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Hotel Zetta San Francisco, a Viceroy Urban Retreat

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55 5th St, San Francisco, CA 94103-1801
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (451)
360
Panoramas (7)
Room & Suite (244)
What is Travelers’ Choice?
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What you can expect during your stay
  • Daily temperature and symptom checks for staff
Updated 13/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Zetta San Francisco, a Viceroy Urban Retreat
Updated 13/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 251 hotels in San Francisco
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
In San Francisco, a city of bold contrasts and timeless originals, Hotel Zetta stands out. A creative hot spot and cultural launch pad, this is one of the most creative in SoMa San Francisco hotels. A unique enclave for savvy travelers, culture seekers, and local creatives, Hotel Zetta provides a high level of sophistication and service in a fresh, vibrant setting in the cutting-edge neighborhood of Union Square.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's television networks
Highchairs available
Paid public parking on-site
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Wine / champagne
Vending machine
Game room
Billiards
Table tennis
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French, Spanish, Chinese and 1 more
1417Reviews35Q+A100Room tips
Traveler rating
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Popular mentions
Imd0c wrote a review 23 Oct
Hayward, California1 contribution
We had a staycation in the City for our anniversary. Their lounge was a lot of fun, the staff are wonderful people and go above & beyond expectations, and their electric scooters were in good shape! So glad we stayed here!
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Review collected in partnership with this hotel
Date of stay: October 2021
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dlbaxterca wrote a review 21 Oct
2 contributions
Great location, very friendly staff, and a relatively good value for San Francisco (which is rare in my experience). Our room was larger than expected, very clean, and had great light from outside. We have been to the Cavalier Restaurant twice for late, al fresco-type lunches, and enjoyed both experiences immensely. Overall, the Zetta is just a cool place to stay: Hip without being "too cool," refined without being ostentatious. And the location, again, is excellent. Definitely our new beachhead when we head to see concerts in San Francisco!
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
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Jessie wrote a review 11 Oct
1 contribution
I have never received better service than I did with Stephanie at the Zetta hotel this month! Stephanie YOU ARE A ROCKSTAR! Thank you for all your help that night! About two weeks ago my partner and I checked into a different hotel at 1am to check out within seconds later. We were panicking. Where are we going to get a room at 1am on a Friday!!! I decided to call the front desk at the Zetta. When the sweetest person answered the phone! Stephanie not only helped me feel better but helped us get into a room for the two nights we needed! All while giving top service to other hotel guests !!!! We have stayed at several hotels in the city but now we will only stay at the Zetta because of Stephanie!!!!!! Thank you again!!!!!!!
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Date of stay: October 2021Trip type: Traveled as a couple
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willhite2021 wrote a review 6 Oct
1 contribution
My wife and I really felt at home in this hotel. It was quiet and provided all the necessary amenities. We didn't have to interact with the staff much but when we did, they were helpful and friendly. We stayed for 6 nights and didn't get hotel burnout which says a lot.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
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Trip type: Traveled on business
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kristenransom wrote a review Sep 2021
Saratoga, California1 contribution
Great stay at Hotel Zetta. They’ve thought of everything for an enjoyable and comfortable stay. Lots of little perks and well-thought-out details like the photo booth and game room. The big well-lit desk in our room was a huge hit with my art-obsessed granddaughter. Kids activity give-away was impressively designed, she loved it. Room was high-tech, clean and super comfy. Staff is friendly and professional. Walking distance from MOMA and 5th and Mission garage. We will definitely return.
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Review collected in partnership with this hotel
Date of stay: September 2021
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Response from Zetta Leadership, Other at Hotel Zetta San Francisco, a Viceroy Urban Retreat
Responded 2 weeks ago
Dear kristenransom,. Thank you for trusting us with your family trip to San Francisco! From the sound of it, your stay here met the needs and whims of all your guests!It is such a treat for us when we hear that we've hit the mark in myriad ways and spanning generations. We certainly hope you and your family come back many times down the road. We look forward to welcoming you back to Hotel Zetta. Warmly, Kate Kieve Guest Services Supervisor
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PRICE RANGE
US$189 - US$434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
milano hotel san francisco, hotel milano san francisco, milano san francisco
FORMERLY KNOWN AS
Hotel Milano
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / SoMa / South Beach
NUMBER OF ROOMS
116
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Frequently Asked Questions about Hotel Zetta San Francisco, a Viceroy Urban Retreat
Which popular attractions are close to Hotel Zetta San Francisco, a Viceroy Urban Retreat?
Nearby attractions include San Francisco Urban Adventures (0.2 km), Barbary Coast Dispensary (0.2 km), and Cityscape Lounge (0.4 km).
What are some of the property amenities at Hotel Zetta San Francisco, a Viceroy Urban Retreat?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Zetta San Francisco, a Viceroy Urban Retreat?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Zetta San Francisco, a Viceroy Urban Retreat?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Zetta San Francisco, a Viceroy Urban Retreat?
Yes, paid private parking nearby, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Zetta San Francisco, a Viceroy Urban Retreat?
Conveniently located restaurants include Taylor Street Coffee Shop, Montesacro Pinseria, and Eno Wine Bar.
Are there opportunities to exercise at Hotel Zetta San Francisco, a Viceroy Urban Retreat?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Zetta San Francisco, a Viceroy Urban Retreat located near the city center?
Yes, it is 0.9 km away from the centre of San Francisco.
Are any cleaning services offered at Hotel Zetta San Francisco, a Viceroy Urban Retreat?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Zetta San Francisco, a Viceroy Urban Retreat?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Zetta San Francisco, a Viceroy Urban Retreat offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.