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Hotel Zetta San Francisco

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Traveler (371)
Room & Suite (274)
Storyboard
Overview
  • Excellent59%
  • Very good27%
  • Average10%
  • Poor2%
  • Terrible2%
Travelers talk about
“games room”(32 reviews)
“blue bottle”(10 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Hotel Zetta San Francisco
Special Offer: Prepay & Save 30%
Hotel deals
Offers from Hotel Zetta San Francisco
Special Offer: Prepay & Save 30%
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,064)
Filter reviews
910 results
Traveler rating
526
251
89
25
19
Traveler type
Time of year
LanguageEnglish
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526
251
89
25
19
Show reviews that mention
All reviewscavalier restaurantgames roomblue bottleespresso machinelobby barunion squareping pongboutique hotelwestfield mallsouth of marketfun hotelrooms are spaciouscool hotelamazing hotelfront desk staffbart stationthe location is perfect
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1 - 5 of 910 reviews
Reviewed 2 days ago

The room was clean but pretty standard, with a little bit of "artwork" to give it some hipster feel. I was pretty disappointed with their $25 mandatory nightly guest amenity fee. I wasn't actually aware of the fee until I got there, but to their...More

Thank M S
Response from Mark B, General Manager at Hotel Zetta San FranciscoResponded yesterday

Dear M S, Thank you for choosing to stay with us and thank you for your review. While I am glad that you enjoyed the feel of the hotel and you found your room clean I am want to apologize for the lack of clarity...More

Hotel's Favorite
Reviewed 3 March 2018

Let me first start out by saying that I have been traveling on business and personal for over 20 years and have stayed in many hotels, international & domestic. Hands down, THE BEST hotel experience I have ever had staying anywhere! And the best staff...More

4  Thank JenNRoget
Response from Mark B, General Manager at Hotel Zetta San FranciscoResponded 9 March 2018

Dear JenNRoget, Thank you so much for your amazing review. We are flattered by your comments and so thrilled you enjoyed your stay. As a boutique hotel our design is very important to us. Our story is firmly routed in Repurpose from the art on...More

Reviewed 4 days ago

Great family “Tweens” activities at the hotel with the playroom, billiards and VR experiences. Great staff throughout and friendly service. Room was huge Room 401 which was perfect with two queens and a family of four. Excellent location to attractions, trolley, theatre and restaurants.More

Review collected in partnership with this hotel
Thank zhill555644
Response from Mark B, General Manager at Hotel Zetta San FranciscoResponded 3 days ago

Dear zhill555644, Thank you so much for choosing to stay with us and thank you for your wonderful review. I am so pleased that the whole family enjoyed their time at Zetta. Our rooms with two queen beds are ideal for families and I am...More

Reviewed 1 week ago

For a visit of San Francisco this the location downtown where you want to be. With uber from here you are vlose to anything you want to visit. The cavalier(in hotel rest)is hreat for breakfast or evening diningMore

Review collected in partnership with this hotel
Thank mmeirs913395
Response from Mark B, General Manager at Hotel Zetta San FranciscoResponded 1 week ago

Dear mmeris013395, Thank you so much for choosing to stay with us and thank you for your review. I am so pleased you enjoyed your stay with us and it seems that you were able to use our central location to explore the city. We...More

Reviewed 2 weeks ago

Our family of four (two adults and two teenagers) had a great time at Hotel Zetta. We enjoyed a family game of pool each evening before we headed out to dinner. The location was fantastic. The rooms were comfortable and well appointed. We look forward...More

Review collected in partnership with this hotel
Thank idahomtn1
Response from Mark B, General Manager at Hotel Zetta San FranciscoResponded 1 week ago

Dear idahomtn1, Thank you so much for choosing to stay with us and I am so pleased your enjoyed your time at Zetta. It certainly seems like you made the most of our amenities including our Playroom and our Virtual Reality room. Did you have...More

View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
US$257 - US$796 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Francisco
#16 Family Hotel in San Francisco
#19 Business Hotel in San Francisco
#22 Luxury Hotel in San Francisco
#27 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$257 - US$796 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Francisco
#16 Family Hotel in San Francisco
#19 Business Hotel in San Francisco
#22 Luxury Hotel in San Francisco
#27 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (371)
Room & Suite (274)
Dining (14)
Amenities (12)
Family and Play Areas (11)
Business Center & Event Rooms (6)
Nearby
SoMa
South of Market (SoMa), has an urban and sophisticated
vibe, but you're more likely to find big nightclubs
and lots of industrial loft residences than you are to
find boutique shopping. Although it’s the epicenter
for tech startups in the city, visitors will be able
to do more than just business - museums, top quality
restaurants, and the San Francisco Giants now call
this neighborhood home. Most of its freeway-sized
...More
Questions & Answers
Ask a question
Nicola B
8 September 2017|
AnswerShow all 3 answers
Response from ChrisandJulieM | Reviewed this property |
Local taxes
0
Votes
Alise W
31 August 2017|
AnswerShow all 7 answers
Response from Tina C | Reviewed this property |
Hi Alise, My view was of the back alley. I was on business so wasn't bothered but would be if I was on holidays. The rooms are noisy. I was on the 5th floor toward the back. Not a lot of street noise but the walls are... More
1
Vote
RodrigoG55
26 August 2017|
AnswerShow all 5 answers
Response from jdil | Reviewed this property |
There in June. Had several packages delivered at no additional holding fee
1
Vote
Room Tips
"Room is quieter on the main entrance side"
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"Get a room on the 4th floor or above - reduction in noise"
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"Corner rooms are large and roomy. 7th floor was very quiet, especially room 701."
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"I was on the 7th floor and had no problems with street noise or noise inside"
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