This location is great for exploring the north shore and for visiting the Polynesian Cultural Center. There is a separate living area from bedroom which is nice, very spacious. There was a microwave and fridge, so could use this as a base for heading to the nearby beach. The beds were comfortable and it was quiet. The COVID restrictions meant that there was not a breakfast buffet and the room was not cleaned daily.
I loved our beautiful ocean-view room, but this is an expensive place for what it is! They have you over a barrel with new restrictive airbnb rules and Turtle Bay resort closed for remodeling. The handle of our closet lost a screw, the couch upholstery was a little frayed and the carpet needed cleaning. You have to request housekeeping, and when it came, I felt it was substandard. The bathroom counter wasn't wiped down, dirt still on the floor, etc. The front desk staff are very helpful and friendly, and it was fun to walk over to the PCC for dinner, etc.
Stayed just one night. We had a wedding on the north shore. Our room was clean and comfortable enough. My big drawback was the inability to open a window. Hawaii has some of the most beautiful weather in the world and I can't open a window? Staff was friendly and helpful. Having to pay for parking seemed like a "gotcha " fee. If your looking for a basic, clean hotel and don't care if the air-conditioning is blasting 24/7 it's okay.
this hotel has no business charging more than $150/night. tack on a $200 location/ Turtle Bay temporarily closed fee plus $15 for parking (really, courtyard?!), I suppose... it's got a nice, rather large lobby and a lovely pool area. the hotel is across the street from a narrow beach and next to the polynesian cultural center. guest laundry is always nice, as well as a small fitness center with newer equipment. there's a little hut by the pool where you can rent chairs, snorkel equipment, etc. my experience went downhill from there. my room was depressing - I'm not sure who designed this property, but hopefully this courtyard marriott layout is not replicated anywhere else in the world. who puts a hotel across from the beach and doesn't take proper advantage of it? I mean, a balcony is a lot to ask for, I guess, but at least the window could have opened a crack..the room was small and narrow. it felt dark and claustrophobic because the one window in the room was paltry and the roof overhang on the top floor made it seem dark even at high noon. aloha! no decor/art on the wall in the rooms - it had all the charm of a hostel or spring break hotel. the carpet was worn and in need of an update. my bathroom wasn't properly cleaned so some of the surfaces were dirty (nothing grotesque). some of the furniture needs to be replaced. the wallpaper in the bathroom was stapled to the wall. I also noticed duct tape holding some of the stairs together in the hotel. a couple other issues: mask mandate not enforced at all, so a lot of people walking around maskless inside - if that bothers you. I saw one guy checking in around 5:30pm or so and his room wasn't ready. oof! my in room air conditioner rattled on like the snare drum section of a high school band. if this hotel were a bargain or even reasonably priced it would be one thing, but it's not. so you might as well stay somewhere that's actually nice and keep your blood pressure from rising. and fwiw, I'm ambassador with marriott so I've seen a lot of courtyard marriotts.…
It is a pretty standard Marriott hotel, no frills, but very convenient to use as a base to explore the North Shore. The room and the facilities were clean. Parking cost 15$/night. They charged me for the pool towels but they corrected it when I pointed it out before checking out.