a light sleeper. The pool area looked nice but unfortunately we didn’t have the weather to make use of it. Would certainly consider staying here again if I visit San Francisco again.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGoldenGateGM, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded Oct 1, 2023
Wayne S, it's great to hear that you appreciated the Holiday Inn San Francisco Golden Gateway's ideal location and pristine rooms. We're sorry to hear about the window coverings letting in light, we understand how important it is to get a good night's sleep, especially when traveling. Our team members will note your comments to ensure we continue improving our guests' experience. We're pleased you found our pool area attractive, even though the weather didn't cooperate during your stay. Looking forward to welcoming you back when you visit San Francisco next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Quest68251998154 wrote a review Sep 2023
1 contribution
+1
Nice views but worst air quality in SF in years, they said, due to the CA wildfires burning far away. The long-distance view was hampered perhaps by smog, but I enjoyed the sights and watching the driver-less cars navigating the streets far below... Heading south toward CityHall on foot, you run into the drugged-out and homeless, but i never felt threatened. Plenty of great food choices within walking distance and you could burn some calories walking up to WholeFoods or down to Polk St and back. Had great nights' sleep on the comfy bed, housekeeping was super responsive in bringing my extra towels and replacing the coffee. Room had a safe, fridge, large flat screen TV, hair dryer, iron and handheld garment steamer. My first time at an IHG property, the towels were kinda rough but I appreciated the pillows - marked soft and firm. I enjoyed my stay.
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Date of stay: September 2023
Value
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Trip type: Traveled solo
Room Tip: I liked the corner room since i'd only share one wall with neighbors
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGoldenGateGM, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded Sep 26, 2023
Thank you for taking the time to share your detailed observations about your stay at the Holiday Inn San Francisco Golden Gateway. We are delighted you found the in-room amenities appealing and our housekeeping team responsive. Our team is continually striving to provide an optimal experience, including a restful sleep on our comfortable beds. Your feedback regarding the outdoor air quality, largely beyond our control, and the texture of our towels, which we are certainly capable of addressing, have been noted. We're thrilled you felt safe and enjoyed the food options nearby our conveniently located property. We look forward to welcoming you back to our, or any other of IHG's properties in the future for more enjoyable stays.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rene L wrote a review Sep 2023
1 contribution
Nice clean and good location with easy access to amenities. Staff was very friendly and were willing to help with any questions. Food on 1st floor was very convenient wether it be to dine in or grab a sandwhich to go
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGoldenGateGM, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded Sep 13, 2023
RenelL8466ZD, your kind words about the Holiday Inn San Francisco Golden Gateway are greatly appreciated. We're thrilled you found our location convenient and clean, as well as our team members friendly and responsive. It's lovely to hear the onsite dining options added to your satisfactory experience. We look forward to welcoming you back for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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wannawander2020 wrote a review Sep 2023
Ottawa, Canada9 contributions2 helpful votes
If you want a more local vibe of the city, this is a great location. I found great local stores in the area (shout out to Juniper Bakery, Golden Farmer Market and Bob's Donuts - all found on Polk Street). Pool is heated but note it is outside on the 6th floor and the pool area can get windy and fall under the shadow of the building. Staff is friendly. Reception was cautious not to speak out loud our room number when I asked upon check in. I didn't care if they did but I note his attention to security. Street parking is plentiful at reasonable rates and is free at nights (6pm). Be aware that San Francisco has a high car theft rate so be cautious of where you park on the streets at night. We usually parked at the corner about 4 metres from the entrance of the hotel and at this corner is a bank.
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Date of stay: August 2023
Value
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGoldenGateGM, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded Sep 5, 2023
Wannawander2020, it's delightful to read that your stay at the Holiday Inn San Francisco Golden Gateway delivered a more authentic city experience. It seems you got to explore and appreciate some of our local businesses in close proximity. The outdoor, heated pool indeed, offers unique views while also being subject to Mother Nature's gaits. Thanks for appreciating our team members' attention to detail and safety measures such as discreet room number sharing. We always advise our guests to be mindful of their belongings when parking, in the city and appreciate that you found street parking easy to access and cost-effective in the surrounding area. We hope to see you back again when your travels next bring you to San Francisco.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱7,672 - ₱11,089 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn san francisco golden gateway hotel san francisco, san francisco holiday inn
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Polk Gulch / Lower Nob Hill
NUMBER OF ROOMS
496
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN SAN FRANCISCO-GOLDEN GATEWAY, AN IHG HOTEL - UPDATED 2024 Reviews & Price Comparison (CA) - Tripadvisor

Frequently Asked Questions about Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Which popular attractions are close to Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Nearby attractions include Haas - Lilienthal House (0.5 km), San Francisco Music Hall Of Fame Gallery (0.2 km), and Cinch Saloon (0.3 km).
What are some of the property amenities at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Guests can enjoy a lounge and a snack bar during their stay.
Is parking available at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Conveniently located restaurants include Mymy, House of Prime Rib, and Swan Oyster Depot.
Are there opportunities to exercise at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn San Francisco-Golden Gateway, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Chinese, and Filipino.