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LUMA Hotel San Francisco

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Traveler (142)
Room & Suite (47)
Dining (3)
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About

#14 of 234 hotels in San Francisco
Location
Cleanliness
Service
Value
2023 Travelers' Choice Best of the Best
Welcome to the new heart of San Francisco in the revitalized and reimagined neighborhood of Mission Bay. Curated and convenient, this design-forward hotel engages with the soul, showcasing art installations from notable San Francisco artists and providing hyper-local experiences to showcase the best of Mission Bay and SOMA. LUMA invites you to experience San Francisco like a local through a modern mindset from a place where the door is always open—and discovery is always encouraged. Cavaña, our rooftop lounge, is the perfect oasis for a cocktail and South American gastronomy! Celebrating the spirits of Latin America with an expansive collection of sugar cane and agave distillates and pan-Latin tapas.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Banquet room
24-hour security
Baggage storage
Coffee shop
Breakfast available
Breakfast in the room
Complimentary tea
Outdoor dining area
Rooftop bar
Meeting rooms
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Safe
Bath / shower
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Languages Spoken
English
Hotel links
Special Offer: Book Direct. Get More.
636Reviews0Q+A34Room tips
Traveler rating
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Henry C wrote a review Apr 14
1 contribution
Amazing experience at Luma! It was my first time staying in Mission Bay, and Russell Bordallo and his team (this includes the hotel's delivery robots) were so accommodating and helpful in every aspect of our stay; not to mention a nice early check-in option that proved perfectly convenient for my busy itinerary. The hotel's rooftop bar Cavana was quite savvy with a plethora of delicious food and drink/cocktail options. Plenty of dining options were available near the hotel as well. Rooms were extremely clean and the staff were so friendly and attentive. I highly recommend Luma Hotel to anyone visiting San Francisco - you will not regret it! Thank you again to Russell and his amazing team for making my stay and enjoyable one!
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Date of stay: April 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Traveled with friends
Room Tip: Take advantage of the hotel's service robots; fun experience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Russell B, Guest Services / Front Office at LUMA Hotel San Francisco
Responded 5 days ago
Hi O3913ZUhenryc, Thank you for the amazing review! We appreciate your feedback and look forward to hosting you soon in the near future. Cheers, Russell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wesley wrote a review Aug 2022
San Jose, California6 contributions7 helpful votes
+1
Hotel's Favorite
Brand new hotel, only open for a month, all hotel facilities are high tech, modern cool, use-friendly, has million USB connections, even air-dryer is digital one. Location is great, at mission bay, new neighbor hood of San Francisco, very quiet, has a lot of great restaurants nearby. San Francisco giant stadium ATT park is walking distance, also great mission bay to enjoy via walking. One unique attraction is robot, Henry, who can send room service needs by itself. It is great attraction for kids. Hotel staffs are all friendly and professional, very responsive and help for guests. Highly recommended for both family vacation and business trip as well.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Brian Fenwick, Owner at LUMA Hotel San Francisco
Responded Aug 28, 2022
Hi Tripgreat - Thank you for your kind words and sharing your experience. As amazing as our hotel and amenities are, it really is our team who make us SHINE every day~ Please come see us again soon~ Cheers, Brian Fenwick MADE Curator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David T wrote a review Apr 13
1 contribution
The rooms were clean, the bed was comfortable and the location cannot be beat. Stayed here 3 nights and was very happy with the service provided by Russell Bordallo and the staff. Coffee shop in the lobby had good coffee. Will stay here again on my next trip!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Russell B, Guest Services / Front Office at LUMA Hotel San Francisco
Responded 6 days ago
Hi purebredguam, Thank you for the review following your recent stay at LUMA! We strive to be your home away from home in SF and hope to welcome you back soon in the near future. Cheers, Russell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kim S wrote a review Apr 8
1 contribution
Kelvin Bondoc went out of his way to make our business meeting a success. On several occasions, he had to copy pages of training binders that were either missing or not readable, and he willingly helped out even though it probably was not in his normal duties. Without his help, the sessions would not have gone as well, would not have looked as professional as they did, and would have been just another mediocre outing. We really appreciated your help Kelvin and look forward to our next visit in June. Kim Santy 239.222.2286 (Cell)
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Russell B, Guest Services / Front Office at LUMA Hotel San Francisco
Responded 1 week ago
Hi V7404QGkims, It is so motivating to receive such praise and I will be sharing your feedback with the Curator team, particularly Kelvin. Everyone will be so proud! We hope to welcome you back soon to LUMA Hotel SF in the near future. Cheers, Russell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ken C wrote a review Apr 7
Fresno, California1 contribution
Started with making reservations online. It was very easy to make the reservation I was needing!! Driving my vehicle to the hotel, I was greeted at the entrance. The valet took my information and asked if we needed assistance with our luggage. He then took care of my vehicle. Inside I met Kelvin Bondoc. Kelvin confirmed my reservation on the computer. I have been to the Luma a few other times and Kelvin remembered me from a previous visit. He issued our keys and let us know if we needed anything to not hesitate to ask. We enjoyed our stay and already have reservations for a return trip!!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Russell B, Guest Services / Front Office at LUMA Hotel San Francisco
Responded 1 week ago
Hi kachacha, Thank you for sharing your experience and for commending Kelvin for his service! We strive to be your home away from home in SF and look forward to welcoming you back soon. Cheers, Russell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigator50375121510 wrote a review Apr 7
1 contribution
Very clean and quiet room with a comfortable bed. Kelvin and Nam were very attentive. We got to explore a new SF neighborhood and enjoyed our event at the Golden Gate Theater but will also come back for a Giants game given the hotel’s close proximity to the park.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Russell B, Guest Services / Front Office at LUMA Hotel San Francisco
Responded 1 week ago
Hi Navigator50375121510, It is delightful to hear you had an enjoyable experience at LUMA Hotel SF and thank you for commending Kelvin and Nam for their service. We appreciate your feedback and hope to have the opportunity to host you again in the near future. Cheers, Russell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karen wrote a review Apr 5
Hopkinton, Massachusetts13 contributions8 helpful votes
Awesome experience at Luma. Loved having the robots deliver breakfast. Rooms were super clean. The staff was very friendly and helpful. I would stay here again and would choose Luma over other hotels. The restaurant is also very good and a great place with a good view to have cocktails.
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Date of stay: April 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Russell B, Guest Services / Front Office at LUMA Hotel San Francisco
Responded 1 week ago
Hi Happiness14494014226, Thank you for the great review! We value your feedback and hope to welcome you back soon for another stay. Cheers, Russell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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catherine p wrote a review Apr 1
1 contribution
Kelvin Bondoc was exceptionally hospitable and professional. Everyone including cleaning staff were beyond what is typical. The entire area within a few miles was clean and safe. This is my hotel of choice. I felt as if the courtesy was that of 1950’s era. Very authentic interaction and on point. The bar played Springsteen prior to the concert.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Russell B, Guest Services / Front Office at LUMA Hotel San Francisco
Responded 2 weeks ago
Hi catherinepJ617MS, It is so motivating to receive such praise and I will be sharing your feedback with the Curator team, particularly Kelvin. Everyone will be so proud! We hope to welcome you back soon to LUMA Hotel SF in the near future. Cheers, Russell
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mjones12023 wrote a review Apr 1
2 contributions
The Hotel Luma is an exceptional hotel. Modern and sleek. Conveniently located in the Mission Bay Area. Every member of staff that I encountered was wonderful and helpful. Robot room delivery quite neat. Thank you to Mitch and Chris for being extra helpful with printing and for dinner suggestions.. I hope to return soon.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Russell B, Guest Services / Front Office at LUMA Hotel San Francisco
Responded 2 weeks ago
Hi mjones, Thank you for the amazing review, and for commending Mitch and Chris for their service! We strive to be your home away from home in Mission Bay. Cheers, Russell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kathleen H wrote a review Apr 1
6 contributions4 helpful votes
I have now stayed at this hotel since it opened probably 5 times. I love the rooms, noise is minimal, set up of the room is nice. I do not care if there is a coffemaker in the room and there are plenty of food options close by in all directions including the market on the corner a short block away with wonderful choices for food, etc. The staff is very friendly and very helpful. The valet is helpful. We have season tickets to the Giants and this is our new go to location. It has a great restaurant on the top as well. Going back in April can't wait.
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Russell B, Guest Services / Front Office at LUMA Hotel San Francisco
Responded 2 weeks ago
Hi 311kathleenh, Thank you for the review following your recent stay. We appreciate your feedback and look forward to welcoming you back this month. Cheers, Russell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱13,867 - ₱23,015 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan Francisco
NUMBER OF ROOMS
299
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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LUMA HOTEL SAN FRANCISCO - UPDATED 2024 Reviews & Price Comparison (CA) - Tripadvisor

Frequently Asked Questions about LUMA Hotel San Francisco
Which popular attractions are close to LUMA Hotel San Francisco?
Nearby attractions include Oracle Park (0.4 km), Public House & Mijita at AT&T Park (0.4 km), and Stagecoach Greens (0.4 km).
What are some of the property amenities at LUMA Hotel San Francisco?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a lounge.
What food & drink options are available at LUMA Hotel San Francisco?
Guests can enjoy a rooftop bar, a lounge, and breakfast during their stay.
Is parking available at LUMA Hotel San Francisco?
Yes, valet parking is available to guests.
What are some restaurants close to LUMA Hotel San Francisco?
Conveniently located restaurants include Philz Coffee, Umami Burger, and Public House.
Are there opportunities to exercise at LUMA Hotel San Francisco?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at LUMA Hotel San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Does LUMA Hotel San Francisco offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to LUMA Hotel San Francisco?
Many travellers enjoy visiting Alcatraz Island (6.4 km), City Lights Booksellers (2.9 km), and SS Jeremiah O'Brien (3.9 km).
Is LUMA Hotel San Francisco accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.